PONTIAC VIBE 2009 Owners Manual

Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of
the repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact
your dealer for specic information
about availability. All Courtesy
Transportation arrangements
will be administered by appropriate
dealer personnel.
General Motors reserves the right
to unilaterally modify, change
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualied
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle’s resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are
new parts made with the same
materials and construction methods
as the parts with which your vehicle
was originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle’s
designed appearance, durability, and
safety are preserved. The use of
Genuine GM parts can help maintain
your GM New Vehicle Warranty.
Customer Information 12-11
2009 - Pontiac Vibe Owner Manual

Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part, may be an acceptable choice to
maintain your vehicle’s originally
designed appearance and safety
performance, however, the history of
these parts is not known. Such parts
are not covered by your GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and
may not have been tested for your
vehicle. As a result, these parts
may t poorly, exhibit premature
durability/corrosion problems,
and may not perform properly in
subsequent collisions. Aftermarket
parts are not covered by yourGM New Vehicle Limited Warranty,
and any vehicle failure related to
such parts are not covered by that
warranty.
Repair Facility
We recommend that you choose
a collision repair facility that
meets your needs before you
ever need collision repairs.
Your dealer/retailer may have a
collision repair center with
GM-trained technicians and state of
the art equipment, or be able to
recommend a collision repair center
that has GM-trained technicians
and comparable equipment.
Insuring Your Vehicle
Protect your investment in your
GM vehicle with comprehensive
and collision insurance coverage.
There are signicant differences
in the quality of coverage afforded
by various insurance policy terms.Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts.
Some insurance companies will not
specify aftermarket collision
parts. When purchasing insurance,
we recommend that you assure
your vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.
If your vehicle is leased, the leasing
company may require you to
have insurance that assures
repairs with Genuine GM Original
Equipment Manufacturer (OEM)
parts or Genuine Manufacturer
replacement parts. Read your lease
carefully, as you may be charged
at the end of your lease for
poor quality repairs.
12-12 Customer Information
2009 - Pontiac Vibe Owner Manual

If a Crash Occurs
Here is what to do if you are
involved in a crash.
Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move your vehicle only if
its position puts you in danger or
you are instructed to move it by a
police officer.
Give only the necessary and
requested information to police
and other parties involved in the
crash. Do not discuss your
personal condition, mental frame
of mind, or anything unrelated to
the crash. This will help guard
against post-crash legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 12-5for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card from
the tow truck operator or write
down the driver’s name,
the service’s name, and the
phone number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name, address,
phone number, driver’s license
number, vehicle licenseplate, vehicle make, model and
model year, Vehicle Identication
Number (VIN), insurance
company and policy number, and
a general description of the
damage to the other vehicle.
If possible, call your insurance
company from the scene of the
crash. They will walk you through
the information they will need.
If they ask for a police report,
phone or go to the police
department headquarters the next
day and you can get a copy of the
report for a nominal fee. In some
states/provinces with “no fault”
insurance laws, a report may not
be necessary. This is especially
true if there are no injuries and
both vehicles are driveable.
Customer Information 12-13
2009 - Pontiac Vibe Owner Manual

Choose a reputable collision
repair facility for your vehicle.
Whether you select a dealer/
retailer or a private collision repair
facility to x the damage, make
sure you are comfortable with
them. Remember, you will have to
feel comfortable with their work for
a long time.
Once you have an estimate, read
it carefully and make sure you
understand what work will be
performed on your vehicle. If you
have a question, ask for an
explanation. Reputable shops
welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility
of choice, take your vehicle there,
or have it towed there. Specify to
the facility that any required
replacement collision parts be
original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by your GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts.Discuss this with your repair
professional, and insist on Genuine
GM parts. Remember if your
vehicle is leased you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party’s insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on
that insurance company’s collision
policy repair limits, as you have
no contractual limits with that
company. In such cases, you can
have control of the repair and
parts choices as long as cost stays
within reasonable limits.
12-14 Customer Information
2009 - Pontiac Vibe Owner Manual

Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it nds that
a safety defect exists in a
group of vehicles, it may order a
recall and remedy campaign.However, NHTSA cannot
become involved in individual
problems between you,
your dealer/retailer, or
General Motors.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has
a safety defect, notify Transport
Canada immediately, in addition
to notifying General Motors of
Canada Limited. Call them at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Customer Information 12-15
2009 - Pontiac Vibe Owner Manual

Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a
situation like this, please notify
General Motors.
Call 1-800-762-2737, or write:
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and service
of your vehicle.
Owner Information
Owner publications are written
specically for owners and intended
to provide basic operational
information about the vehicle.The owner manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus processing fee
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus processing fee
Current and Past Model
Order Forms
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
To request an order form, specify
year and model name of the vehicle.
12-16 Customer Information
2009 - Pontiac Vibe Owner Manual

ORDER TOLL FREE:
1-800-551-4123 Monday-Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover),
visit Helm, Inc. on the World Wide
Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers:
All listed prices are quoted in
U.S. funds. Canadian residents
are to make checks payable in
U.S. funds.Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and, if
so equipped, to provide antilock
braking to help the driver control
the vehicle. These modules may
store data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules
may also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment
or hitting a road obstacle, data that
will assist in understanding how
a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
How various systems in your
vehicle were operating
Whether or not the driver and
passenger safety belts were
buckled/fastened
How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
How fast the vehicle was
traveling
Customer Information 12-17
2009 - Pontiac Vibe Owner Manual

This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data
is recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) is
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required,
and access to the vehicle or the
EDR is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
GM’s defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to
a specic vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use.
Navigation System
If your vehicle has a navigation
system, use of the system may result
in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
12-18 Customer Information
2009 - Pontiac Vibe Owner Manual

A
Accessories and
Modications...................... 9-3
Accessory Power Outlets........ 4-9
Adding Equipment to Your
Airbag-Equipped Vehicle....1-34
Additives, Fuel.....................8-37
Add-On Electrical
Equipment.......................9-35
Air Cleaner/Filter, Engine.......9-12
Air Conditioning..................... 7-1
Airbag
Passenger Status
Indicator.......................4-15
Readiness Light................4-14
System, Replacing Parts
After a Crash................1-35
Airbag System.....................1-21
Adding Equipment to
Your Airbag-Equipped
Vehicle........................1-34
Check.............................1-35
How Does an Airbag
Restrain?.....................1-26Airbag System (cont.)
Passenger Sensing
System........................1-28
Servicing Your
Airbag-Equipped
Vehicle........................1-33
What Makes an Airbag
Inate?........................1-26
What Will You See After
an Airbag Inates?........1-26
When Should an Airbag
Inate?........................1-24
Where Are the Airbags?.....1-23
All-Wheel-Drive (AWD)
System...........................8-22
All-Wheel-Drive Service
Light...............................4-24
Antenna, Fixed Mast............6-14
Antenna, XM™ Satellite
Radio Antenna System......6-14
Antilock Brake
System (ABS)..................8-20
Antilock Brake, System
Warning Light...................4-18Appearance Care
Chemical Paint Spotting.....9-90
Exterior Cleaning..............9-86
Finish Damage.................9-89
Interior Cleaning...............9-83
Sheet Metal Damage........9-89
Underbody Maintenance....9-90
Appointments, Scheduling
Service...........................12-8
Ashtray(s)...........................4-10
Audio System........................ 6-1
Audio Steering Wheel
Controls.......................6-13
Fixed Mast Antenna..........6-14
Radio Reception...............6-14
Setting the Clock................ 6-2
XM™ Satellite Radio
Antenna System............6-14
Audio System(s).................... 6-3
Automatic Headlamp System . . . 5-2
Automatic Transmission
Fluid...............................9-14
Operation....................8-6, 8-8
INDEX i-1
2009 - Pontiac Vibe Owner Manual

B
Battery...............................9-30
Run-Down Protection.......... 5-4
Brake
System Inspection...........11-17
Brake Fluid.........................9-27
Brakes...............................9-27
System Warning Light.......4-17
Braking...............................8-19
Break-In, New Vehicle............ 8-2
Bulb Replacement................9-31
Halogen Bulbs..................9-31
Headlamp Aiming..............9-30
Headlamps and Parking
Lamps .........................9-31
License Plate Lamps.........9-34
Replacement Bulbs...........9-35
Taillamps.........................9-33
Buying New Tires.................9-54
C
California Fuel.....................8-36
California Perchlorate
Materials Requirements....... 9-3
California Proposition
65 Warning........................ 9-3
Canadian Owners..................... iiCapacities and
Specications...................10-2
Carbon Monoxide.........8-16, 8-29
Care, Safety Belts................1-20
Cargo Cover......................... 3-4
Cargo Management System.... 3-6
Cargo Tie Downs................... 3-6
Cautions and Notices............... iii
CD, MP3 .............................. 6-9
Center Console Storage Area . . . 3-2
Chains, Tire........................9-60
Charging System Light..........4-16
Check
Engine Lamp...................4-20
Chemical Paint Spotting........9-90
Child Restraints
Child Restraint Systems.....1-41
Infants and Young
Children.......................1-38
Lower Anchors and Tethers
for Children..................1-44
Older Children..................1-36
Securing..................1-50, 1-53
Where to Put the
Restraint......................1-43
Cleaning
Exterior...........................9-86
Interior............................9-83
Underbody Maintenance....9-90Climate Control System.......... 7-1
Air Filter, Passenger
Compartment.................. 7-4
Outlet Adjustment............... 7-3
Clock, Setting........................ 6-2
Clutch, Hydraulic..................9-17
Collision Damage Repair.....12-11
Compact Spare Tire.............9-70
Content Theft-Deterrent.........2-10
Control of a Vehicle..............8-18
Coolant
Engine............................
9-18
Engine
Temperature Gage.........4-19
Cooling System...................9-18
Cruise Control....................... 4-4
Cruise Control Light..............4-23
Cupholders........................... 3-1
Customer Assistance
Information
Courtesy
Transportation.....12-4, 12-10
Customer Assistance
Offices.........................12-4
Customer Satisfaction
Procedure....................12-1
i-2 INDEX
2009 - Pontiac Vibe Owner Manual