NISSAN’S C\fSTOMER CARE PROGRAM
NISSAN \fARES...
Both NI\f\fAN and your NI\f\fAN dealer are dedicated to serving your automotive needs.
Your complete satisfaction with your vehicle and your NI\f\fAN dealer are our primary
concerns. Your NI\f\fAN dealer i s available to assist you wit h your automobile sales, pats,
and service requirements.
If, however, a situation arises that you believe has not been addressed to your satisfaction,
we ask that you take the following steps:
STEP 1\b
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BBB AUTO LINE may not be available in all states. We, NI\f\fAN , would be pleased to
provide you wi th information about the availability of BBB AUTO LINE in your state. On the
other hand , you can call the BBB AUTO LINE telephone number listed on page 18.
NI\f\fAN vehicles less than three years old from date of original delivery with fewer than
3\b,000 mil es are eligible for the BBB AUTO LINE program.
NISSAN’S COMMITMENT
TO C\fSTOMER SATISFACTION
ASSISTAN\fE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to service and customer satisfaction,
NI\f\fAN may occasionally offer to pay or reimburse for part or all of the cost of making
certain, specific repairs beyond or outside of the terms of the warranty for some specific
vehicle models. (\fome states refer to such programs as “adjustment programs .”) In such
circumstances, NI\f\fAN mails no tices to all known registered owners of affected vehicles.
You may additionally inquire of your authorized NI\f\fAN dealer or of NI\f\fAN directly
(through the 1 -800-NI\f\fAN -1 tele phone number ) of the applicability of such programs to
your vehicle.
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