steering Ram 1500 2017 Service Manual

•Mud – Deep mud creates a great deal of suction around
the tires and is very difficult to get through. You should
use 4LO (Low Range) with a gear low enough to
maintain your momentum without shifting. If you start
to slow to a stop, try turning your steering wheel no
more than a ¼ turn quickly back and forth for additional
traction. Mud holes pose an increased threat of vehicle
damage and getting stuck. They are normally full of
debris from previous vehicles getting stuck. As a good
practice before entering any mud hole, get out and
determine how deep it is, if there are any hidden
obstacles and if the vehicle can be safely recovered if
stuck.
• Sand – Soft sand is very difficult to travel through with
full tire pressure. When crossing soft sandy spots in a
trail maintain your vehicle’s momentum and do not
stop. The key to driving in soft sand using the appro-
priate tire pressure, accelerating slowly, avoiding abrupt
maneuvers and maintaining the vehicle’s momentum. If
you are going to be driving on large soft sandy areas or
dunes, reduce your tire pressure to a minimum of 15 psi
(103 kPa) to allow for a greater tire surface area. Reduced
tire pressure will drastically improve your traction and
handling, while driving on the soft sand, but you must
return the tires to normal air pressure before driving on pavement or other hard surfaces. Be sure you have a
way to air the tires back up prior to reducing the
pressure.
CAUTION!
Reduced tire pressures may cause tire unseating and
total loss of air pressure. To reduce the risk of tire
unseating, while at a reduced tire pressure, reduce your
speed and avoid sharp turns or abrupt maneuvers.
Crossing Obstacles (Rocks And Other High Points)
While driving off road, you will encounter many types of
terrain. These varying types of terrain bring different types
of obstacles. Before proceeding review the path ahead to
determine the correct approach and your ability to safely
recover the vehicle if something goes wrong. Keeping a
firm grip on the steering wheel, bring the vehicle to a
complete stop and then inch the vehicle forward until it
makes contact with the object. Apply the throttle lightly
while holding a light brake pressure and ease the vehicle
up and over the object.
460 STARTING AND OPERATING

WARNING!
Crossing obstacles can cause abrupt steering system
loading which could cause you to loose control of your
vehicle.
Using A Spotter
There are many times where it is hard to see the obstacle or
determine the correct path. Determining the correct path
can be extremely difficult when you are confronting many
obstacles. In these cases have someone guide you over,
through, or around the obstacle. Have the person stand a
safe distance in front of you where they can see the
obstacle, watch your tires and undercarriage, and guide
you through.
Crossing Large Rocks
When approaching large rocks, choose a path which en-
sures you drive over the largest with your tires. This will
lift your undercarriage over the obstacle. The tread of the
tire is tougher and thicker than the side wall and is
designed to take the abuse. Always look ahead and make
every effort to cross the large rocks with your tires.
CAUTION!
•Never attempt to straddle a rock that is large enough
to strike your axles or undercarriage.
• Never attempt to drive over a rock which is large
enough to contact the door sills.
Crossing A Ravine, Gully, Ditch, Washout Or Rut
When crossing a ravine, gully, ditch, washout or a large rut,
the angled approach is the key to maintaining your vehi-
cle’s mobility. Approach these obstacles at a 45-degree
angle and let each tire go through the obstacle indepen-
dently. You need to use caution when crossing large
obstacles with steep sides. Do not attempt to cross any
large obstacle with steep sides at an angle great enough to
put the vehicle at risk of a rollover. If you get caught in a
rut, dig a small trench to the right or left at a 45-degree
angle ahead of the front tires. Use the removed dirt to fill
the rut ahead of the turnout you just created. You should
now be able to drive out following the trench you just
created at a 45-degree angle.
5
STARTING AND OPERATING 461

into a lower gear, shift the transfer case into 4LO (Low)
and proceed with caution. You should use first gear and
4LO (Low Range) for very steep hills.
• Driving Up Hill – Once you have determined your
ability to proceed and have shifted into the appropriate
gear, line your vehicle up for the straightest possible run.
Accelerate with an easy constant throttle and apply
more power as you start up the hill. Do not race forward
into a steep grade, the abrupt change of grade could
cause you to lose control. If the front end begins to
bounce, ease off the throttle slightly to bring all four tires
back on the ground. As you approach the crest of the hill
ease off the throttle and slowly proceed over the top. If
the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain headway by turn-
ing the steering wheel no more than a ¼ turn quickly
back and forth. This will provide a fresh biteinto the
surface and will usually provide enough traction to
complete the climb. If you do not make it to the top,
place the vehicle in REVERSE and back straight down
the grade using engine resistance along with the vehicle
brakes.WARNING!
Never attempt to climb a hill at an angle or turn around
on a steep grade. Driving across an incline increases
the risk of a roll over, which may result in severe injury
or death.
• Driving Down Hill – Before driving down a steep hill
you need to determine if it is too steep for a safe descent.
What is the surface traction? Is the grade too steep to
maintain a slow controlled descent? Are there obstacles?
Is it a straight descent? Is there plenty of distance at the
base of the hill to regain control if the vehicle descends
too fast? If you feel confident in your ability to proceed
then make sure you are in 4LO (Low Range) with the
transmission in first gear (manually select first gear on
automatic transmissions) and proceed with caution.
Allow engine braking to control the descent and apply
your brakes if necessary, but do not allow the tires to
lock.
5
STARTING AND OPERATING 463

CAUTION!
Reduced tire pressure increases the risk of tire damage
and may cause tire unseating with total loss of air
pressure. To reduce the risk of tire unseating, while at
a reduced tire pressure, drive at slower speeds and
avoid sharp turns or abrupt maneuvers.
Vehicle Recovery
If you drive off-road, you may encounter a situation where
you will need to recover your vehicle. Vehicle recovery
should always be given consideration before attempting a
questionable obstacle. You should never go off-road driv-
ing without the ability to recover your vehicle from a
situation. Having another vehicle with you usually works
best for most situations. The first thing to do is assess the
situation. Why are you stuck? Are you hung up on
something? Would it be easier to go forward or to go
backward? Can you still move the vehicle? Is there an
anchor point to winch to? Are you alone or do you have
another vehicle to help? Is there high risk of vehicle
damage during the recovery process? Answering these
questions will help you determine the best method of
recovery. If you can still move the vehicle slightly and the
only issue is slick ground, then rock cycling your vehiclewould be the first choice. If you have ample room, an
additional vehicle and there is low risk of vehicle impinge-
ment on the surroundings, then using a tow strap to the
vehicle tow hooks would be fast and easy. If the vehicle is
severely hung up or in a situation where great care needs
to be taken during the recovery, then nothing can do the job
better than a winch. If you are severely hung up on
something you should jack the vehicle up and stack
something under the wheels to allow the vehicle to roll off
the object without causing further damage. This should be
tried before attempting any recovery method.
CAUTION!
Pulling the vehicle off an obstacle, without first clear-
ing the object, may result in additional underbody
damage.
• Rock Cycling Your Vehicle – Rock cycling your vehicle
is one of the easiest, fastest and most commonly used
methods. This simply involves shifting your vehicle
from DRIVE to REVERSE, while applying throttle after
each shift. During this process, for additional traction,
try turning your steering wheel quickly left and right no
more than a ¼ turn. If you are stuck in mud, sand, or
snow try spinning your tires during this process to clean
5
STARTING AND OPERATING 467

After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
• If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional traction on
snow, ice, mud, sand and gravel, particularly when there is
a difference between the traction characteristics of the
surface under the right and left rear wheels. During normal
driving and cornering, the limited-slip unit performs simi-
larly to a conventional differential. On slippery surfaces,
however, the differential delivers more of the driving effort
to the rear wheel having the better traction.
470 STARTING AND OPERATING

After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
• If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.
WINCH USAGE — POWER WAGON ONLY
(IF EQUIPPED)
Things To Know Before Using Your Winch
General Winch Information
Your vehicle is equipped with an electric vehicle recovery
winch. This winch uses the electrical power from the
vehicle charging system to power a motor that winds wire
rope into the winch drum via planetary gear reduction. By
nature, a winch is capable of generating very high forces
474 STARTING AND OPERATING

Double Line
Because pulling power decreases with the number of layers
of wire rope on the winch drum, you can use a snatch block
to double line out more wire rope. This decreases the
number of layers of wire rope on the drum, and increases
pulling power. Start by feeding out enough wire rope to
free the winch hook. Attach the hook to your vehicle’s
frame/tow hook and run the wire rope through a snatch
block. Disengage the clutch and, using the snatch block,
pull out enough wire to reach your anchor point. Do not
attach the hook to the mounting kit. Secure to the anchorpoint with a tree trunk protector or choker chain. Attach
the clevis/shackle. Attach the shackle to the two ends of
the strap/chain, being careful not to over tighten (tighten
and back-off 1/2 turn).
POWER STEERING
Electric Power Steering — 1500 Models
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
If the Steering icon is flashing, it indicates that the vehicle
needs to be taken to the dealer for service. It is likely the
vehicle has lost power steering assistance.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Wire Rope Routing
490 STARTING AND OPERATING

Refer to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for further information.
If the Steering icon is displayed and the “SERVICE POWER
STEERING – ASSIST OFF” message is displayed the in-
strument cluster screen, they indicate the vehicle needs to
be taken to the dealer for service. Refer to “Instrument
Cluster Display” in “Understanding Your Instrument
Panel” for further information.
NOTE:
•Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
Hydraulic Power Steering — 2500/3500 Models
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost. If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
NOTE:
•
Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering
pump may make noise for a short amount of time. This
is due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in
any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
5
STARTING AND OPERATING 491

Power Steering Fluid Check — 2500/3500 Models
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked
if a leak is suspected, abnormal noises are apparent,
and/or the system is not functioning as anticipated. Coor-
dinate inspection efforts through an authorized dealer.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steer-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do not
overfill. Use only manufacturer’s recommended power
steering fluid.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids, Lubricants, And Genuine Parts”
in “Maintaining Your Vehicle” for further information.
FUEL SAVER TECHNOLOGY 5.7L/6.4L ENGINES
ONLY — IF EQUIPPED
This feature offers improved fuel economy by shutting off
four of the engine’s eight cylinders during light load and
cruise conditions. The system is automatic with no driver
inputs or additional driving skills required.
NOTE: This system may take some time to return to full
functionality after a battery disconnect.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied. Also, be certain to leave the trans-
mission in PARK.
The foot operated parking brake is located below the lower
left corner of the instrument panel. To apply the park
brake, firmly push the park brake pedal fully. To release the
parking brake, pull the parking brake release handle.
492 STARTING AND OPERATING

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave a
vehicle equipped with Keyless Enter-N-Go in the
ACC or ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave the transmission in
PARK. Failure to do so may cause the vehicle to roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
BRAKE SYSTEM
If power assist is lost for any reason (for example, repeated
brake applications with the engine off), the brakes will still
function. However, you will experience a substantial in-
crease in braking effort to stop the vehicle.
If either the front or rear hydraulic system loses normal
braking capability, the remaining system will still function
with some loss of overall braking effectiveness. This will be
evident by increased pedal travel during application,
greater pedal force required to slow or stop, and activation
of the “Brake Warning Light” and the “ABS Warning
Light” (if equipped) during brake use.
Hydraulic Brake Assist — 2500/3500 Models Only
(Except Power Wagon)
The brake system power assist is provided by a hydro-
boost unit which shares fluid with the power steering
system. You may experience some clicking or hissing
noises from the hydro-boost system during hard braking
conditions.
NOTE: Under cold temperatures, pedal effort will be
higher than normal until the power steering fluid reaches
operating temperature.
494 STARTING AND OPERATING