service reset Ram 1500 2014 Owner's Manual

NOTE:
•The rear center head restraint (Crew Cab and Quad
Cab) has only one adjustment position that is used to
aid in the routing of a tether. Refer to “Occupant
Restraints” in “Things to Know Before Starting Your
Vehicle” for further information. •
The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
DRIVER MEMORY SEAT — IF EQUIPPED
This feature allows the driver to store up to two different
memory profiles for easy recall through a memory
switch. Each memory profile contains desired position
settings for the driver seat, side mirrors, adjustable
pedals (if equipped) and a set of desired radio station
presets. Your Remote Keyless Entry (RKE) transmitter
can also be programmed to recall the same positions
when the UNLOCK button is pressed.
NOTE: Your vehicle is equipped with two RKE trans-
mitters. One RKE transmitter can be linked to memory
position 1 and the other transmitter can be linked to
memory position 2.
Adjustment Button
162 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•Five Second Unstored Messages
When the appropriate conditions occur, this type of
message takes control of the main display area for five
seconds and then returns to the previous screen. An
example of this message type is “Automatic High Beams
On”.
Fuel Filter Life Reset
The cluster will display the “Fuel System Service Re-
quired – See Dealer” or “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
verify if this is a fuel filter change event, go to the “Fuel
Filter Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE: Use the steering wheel EVIC controls for the
following procedure(s) Vehicles Equipped With Passive Entry
1. Without pressing the brake pedal, press the ENGINE
START/STOP button and cycle the ignition to the
ON/RUN position (do not start the engine.)
2. Press and release the DOWNarrow button to scroll
downward through the main menu to “Vehicle Info”.
3. Press and release the RIGHTarrow button to access
the ”Fuel Filter Life” screen.
4. Press and release the DOWNarrow button to select
“Reset”, then press and release the Rightarrow button
to select reset of the Fuel Filter Life to 100%.
5. Press and release the Uparrow button to exit the EVIC
screen.
Vehicles Not Equipped With Passive Entry
1. Without pressing the brake pedal, cycle the ignition to the ON/RUN position (do not start the engine.)
306 UNDERSTANDING YOUR INSTRUMENT PANEL

If the light turns on while driving, safely pull over and
stop the vehicle. If the A/C system is on, turn it off. Also,
shift the transmission into NEUTRAL and idle the ve-
hicle. If the temperature reading does not return to
normal, turn the engine off immediately and call for
service. Refer to “If Your Engine Overheats” in “What To
Do In Emergencies” for more information.
•Electric Power Steering Malfunction Warning Light
This telltale is on when the Electric Power
Steering is not operating and needs service.
• Trailer Brake Disconnected Warning Light
This telltale is on when the Trailer Brake has
been disconnected.EVIC Green Telltales
•Electronic Speed Control SET
This telltale will illuminate green when the
electronic speed control is SET. For further
information, refer to “Electronic Speed Con-
trol” in “Understanding The Features Of Your
Vehicle.”
Fuel Filter Life Reset
The cluster will display the “Fuel System Service Re-
quired – See Dealer” or “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
verify if this is a fuel filter change event, go to the “Fuel
Filter Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE: Use the steering wheel EVIC controls for the
following procedure(s)
4
UNDERSTANDING YOUR INSTRUMENT PANEL 315

Vehicles Not Equipped With Passive Entry
1. Without pressing the brake pedal, cycle the ignition tothe ON/RUN position (do not start the engine.)
2. Press and release the DOWNarrow button to scroll
downward through the main menu to “ Vehicle Info”.
3. Press and release the RIGHTarrow button to access
the ” Oil Life” screen.
4. Press and hold the RIGHTarrow button for one
second to access the ” Oil Life Reset” screen.
5. Press and release the DOWNarrow button to select
“Yes”, then press and release the Right arrow button to
select reset of the Oil Life.
6. Press and release the Uparrow button to exit the EVIC
screen. NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
Electronic Vehicle Information Center (EVIC)
Messages
• Front Seatbelts Unbuckled
• Driver Seatbelt Unbuckled
• Passenger Seatbelt Unbuckled
• Service Airbag System
• Traction Control Off
• Washer Fluid Low
• Oil Pressure Low
• Oil Change Due
• Fuel Low
318 UNDERSTANDING YOUR INSTRUMENT PANEL

•Remote Start Aborted Door Open
• Remote Start Aborted Hood Open
• Remote Start Aborted Trunk Open
• Remote Start Aborted Time Expired
• Remote Start Disabled Start to Reset
• Service Airbag System
• Service Airbag Warning Light
• Driver Seatbelt Unbuckled
• Passenger Seatbelt Unbuckled
• Front Seatbelts Unbuckled
• Door Open
• Doors Open
• Gear Not Available •
Shift Not Allowed
• Shift to Neutral then Drive or Reverse
• Autostick Unavailable Service Required
• Automatic Unavailable Use Autostick Service Req.
• Transmission Getting Hot Press Brake
• Trans. Hot Stop Safely Shift to Park Wait to Cool
• Transmission Cool Ready to Drive
• Trailer Brake Disconnected
• Service Transmission
• Service Shifter
• Engage Park Brake to Prevent Rolling
• Transmission Too cold Idle with Engine On
• Washer Fluid Low
320 UNDERSTANDING YOUR INSTRUMENT PANEL

Tire Pressure Monitoring System (1500 & 2500 Series)
Press and release the UP or DOWN arrow button until
“Tire Pressure” is highlighted in the EVIC. Press and
release the SELECT/RIGHT arrow button and one of the
following will be displayed:
A vehicle ICON is displayed with tire pressure values in
each corner of the ICON.
Tire Pressure Information System (3500 Series Heavy
Duty Ram Trucks)
Press and release the UP or DOWN arrow button until
“Tire Pressure” is highlighted in the EVIC. Press and
release the SELECT/RIGHT arrow button and one of the
following will be displayed:
A vehicle ICON is displayed with the tire pressure values
in each corner of the ICON.
If the Tire Pressure system requires service, “Service Tire
Pressure System” is displayed.Tire PSI is an information only function and cannot be
reset. Press and release the LEFT arrow button to return
to the main menu.
Refer to the
Tire Pressure Information System (TPIS)
under Starting and Operating for further information.
Trip A
Press and release the UP or DOWN arrow
button until the Trip A icon is highlighted in
the EVIC. The Trip A information will display
the following:
• Distance
• Average Fuel Economy
• Average Speed
• Elapsed Time
324 UNDERSTANDING YOUR INSTRUMENT PANEL

3. At the next vehicle stop (after turning off the STOP/START system) the engine will not be stopped.
4. If the STOP/START system is manually turned off, the engine can only be started and stopped by cycling the
ignition switch.
5. The STOP/START system will reset itself back to an ON condition every time the key is turned off and
back on.
To Manually Turn On The Stop Start System
1. Press the STOP/START Off switch (located on theswitch bank).
2. The light on the switch will turn off.
System Malfunction
If there is a malfunction in the STOP/START system, the
system will not shut down the engine. A SERVICE
STOP/START SYSTEM message will appear in the Elec-
tronic Vehicle Information Center (EVIC). Refer to “Elec-
tronic Vehicle Information Center (EVIC)” in “Under-
standing Your Instrument Panel” for further information.
The system will need to be checked by your authorized
dealer.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a
grounded, three-wire extension cord.
5
STARTING AND OPERATING 399

4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) switches allow the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you shift the
transmission into 3 (third gear), the transmission will not
shift above third gear (except to prevent engine over-
speed), but will shift down into second and first gears
normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in DRIVE, the
transmission will operate automatically, shifting between
all available gears. Tapping the GEAR- switch (on the
steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. Once in ERS mode, tapping
the GEAR- or GEAR+ switch will change the top avail-
able gear.
410 STARTING AND OPERATING

direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in direct gear regardless of which forward gear is se-
lected. PARK, REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
5
STARTING AND OPERATING 419

If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Six-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
not shift above third gear, but will shift down into second
and first gears normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears) are the same as the
normal fourth and fifth gears.You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch (column shift) or tapping the shift lever to the left
(-) (console shift) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. For example, if you are in
DRIVE and are in third (direct) gear, when you tap the
shift lever/switch one time in the (-) direction, the
display will show 4 (ERS 4 is direct gear). Another tap
down (-) will shift the transmission down to ERS 3 (the
added underdrive gear). Once in ERS mode, tapping ERS
(-) or (+) will change the top available gear.
420 STARTING AND OPERATING