NISSAN VERSA NOTE 2018 Owner´s Manual

TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes Free from switch
on the steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Models without navigation system:
Check the settings for Siri Eyes Free activation on the vehicle audio system. If the setting is “Long Press”, you must
push and hold the
/TALK switch on the steering wheel for more than 1.5 seconds to start Siri Eyes Free.
If the setting is “Short Press”, a short push and release of the switch should start Siri Eyes Free.
Audio Source does not change automati-
cally to iPod® or Bluetooth® Audio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook
or other 3rd party music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may
degrade performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select
switch on the steering wheel.
Play, pause, next track, previous track or
play timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook
or other 3rd party music apps may vary and is controlled by the device.
Cannot hear any music/audio being
played back from a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod®
mode.
Cannot hear map turn-by-turn direction
guidance from a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod®
mode.
Cannot receive text message notifications
on the vehicle audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device
name, like “My Car”. Press the info button. Turn on “Show Notifications”.
Cannot reply to text message notifications
by Siri Eyes Free Af ter receiving an incoming text message, follow on-screen guidance. Push or push and hold
the
/TALK switch on the steering wheel for Siri Eyes Free. Af ter Siri Eyes Free starts, say “Text Message”.
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When installing a CB, ham radio or car
phone in your vehicle, be sure to observe
the following precautions; otherwise, the
new equipment may adversely affect the
engine control system and other electronic
parts.
WARNING
∙ A cellular phone should not be usedfor any purpose while driving so full
attention may be given to vehicle op-
eration. Some jurisdictions prohibit
the use of cellular phones while
driving.
∙ If you must make a call while your ve- hicle is in motion, the hands free cellu-
lar phone operational mode is highly
recommended. Exercise extreme cau-
tion at all times so full attention may
be given to vehicle operation.
∙ If you are unable to devote full atten- tion to vehicle operation while talking
on the phone, pull off the road to a
safe location and stop your vehicle.
CAUTION
∙ Keep the antenna as far away as pos-sible from the electronic control
modules.
∙ Keep the antenna wire more than 8 in (20 cm) away from the electronic con-
trol system harnesses. Do not route
the antenna wire next to any harness.
∙ Adjust the antenna standing-wave ratio as recommended by the
manufacturer.
∙ Connect the ground wire from the CB radio chassis to the body.
∙ For additional information, it is rec- ommended that you visit a NISSAN
dealer for servicing.
WARNING
∙ Use a phone af ter stopping your ve-hicle in a safe location. If you have to
use a phone while driving, exercise ex-
treme caution at all times so full at-
tention may be given to vehicle
operation.
∙ If you are unable to devote full atten- tion to vehicle operation while talking
on the phone, pull off the road to a
safe location and stop your vehicle.
CAUTION
To avoid discharging the vehicle bat-
tery, use a phone af ter starting the
engine.
CAR PHONE OR CB RADIO BLUETOOTH® HANDS-FREE PHONE
SYSTEM WITHOUT NAVIGATION
SYSTEM (Type A) (if so equipped)
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Your NISSAN is equipped with the
Bluetooth® Hands-Free Phone System. If
you have a compatible Bluetooth® enabled
cellular phone, you can set up the wireless
connection between your cellular phone
and the in-vehicle phone module. With
Bluetooth® wireless technology, you canmake or receive a hands-free telephone
call with your cellular phone in the vehicle.
Once your cellular phone is connected to the
in-vehicle phone module, no other phone
connecting procedure is required. Your
phone is automatically connected with the in-vehicle phone module when the ignition
switch is placed in the ON position with the
previously connected cellular phone turned
on and carried in the vehicle.
NOTE:
Some devices require the user to accept
connections to other Bluetooth® de-
vices. If your phone does not connect au-
tomatically to the system, consult the
phone’s Owner’s Manual for details on
device operation.
You can connect up to five different
Bluetooth® cellular phones to the in-
vehicle phone module. However, you can
talk on only one cellular phone at a time.
Before using the Bluetooth® Hands-Free
Phone System, refer to the following notes.
∙ Set up the wireless connection be- tween a compatible cellular phone and
the in-vehicle phone module before us-
ing the hands-free phone system.
∙ Some Bluetooth® enabled cellular phones may not be recognized or work
properly. Please visit
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for a recom-
mended phone list and connecting in-
structions.
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∙ You will not be able to use a hands-freephone under the following conditions:
– Your vehicle is outside of the cellular service area.
– Your vehicle is in an area where it is difficult to receive a cellular signal;
such as in a tunnel, in an under-
ground parking garage, near a tall
building or in a mountainous area.
– Your cellular phone is locked to pre- vent it from being dialed.
∙ When the radio wave condition is not ideal or ambient sound is too loud, it
may be difficult to hear the other per-
son’s voice during a call.
∙ Do not place the cellular phone in an area surrounded by metal or far away
from the in-vehicle phone module to
prevent tone quality degradation and
wireless connection disruption.
∙ While a cellular phone is connected through the Bluetooth® wireless con-
nection, the battery power of the cellu-
lar phone may discharge quicker than
usual. The Bluetooth® Hands-Free
Phone System cannot charge cellular
phones. ∙ For additional information, refer to
“Troubleshooting guide” in this section.
You can also visit
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for trouble-
shooting help.
∙ Some cellular phones or other devices may cause interference or a buzzing
noise to come from the audio system
speakers. Storing the device in a differ-
ent location may reduce or eliminate
the noise.
∙ For additional information, refer to the cellular phone Owner’s Manual regard-
ing the telephone charges, cellular
phone antenna and body, etc.
REGULATORY INFORMATION
FCC Regulatory information
– CAUTION: To maintain compliance with FCC’s RF exposure guidelines, use only
the supplied antenna. Unauthorized an-
tenna, modification, or attachments
could damage the transmitter and may
violate FCC regulations.
– Operation is subject to the following two conditions: 1. This device may not cause interference
and
2. this device must accept any interfer- ence, including interference that may
cause undesired operation of the de-
vice.
IC Regulatory information
– Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must ac-
cept any interference, including interfer-
ence that may cause undesired opera-
tion of the device.
– This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regu-
lations.BLUETOOTH® is a
trademark owned
by Bluetooth SIG,
Inc. and licensed
to Visteon.
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USING THE SYSTEM
The NISSAN Voice Recognition system al-
lows hands-free operation of the
Bluetooth® Hands-Free Phone System.
If the vehicle is in motion, some commands
may not be available so full attention may
be given to vehicle operation.
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initial-
ized, which takes a few seconds. If the
button is pressed before the initialization
completes, the system will announce
“Hands-free phone system not ready” and
will not react to voice commands.
Operating tips
To get the best performance out of the
NISSAN Voice Recognition system, observe
the following:∙ Keep the interior of the vehicle as quiet as possible. Close the windows to elimi-
nate surrounding noises (traffic noises,
vibration sounds, etc.), which may pre-
vent the system from recognizing voice
commands correctly. ∙ Wait until the tone sounds before
speaking a command. Otherwise, the
command will not be received properly.
∙ Start speaking a command within 5 seconds af ter the tone sounds.
∙ Speak in a natural voice without paus- ing between words.
Giving voice commands
To operate NISSAN Voice Recognition,
press and release the
button located
on the steering wheel. Af ter the tone
sounds, speak a command.
The command given is picked up by the
microphone, and voice feedback is given
when the command is accepted.
∙ If you need to hear the available com- mands for the current menu again, say
“Help” and the system will repeat them.
∙ If a command is not recognized, the system announces, “Command not
recognized. Please try again.” Make sure
the command is said exactly as
prompted by the system and repeat
the command in a clear voice. ∙ If you want to go back to the previous
command, you can say “Go back” or
“Correction” any time the system is
waiting for a response.
∙ You can cancel a command when the system is waiting for a response by say-
ing, “Cancel” or “Quit.” The system an-
nounces “Cancel” and ends the Voice
Recognition session. You can also press
and hold the
button on the steer-
ing wheel for 5 seconds at any time to
end the Voice Recognition session.
Whenever the Voice Recognition ses-
sion is canceled, a double beep is
played to indicate you have exited the
system.
∙ If you want to adjust the volume of the voice feedback, push the volume con-
trol switches (+ or -) on the steering
wheel while being provided with feed-
back. You can also use the radio volume
control knob.
∙ In most cases you can interrupt the voice feedback to speak the next com-
mand by pressing the
button on
the steering wheel.
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∙ To use the system faster, you mayspeak the second level commands with
the main menu command on the main
menu. For example, press the
but-
ton and af ter the tone say, “Call Redial.”
How to say numbers
NISSAN Voice Recognition requires a cer-
tain way to speak numbers in voice com-
mands. Refer to the following rules and ex-
amples. ∙ Either “zero” or “oh” can be used for “0”. Example: 1-800-662-6200
– “One eight oh oh six six two six twooh oh”, or
– “One eight zero zero six six two six two oh oh”
∙ Words can be used for the first 4 digits places only.
Example: 1-800-662-6200
– “One eight hundred six six two six two oh oh”,
– NOT “One eight hundred six six two sixty two hundred,” and
– NOT “One eight oh oh six six two sixty two hundred” ∙ Numbers can be spoken in small
groups. The system will prompt you to
continue entering digits, if desired.
Example: 1-800-662-6200
– “One eight zero zero”
The system repeats the numbers and
prompts you to enter more.
– “Six six two”
The system repeats the numbers and
prompts you to enter more.
– “Six two zero zero”
∙ Say “pound” for “#”. Say “star” for “*” (avail- able when using the “Special Number”
command and the “Send” command
during a call).
For additional information, refer to “List
of voice commands” and “Special
number” in this section.
Example: 1-555-1212 *123
– “One five five five one two one two star one two three”
∙ Say “plus” for “+” (available only when us- ing the “Special Number” command). ∙ Say “pause” for a 2-second pause (avail-
able only when storing a phonebook
number).
NOTE:
For best results, say phone numbers as
single digits.
The voice command “Help” is available at
any time. Please use the “Help” command
to get information on how to use the sys-
tem.
Voice Prompt Interrupt
In most cases you can interrupt the voice
feedback to speak the next command by
pressing the
button on the steering
wheel. Af ter interrupting the system, wait
for a beep before speaking your command.
One Shot Call
To use the system faster, you may speak
the second level commands with the main
menu command on the main menu. For
example, press the
button and af ter
the tone say, “Call Redial”.
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CONTROL BUTTONS
The control buttons for the Bluetooth®
Hands-Free Phone System are located on
the steering wheel.
PHONE/SEND
Press the
button to initi-
ate a Voice Recognition ses-
sion or answer an incoming
call. You can also use the
button to interrupt the sys-
tem feedback and give a
command at once. For addi-
tional information, refer to
“List of voice commands” and
“During a call” in this section.
PHONE/END
While the Voice Recognition
system is active, press and
hold the
button for
5 seconds to quit the Voice
Recognition system at any
time.
Tuning switch
While using the Voice Recog-
nition system, tilt the tuning
switch up or down to manu-
ally control the phone system.
GETTING STARTED
The following procedures will help you get
started using the Bluetooth® Hands-Free
Phone System with NISSAN Voice Recogni-
tion. For additional information, refer to “List
of voice commands” in this section.
Choosing a language
You can interact with the Bluetooth®
Hands-Free Phone System using English,
Spanish or French.
To change the language, perform the fol-
lowing.
1. Press and hold the
button for
more than 5 seconds.
2. The system announces: “Press the PHONE/SEND
button for the
hands-free phone system to enter the
voice adaptation mode or press the
PHONE/END
button to select a
different language.”
3. Press the
button.
For information on voice adaptation,
refer to “Voice Adaptation (VA) mode” in
this section.
4. The system announces the current language and gives you the option to
change the language to Spanish (in
Spanish) or French (in French). To select
the current language, press
the
button. To select a different
language, tilt the
tuning switch up
or down.
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NOTE:
You must press the
button within
5 seconds to change the language.
5. If you decide not to change the lan- guage, do not press either button. Af ter
5 seconds, the NISSAN Voice Recogni-
tion session will end, and the language
will not be changed.
Connecting procedure
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If
the vehicle starts moving during the pro-
cedure, the procedure will be canceled.
Main Menu
“Connect phone”
A
“Add phone”B
Initiate from handsetC
Name phoneD
1. Press thebutton on the steering
wheel. The system announces the
available commands. 2. Say: “Connect phone”
A. The system
acknowledges the command and an-
nounces the next set of available com-
mands.
3. Say: “Add phone”
B. The system ac-
knowledges the command and asks
you to initiate connecting from the
phone handset
C.
The connecting procedure of the cellu-
lar phone varies according to each cel-
lular phone model. For additional infor-
mation, refer to the cellular phone
Owner’s Manual. You can also visit
www.nissanusa.com/bluetooth for in-
structions on connecting NISSAN rec-
ommended cellular phones.
When prompted for a Pin code, enter
“1234” from the handset. The Pin code
“1234” has been assigned by NISSAN
and cannot be changed.
4. The system asks you to say a name for the phone
D.
If the name is too long or too short, the
system tells you, then prompts you for
a name again. Also, if more than one phone is con-
nected and the name sounds too
much like a name already used, the
system tells you, then prompts you for
a name again.
Making a call by entering a phone
number
Main Menu
“Call”
A
“Phone Number”B
Speak the digitsC
“Dial”D
1. Press thebutton on the steering
wheel. A tone will sound.
2. Say: “Call”
A. The system acknowl-
edges the command and announces
the next set of available commands.
3. Say “Phone Number”
B. The system
acknowledges the command and an-
nounces the next set of available com-
mands.
Say: “Special Number” to dial more
than 10 digits or any special charac-
ters.
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4. Say the number you wish to call start-ing with the area code in single digit
format
C. If the system has trouble
recognizing the correct phone number,
try entering the number in the follow-
ing groups: 3-digit area code, 3-digit
prefix and the last 4-digits. For ex-
ample, 555-121-3354 can be said as “five
five five” as the 1st group, then “one two
one” as the 2nd group, and “three three
five four” as the 3rd group. For dialing
more than 10 digits or any special char-
acters, say “Special Number”. For addi-
tional information refer to “How to say
numbers” in this section.
5. When you have finished speaking the phone number, the system repeats it
back and announces the available
commands.
6. Say: “Dial”
D. The system acknowl-
edges the command and makes the
call.
For additional command options, refer to
“List of voice commands” in this section.
Receiving a call
When you hear the ring tone, press
the
button on the steering wheel. Once the call has ended, press the
button on the steering wheel.
NOTE:
If you do not wish to take the call when
you hear the ring tone, press the
button on the steering wheel.
For additional command options, refer to
“List of voice commands” in this section.
LIST OF VOICE COMMANDS
Main Menu
“Call”
“Phonebook”
“Recent Calls”
“Connect Phone”
When you press and release thebut-
ton on the steering wheel, you can choose
from the commands on the Main Menu. The
following pages describe these commands
and the commands in each sub-menu.
Remember to wait for the tone before
speaking.
Af ter the main menu, you can say “Help” to
hear the list of commands currently avail-
able any time the system is waiting for a
response. If you want to end an action without com-
pleting it, you can say “Cancel” or “Quit” at
any time the system is waiting for a re-
sponse. The system will end the Voice Rec-
ognition session. Whenever the Voice Rec-
ognition session is canceled, a double beep
is played to indicate you have exited the
system.
If you want to go back to the previous com-
mand, you can say “Go back” or “Correction”
any time the system is waiting for a re-
sponse.
“Call”
Main Menu
“Call” (Speak name)
A
“Phone Number”(Speak Digits)
B
“Special Number”C
“Redial”D
“Call Back”E
(Speak name)A
If you have stored entries in the phone-
book, you can dial a number associated
with a name.
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For additional information, refer to “Phone-
book (phones without automatic phone-
book download function)” in this section.
When prompted by the system, say the
name of the phone book entry you wish to
call. The system acknowledges the name.
If there are multiple numbers associated
with the name, the system asks you to
choose the correct number.
Once you have confirmed the name and
location, the system begins the call.
(Speak Digits)
B
When prompted by the system, say the
number you wish to call. For additional in-
formation, refer to “How to say numbers”
and “Making a call by entering a phone
number” in this section.
“Special Number”
C
For dialing more than 10 digits or any spe-
cial characters, say “Special Number”. When
the system acknowledges the command,
the system will prompt you to speak the
number.
“Redial”
D
Use the Redial command to call the last
number that was dialed.The system acknowledges the command,
repeats the number and begins dialing.
If a redial number does not exist, the sys-
tem announces, “There is no number to
redial” and ends the Voice Recognition ses-
sion.
“Call Back”
E
Use the Call Back command to dial the
number of the last incoming call within the
vehicle.
The system acknowledges the command,
repeats the number and begins dialing.
If a call back number does not exist, the
system announces, “There is no number to
call back” and ends the Voice Recognition
session.
During a call
During a call there are several command
options available. Press the
button
on the steering wheel to mute the receiv-
ing voice and enter commands.
∙ “Help” — The system announces the available commands.
∙ “Go back/Correction” — The system an- nounces “Go back,” ends the Voice Rec-
ognition session and returns to the call. ∙ “Cancel/Quit” — The system announces
“Cancel,” ends the Voice Recognition
session and returns to the call.
∙ “Send/Enter/Call/Dial” — Use the Send command to enter numbers, “*” or “#”
during a call. For example, if you were
directed to dial an extension by an au-
tomated system:
Say: “Send one two three four.”
The system acknowledges the com-
mand and sends the tones associated
with the numbers. The system then
ends the Voice Recognition session
and returns to the call. Say “star” for “*”,
Say “pound” for “#”.
∙ “Transfer call” — Use the Transfer Call command to transfer the call from the
Bluetooth® Hands-Free Phone System
to the cellular phone when privacy is
desired.
The system announces, “Transfer call.
Call transferred to privacy mode.” The
system then ends the Voice Recogni-
tion session.
To reconnect the call from the cellular
phone to the Bluetooth® Hands-Free
Phone System, press the
button.
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