service NISSAN VERSA 2012 1.G Service And Maintenance Guide
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2012
SERVICE AND MAINTENANCE GUIDE
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©2011 Nissan North America, Inc. All rights reserved.Publication No.: MB2E NALLU2
Printing : July 2011
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OWNER’S LITERATURE INFORMATION..................................2
INTRODUCTION
Nissan Maintenance ...............................................3
Why Nissan Service? ...............................................4
Nissan Commercial Vehicles ...........................................5
NISSAN MAINTENANCE & REPAIR SUPPORT
Extended Service Plans .............................................7
Genuine Nissan Collision Parts .........................................8
Complimentary Multi-Point Inspection .....................................14
Genuine Nissan Parts You Can Rely On ................................ 16,18,20
Nissan Services Designed With You in Mind ............................. 24,28,34
Nissan Express Services ............................................38
SCHEDULED MAINTENANCE GUIDE
Determining the Proper Maintenance Interval ..................................9
Explanation of Scheduled Maintenance Items .................................10
Maintenance Schedule .............................................13
Maintenance Log ................................................54
TABLE OF CONTENTS
1
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Maintain Your InvestmentPreventative scheduled maintenance is an important investment to
optimize the performance, reliability, durability, safety and resale value of
your Nissan. Scheduling your vehicle’s maintenance at the
recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Nissan vehicle. This Service and
Maintenance Guide is designed to help you make sure your vehicle
receives proper and timely maintenance that is necessary. Key services
are explained in detail, along with an outline of scheduled maintenance
to help you maintain your vehicle. Your local Nissan dealer can assist
you in determining the best schedule based on your driving habits and
local conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your vehicle from warranty coverage and may reduce the
performance, safety, reliability, durability and/or resale value of your
vehicle. See your Warranty Information Booklet and Owner’s Manual for
details.
NISSAN MAINTENANCE
3
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To preserve the quality, reliability and safety of your ve-
hicle, an authorized Nissan dealer is recommended for
maintenance or repair. Only an authorized Nissan dealer
offers you these advantages:
●Nissan trained and ASE certified technicians
●Immediate access to warranty service history and
Nissan technical information
●Latest diagnostic, special tools and service techniques
●Genuine Nissan Parts that meet Nissan’s demanding
standards
●12 month/12,000 mile parts and labor limited warranty
when Genuine Nissan Parts are installed by your dealer
●Lifetime limited warranty on select replacement parts
●Complimentary Multi-Point Inspections (at participat-
ing dealers)
●Clear, up-front estimates
●Time guaranteed Express Services (at participating
dealers)
●Over 1,000 locations nationwide
●Shuttle service/Courtesy van (at participating dealers)Your Nissan dealer is a full-service maintenance and re-
pair center. We recommend using authorized Nissan Ser-
vice and genuine Nissan Parts that we have designed for
their reliability, safety and suitability for your Nissan ve-
hicle. We are committed to providing you with quick,
efficient, and competitively priced service and parts.
*
* May differ or not apply outside the United States, please inquire of your dealer.
WHY NISSAN SERVICE?*GENUINE SERVICE
4
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SMART SOLUTIONS
TO SUPPORT YOUR BUSINESS VEHICLE NEEDS
Our Commitment to You
At Nissan Commercial Vehicles, we understand that your
vehicle is the life blood of your business. That’s why we’ve
partnered with our commercial certified dealers to make
absolutely sure that we’re there when you need us with
parts and service, vehicle support and vehicle financing
solutions.
Parts and Service Solutions
Keeping your vehicle on the road can be important to a
smooth running and successful business. As part of our
parts and service commitment to you, you’ll find the fol-
lowing at every one of our commercial certified dealers:
●NCV Next Bay Priority Service Guarantee–You
don’t have time to stand in line. That is why your
commercial certified Nissan dealer will prioritize your
vehicle into the next available commercial bay
●Extended Service Hours – Your commercial certi-
fied Nissan dealer stays open longer to meet your
service needs
●Enhanced Commercial Parts Stocking – NCV
dealers stock the right parts to keep your vehicle on the
road
●Commercial Certified Parts and Service Staff –
NCV dealers’ parts and service staff are knowledge-
able, dedicated and intensely focused on reducing
downtime and ensuring everything possible is done to
keep you on the road
Vehicle Support Solutions
With all you have to think about in running your business,
we are committed to contributing to your peace of mind
with:
●Roadside Assistance – Our commercial vehicles
come with the confidence of Roadside Assistance
including services such as towing, tire changes and
dead battery jump starts
●Service and Maintenance Plans – Developed spe-
cifically for Nissan Commercial Vehicles and backed by
Nissan, a wide variety of service plans are available to
you, including high-mileage options
●Warranty – You’re covered with our 3-year/36,000-
mile basic coverage and 5-year/60,000-mile pow-
ertrain warranties
May differ or not apply outside the United States, please inquire at your dealer.
NISSAN COMMERCIAL VEHICLES
5
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If someone told you, you could drive your new Nissan for the
next 8 years or 120,000 miles, almost worry-free of unex-
pected repair costs, would you be interested?
Nissan’s“Security+Plus” family of extended service con-
tracts delivers the peace of mind that does just that.
Security+Plus vehicle protection plans can cover every-
thing from over 780 up to 1,950 vehicle components to
roadside assistance to rental vehicle costs and provide:
Nationwide Coverage (over 1,000 Nissan dealers nation-
wide); utilizing: Genuine Nissan Parts (new or in some
cases remanufactured); installed by: Factory Trained
Technicians (trained by us to work on your vehicle) . And
you’ll be protected against future inflation (rising cost of parts
and labor) .
Security+Plus coverage can be purchased any time
within your vehicle’s original 3-year/36,000-mile basic
limited warranty period. Just contact your selling dealer
and tell them you’d like to take advantage of one of the
best mechanical breakdown plans available for your
Nissan today. Do you currently have someone that maintains your yard?
Cleans your house? Maintains your vehicle? With
Maintenance+Plus
you’ll be hiring Nissan to maintain
your vehicle to factory specification by factory trained
technicians. Like Security+Plus, you’ll benefit from Na-
tionwide Coverage, Genuine Nissan Parts, Factory
Trained Technicians, and you’ll be protected against
future inflation (rising costs of parts and labor) . What
could be easier? Maintenance+Plus offers four service
levels, two service intervals and five time and mileage
periods... so it’s easy to find a plan that’s right for you.
Didn’t purchase Maintenance+Plus at the time of ve-
hicle delivery? Don’t sweat the small stuff, ‘New’
Maintenance+Plus contracts can be purchased any
time within the first 6-months/7,500-miles of original ve-
hicle sale date. If for some reason you missed this initial
window a ‘Used’ Maintenance+Plus contract may be
purchased at any time throughout the life of the vehicle.
Just contact your selling dealer and tell them you’d like to
take advantage of one of the best maintenance plans
available for your Nissan today.
* These products not available outside the United States.
See your participating Nissan dealer for details.
EXTENDED SERVICE PLANS*
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As a condition of your vehicle’s warranty, you are responsible for properly maintaining your vehicle. In
maintaining your vehicle, you should follow either Schedule 1 or Schedule 2 as listed below. Use these
guidelines to determine which maintenance schedule to use.
SCHEDULE 1 (more severe operating
conditions) , every 3,750 miles or 3
months, whichever comes first
Use Schedule 1 if you primarily operate your
vehicle under any of these conditions:
●Repeated short trips of less than 5 miles in
normal temperatures or less than 10 miles in
freezing temperatures
● Stop-and-go traffic in hot weather or low
speed driving for long distances
● Driving in dusty conditions or on rough,
muddy, or salt-spread roads
● Towing a trailer, or using a camper or car-top
carrier
SCHEDULE 2 (less severe operating
conditions) , every 7,500 miles or 6
months, whichever comes first
Schedule 2 features 7,500-mile service inter-
vals; with Schedule 2 fewer maintenance items
are regularly checked or replaced than with
Schedule 1.
Generally, Schedule 2 applies only to highway
driving in temperate conditions. Use Schedule
2 only if you primarily operate your vehicle un-
der conditions other than those listed in
Schedule 1.
PREMIUM MAINTENANCE*
Premium Maintenance is a Nissan recom-
mended optional upgrade that adds services to
Schedule 1 and 2 when maintenance is
performed.
Performing the Premium upgrade services may
optimize the performance, durability, reliability,
and resale value of your vehicle. (Premium
Maintenance items are available at every 30,
000 miles or 24 month interval.)
* Premium Maintenance is a Nissan-recommended option; You need not perform such maintenance in order to maintain the warranties which come with your Nissan.
Premium Maintenance may not be available outside the United States, please inquire of your dealer.
❑For the ultimate in preventative maintenance, ask your Service Advisor for a complimentary Multi-Point Inspection every time you visit your partici- pating Nissan dealer. See page 12 for more information on Multi-Point Inspections.
DETERMINING THE PROPER MAINTENANCE INTERVAL
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The following descriptions are pro-
vided to give you a better understand-
ing of the scheduled maintenance
items that should be regularly
checked or replaced. The mainte-
nance log indicates at which
mileage/time intervals each item re-
quires service.
In addition to scheduled mainte-
nance, your Nissan requires that
some items be checked during nor-
mal day-to-day operation. You can
find these items listed under “General
Maintenance” in Chapter 8 of your
Owner’s Manual.
Items marked with“*”are recom-
mended by Nissan for reliable vehicle
operation. You are not required to
perform maintenance on these items
in order to maintain the warranties
which come with your Nissan. Other
maintenance items and intervals are
required. When applicable, additional informa-
tion can be found in the “Maintenance
and do-it-yourself” section in Chapter
8 of your Owner’s Manual.
NOTE: Nissan does not advocate the
use of non-OEM approved aftermar-
ket flushing systems and strongly ad-
vises against performing these ser-
vices on a Nissan product. Many of
the aftermarket flushing systems use
non-OEM approved chemicals or sol-
vents, the use of which has not been
validated by Nissan.
For recommended fuel, lubricants,
fluids, grease, and refrigerant, refer to
Chapter 9 in your Owner’s Manual.
Emission Control System
Maintenance:
Drive Belts*
Check engine drive belts for wear,
fraying or cracking and for proper ten-
sion. Replace any damaged drive
belts.Engine Air Filter
Replace at specified intervals. When
driving for prolonged periods in dusty
conditions, check/replace the filter
more frequently.
Engine Coolant*
Replace coolant at the specified in-
terval. When adding or replacing
coolant, be sure to use only Genuine
Nissan Long Life Antifreeze/Coolant
(Blue) or equivalent with the proper
mixture. (Refer to the Owner’s Manual
to determine the proper mixture for
your area.) The recommended ser-
vice interval of the factory-fill coolant
is 105,000 miles (168,000 km) or 7
years, whichever comes first. Subse-
quent replacement of Genuine
Nissan Long Life Antifreeze/Coolant
(Blue) should occur every 75,000
miles (120,000 km) or 5 years which-
ever comes first.
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
10
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NOTE: Mixing any other type of cool-
ant or the use of non-distilled water
will reduce the recommended service
interval of the coolant.
Engine Oil and Oil Filter
Replace engine oil and oil filter at the
specified intervals. For recom-
mended oil grade and viscosity refer
to Chapter 9 in your Owner’s Manual.
Engine Valve Clearance*
Inspect only if valve noise increases.
Adjust valve clearance if necessary.
Evaporative Emissions Control
Vapor Lines*
Check vapor lines for leaks or loose-
ness. Tighten connections or replace
parts as necessary.
Fuel Filter
Maintenance-free item (in-tank type
filter) .
Fuel Lines*
Check the fuel hoses, piping and
connections for leaks, looseness, ordeterioration. Tighten connections or
replace parts as necessary.
Spark Plugs
Replace at specified intervals. Install
new plugs of the same type as origi-
nally equipped.
Chassis and Body
Maintenance:
Brake Lines and Cables
Visually inspect for proper installa-
tion. Check for chafing, cracks, dete-
rioration, and signs of leaking. Re-
place any deteriorated or damaged
parts immediately.
Brake Pads, Rotors, Drums, &
Linings
Check for wear, deterioration and
fluid leaks. Replace any deteriorated
or damaged parts immediately.
Exhaust System
Visually inspect the exhaust pipes,
muffler and hangers for leaks, cracks,
deterioration, and damage. Tighten
connections or replace parts as nec-
essary.
In-Cabin Microfilter
Standard equipment on cube, Mu-
rano, Altima, Altima Coupe, Armada
Platinum, Pathfinder, Frontier LE and
Pro-4X Off-Road, Maxima, Titan
Crew Cab LE, Quest, Rogue, Sentra,
Versa Hatchback and Xterra (except
X) .
Optional accessory on some models.
Replace at specified intervals. When
driving for prolonged periods in dusty
conditions, replace the filter more fre-
quently.
Propeller Shaft(s)
Check for damage, looseness, and
grease leakage. (4WD/AWD/RWD) .
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
11
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The following Maintenance Schedule has been compiled by Nissan to
assist you in performing the recommended maintenance services and
keeping appropriate records of services performed. Along with the
related repair invoices, receipts, and other such records, a properly
documented maintenance history could enhance the value of your
vehicle should you ever wish to sell it. The services listed represent the
minimal Nissan recommended requirements for each time/mileage
interval, up to 120,000 miles / 96 months. Beginning on page 52 you
will find a log that should be used to track when and where services
were performed. Ask your Service Advisor to update your log each time
your vehicle is serviced.
MAINTENANCE SCHEDULE
13
MAINTENANCE SCHEDULE