maintenance NISSAN SENTRA 2012 B16 / 6.G Warranty Booklet
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Page 11 of 61
TOWING COVERAGEIf your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited Warranties, including Emission and Seat-
belt warranties, towing service to the nearest au-
thorized Nissan dealership is covered.
ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel align-
ment, are covered only during the first 12 months
or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGERefrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured
parts. Nissan reserves the right to make changes at any
time, without notice, to production and service parts in
their specifications, colors, and materials, including
those used in connection with warranty repairs. For this
reason, when approved by Nissan and at Nissan’s dis-
cretion, functionally equivalent replacement parts may
be used that do not exactly match the original produc-
tion part.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
dealer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of au-
thorized Nissan dealers are listed in telephone direc-
tories and in WWW.NISSANUSA.COM.
If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”) ,
contact an authorized Nissan dealer in that country.
MAINTENANCE, DATA ACCESS, AND
RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your OWNER’S MANUAL and your
NISSAN SERVICE & MAINTENANCE GUIDE, and
maintaining copies of all maintenance records & re-
ceipts for review by Nissan.
You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and presented as proof of such
maintenance in connection with related warranty re-
pairs. To assist you in maintaining appropriate records,
the maintenance log located in your NISSAN SERVICE
& MAINTENANCE GUIDE can be used along with
supporting repair invoices, receipts and other such
records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Failure to operate the vehicle in accordance with the
OWNER’S MANUAL
Misuse, such as using the vehicle to towFailure of a component not covered by warrantyRacing and competitive drivingTheft, vandalism, fire, or flooding (including engine
water ingestion)
Accident, collision, being towedRepairs performed by anyone other than an autho-
rized Nissan dealer
Glass breakage, unless resulting from defects in
material or workmanship
Normal wear and tear, including dings, dents, chips,
or scratches
Damage caused by any automated or manually op-
erated car wash or by using a pressure washer
Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
OWNER’S MANUAL (including the lack of availability or
use of proper fluid) , or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
(Continued on next page)
2012 NEW VEHICLE LIMITED WARRANTY 7
Page 12 of 61
DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Alteration, tampering, or improper repair.Installation of non-Nissan approved accessories or
components.
Improper installation of any Nissan approved after-
market accessory or component.
A vehicle whose odometer mileage has been al-
tered, or the odometer repaired or replaced and the
actual vehicle mileage cannot be correctly and read-
ily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered VOID if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of claim in lieu of repairs
because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Stone chipping, chemical fallout (acid rain) , tree sap,
salt, hail, windstorm, lightning, flood or other environ-
mental conditions.
The items listed below are not covered under corro-
sion coverage (perforation from corrosion) .
Exhaust system components.Corrosion of outer trim parts, such as moldings.
However, corrosion of outer trim parts is war-
ranted for 12 months or 12,500 miles, whichever
comes first.
Corrosion other than perforation, such as cos-
metic or surface corrosion due to defects in ma-
terials or workmanship. This is covered under the
Basic Coverage of the New Vehicle Limited War-
ranty.
Special bodies or equipment not manufactured or
supplied by Nissan.
DAMAGE, FAILURES OR CORROSION DUE TO
LACK OF OR IMPROPER MAINTENANCE OR RE-
PAIRS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Lack of performance of proper maintenance ser-
vices as outlined in your NISSAN SERVICE & MAIN-
TENANCE GUIDE.
Use of improper or dirty fuel, fluids or lubricants.Use of parts not equivalent in quality or design to
parts supplied by Nissan. MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance ser-
vices as specified in your NISSAN SERVICE & MAIN-
TENANCE GUIDE such as engine tune-up; cleaning
and polishing; wheel alignment; headlight aiming; re-
placement of filters, replacement of windshield wiper
inserts, lubricants, coolant; worn brake shoes, pads,
drums and rotors and worn clutch discs.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND
EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission
control system are not covered by this warranty, but are
covered by separate warranties.
NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commer-
cially acceptable standards which may include minor
appearance differences from the original bedliner.
(See following pages for separate warranties which may
apply to your Nissan, such as those covering vehicle
emissions, seat belts, and tires.)
8
2012 NEW VEHICLE LIMITED WARRANTY
Page 14 of 61
WHAT IS NOT COVERED UNDER
EITHER THE DEFECTS OR
PERFORMANCE WARRANTIES
These warranties do not cover:1. Normal maintenance, service and parts replace- ment as outlined in the emissions control mainte-
nance instructions of your OWNER’S MANUAL
and your NISSAN SERVICE & MAINTENANCE
GUIDE.
2. Failures directly as a result of:
Failure to perform required emission control
maintenance as outlined in your OWNER’S
MANUAL and your NISSAN SERVICE & MAIN-
TENANCE GUIDE.
Misuse, accident or modification.Improper adjustment or installation of parts during
the performance of maintenance services.
Tampering with or disconnecting any part affect-
ing vehicle emissions.
The use of contaminated fuel or fuel other than
that specified in your OWNER’S MANUAL.
3. In the case of the Performance Warranty, the use of any part not certified in accordance with Federal
requirements which is defective or not equivalent
from an emissions standpoint to the original equip-
ment part.
4. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing an EPA
approved emissions test if such failure is found not
to be covered. 5. In the case of the Defects Warranty, parts not
supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the
vehicle to an authorized Nissan dealer in the United
States at your expense.
You must also maintain your vehicle as outlined in the
maintenance instructions in your NISSAN SERVICE &
MAINTENANCE GUIDE.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCE-
DURE
You may make a claim under the Performance Warranty
immediately after the failure of an EPA approved emis-
sions test. You must provide proof of this failure when
making your claim.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Nissan dealers. No claim will be denied under the Performance War-
ranty because you use a non-Nissan but EPA certified
part for maintenance or repair.
MAINTENANCE SERVICE AND REPLACEMENT
PARTS
Important information concerning maintenance service
and replacement parts is in the Limited Warranty on
Nissan Parts and Accessories section of this booklet.
MAINTENANCE RECORDS
Receipts covering the performance of regular mainte-
nance should be kept in the event questions arise
concerning maintenance. The receipts should be trans-
ferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“CUSTOMER CARE” section of this booklet. In the
case of the Performance Warranty, you may also con-
tact or report any violations to the Office of Transporta-
tion and Air Quality, Vehicle Compliance Programs
Group, U.S. Environmental Protection Agency, Ariel
Rios Building (6405J) , 1200 Pennsylvania Avenue,
N.W, Washington, D.C. 20460
(Continued on next page)
10
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES
Page 16 of 61
The following statement is required to be pro-
vided by regulations of the California Air Re-
sources Board.
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
The California Air Resources Board is pleased to ex-
plain the emission control system warranty on your
2012 vehicle
3. In California, new motor vehicles must
be designed, built and equipped to meet the State’s
stringent anti-smog standards. Nissan
4must warrant
the emission control system on your vehicle for the
periods of time listed below provided there has been no
abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic
converter and engine computer. Also included may be
hoses, belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, Nissan will repair
your vehicle at no cost to you including diagnosis, parts
and labor.
MANUFACTURER’S WARRANTY
COVERAGE5
For 3 years or 50,000 miles (whichever occurs first):
1) If your vehicle fails a Smog Check
inspection, all necessary repairs and ad-
justments will be made by Nissan to ensure
that your vehicle passes the inspection.
This is your emission control system PER-
FORMANCE WARRANTY.
2) If any emission-related part on your vehicle is defective, the part will be repaired or re-
placed by Nissan. This is your short-term
emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles (8 years/100,000 miles for
Altima SULEV only) (whichever occurs first):
If an emission-related part listed in this
warranty booklet specially noted with cov-
erage for 7 years or 70,000 miles (Altima
SULEV ONLY is 8 years/100,000 miles) is
defective, the part will be repaired or re-
placed by Nissan. This is your long-term
emission control system DEFECTS
WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
As the vehicle owner, you are responsible for the per-
formance of the required maintenance listed in your
OWNER’S MANUAL. Nissan recommends that you
retain all receipts covering maintenance on your vehicle,
but Nissan cannot deny warranty solely for the lack of
receipts or for your failure to ensure the performance of
all scheduled maintenance.
You are responsible for presenting your vehicle to a
Nissan dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the vehicle owner, you should also be aware that
Nissan may deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Nissan’s Con-
sumer Affairs Department at 1-800-NISSAN-1 (1-800-
647-7261) or the California Air Resources Board at
9528 Telstar Avenue, El Monte CA 91731.
(Continued on next page)
1 These warranties apply to all California and 50-state emission equipped 2012 model year Nissan vehicles sold for registration as new vehicles in California, Arizona, Connecticut, Maine,
Maryland, Massachusetts, New Jersey, New Mexico, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only.
2 These warranties additionally apply to all Model Year 2012 Zero Emission Vehicles (ZEVs) and Partial Zero Emission Vehicles (PZEVs) sold in the state of New York.
3 Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle.
4 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States.
5 The performance and defect warranty coverage for the California Emission Sentra-SULEV-PZEV is 15 years / 150,000 miles, whichever occurs first.
12CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2
Page 17 of 61
The following is Nissan’s1new vehicle emission
control warranty statement for vehicles certified
for sale in California and sold for registration as
a new vehicle in California, Arizona, Connecticut,
Maine, Maryland, Massachusetts, New Jersey,
New Mexico, Oregon, Pennsylvania, Rhode Is-
land, Vermont or Washington only.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGESThis warranty does not cover incidental or
consequential damages such as loss of the
use of the vehicle, inconvenience or commer-
cial loss.
ANY IMPLIED WARRANTY OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR
PURPOSE SHALL BE LIMITED TO THE DURA-
TION OF THIS WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state.
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in con-
nection with this vehicle.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED
Nissan warrants that your vehicle was designed,
built and equipped to conform with all applicable
requirements of the California Air Resources
Board. This warranty covers any part which af-
fects applicable regulated emission(s) .
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
This warranty is for 3 years or 50,000 miles, whichever
occurs first. Additionally, the components listed under
the caption “Long-Term Emission System Defects War-
ranty Parts List” are covered for 7 years or 70,000 miles,
(except for Altima SULEV ONLY which is 8 years or
100,000 miles) whichever occurs first, and except that
the catalytic converter and engine control module
(ECM) are warranted for 8 years or 80,000 miles,
whichever occurs first. The warranty begins the date the
vehicle is delivered to the first retail buyer or put into use,
whichever is earlier.
Some items require scheduled replacement before
50,000 miles. These items are warranted only up to the
replacement interval. The replacement intervals are out-
lined in the maintenance instructions in your NISSAN
SERVICE & MAINTENANCE GUIDE.
(Continued on next page)
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 213
Page 20 of 61
EMISSIONS PERFORMANCE
WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2012 Nissan vehicle only if
it fails to pass a California “smog check” test or equiva-
lent.
WHAT IS COVERED AND FOR HOW LONG
5
Nissan warrants that if your vehicle fails to pass a
California “smog check” test, it will make the necessary
repairs so that your vehicle will pass. This warranty is for
3 years or 50,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or the date it is first put in to service,
whichever is earlier.
Exceptions to this warranty are listed under the caption
“ WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
These warranties do not cover:1. Normal maintenance, service and parts replace- ment as outlined in the emission control mainte-
nance instructions of your OWNER’S MANUAL
and your NISSAN SERVICE & MAINTENANCE
GUIDE.
2. Failures directly as a result of:
Lack of performance of required emission control
maintenance as outlined in your OWNER’S
MANUAL and your NISSAN SERVICE & MAIN-
TENANCE GUIDE.
Misuse, accident or modification.
Improper adjustment or installation of parts during
the performance of maintenance (non-warranty)
services.
Tampering with or disconnecting any part affect-
ing vehicle emissions.
The use of fuel other than that specified in your
OWNER’S MANUAL or fuel with contaminants
which the fuel filter is not designed to remove.
3. In the case of the Performance Warranty, the use of any non-Nissan part not certified in accordance
with Federal requirements which is defective or not
equivalent from an emissions stand point to the
original equipment part.
4. In the case of the Defects Warranty, parts not supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
5. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing a Califor-
nia “smog check” test if such failure is found not to
be covered.
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the
vehicle to any authorized Nissan dealer in the United
States at your expense. You are responsible for the
required maintenance on your vehicle as outlined in the
maintenance instructions in your NISSAN SERVICE &
MAINTENANCE GUIDE. Nissan recommends that you
retain all receipts covering maintenance on your vehicle,
but Nissan cannot deny warranty solely for the lack of
receipts or for your failure to ensure the performance of
all scheduled maintenance.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
Performance Warranty Claims Procedure
You may make a claim under the Performance Warranty
immediately after the failure of a “smog check” test. You
must provide proof of this failure when making your
claim in order to avoid additional “smog check” test
charges.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim, unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Nissan dealers. No claim will be denied
under the Performance Warranty because you use a
certified part for maintenance or repair.
Maintenance Service and Replacement Parts
Important information concerning maintenance service
and replacement parts is in the Limited Warranty on
Nissan Replacement Parts and Accessories section of
this booklet. No warranty claim will be denied solely
because a non-Nissan part was used for maintenance
or repair.
(Continued on next page)
16 CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2
Page 21 of 61
California Vehicle Inspection Program
Under this program, if your vehicle fails a “smog check”
test, you may choose to have diagnosis of the failure and
repairs made at a Nissan dealer or at another service
facility. If the inspection failure is the result of a condition
covered by these warranties, you must take your vehicle
to an authorized Nissan dealer for warranty repairs. This
includes parts, labor and diagnosis. You must pay for
diagnostic costs if performed at another service facility
except in the case of emergency repairs as outlined
below.
You must pay for all diagnostic and repair costs of an
inspection failure as required by law if the failure was
caused by conditions not covered by these warranties.
If the failure is the result of a combination of conditions,
you must pay for only the diagnostic and repair costs
related to items not covered by these warranties.
After the 3 year/50,000 mile performance warranty has
passed, a “smog check” test failure due to a defect in a
part which is warranted for 7 years/70,000 miles (ex-
cept for Altima SULEV ONLY which is 8 years/100,000
miles) is covered
5.Emergency Repairs
In case of an emergency, when an authorized Nissan
dealer is not reasonably available, warranty repairs may
be performed at any service facility or by the owner
using any replacement parts. Nissan will reimburse you
for such repairs, including diagnosis, up to the amount
of Nissan’s suggested retail price for parts and labor
charges based on Nissan’s recommended time allow-
ance for the warranty repair and the geographically
appropriate hourly labor rate. A part not being available
or a repair not being complete within 30 days also
constitutes an emergency. You must take the replaced
part and paid receipts to an authorized Nissan dealer for
repayment in such emergency situations.
Maintenance Records
Receipts covering the performance of regular mainte-
nance are not required but should be kept in the event
questions arise concerning maintenance. The receipts
should be transferred to subsequent owners.
If you have Questions
You may obtain further information concerning these
warranties by following the procedure outlined in the
“CUSTOMER CARE” section of this booklet. You may
also contact or report any violations to the Office of
Transportation and Air Quality, Vehicle Compliance Pro-
grams Group, U.S. Environmental Protection Agency,
Ariel Rios Building (6405J) , 1200 Pennsylvania Av-
enue, N.W, Washington, D.C. 20460 or the Chief,
Mobile Source Division, Air Resources Board, 9528
Telstar Ave., El Monte, CA. 91731.
Other Obligations
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
Warranty for 2012 vehicles certified for sale in
California may be subject to future governmental
administrative or judicial action. As a result, this
warranty may be changed because Nissan re-
serves the right to, and, will make those changes
required by future law, regulation, or judicial or
administrative action in order to be consistent
with such governmental actions.
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 217
Page 23 of 61
WHO IS COVERED
The owner of a BFGoodrich Passenger or Light Truck
tire which bears the BFGoodrich name and complete
DOT identification number.
WHAT IS COVERED AND FOR HOW LONG
BFGoodrich Passenger and Light Truck tires, used in
normal service on the vehicle on which they were origi-
nally fitted and in accordance with the maintenance
recommendations and safety warnings contained in the
owner’s manual and in the Important Tire Safety Infor-
mation Section of this booklet, are covered by this
limited warranty against defects in workmanship and
material for the life of the original usable tread, or 6 years
from the date of purchase, whichever comes first. At
that time, all warranties, express or implied, are termi-
nated. The usable tread is the original tread down to the
level of the tread wear indicators - 2/32nds of an inch
(1.6mm) of tread remaining. Date of purchase is docu-
mented by new vehicle registration or tire sales invoice.
If no proof of purchase is available, the date of manu-
facture, as molded on the sidewall, will be used. Re-
placement will be made in accordance with the terms
and conditions described underWhat BFGoodrich
Will Do.
WHAT IS NOT COVERED
Tires which become unserviceable due to:Road hazard injury (e.g., a cut, snag, bruise, impact
damage, or puncture, whether repairable or not);
Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
Misapplication, underinflation, overinflation, im-
proper maintenance, racing or other abuse;
Uneven or rapid wear which is caused by mechani-
cal irregularity in the vehicle such as wheel misalign-
ment (a measured tread difference of 2/32nds of an
inch (1.6mm) or more across the tread on the same
tire) resulting in uneven or rapid wear;
Accident, fire, chemical corrosion, tire alteration, or
vandalism;
Ozone or weather cracking;Flat spotting caused by improper storage or brake-
lock;
The adding of liquid, solid or gaseous materials other
than air, nitrogen, or carbon dioxide (e.g. waterbase
sealers or balancing substances) .
WHAT BFGOODRICH WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this limited warranty will be replaced with a
comparable new BFGoodrich tire, free of charge, when
2/32nds of an inch (1.6mm) or less of the original tread
is worn, (or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of purchase.
Mounting and balancing of tires is included. The cost of
any other service charges and applicable taxes are
payable by the user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new BFGoodrich passenger or light truck replacement
tire on a pro rata basis. The dealer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current
BFGoodrich Brand Base Price List, whichever is lower.
This List is based on a predetermined price intended to
fairly represent the actual selling price of the tire. The
cost of mounting, balancing and any other service
charges and applicable taxes are payable by the user.
(Continued on next page)
BFGOODRICH TIRE LIMITED WARRANTY 19
Page 24 of 61
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this limited
warranty, the consumer must present the tire to an
authorized BFGoodrich Dealer. To locate an Authorized
Tire Dealer, check the yellow pages under “Tire Dealers
- Retail.”
The vehicle on which the tire was used should be
available for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Main-
tenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS LIMITED WARRANTY DOES NOT PROVIDE
COMPENSATION FOR LOSS OF TIME, LOSS OF
USE OF VEHICLE, INCONVENIENCE, INCIDENTAL,
OR CONSEQUENTIAL DAMAGE.
TIRES PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND
BFGOODRICH BRAND ACCEPTS NO RESPONSI-
BILITY FOR LOSS OF, OR DAMAGE TO, TIRES
WHICH ARE IN THE CUSTODY OR CONTROL OF A
BFGOODRICH TIRE DEALER FOR THE PURPOSE
OF INSPECTION FOR WARRANTY ADJUSTMENT. IN
THE EVENT OF A DISPUTED CLAIM, THE CON-
SUMER MUST MAKE THE TIRE AVAILABLE FOR
FURTHER INSPECTION.
NO BFGOODRICH REPRESENTATIVE, EMPLOYEE
OR DEALER HAS THE AUTHORITY TO MAKE OR
IMPLY ANY REPRESENTATION, PROMISE OR
AGREEMENT, WHICH IN ANY WAY VARIES THE
TERMS OF THIS WARRANTY.THIS LIMITED WARRANTY APPLIES ONLY IN THE
UNITED STATES AND CANADA.
CONSUMER RIGHTS
THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE AND
PROVINCE TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on
the sidewall of your tires, the vehicle tire information
placard and the Important Tire Safety Information sec-
tion of this booklet for essential safety and maintenance
information.THE WARRANTOR
The warrantor of BFGoodrich Tires is Michelin North
America, Inc. 1 Parkway South, P.O. Box 19001,
Greenville, South Carolina 29602-9001.
For Consumer Assistance, Please Call Toll Free:
1-877-788-8899 (U.S.)
1-888-871-6666 (Canada)
www.bfgoodrichtires.com (U.S.)
www.bfgoodrich.ca (Canada)
Or Write:
Consumer Care
P.O. Box 19026, Greenville, SC 29602-9026
DANGER
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious
personal injury or death.
20
BFGOODRICH TIRE LIMITED WARRANTY
Page 25 of 61
ORIGINAL EQUIPMENT PASSENGER
AND LIGHT TRUCK TIRES INCLUDING
RFT TIRES WITH RUN-FLAT
TECHNOLOGY ELIGIBILITY
This Limited Warranty covers BRIDGESTONE and
FIRESTONE brand passenger and light truck tires, in-
cluding RFT and temporary spare tires, originally in-
stalled by the vehicle manufacturer on a new vehicle.
You are covered under the terms of this Limited War-
ranty if the tire was produced after July 4, 2004 (DOT
serial 2704 or later) and has been used only on the
vehicle on which it was originally installed in non-
commercial service.
WHAT IS WARRANTED AND FOR HOW
LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within 6
years from the date of purchase (proof of purchase date
required; without proof of purchase date, then within 6
years from the date of tire manufacture) , for any reason
other than those excluded in the section entitled “What
This Limited Warranty Does Not Cover,” any eligible tire
that becomes unusable for any reason within the manu-
facturer’s control will be replaced with an equivalent
new tire on the basis set forth in this Limited Warranty.
WHAT THE WARRANTY DOES NOT
COVER
This Limited Warranty does not cover the following:1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc.
B. Improper use or operation, including, with-
out limitation: Improper inflation pressure, over-
loading, tire/wheel spinning, use of an improper
wheel, tire chain damage, misuse, misapplica-
tion, negligence, tire alteration, or for racing or
competition purposes.
C. Insufficient or improper maintenance, in-
cluding, without limitation: Failure to rotate tires
as recommended in this manual, wheel mis-
alignment, worn suspension components, im-
proper tire mounting or demounting, tire/wheel
assembly imbalance, or other vehicle condi-
tions, defects, or characteristics.
D. Contamination or degradation by petro-
leum products or other chemicals, fire or other
externally generated heat, or water or other
material trapped inside the tire during mounting
or inflation.
E. Improper repair. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including, with-
out limitation: Exceeding speed, distance, or
other run-flat/lowpressure operation limitations. 2. Rapid tread wear or wear-out. Original equipment
tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire
manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside the United States and Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you may
have received concerning special tires or situations.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date
required; without proof of purchase date, then within 12
months from the date of tire manufacture) , whichever
occurs first. During the free replacement period, mount-
ing and balancing are included free of charge.
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BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 21