wheel Ram 1500 2020 Owners Manual

STARTING AND OPERATING 411
Measuring Height (H)
5. Attach the trailer to the vehicle without the weight distri -
bution bars connected.
6. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
7. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that the
height of the front fender is approximately (H2-H1)/
3+H1 (about 1/3 the difference between H2 and H1 above
normal ride height [H1]). 8. Use the instrument cluster or touch screen radio settings
and switch off tire jack mode. Make sure the truck returns
to normal ride height. Preform a visual inspection of the
trailer and weight distributing hitch to confirm manufac -
turers’ recommendations have been met.
9. The truck can now be driven.
NOTE:
For all towing conditions, we recommend towing with tow
haul mode engaged.
Trailer Hitch Type and Maximum Trailer Weight
The following chart provides the maximum trailer weight a
given factory equipped trailer hitch type can tow and should
be used to assist you in selecting the correct trailer hitch for
your intended towing condition.
Measurement Example Example 1500 Height (mm) H1 925
H2 946
H2-H1 21
(H2-H1)/3 7
(H2-H1)/3 + H1 932
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414 STARTING AND OPERATING
(Continued)
Perform the maintenance listed in the “Scheduled
Servicing”. Refer to “Scheduled Servicing” in “Servicing
And Maintenance” for the proper maintenance intervals.
When towing a trailer, never exceed the GAWR or GCWR
ratings.• Then, during the first 500 miles (805 km) that a trailer is
towed, do not drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps the engine and
other parts of the vehicle wear in at the heavier loads.
WARNING!
• Make certain that the load is secured in the trailer and will not shift during travel. When trailering cargo that
is not fully secured, dynamic load shifts can occur that
may be difficult for the driver to control. You could lose
control of your vehicle and have a collision.
• When hauling cargo or towing a trailer, do not overload your vehicle or trailer. Overloading can cause a loss of
control, poor performance or damage to brakes, axle,
engine, transmission, steering, suspension, chassis
structure or tires. CAUTION!
(Continued)
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a grade. When parking, apply the parking brake on the tow
vehicle. Put the tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the transfer case
is not in NEUTRAL. Always, block or "chock" the
trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow vehicle and the trailer such that the following four
ratings are not exceeded:
• GVWR
• GTW
• GAWR
• Tongue weight rating for the trailer hitch utilized.
WARNING! (Continued)
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STARTING AND OPERATING 417
GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake control power
output to the trailer brakes in 0.5 increments. The GAIN
setting can be increased to a maximum of 10 or decreased to
a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake control for
the specific towing condition and should be changed as
towing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free environment
at speeds of approximately 20–25 mph (30–40 km/h).
1. Make sure the trailer brakes are in good working condi-
tion, functioning normally and properly adjusted. See
your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer's instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message should appear in the
instrument cluster display (if the connection is not recog -nized by the ITBM, braking functions will not be avail
-
able), the GAIN setting will illuminate and the correct
type of trailer must be selected from the instrument
cluster display options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW” appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake Type appears on
the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn freely,
increase the GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at a point just
below trailer wheel lockup. If towing a heavier trailer, trailer
wheel lockup may not be attainable even with the maximum
GAIN setting of 10.
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422 STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
• When towing your vehicle, always follow applicable stateand provincial laws. Contact state and provincial
Highway Safety offices for additional details. • Vehicles equipped with Active-Level Four Corner Air
Suspension must be placed in Transport mode before
tying them down (from the body) on a trailer or flatbed
truck. Refer to “Active-Level Four Corner Air Suspension
– If Equipped” for more information. If the vehicle cannot
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision. Do
not expect that the airbag will perform as described
earlier in this manual.CAUTION!
Using this vehicle for snowplow applications can cause
damage to the vehicle.
Towing Condition Wheels OFF The
Ground Two-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
• Transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
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STARTING AND OPERATING 423
be placed in Transport mode (for example, engine will not
run), tie-downs must be fastened to the axles (not to the
body). Failure to follow these instructions may cause fault
codes to be set and/or cause loss of proper tie-down
tension.
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is allowed
ONLY if the rear wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer. If using a
tow dolly, follow this procedure:
NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.
2. Drive the rear wheels onto the tow dolly.
3. Apply the parking brake. Place the transmission in PARK. 4. Properly secure the rear wheels to the dolly, following the
dolly manufacturer's instructions.
5. Turn the ignition OFF.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
Recreational Towing — Four-Wheel Drive Models
NOTE:
The transfer case must be shifted into NEUTRAL (N) for
recreational towing. The transmission must be shifted into
PARK for recreational towing. Refer to the following for the
proper transfer case NEUTRAL (N) shifting procedure for
your vehicle. CAUTION!
Towing with the rear wheels on the ground will cause
severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
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424 STARTING AND OPERATING
(Continued)
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with only one set of wheels on the ground (front or rear) will
cause severe transmission and/or transfer case damage.
Tow with all four wheels either ON the ground, or OFF
the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this vehicle backwards can cause severe damage to the transfer case.
• Before recreational towing, the transfer case must be in NEUTRAL. To be certain the transfer case is fully in
NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• The transmission must be in PARK for recreational towing.
• Ensure that the Electric Park Brake is released, and remains released, while being towed.
• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid will leak from the transfer case, causing damage to internal
parts.
• Do not use a bumper-mounted clamp-on tow bar on your vehicle. The bumper face bar will be damaged.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) position
disengages both the front and rear driveshafts from the
powertrain and will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake should
always be applied when the driver is not in the vehicle. CAUTION!
(Continued)
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STARTING AND OPERATING 427
10. Start the engine.
11. Release the parking brake.
12. Shift the transmission into DRIVE, release the brakepedal, and check that the vehicle operates normally.
NOTE:
• Steps 3 and 4 are requirements that must be met before pushing the button to shift out of NEUTRAL (N), and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing the
button or are no longer met during the shift, the
NEUTRAL (N) indicator light will flash continuously until
all requirements are met or until the button is released.
• The ignition must be in the ON/RUN mode for a shift to take place and for the position indicator lights to be oper -
able. If the ignition is not in the ON/RUN mode, the shift
will not take place and no position indicator lights will be
on or flashing.
• A flashing NEUTRAL (N) position indicator light indi -
cates that shift requirements have not been met.DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the rear (driving)
wheels.
Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and prevent
damage to your vehicle.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the rear
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and carefully
whenever there is likely to be poor traction (ice, snow,
wet, mud, loose sand, etc.).5
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STARTING AND OPERATING 429
Off-Road Driving Tips
Care should be taken when attempting to climb steep hills or
driving diagonally across a hill or slope. If natural obstacles
force you to travel diagonally up or down a hill, choose a
mild angle and keep as little side tilt as possible. Keep the
vehicle moving and make turns slowly and cautiously.
If you must back down a hill, back straight down using
REVERSE gear. Never back down in NEUTRAL or diago-
nally across the hill. When driving over sand, mud, and other soft terrain, shift to
low gear and drive steadily. Apply the accelerator slowly to
avoid spinning the wheels.
Do not reduce the tire pressures for this type of driving.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is always
a good idea to check for damage. That way you can get any
problems taken care of right away and have your vehicle
ready when you need it.
• Completely inspect the underbody of your vehicle. Check
tires, body structure, steering, suspension, and exhaust
system for damage.
• Inspect the radiator for mud and debris and clean as required.
• Check threaded fasteners for looseness, particularly on the chassis, drivetrain components, steering, and suspension.
Retighten them, if required, and torque to the values spec -
ified in the Service Manual.
• Check for accumulations of plants or brush. These things could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• Driving through standing water may cause damage to
your vehicle’s drivetrain components. Always inspect
your vehicle’s fluids (i.e., engine oil, transmission, axle,
etc.) for signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through standing
water. Do not continue to operate the vehicle if any
fluid appears contaminated, as this may result in
further damage. Such damage is not covered by the
New Vehicle Limited Warranty.
• Getting water inside your vehicle’s engine can cause it to lock up and stall out, and cause serious internal
damage to the engine. Such damage is not covered by
the New Vehicle Limited Warranty. CAUTION!
(Continued)
5
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• After extended operation in mud, sand, water, or similardirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible. • If you experience unusual vibration after driving in mud,
slush or similar conditions, check the wheels for impacted
material. Impacted material can cause a wheel imbalance
and freeing the wheels of it will correct the situation.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might not
have full braking power when you need it to prevent a
collision. If you have been operating your vehicle in
dirty conditions, get your brakes checked and cleaned as
necessary.
2020_DT_1500_OM_US.book Page 430 430
STARTING AND OPERATING

432 IN CASE OF EMERGENCY
If equipped, the overhead console contains an ASSIST and a
SOS button.
NOTE:
• Your vehicle may be transmitting data as authorized bythe subscriber.
• The SOS and ASSIST buttons will only function if you are connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and connected
to an operable LTE (voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
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