air condition NISSAN VERSA HATCHBACK 2012 1.G Warranty Booklet
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LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or
consequential damages such as loss of the
use of the vehicle, inconvenience or commer-
cial loss.
ANY IMPLIED WARRANTY OF MERCHANTABIL-
ITY AND FITNESS FOR A PARTICULAR PUR-
POSE SHALL BE LIMITED TO THE DURATION
OF THIS WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state.
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in con-
nection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into use, which-
ever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGEThe basic coverage period is 36 months or
36,000 miles, whichever comes first.
This warranty covers any repairs needed to cor-
rect defects in materials or workmanship of all
parts and components of each new Nissan ve-
hicle supplied by Nissan subject to the exclusions
listed under the heading “WHAT IS NOT COV-
ERED” or, if the part is covered by one of the
separate coverages described in the following
sections of this warranty, that specific coverage
applies instead of the basic coverage.
Bedliners will be repaired to commercially ac-
ceptable standards subject to the conditions and
limitations listed in WHAT IS NOT COVERED.
POWERTRAIN COVERAGEThe Powertrain coverage period is 60 months or
60,000 miles, whichever comes first.
This warranty covers any repairs needed to cor-
rect defects in materials or workmanship.
Powertrain coverage applies to components
listed below under the headings, Engine, Trans-
mission and Transaxle, Drivetrain, and Restraint
System, supplied by Nissan subject to the exclu-
sions listed under the heading “WHAT IS NOT
COVERED”. ENGINE
Cylinder heads and block and all internal parts,
rocker covers and oil pan, valve train and front
cover, timing chain and tensioner, oil pump, water
pump and fuel pump, fuel injectors, intake and
exhaust manifolds and supercharger, flywheel,
seals, and gaskets.
TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and
converter housing, automatic transmission control
module, transfer case and all internal parts, seals
and gaskets, clutch cover and housing A/T cooler,
and electronic transmission controls.
DRIVETRAIN
Drive shafts, final drive housing, and all internal
parts, propeller shafts, universal joints, bearings,
seals and gaskets.
RESTRAINT SYSTEM
Air bags and related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rust-
through) due to corrosion in normal use is covered
for 60 months, regardless of mileage, subject to
the exclusions listed under the heading “WHAT IS
NOT COVERED”. No additional rust proofing ap-
plications are required. Perforation is a condition
in which any body sheet metal panel has corroded
from one surface through to another.
(Continued on next page)
6 2012 NEW VEHICLE LIMITED WARRANTY
Page 11 of 61
TOWING COVERAGEIf your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited Warranties, including Emission and Seat-
belt warranties, towing service to the nearest au-
thorized Nissan dealership is covered.
ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel align-
ment, are covered only during the first 12 months
or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGERefrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured
parts. Nissan reserves the right to make changes at any
time, without notice, to production and service parts in
their specifications, colors, and materials, including
those used in connection with warranty repairs. For this
reason, when approved by Nissan and at Nissan’s dis-
cretion, functionally equivalent replacement parts may
be used that do not exactly match the original produc-
tion part.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
dealer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of au-
thorized Nissan dealers are listed in telephone direc-
tories and in WWW.NISSANUSA.COM.
If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”) ,
contact an authorized Nissan dealer in that country.
MAINTENANCE, DATA ACCESS, AND
RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your OWNER’S MANUAL and your
NISSAN SERVICE & MAINTENANCE GUIDE, and
maintaining copies of all maintenance records & re-
ceipts for review by Nissan.
You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and presented as proof of such
maintenance in connection with related warranty re-
pairs. To assist you in maintaining appropriate records,
the maintenance log located in your NISSAN SERVICE
& MAINTENANCE GUIDE can be used along with
supporting repair invoices, receipts and other such
records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Failure to operate the vehicle in accordance with the
OWNER’S MANUAL
Misuse, such as using the vehicle to towFailure of a component not covered by warrantyRacing and competitive drivingTheft, vandalism, fire, or flooding (including engine
water ingestion)
Accident, collision, being towedRepairs performed by anyone other than an autho-
rized Nissan dealer
Glass breakage, unless resulting from defects in
material or workmanship
Normal wear and tear, including dings, dents, chips,
or scratches
Damage caused by any automated or manually op-
erated car wash or by using a pressure washer
Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
OWNER’S MANUAL (including the lack of availability or
use of proper fluid) , or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
(Continued on next page)
2012 NEW VEHICLE LIMITED WARRANTY 7
Page 12 of 61
DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Alteration, tampering, or improper repair.Installation of non-Nissan approved accessories or
components.
Improper installation of any Nissan approved after-
market accessory or component.
A vehicle whose odometer mileage has been al-
tered, or the odometer repaired or replaced and the
actual vehicle mileage cannot be correctly and read-
ily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered VOID if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of claim in lieu of repairs
because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Stone chipping, chemical fallout (acid rain) , tree sap,
salt, hail, windstorm, lightning, flood or other environ-
mental conditions.
The items listed below are not covered under corro-
sion coverage (perforation from corrosion) .
Exhaust system components.Corrosion of outer trim parts, such as moldings.
However, corrosion of outer trim parts is war-
ranted for 12 months or 12,500 miles, whichever
comes first.
Corrosion other than perforation, such as cos-
metic or surface corrosion due to defects in ma-
terials or workmanship. This is covered under the
Basic Coverage of the New Vehicle Limited War-
ranty.
Special bodies or equipment not manufactured or
supplied by Nissan.
DAMAGE, FAILURES OR CORROSION DUE TO
LACK OF OR IMPROPER MAINTENANCE OR RE-
PAIRS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Lack of performance of proper maintenance ser-
vices as outlined in your NISSAN SERVICE & MAIN-
TENANCE GUIDE.
Use of improper or dirty fuel, fluids or lubricants.Use of parts not equivalent in quality or design to
parts supplied by Nissan. MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance ser-
vices as specified in your NISSAN SERVICE & MAIN-
TENANCE GUIDE such as engine tune-up; cleaning
and polishing; wheel alignment; headlight aiming; re-
placement of filters, replacement of windshield wiper
inserts, lubricants, coolant; worn brake shoes, pads,
drums and rotors and worn clutch discs.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND
EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission
control system are not covered by this warranty, but are
covered by separate warranties.
NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commer-
cially acceptable standards which may include minor
appearance differences from the original bedliner.
(See following pages for separate warranties which may
apply to your Nissan, such as those covering vehicle
emissions, seat belts, and tires.)
8
2012 NEW VEHICLE LIMITED WARRANTY
Page 16 of 61
The following statement is required to be pro-
vided by regulations of the California Air Re-
sources Board.
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
The California Air Resources Board is pleased to ex-
plain the emission control system warranty on your
2012 vehicle
3. In California, new motor vehicles must
be designed, built and equipped to meet the State’s
stringent anti-smog standards. Nissan
4must warrant
the emission control system on your vehicle for the
periods of time listed below provided there has been no
abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic
converter and engine computer. Also included may be
hoses, belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, Nissan will repair
your vehicle at no cost to you including diagnosis, parts
and labor.
MANUFACTURER’S WARRANTY
COVERAGE5
For 3 years or 50,000 miles (whichever occurs first):
1) If your vehicle fails a Smog Check
inspection, all necessary repairs and ad-
justments will be made by Nissan to ensure
that your vehicle passes the inspection.
This is your emission control system PER-
FORMANCE WARRANTY.
2) If any emission-related part on your vehicle is defective, the part will be repaired or re-
placed by Nissan. This is your short-term
emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles (8 years/100,000 miles for
Altima SULEV only) (whichever occurs first):
If an emission-related part listed in this
warranty booklet specially noted with cov-
erage for 7 years or 70,000 miles (Altima
SULEV ONLY is 8 years/100,000 miles) is
defective, the part will be repaired or re-
placed by Nissan. This is your long-term
emission control system DEFECTS
WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
As the vehicle owner, you are responsible for the per-
formance of the required maintenance listed in your
OWNER’S MANUAL. Nissan recommends that you
retain all receipts covering maintenance on your vehicle,
but Nissan cannot deny warranty solely for the lack of
receipts or for your failure to ensure the performance of
all scheduled maintenance.
You are responsible for presenting your vehicle to a
Nissan dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the vehicle owner, you should also be aware that
Nissan may deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Nissan’s Con-
sumer Affairs Department at 1-800-NISSAN-1 (1-800-
647-7261) or the California Air Resources Board at
9528 Telstar Avenue, El Monte CA 91731.
(Continued on next page)
1 These warranties apply to all California and 50-state emission equipped 2012 model year Nissan vehicles sold for registration as new vehicles in California, Arizona, Connecticut, Maine,
Maryland, Massachusetts, New Jersey, New Mexico, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only.
2 These warranties additionally apply to all Model Year 2012 Zero Emission Vehicles (ZEVs) and Partial Zero Emission Vehicles (PZEVs) sold in the state of New York.
3 Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle.
4 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States.
5 The performance and defect warranty coverage for the California Emission Sentra-SULEV-PZEV is 15 years / 150,000 miles, whichever occurs first.
12CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2
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California Vehicle Inspection Program
Under this program, if your vehicle fails a “smog check”
test, you may choose to have diagnosis of the failure and
repairs made at a Nissan dealer or at another service
facility. If the inspection failure is the result of a condition
covered by these warranties, you must take your vehicle
to an authorized Nissan dealer for warranty repairs. This
includes parts, labor and diagnosis. You must pay for
diagnostic costs if performed at another service facility
except in the case of emergency repairs as outlined
below.
You must pay for all diagnostic and repair costs of an
inspection failure as required by law if the failure was
caused by conditions not covered by these warranties.
If the failure is the result of a combination of conditions,
you must pay for only the diagnostic and repair costs
related to items not covered by these warranties.
After the 3 year/50,000 mile performance warranty has
passed, a “smog check” test failure due to a defect in a
part which is warranted for 7 years/70,000 miles (ex-
cept for Altima SULEV ONLY which is 8 years/100,000
miles) is covered
5.Emergency Repairs
In case of an emergency, when an authorized Nissan
dealer is not reasonably available, warranty repairs may
be performed at any service facility or by the owner
using any replacement parts. Nissan will reimburse you
for such repairs, including diagnosis, up to the amount
of Nissan’s suggested retail price for parts and labor
charges based on Nissan’s recommended time allow-
ance for the warranty repair and the geographically
appropriate hourly labor rate. A part not being available
or a repair not being complete within 30 days also
constitutes an emergency. You must take the replaced
part and paid receipts to an authorized Nissan dealer for
repayment in such emergency situations.
Maintenance Records
Receipts covering the performance of regular mainte-
nance are not required but should be kept in the event
questions arise concerning maintenance. The receipts
should be transferred to subsequent owners.
If you have Questions
You may obtain further information concerning these
warranties by following the procedure outlined in the
“CUSTOMER CARE” section of this booklet. You may
also contact or report any violations to the Office of
Transportation and Air Quality, Vehicle Compliance Pro-
grams Group, U.S. Environmental Protection Agency,
Ariel Rios Building (6405J) , 1200 Pennsylvania Av-
enue, N.W, Washington, D.C. 20460 or the Chief,
Mobile Source Division, Air Resources Board, 9528
Telstar Ave., El Monte, CA. 91731.
Other Obligations
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
Warranty for 2012 vehicles certified for sale in
California may be subject to future governmental
administrative or judicial action. As a result, this
warranty may be changed because Nissan re-
serves the right to, and, will make those changes
required by future law, regulation, or judicial or
administrative action in order to be consistent
with such governmental actions.
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 217
Page 23 of 61
WHO IS COVERED
The owner of a BFGoodrich Passenger or Light Truck
tire which bears the BFGoodrich name and complete
DOT identification number.
WHAT IS COVERED AND FOR HOW LONG
BFGoodrich Passenger and Light Truck tires, used in
normal service on the vehicle on which they were origi-
nally fitted and in accordance with the maintenance
recommendations and safety warnings contained in the
owner’s manual and in the Important Tire Safety Infor-
mation Section of this booklet, are covered by this
limited warranty against defects in workmanship and
material for the life of the original usable tread, or 6 years
from the date of purchase, whichever comes first. At
that time, all warranties, express or implied, are termi-
nated. The usable tread is the original tread down to the
level of the tread wear indicators - 2/32nds of an inch
(1.6mm) of tread remaining. Date of purchase is docu-
mented by new vehicle registration or tire sales invoice.
If no proof of purchase is available, the date of manu-
facture, as molded on the sidewall, will be used. Re-
placement will be made in accordance with the terms
and conditions described underWhat BFGoodrich
Will Do.
WHAT IS NOT COVERED
Tires which become unserviceable due to:Road hazard injury (e.g., a cut, snag, bruise, impact
damage, or puncture, whether repairable or not);
Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
Misapplication, underinflation, overinflation, im-
proper maintenance, racing or other abuse;
Uneven or rapid wear which is caused by mechani-
cal irregularity in the vehicle such as wheel misalign-
ment (a measured tread difference of 2/32nds of an
inch (1.6mm) or more across the tread on the same
tire) resulting in uneven or rapid wear;
Accident, fire, chemical corrosion, tire alteration, or
vandalism;
Ozone or weather cracking;Flat spotting caused by improper storage or brake-
lock;
The adding of liquid, solid or gaseous materials other
than air, nitrogen, or carbon dioxide (e.g. waterbase
sealers or balancing substances) .
WHAT BFGOODRICH WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this limited warranty will be replaced with a
comparable new BFGoodrich tire, free of charge, when
2/32nds of an inch (1.6mm) or less of the original tread
is worn, (or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of purchase.
Mounting and balancing of tires is included. The cost of
any other service charges and applicable taxes are
payable by the user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new BFGoodrich passenger or light truck replacement
tire on a pro rata basis. The dealer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current
BFGoodrich Brand Base Price List, whichever is lower.
This List is based on a predetermined price intended to
fairly represent the actual selling price of the tire. The
cost of mounting, balancing and any other service
charges and applicable taxes are payable by the user.
(Continued on next page)
BFGOODRICH TIRE LIMITED WARRANTY 19
Page 29 of 61
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this limited warranty ends when the tread-
wear indicators become visible (worn to 2/32”) , or six
(6) years from the date of new tire purchase, whichever
occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS
WARRANTY?
This limited warranty does not cover the following:Tires submitted for ride disturbance complaints that
are worn beyond the first two thirty-seconds of an
inch (2/32”) tread depth or 6 months from date of
new vehicle purchase, whichever occurs first, or
tires submitted for ride disturbance due to damaged
wheels or any vehicle condition.
Goodyear & Dunlop do not warrant or give credit in
any adjustment transaction for any kind of material
added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing
Goodyear or Dunlop tires, nor will it adjust any tire
that has failed as a result of adding such material.
Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high speed spin-up, misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
Road hazards (includes, but not limited to, punc-
tures, cuts, snags, impact breaks, etc.) .
Any tire that, after leaving a factory producing Good-
year or Dunlop tires, has been intentionally altered to
change its appearance (e.g., white inlay on a black
tire or regrooved) .
Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four years prior to presen-
tation for adjustment.
Tires removed from service due to improper repairs.Temporary spare tires used on vehicles used in
racing and on passenger cars in special applications
such as police pursuit service.
Goodyear Unisteel Commercial Radial Light Truck
Tires.
Loss of time, inconvenience, loss of vehicle use,
incidental or consequential damages.
Tires supplied as Original Equipment are not eligible
for any tread life warranty consideration.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Dealer has authority to make any
representation, promise, or agreement on behalf of
Goodyear or Dunlop except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. Under
no circumstances is this warranty a representation that
a tire failure cannot occur.
This warranty gives you specific legal rights and you
may also have other rights that vary from state to state or
province to province. DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL
OTHER WARRANTIES AND REPRESENTATIONS,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMI-
TATION ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, AND
NO OTHER WARRANTY OR REPRESENTATION OF
ANY KIND IS MADE BY GOODYEAR OR SHALL BE
IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UN-
DER NO CIRCUMSTANCE SHALL GOODYEAR BE
LIABLE TO THE BUYER FOR ANY INDIRECT, SPE-
CIAL, INCIDENTAL, CONSEQUENTIAL, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF GOOD-
WILL OR REPUTATION, PUNITIVE OR OTHER DAM-
AGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION) , EXPENSE OR LOSS OF ANY
KIND. SOME STATES DO NOT ALLOW THE EXCLU-
SION OR LIMITATION OF INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.HOW DO YOU OBTAIN AN
ADJUSTMENT?
A. You must present the tire to be adjusted to an
authorized Goodyear or Dunlop service facility. Tires
replaced on an adjustment basis become the prop-
erty of The Goodyear Tire & Rubber Company,
Goodyear Dunlop Tires North America, Ltd. or
Goodyear Canada Inc.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 25
Page 31 of 61
Always maintain inflation pressure at the level
recommended by the vehicle manufacturer as
shown on the vehicle placard, vehicle certifica-
tion label or in the vehicle owner’s manual:
Underinflation is the leading cause of tire failure and may
result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows exces-
sive sidewall flexing and increases rolling resistance,
resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maximize
tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation also
increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE OR
TIRES
Check your vehicle owner’s manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling, increased
fuel consumption and may cause tire failure. Overload-
ing your tires can result in severe cracking, component
separation orblowout.
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for
proper tire load distribution and function.
The maximum load capacity stamped on the sidewalls of
P-Metric tires is reduced by 10% when used on a light
truck, utility vehicle or trailer. Never fit P-Metric tires to
light trucks that specify LT-type replacement tires.
DON’T SPIN YOUR TIRES
EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces gen-
erated by a free-spinning tire/wheel assembly may
cause sudden tire explosion resulting in vehicle damage
and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated on your
speedometer. Use a gentle backward and forward rock-
ing motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds. For example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance ma-
chine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is important
for safety. If you have any questions, have your tire
Dealer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR NOTE:
Goodyear and Dunlop do not warrant any inspection or
repair process. The repair is entirely the responsibility of
the repairer and should be made in accordance with
established Rubber Manufacturers Association (RMA)
procedures.
THE CONVENIENCE (TEMPORARY)
SPARE
The Convenience (Temporary) Spare is designed, built,
and tested to the high engineering standards set by North
America’s leading car manufacturers and to Goodyear
and Dunlop’s own high standards of quality control. It is
designed to take up a minimum of storage space and, at
the same time, fulfill the function of a spare tire when
needed. The spare is kept in its storage space, fully
inflated at 60 psi. To be sure it is always ready for use, the
air pressure should be checked on a regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles (4,800
kilometers) , depending on road conditions and your
driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s easier to handle. It also helps reduce
the total car weight which contributes to fuel economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 27
Page 33 of 61
FOR ADDITIONAL INFORMATION, SEE THE
“CONSUMER TIRE GUIDE” PUBLISHED BY THE
TIRE INDUSTRY SAFETY COUNCIL, P.O. BOX
1801, WASHINGTON, DC 20013-1801, OR WRITE
THE GOODYEAR CONSUMER RELATIONS,
DEPT. 728, 1144 E. MARKET ST., AKRON, OH
44316. IN CANADA YOU CAN WRITE TO GOOD-
YEAR CUSTOMER ASSISTANCE CENTRE, 450
KIPLING AVENUE, TORONTO, ONT. M8Z 5E1.
YOU MAY ALSO CALL GOODYEAR AT 1-800-321-
2136 IN THE UNITED STATES OR AT 1-800-387-
3288 IN CANADA.
You must go to an authorized Goodyear or Dunlop
outlet for replacement tires and all warranty service.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service
conditions vary widely. The serviceability of a tire over
time is a function of the storage and service conditions
(inflation pressure, load, speed, road hazard injury, etc.)
to which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.FOR SERVICE ASSISTANCE OR INFORMATION,
FIRST CONTACT THE NEAREST GOODYEAR OR
DUNLOP RETAILER.
1) For assistance in locating the nearest
Goodyear or Dunlop Retailer, look in the
Yellow Pages under Tire Dealers – New.
2) If additional assistance is required: In U.S.A., call the Customer Assistance
Center
at 1-800-321-2136 or write to:
Customer Assistance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
In Canada, call the Customer Assistance
Centre
at 1-800-387-3288 or write to:
Customer Assistance Centre
450 Kipling Avenue
Toronto, Ont. M8Z 5E1
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 29
Page 35 of 61
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multi-
plying the percentage of the usable tread worn by the
Dealers Selling Price (excluding all applicable taxes) at
the time of the adjustment or the Continental/General
brand current published Adjustment Base Price, which-
ever is lower. The usable tread is the original tread down
to the tread wear indicators (2/32nds of an inch of tread
remaining) . The Adjustment Base Price is intended to
fairly represent a Dealer’s Selling Price for the same or
comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: Load, speed, and infla-
tion practices causing excessive operational tem-
peratures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage. Tire failure resulting from intentional alterations: such
as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
b. Continental/General Exclusions - Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
dealer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tread wearout coverage up
to a predetermined mileage under this Policy. Tire(s)
used in racing related activities or competitive
events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE MADE OR IN-
TENDED BY COMPANY. COMPANY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PAR- TICULAR PURPOSE. ANY IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURA-
TION TO THE DURATION OF THIS WRITTEN WAR-
RANTY. SOME STATES DO NOT ALLOW LIMITA-
TIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT AP-
PLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL
AND INCIDENTAL DAMAGES. THE REMEDIES SET
FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LE-
GAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH MAY VARY FROM STATE TO STATE.
(Continued on next page)
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
31