wheel NISSAN QUEST 2017 RE52 / 4.G Warranty Booklet
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Page 33 of 82
curbing, impacts or partial bead unseating. Some fit-
ment causes for air loss are (1) incomplete bead seat-
ing, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment. Leaking
valve core or rubber valve components should be re-
placed when problems are detected and whenever tires
are replaced.
Always maintain inflation pressure at the level
recommended by the vehicle manufacturer as
shown on the vehicle placard, vehicle certifica-
tion label or in the vehicle owner’s manual:
Underinflation is the leading cause of tire failure and may
result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows exces-
sive sidewall flexing and increases rolling resistance,
resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maximize
tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation also
increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
Check your vehicle owner’s manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling or increased
fuel consumption and may cause tire failure. Overload-
ing your tires can result in severe cracking, component
separation or “blowout.”
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard andremember that optimum rim width is important for
proper tire load distribution and function. The maximum
load capacity stamped on the sidewalls of P-Metric &
European Metric tires is reduced by 10% when used on
a light truck, utility vehicle or trailer. Never fit P-Metric or
European Metric tires to light trucks that specify LT-type
replacement tires.
DON’T SPIN YOUR TIRES
EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces gen-
erated by a free-spinning tire/wheel assembly may
cause sudden tire explosion, resulting in vehicle dam-
age and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 kph, as indicated on your
speedometer. Use a gentle backward and forward rock-
ing motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds, for example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance ma-
chine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is important
for safety. If you have any questions, have your tire
Dealer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear does not warrant any inspection or
repair process. The repair is entirely the responsibility of
the repairer and should be made in accordance with
established Rubber Manufacturers Association (RMA)
procedures.
TIRE PRESSURE MONITORING
SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
THE CONVENIENCE (TEMPORARY)
SPARE
The Convenience (Temporary) Spare is designed, built
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear’s own high standards of quality control. It is
designed to take up a minimum of storage space and, at
the same time, fulfill the function of a spare tire when
needed. The spare is kept in its storage space, fully
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28
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 34 of 82
inflated at 60 psi. To be sure it is always ready for use,
the air pressure should be checked on a regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles
(4,800 kilometers), depending on road conditions and
your driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s easier to handle. It also helps reduce
the total car weight, which contributes to fuel economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
DON’T ATTEMPT TO MOUNT YOUR
OWN TIRES
Serious injury or death may result from explosion of
tire/rim assembly due to improper mounting proce-
dures. Follow tire manufacturer’s instructions and
match tire diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate
beads and tire rim (including tube or flap) contact
surfaces. Lock assembly on mounting machine or place
in safety cage. STAND BACK and never exceed 40 psi
to seat beads. Never use a volatile substance or a
rubber “donut” (also known as a bead expander or
“O-Ring”) to aid bead seating. Only specially trained
persons should mount tires.
DON’T MIX TIRES OF DIFFERENT
SIZES AND TYPES ON THE SAME
AXLE
For optimum handling and control, Goodyear recom-
mends fitment of four (4) tires of the same type and size
unless otherwise specified by the vehicle manufacturer.
WARNING: Before you replace your tires, always con-
sult the vehicle owner’s manual and follow the vehicle
manufacturer’s replacement tire recommendations. Ve-
hicle handling may be significantly affected by a change
in tire size or type. When selecting tires that are different
from the Original Equipment size, see a professional
installer in order to make certain that proper clearance,
load-carrying capacity and inflation pressure are se-
lected. Never exceed the maximum load capacity and
inflation pressure listed on the sidewall of the tire. Al-
ways drive safely and obey all traffic laws. Avoid sudden,
sharp turns or aggressive lane changes. Failure to fol-
low this warning may result in loss of control of the
vehicle, leading to an accident and serious injury or
death.
When replacing tires, you must maintain the outside
diameter and load-carrying capacity of the Original
Equipment tire. Inflation pressure may need to be ad-
justed to avoid overloading the tire. Consult the Tire &
Rim Association Load and Inflation Tables, ETRTO or
JATMA standards for correct load and inflation informa-
tion.
NEVER FIT TIRES TO A VEHICLE THAT
HAVE LESS LOAD CARRYING
CAPACITY THAN AS REQUIRED BY
THE ORIGINAL EQUIPMENT
MANUFACTURER
Examples: Many vehicles, such as large passenger
vans, require Load Range E tires as designated by the
vehicle manufacturer. Fitment of a tire, such as a Load
Range D, with less carrying capacity is not allowed.
NOTE: Goodyear-manufactured and/or marketed
European-Metric and P-Metric passenger tires are in-
terchangeable as long as they have the same section
width, same aspect ratio and same rim diameter.Cau-
tion: Never substitute a “Standard Load” (SL) tire
for an Extra Load (XL) orReinforced tire. If the
vehicle was originally equipped with “Extra
Load” (XL) or Reinforcedtires, replace those
tires with similar sized Extra Load(XL) orRe-
inforced tires.
FOLLOW THESE ADDITIONAL
GUIDELINES
When installing only two tires, fit the tires with the
deepest tread depth on the rear axle. If radials and
non-radials must be fitted to the same vehicle, fit radials
on rear axle. Never mix radials and non-radials on the
same axle. When fitting winter tires or all-season tires to
performance vehicles, always fit in sets of four. It is not
recommended to fit tires with different speed ratings. If
tires with different speed ratings are installed on a
vehicle, they should be installed with like pairs on the
same axle. The speed capability of the vehicle will
become limited to that of the lowest speed rated tires.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
29
Page 35 of 82
Use of lift kits with some vehicle/tire combinations can
cause instability.When changing tire sizes, always con-
sult Dealer for optimum rim width and carefully checkvehicle/tire clearances.
RETREADED TIRES
Retreaded passenger and light truck tires are not war-
ranted by Goodyear for any reason. Speed ratings and
U.S. Department of Transportation test compliance cer-
tifications are voided for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION,
WHEEL ALIGNMENT AND BALANCE
AND ROTATE YOUR TIRES
Lack of rotation, worn suspension parts, underinflation/
overinflation, wheel imbalance and misalignment can
cause vibration or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s recommenda-
tions or at maximum intervals of 6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE THE “BE
TIRE SMART/PLAY YOUR PART BROCHURE” PUB-
LISHED BY THE RUBBER MANUFACTURERS AS-
SOCIATION (RMA) . A COPY OF THIS BROCHURE
CAN BE DOWNLOADED FROM THE RMA WEB-
SITE:
www.rma.org/publications/consumer_tire_information
HOW TO READ A TIRE D.O.T. SERIAL
NUMBER
D.O.T. stands for Department of Transportation and the
number is on the lower sidewall of each tire to show that
the tire meets or exceeds the Department of Transpor-
tation safety standards.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service
conditions vary widely. The serviceability of a tire over
time is a function of the storage and service conditions
(inflation pressure, load, speed, road hazard injury, etc.)
to which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to havetires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.
Check your vehicle’s owner’s manual (or your
vehicle) to determine if it is equipped with run-
flat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following ap-
plies:
Check your vehicle’s Owner’s Manual (or your
vehicle) to determine if it is equipped with run-
flat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following ap-
plies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY
TECHNOLOGY (EMT™) , RUNONFLAT® (ROF)
AND DUNLOP SELF-SUPPORTING TECHNOL-
OGY (DSST®) ORIGINAL EQUIPMENT TIRESIMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat
[ROF]) or Dunlop Run-Flat (Dunlop Self-Supporting
Technology [DSST]) tires to obtain the performance
criteria stated within this Limited Warranty, Goodyear or
Dunlop Run-Flat tires must use specific parts, such as a
low tire pressure-monitoring system authorized by the
Original Equipment vehicle manufacturer.
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30
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 36 of 82
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations) . This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
TIRE PRESSURE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more information
on what to do if the tire pressure warning system activates.
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
●Slow your speed. Do not exceed 50 mph (80 kph) .
●Avoid hard cornering, hard braking and severe han-
dling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particu-
larly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations) . To help prolong the life of
a tire operating under low-inflation conditions, drive at a
speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable. SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Good-
year or Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932) .
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehi-
cle’s tire pressure-monitoring system, all tire service
work other than routine inflation maintenance and exter-
nal inspections must be performed by service personnel
at a Goodyear or Dunlop Run-Flat service facility. Do not
attempt to mount or demount Run-Flat tires yourself;
serious injury or death could result. Only specially
trained persons should mount, demount and repair Run-
Flat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on ex-
tension air hose must be used if more than 40 psi
(270kPa) is need to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-
performance tire, the Goodyear or Dunlop Run-Flat tire
may be repaired to correct a puncture in the tread, but
PROPER MATERIALS AND PROCEDURES MUST BE
USED. Contact a Goodyear or Dunlop Run-Flat service
facility for information on proper repairs. For the location
of the nearest facility, call 1-800-GOODYEAR (1-800-
466-3932) .
WARNING
Goodyear and Dunlop Run-Flat tires are designed for
use only on certain original equipment wheels supplied
with a properly operating low tire pressure-monitoring
system. If applied to a vehicle without a properly oper-
ating low tire pressure-monitoring system, the tires may
fail when operated in an underinflated condition, result-
ing in loss of vehicle control and possible serious injury
or death. Application of these tires to a vehicle not
equipped with specified operational low tire pressure-
monitoring system constitutes improper and unsafe use
of this product.
FOR SERVICE ASSISTANCE OR INFORMATION,
FIRST CONTACT THE NEAREST GOODYEAR OR
DUNLOP RETAILER.
1. For assistance in locating the nearest Goodyear or Dunlop Retailer, look in the Yellow Pages under
Tire Dealers-New.
2. Go to www.goodyear.com for U.S. or www.goodyear.ca for Canada. For Dunlop tires, go
to www.dunloptires.com for U.S. & Canada.
If additional assistance is required, call the Customer
Assistance Center at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept. 728
200 Innovation Way
Akron, OH 44316-0001
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 31
Page 37 of 82
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for Continental and
General-brand original equipment tires and is a promise
of replacement under certain specified conditions. This
Policy applies to tires in normal service displaying ad-
justable conditions (see Section 4) and does not re-
quire the existence of a workmanship or material related
condition in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger Car,Light Truck and Serva-Spare tires bearing the Con-
tinental or General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this Policy.
2. WHAT IS WARRANTED
Tires that have become unserviceable for reasons
other than the following will be replaced in accor-
dance with this warranty.
Road hazard injuries or damages caused to the tire
by obstacles and debris on the highway such as
cuts, punctures (whether repairable or not) ,
Improper repairs or repairs that have failed.Under or overinflation, or other abuses.Incorrect mounting of the tire, or tire/wheel imbal-
ance
Mechanical irregularities in the vehicle such as
wheel misalignment, worn or faulty parts.
Accident, corrosion, vandalism, fire or damage
caused by nature.
Tires used on vehicles in racing or special applica-
tions.
Non-speed-rated temporary spare tires used over
50MPH (80Km/h) .
Tires worn out (2/32 inch (1.6mm) or less of tread
remaining) .
Tires that have been retreaded.Tires transferred from the vehicle on which they were
originally equipped.
If a warrantable condition is found, tires will be replaced
as follows:
(a) Passenger Car and Light Truck Tires (Other than Temporary Spare Tires)
When a tire becomes unserviceable during
the first 25% of original usable tread depth
or 12 months from date of vehicle purchase,
whichever is to the customer’s benefit, it will
be replaced with a comparable new YOKO-
HAMA tire free of charge. During this period,
tires will be mounted and balanced without
charge. Other service charges such as tire
rotation, alignment or applicable taxes are
payable by the customer.
When a tire has worn past the above speci-
fied pay for the cost of a new comparable
YOKOHAMA passenger car or light truck tire
on a pro-rated basis. The dealer shall deter-
mine this cost by multiplying the percentage
of usable tread worn by the current retail
selling price of that tire at the time of war-
ranty replacement. The costs of mounting,
balancing and any other service charges or
applicable taxes are payable by the
customer.
The tire is covered by this warranty for the
life of the original usable tread (the original
tread depth down to the level of tread wear
indicators molded at 2/32 inch or 1.6 mm) or
for 48 months from the date of vehicle
purchase, whichever comes first.
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32CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Page 38 of 82
(b) Temporary Spare TiresWhen the original tread of a YOKOHAMA
Temporary Spare tire used in temporary
highway service on the vehicle in which it
was originally equipped, is worn not more
than 1/32 inch or 0.8mm, the tire will be re-
placed with a new YOKOHAMA Temporary
Spare tire free of charge, without charge for
mounting and balancing the new tire. Addi-
tional service charges are payable by the
customer.
Temporary Spare tires worn in excess of
1/32 inch or 0.8 mm but less than 2/32 inch
or 1.6 mm will be replaced and the customer
charged 50% of the current retail selling
price of the tire. The costs of mounting, bal-
ancing and any other service costs of
mounting, balancing and any other service. * At the time of claim, you need to present
your new vehicle registration or new ve-
hicle sales invoice showing date of
purchase. If satisfactory proof-of-
purchase date is not provided, the
D.O.T. certification date of manufacture
(tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the
same tire line or the same basic con-
struction but with a different sidewall or
tread configuration. If a higher-priced tire
is accepted as replacement, the owner
will pay the difference in price. Any tire
replaced under this Policy will be cov-
ered by the current Continental/ General
Tire Limited Warranty and Adjustment
Policy
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multi-
plying the percentage of the usable tread worn by the
Dealers Selling Price (excluding all applicable taxes) at
the time of the adjustment or the Continental/General
brand current published Adjustment Base Price, which-
ever is lower. The usable tread is the original tread down
to the tread wear indicators (2/32nds of an inch of tread
remaining) . The Adjustment Base Price is intended to
fairly represent a Dealer’s Selling Price for the same or
comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: Load, speed, and infla-
tion practices causing excessive operational tem-
peratures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.
Tire failure resulting from intentional alterations: such
as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
(Continued on next page)
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 33
Page 41 of 82
LIMITED WARRANTY FOR NORTH
AMERICA FOR ORIGINAL EQUIPMENT
PASSENGER CAR & LIGHT TRUCK
TIRES INCLUDING TEMPORARY TIRES
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT
PASSENGER CAR & LIGHT TRUCK TIRES INCLUD-
ING TEMPORARY TIRES.
1. WHAT IS COVERED AND FOR HOW
LONG.
Hankook warrants that a tire manufactured by Hankook
and equipped originally on the vehicle is free from
defects in materials or workmanship in normal use for
the life of the original usable tread. The life of the original
usable tread ends when the tire tread has been worn
down with only 1.6mm (2/32nds inch) remaining, at
which point the tire is considered to be fully worn out.
●PASSENGER CAR AND LIGHT TRUCK
TIRES
(A) Free replacement
If Hankook Radial Passenger & Light Truck
Tires fail as a result of defect in material
and/or workmanship within the first 25% of
treadwear, the tire will be replaced with a
new, comparable Hankook Tire at no charge
including mounting and balancing charges. ●
PASSENGER CAR AND LIGHT TRUCK
TIRES
(B) Pro rata replacement
Tires not qualifying for free replacement will
be allowed a credit toward purchase of a
new, comparable Hankook Tire based upon
the amount of tread actually worn. The cost
of mounting, balancing and any other service
charges or applicable taxes shall be paid by
the user. Otherwise adjustment for compen-
sation will be made on a prorata basis calcu-
lated by multiplying the actual current dealer
selling price by the percentage of remaining
usable tread depth.
● HANKOOK TEMPORARY TIRE
(A) A Temporary tire weighs less and provides
more trunk storage space than a conven-
tional tire. To conserve tire tread life, tempo-
rary tire should be returned to the trunk as
soon as it is convenient to have your stan-
dard tire repaired or replaced.
(B) If Hankook Temporary Tire fails as a result of
defect in materials and/or workmanship dur-
ing the first 50% of usable treadwear, the
tire will be replaced with a new, comparable
tire at no charge including mounting charge.
No adjustment will be made for tires that are
worn more than 50%.
2. WHAT IS NOT COVERED BY THE
WARRANTY
●NON-ADJUSTABLE CONDITIONS
A. Irregular wear or tire damage due to: – Road hazards such as punctures, cuts, snags,scuffs, carcass bruises or impact breaks.
– Fire, wreck or collision.
– Improper inflation, overloading, high speed spin- ning, improper mounting or demounting, running
flat, off-road use, racing, vandalism, willful dam-
age or abuse.
– Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains.
– Any tire which has failed as a result of adding materials (e.g. tire fillers, sealant, or balancing
substances) .
– Mechanical failure or design of vehicle.
B. Tires fitted to anything other than the original ve- hicles.
C. Tire worn beyond treadwear indicator (2/32nds inch or 1.6mm tread remaining) .
D. Tire presented by other than the actual owner-user.
E. Tire branded “NA” (meaning no adjustment) or “blem” (meaning blemished) .
F. Loss of time inconvenience, loss of use of the vehicle or consequential damage.
G. Ride disturbance caused by damaged wheels or after free-replacement conditions.
(Continued on next page)
36 HANKOOK TIRE LIMITED WARRANTY
Page 42 of 82
H. Tire with weather cracking which was purchasedmore than four years prior to presentation for adjust-
ment.
●GENERAL EXCLUSIONS
I. No Hankook Tire employee, retailer or dealer has the authority to make any warranty, representation, prom-
ise or agreement on behalf of Hankook Tire except as
stated in this policy.
J. Tires used in racing related activities or competitive events are not covered by this warranty.
K. Limitation of remedy: to the extent permitted by law, HANKOOK disclaims liability for all consequential
and incidental damages. Some provinces and states
do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also
have the rights which vary from province to province
in Canada, and from state to state in the U.S.A.
3. HANKOOK’S OBLIGATIONS
Replacement qualifying under this warranty will be
made by a participating Hankook Dealer or a participat-
ing Car Dealer.
4. OWNER’S OBLIGATIONS
A. You must present the tire to a participating Hankook Dealer or a participating Car Dealer.
B. For free replacement, a proof of purchase date such as car dealer invoice should be presented. C. No claim will be recognized unless submitted on a
Hankook claim form completely filled out and signed
by the owner or a participating Hankook Dealer or
Car Dealer.
WARNING FOR YOUR SAFETY
●TIRE DEMOUNTING AND MOUNTING
Improper tire mounting and inflation procedures may
cause tire beads to break with explosive force during
installation of the tire on the rim, causing personal
injury and property damage. Follow the Rubber
Manufacturers Association installation and safety
procedure for mounting and inflating tires. Tire and
rim must match in size. Rim parts must match by
manufacturer’s design. Clean rim. Lubricate rim and
beads. Do not exceed the maximum recommended
pressure to seat beads on rim. Use remote control
inflation equipment and inflation cage.
NOTE:
Never inflate over 40 psi to seat beads. Mount
radial ply tires only on rims designated by wheel
manufacturer as suitable for radial tire. Only spe-
cially trained persons shall mount tires.
●AIR PRESSURECheck the pressure in your tires, including your spare,
at least monthly, and always before and during ex-
tended driving. Check tires cold (at least 3 hours after
the vehicle has been stopped and before it is driven
more than 1.6 kilometers or 1 mile) . Do not reduce
pressure when tires are hot, use an accurate air pres-
sure gauge to check pressure and maintain it at the
level recommended on the vehicle tire placard or in the
Owner’s Manual. Underinflation produces extreme
flexing of sidewalls and builds up heat to the point that
premature tire failure may occur. Overinflation can
cause the tires to be more susceptible to impact dam-
age. Cold tire pressures, however, should never be
higher than the limit molded on the sidewall.
●LOAD LIMITS
Never exceed the load-carrying limits molded onto
the sidewall of your tires or the maximum vehicle load
limit as shown on the vehicle tire placard, whichever
is less. Overloading builds up excessive heat in the
tire and leads to early and/or sudden failure.
●HAZARDS
Avoid running over objects (e.g., chuckholes, rocks,
curbs, metal, glass, etc.) which may possibly cause
internal tire damage. Continued use of a tire that has
suffered internal damage (which may not be exter-
nally visible) can lead to dangerous tire failure. De-
termination of suspected internal damage requires
demounting the tire from its rim and examination by
trained tire personnel.
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HANKOOK TIRE LIMITED WARRANTY 37
Page 43 of 82
●WORN TIRES
Never drive on worn tires. Tires should be replaced
by trained personnel when 2/32nds inch (1.6mm) of
tread depth remain, as indicated by treadwear indi-
cators molded into the tread grooves. Use of worn-
out tires (less than 2/32nds of an inch remaining
tread depth) increases the probability of tire failure.
In most states, it is illegal to drive with less than
2/32nds of an inch of remaining tread depth.
●SPEED LIMITS
Operating your vehicle in excess of lawful speed
limits or the maximum speeds justified by driving
conditions can be dangerous. Excessive speed cre-
ates heat buildup in a tire, leading to possible tire
failure.
●SPEED-RATED TIRES
Speed-rated tires are identified by letters S, T, H, V,
W, or Z as either part of the size designation (e.g.,
HR) , or part of the service description adjacent to the
size designation (e.g., 94H) and indicates the maxi-
mum speed capability of the tire when properly
loaded and inflated. However, even when properly
loaded and inflated, driving for prolonged periods at
high speeds can cause tire damage and possible tire
failure which could lead to an accident. Original
equipment speed-rated tires must be replaced with
tires of the same or higher speed rating if the speed
capability of the vehicle is to be maintained. Consult
your Hankook dealer for the tires best suited to your
vehicle driving habit. Repairing of speed-rated tires
must be done in accordance with RMA repair pro-
cedures and is limited to one 1/4 diameter repair in
the tread area.
●TIRE ROTATION
Rotate your tires for longer tire life. Front and rear
tires perform different jobs and can wear differently.
Consult your vehicle Owner’s Manual for mileage
recommendations and rotation patterns.
●ADDITIONAL SAFETY INFORMATION FOR TEM-
PORARY TIRE
A. Air pressure. Check inflation pressure as soon as practical after
installation and inflate to 60 psi. The tire pressure
should be checked monthly and maintained at
60 psi while the tire is stored or in service.
B. Vehicle restriction. The temporary spare tire was specifically designed
for your car and should not be used on any other
vehicle.
C. Other restrictions. The temporary spare tire should not be used with
other wheels, nor should standard tires, snow tires,
wheel covers, or trim rings be used with the tempo-
rary spare wheel. If such use is attempted, damage
to these items or other vehicle components may
occur.
TIRE SERVICE ASSISTANCE OR
INFORMATION
When you have tire problems, Hankook provides ser-
vice and assistance.
Any time you see damage to your tires, contact your
local Hankook Tire Dealer.
If no local dealer is available around you, dial Hankook
Toll Free Service Number so that you can get informa-
tion on where and how service is rendered to you.
FOR SERVICE ASSISTANCE OR INFORMATION
U.S.A.
CORPORATE HEADQUARTERS
1450 Valley Road, Wayne, New Jersey 07470
973-633-9000 Toll Free 877-740-7000
WEST REGIONAL OFFICE
11555 Arrow Route, Suite 105, Rancho Cucamonga,
CA 91730
909-481-9800 Toll Free 800-426-8252
CANADA
CORPORATE HEADQUARTERS
30 Resolution Dr., Brampton, Ontario L6W 0A3
905-463-9802 Toll Free 800-843-7709
38 HANKOOK TIRE LIMITED WARRANTY
Page 44 of 82
LIMITED WARRANTY
FOR ORIGINAL EQUIPMENT PASSENGER & LIGHT
TRUCK TIRES INCLUDING TEMPORARY TIRES
1. WHAT IS COVERED AND FOR HOW
LONG.
Kumho warrants that a tire manufactured by Kumho
and/or equipped originally on the vehicle is free from
defects in materials and/or workmanship in normal use
for the life of the original usable tread. The life of the
original usable tread ends when the tire tread has been
worn down with only 1.6mm (2/32nds inch) remaining,
at which point the tire is considered to be fully worn out.
●PASSENGER AND LIGHT TRUCK TIRES
(A) Free replacement If Kumho Radial Passenger & Light Truck
Tires fail as a result of defect in material
and/or workmanship within the first 2/32” of
the original tread depth, the tire will be re-
placed with a new, comparable Kumho Tire
at no charge including mounting and balanc-
ing charges. ●
PASSENGER AND LIGHT TRUCK TIRES
(B) Pro-rata replacement Tires not qualifying for free replacement will
be allowed a credit toward purchase of a
new, comparable Kumho Tire based upon
the amount of tread actually worn. The cost
of mounting, balancing and any other service
charges or applicable taxes shall be paid by
the user.
Otherwise adjustment for compensation will
be made on a pro-rata basis calculated by
multiplying the actual current dealer selling
price by the percentage of remaining usable
tread depth.
● KUMHO TEMPORARY TIRE
(A) A Temporary Tire weighs less and provides
more trunk storage space than a conven-
tional tire. To conserve tire tread life, tempo-
rary tire should be returned to the trunk as
soon as it is convenient to have your stan-
dard tire repaired or replaced.
(B) If Kumho Temporary Tire fails as a result of
defect in materials and workmanship during
the first 50% of usable treadwear, the tire
will be replaced with a new, comparable tire
at no charge including mounting and balanc-
ing charges. No adjustment will be made for
tires that are worn more than 50%.
2. WHAT IS NOT COVERED BY THE
WARRANTY
●NON-ADJUSTABLE CONDITIONS
A. Irregular wear or tire damage due to: – Road hazards such as punctures, cuts, snags,scuffs, carcass bruised or impact breaks.
– Fire, wreck or collision.
– Improper inflation, overloading, high speed spin- ning, improper mounting or demounting, running
flat, off-road use, racing, vandalism, willful dam-
age or abuse.
– Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains.
– Any tire which has failed as a result of adding material (e.g. tire fillers, sealant, or balancing
substances) .
B. Tires fitted to anything other than the original ve- hicles.
C. Tire worn beyond treadwear indicator (2/32nds inch or 1.6mm tread remaining) .
D. Tire presented by other than the actual owner-user.
E. Tire branded “NA” (meaning no adjustment) or “blem” (meaning blemished) .
F. Loss of time inconvenience, loss of use of the vehicle or consequential damage.
G. Ride disturbance after free-replacement conditions.
H. Tire with weather cracking which was purchased more than four years prior to presentation for adjust-
ment.
I. No Flat Spot Warranty for Original tires.
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KUMHO TIRE LIMITED WARRANTY 39