phone PONTIAC TORRENT 2008 User Guide

To use the auxiliary inputs of the RSE system, connect
an external auxiliary device to the color-coded A/V jacks
and turn both the auxiliary device and the video screen
power on. If the video screen is in the DVD player mode,
pressing the AUX button on the remote control switches
the video screen from the DVD player mode to the
auxiliary device. The radio can listen to the audio of
the connected auxiliary device by sourcing to auxiliary.
SeeRadio(s) on page 3-71for more information.
How to Change the RSE Video Screen
Settings
The screen display mode (normal, full, and zoom),
screen brightness, and setup menu language can be
changed from the on screen setup menu. To change
any feature, perform the following:
1. Press the
z(display menu) button on the remote
control.
2. Use the remote control menu
n,q,p,o
(navigation) arrows and ther(enter) button
to use the setup menu.
3. Press the
zbutton again to remove the setup
menu from the screen.
Audio Output
Audio from the DVD player or auxiliary inputs may be
heard through the following possible sources:
Wireless Headphones
Vehicle Speakers
Vehicle wired headphone jacks on the rear seat
audio system, if your vehicle has this feature.
The RSE system always transmits the audio signal to
the wireless headphones, if there is audio available.
See “Headphones” earlier in this section for more
information.
When a device is connected to the radio’s auxiliary
input jack, if your vehicle has this feature, or A/V jacks,
the rear seat passengers are able to hear audio
from the auxiliary device through the wireless or wired
headphones. The front seat passengers are able to
listen to playback from this device through the vehicle
speakers by selecting AUX as the source on the radio.
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Video Screen
The video screen is located in the overhead console.
To use the video screen, do the following:
1. Push the release button located on the overhead
console.
2. Move the screen to the desired position.
When the video screen is not in use, push it up into its
locked position.
If a DVD is playing and the screen is raised to its locked
position, the screen remains on, this is normal, and the
DVD continues to play through the previous audio source.
Use the remote control
Obutton orZthe disc to turn
off the screen.
The overhead console contains the IR transmitters
for the wireless headphones and the IR receivers for
the remote control. They are located at the rear of
the console.
Notice:Avoid directly touching the video screen,
as damage may occur. See “Cleaning the Video
Screen” later in this section for more information.
Remote Control
To use the remote control, aim it at the transmitter
window at the rear of the RSE overhead console
and press the desired button. Direct sunlight or very
bright light can affect the ability of the RSE transmitter
to receive signals from the remote control. If the remote
control does not seem to be working, the batteries
may need to be replaced. See “Battery Replacement”
later in this section. Objects blocking the line of sight
can also affect the function of the remote control.
If a CD or DVD is in the Radio DVD slot, the remote
control power button can be used to turn on the video
screen display and start the disc. The radio can also
turn on the video screen display. SeeRadio(s) on
page 3-71for more information.
Notice:Storing the remote control in a hot area
or in direct sunlight can damage it, and the repairs
will not be covered by your warranty. Storage in
extreme cold can weaken the batteries. Keep
the remote control stored in a cool, dry place.
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The auxiliary source is
running but there is no
picture or sound.Check that the RSE video
screen is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in
the vehicle.
Check that the
headphones are on
correctly using the L (left)
and R (right) on the
headphones.
I lost the remote and/or the
headphones.See your dealer/retailer for
assistance.
The DVD is playing, but
there is no picture or
sound.Check that the RSE video
screen is sourced to the
DVD player.DVD Display Error Messages
The DVD display error message depends on which
radio you have. The video screen can display one of
the following:
Disc Load/Eject Error:This message displays when
there are disc load or eject problems.
Disc Format Error:This message displays, if the disc
is inserted with the disc label wrong side up, or if
the disc is damaged.
Disc Region Error:This message displays, if the disc
is not from a correct region.
No Disc Inserted:This message displays, if no disc is
present when the
Zbutton is pressed on the radio.
DVD Distortion
Video distortion may occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near
the vehicle.
*Excludes the OnStar
®System.
3-109

g(Mute/Voice Recognition):Press and release to
silence the system. Press and release again, to turn the
sound on.
If your vehicle has the navigation system, press and
hold for longer than one second to initiate voice
recognition. See “Voice Recognition” in the Navigation
System manual for more information.
If your vehicle has OnStar
®, press and hold for longer
than one second to interact with the OnStar®system.
If your vehicle also has the Navigation System,
press this button to initiate voice recognition and say
“OnStar” to enter OnStar
®mode. See theOnStar®
System on page 2-39in this manual for more
information.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory power
outlet. If there is interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power levels
during the day, and then reduce these levels during the
night. Static can also occur when things like storms and
power lines interfere with radio reception. When this
happens, try reducing the treble on your radio.
3-111

Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re can
cause bad injuries. To help avoid injuries to
you and others, read and follow all the
instructions on the pump island. Turn off your
engine when you are refueling. Do not smoke
if you are near fuel or refueling your vehicle.
Do not use cellular phones. Keep sparks,
ames, and smoking materials away from fuel.
Do not leave the fuel pump unattended when
refueling your vehicle. This is against the law
in some places. Do not re-enter the vehicle
while pumping fuel. Keep children away from
the fuel pump; never let children pump fuel.The tethered fuel cap is located behind a hinged fuel
door on the passenger’s side of the vehicle.
To remove the fuel cap, turn it slowly counterclockwise.
The fuel cap has a spring in it; if the cap is released
too soon, it will spring back to the right.
5-8

Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it is in
your vehicle. Static electricity discharge from
the container can ignite the fuel vapor. You
can be badly burned and your vehicle
damaged if this occurs. To help avoid injury to
you and others:
Dispense fuel only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed, or
on any surface other than the ground.
Bring the ll nozzle in contact with the
inside of the ll opening before operating
the nozzle. Contact should be maintained
until the lling is complete.
Do not smoke while pumping fuel.
Do not use a cellular phone while
pumping fuel.
Checking Things Under the
Hood
{CAUTION:
An electric fan under the hood can start up
and injure you even when the engine is not
running. Keep hands, clothing, and tools away
from any underhood electric fan.
{CAUTION:
Things that burn can get on hot engine parts
and start a re. These include liquids like fuel,
oil, coolant, brake uid, windshield washer and
other uids, and plastic or rubber. You or
others could be burned. Be careful not to drop
or spill things that will burn onto a hot engine.
5-10

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-5
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-7
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-12Reporting Safety Defects................................7-15
Reporting Safety Defects to the United
States Government....................................7-15
Reporting Safety Defects to the Canadian
Government..............................................7-16
Reporting Safety Defects to
General Motors.........................................7-16
Service Publications Ordering Information.........7-16
Vehicle Data Recording and Privacy................7-17
Event Data Recorders...................................7-18
OnStar
®......................................................7-19
Navigation System........................................7-19
Radio Frequency Identication (RFID)..............7-19
Section 7 Customer Assistance Information
7-1

Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You can contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
STEP THREE — Canadian Owners:In the event that
you do not feel your concerns have been addressed after
following the procedure outlined in Steps One and Two,
General Motors of Canada Limited wants you to be aware
of its participation in a no-charge Mediation/Arbitration
Program. General Motors of Canada Limited has
committed to binding arbitration of owner disputes
involving factory-related vehicle service claims.The program provides for the review of the facts involved
by an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement process,
from the time you le your complaint to the nal decision,
should be completed in approximately 70 days. We
believe our impartial program offers advantages over
courts in most jurisdictions because it is informal, quick,
and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP), call
toll-free 1-800-207-0685. Alternatively, you can call the
General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French), or
write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your Vehicle
Identication Number (VIN).
7-3

Online Owner Center
(United States only)
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers/retailers for service nationwide.
Receive special promotions and privileges only
available to members.
Refer to www.MyGMLink.com on the web for updated
information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section of
gmcanada.com where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of your
preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole, subscribe to
E-News and use tools and forms with greater ease.
To sign up to My GM Canada, visit the My GM Canada
section within www.gmcanada.com.
7-4

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user in the U.S. can
communicate with Pontiac by dialing: 1-800-833-PONT
(7668). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free
number for assistance. However, if a customer wishes to
write or e-mail Pontiac, the letter should be addressed to:
United States — Customer Assistance
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE (762-3743)
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
7-5