phone PONTIAC G3 2010 User Guide

Fuels in Foreign Countries
If you plan on driving in another country outside the
United States or Canada, the proper fuel might be hard
to find. Never use leaded gasoline or any other fuel not
recommended in the previous text on fuel. Costly
repairs caused by use of improper fuel would not be
covered by the vehicle warranty.
To check the fuel availability, ask an auto club,
or contact a major oil company that does business in
the country where you will be driving.
Filling the Tank
{WARNING:
Fuel vapor burns violently and a fuel fire can
cause bad injuries. To help avoid injuries to you
and others, read and follow all the instructions on
the fuel pump island. Turn off the engine when
refueling. Do not smoke near fuel or when
refueling the vehicle. Do not use cellular phones.(Continued)
WARNING: (Continued)
Keep sparks, flames, and smoking materials away
from fuel. Do not leave the fuel pump unattended
when refueling the vehicle. This is against the law
in some places. Do not re-enter the vehicle while
pumping fuel. Keep children away from the fuel
pump; never let children pump fuel.
To open the fuel filler
door, pull up on the
release lever with this
symbol on it. It is located
on the floor on the
outboard side of the
driver seat.
6-8

When replacing the fuel cap, turn it clockwise until it
clicks. Make sure the cap is fully installed. The
diagnostic system can determine if the fuel cap has
been left off or improperly installed. This would allow
fuel to evaporate into the atmosphere. SeeMalfunction
Indicator Lamp on page 4‑29.
{WARNING:
If a fire starts while you are refueling, do not
remove the nozzle. Shut off the flow of fuel by
shutting off the pump or by notifying the station
attendant. Leave the area immediately.
Notice: If a new fuel cap is needed, be sure to get
the right type. Your dealer/retailer can get one for
you. The wrong type might not fit properly. This can
cause the malfunction indicator lamp to light and
can damage the fuel tank and emissions system.
See Malfunction Indicator Lamp on page 4‑29.
Filling a Portable Fuel Container
{WARNING:
Never fill a portable fuel container while it is in the
vehicle. Static electricity discharge from the
container can ignite the fuel vapor. You can be
badly burned and the vehicle damaged if this
occurs. To help avoid injury to you and others:
.Dispense fuel only into approved containers.
.Do not fill a container while it is inside a
vehicle, in a vehicle's trunk, pickup bed, or on
any surface other than the ground.
.Bring the fill nozzle in contact with the inside
of the fill opening before operating the nozzle.
Contact should be maintained until the filling is
complete.
.Do not smoke while pumping fuel.
.Do not use a cellular phone while
pumping fuel.
6-10

Section 8 Customer Assistance Information
Customer Assistance and Information. . . . . . . . . . .8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-5
GM Mobility Reimbursement Program . . . . . . . . . . . 8-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-6
Scheduling Service Appointments . . . . . . . . . . . . . . . 8-9
Courtesy Transportation Program . . . . . . . . . . . . . . . 8-9
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 8-10 Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . .8-14
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Reporting Safety Defects to General Motors . . . 8-14
Service Publications Ordering Information . . . . . 8-15
Vehicle Data Recording and Privacy . . . . . . . . . . . . .8-16
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
OnStar
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Radio Frequency Identification (RFID) . . . . . . . . . 8-17
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-17
8-1

If you do not agree with the decision given in your case,
you may reject it and proceed with any other venue for
relief available to you.
You can contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
STEP THREE —Canadian Owners : In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps One and
Two, General Motors of Canada Limited wants you to
be aware of its participation in a no-charge Mediation/
Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes
involving factory-related vehicle service claims. The
program provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement process,
from the time you file your complaint to the final
decision, should be completed in approximately
70 days. We believe our impartial program offers
advantages over courts in most jurisdictions because it
is informal, quick, and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP), call
toll-free 1-800-207-0685, or call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle
Identification Number (VIN).
8-3

Online Owner Center
Online Owner Center (U.S.)—
www.gmownercenter.com/pontiac
Information and services customized for your specific
vehicle —all in one convenient place.
.Digital owner manual, warranty information,
and more
.Online service and maintenance records
.Find Pontiac dealers for service nationwide
.Exclusive privileges and offers
.Recall notices for your specific vehicle
.OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Pontiac −www.pontiac.com
Pontiac Merchandise —www.pontiacmall.com
Help Center —www.pontiac.com/helpcenter
.FAQ
.Contact Us
My GM Canada (Canada) —www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
.My Showroom: Find and save information on
vehicles and current offers in your area.
.My Dealers/Retailers: Save details such as
address and phone number for each of your
preferred GM dealers/retailers.
.My Driveway: Access quick links to parts and
service estimates, check trade-in values,
or schedule a service appointment by adding the
vehicles you own to your driveway profile.
.My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
8-4

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing,
or speech-impaired and who use Text Telephones
(TTYs), Pontiac has TTY equipment available at its
Customer Assistance Center. Any TTY user in the
U.S. can communicate with Pontiac by dialing:
1-800-833-PONT (7668). (TTY users in Canada can
dial 1-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free
number for assistance. However, if a customer wishes
to write or e-mail Pontiac, the letter should be
addressed to:
United States—Customer Assistance
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE (762-3743) From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
—Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas —Customer Assistance
Please contact the local General Motors Business Unit.
8-5

Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands)—Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your
vehicle, such as hand controls or a wheelchair/
scooter lift. The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle's eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY users
call 1-800-263-3830.
Roadside Assistance Program
For U.S. purchased vehicles, call
1‐800‐ROADSIDE
(762‐3743); (Text telephone (TTY): 1‐888‐889‐2438).
For Canadian purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
.Your name, home address, and home telephone
number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate number of the
vehicle
8-6

If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
.Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
.If there has been an injury, call emergency
services for help. Do not leave the scene of a
crash until all matters have been taken care of.
Move your vehicle only if its position puts you in
danger or you are instructed to move it by a police
officer.
.Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
.If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Programon
page 8‑6for more information.
.If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver's name,
the service's name, and the phone number.
.Remove any valuables from your vehicle before it
is towed away. Make sure this includes your
insurance information and registration if you keep
these items in your vehicle.
.Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver's license number, vehicle license
plate, vehicle make, model and model year,
Vehicle Identification Number (VIN), insurance
company and policy number, and a general
description of the damage to the other vehicle.
.If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states/
provinces with “no fault”insurance laws, a report
may not be necessary. This is especially true if
there are no injuries and both vehicles are
driveable.
8-12

Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15Outlet Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Clutch, Hydraulic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-78
Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
Engine Temperature Gage . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . .8-9
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Information
Service Publications Ordering Information . . . . . . . . 8-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . .8-2D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 4-11
Daytime Running Lamps Indicator Light . . . . . . . . . . . 4-33
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Disc, MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Doing Your Own Service Work . . . . . . . . . . . . . . . . . . . . . . .6-4
Dome Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Ajar Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Central Door Unlocking System . . . . . . . . . . . . . . . . . . . 3-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Driver
Seat Height Adjuster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Driving At Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Before a Long Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
i - 4

Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . . 6-93
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Steering Wheel Controls, Audio . . . . . . . . . . . . . . . . . . . 4-51
Steering Wheel, Tilt Wheel . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Storage Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Stuck in Sand, Mud, Ice, or Snow . . . . . . . . . . . . . . . . . 5-13
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Taillamps Turn Signal, Sidemarker, Stoplamps, andBack-Up Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-47
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Tilt Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-50
Aluminum Wheels, Cleaning . . . . . . . . . . . . . . . . . . . . . . 6-84
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-84
Compact Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-78
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-69
Inflation - Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
Inspection and Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 6-61
Installing the Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 6-73
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . . . . 6-59
Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . . . . 6-58
Removing the Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-73
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . 6-71
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-51
Storing a Flat or Spare Tire and Tools . . . . . . . . . . . . 6-78
Terminology and Definitions . . . . . . . . . . . . . . . . . . . . . . 6-54
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 6-65
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . 6-67
Wheel Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-67
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . 6-63
i - 12