light Ram 1500 2020 Owner's Manual

STARTING AND OPERATING 421
Tow/Haul Mode
To reduce potential for automatic transmission overheating,
activate TOW/HAUL mode when driving in hilly areas, or
select a lower gear range (using the Electronic Range Select
(ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speeddrops greater than 10 mph (16 km/h), disengage until you
can get back to cruising speed.
• Use speed control in flat terrain and with light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over -
heating, take the following actions:
City Driving
In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed. Highway Driving
• Reduce speed
• Temporarily turn off air conditioning
Air Suspension System

To aid in attaching/detaching the trailer from the vehicle, the air
suspension system can be used. Refer to “Air Suspension
System” in “Starting And Operating” for further information.

NOTE:
The vehicle must remain in the engine running position
while attaching a trailer for proper leveling of the air suspen
-
sion system.
SNOWPLOW
NOTE:
Do not use this model vehicle for snowplow applications.
WARNING!
Snowplows and other aftermarket equipment should not
be added to the front end of your vehicle. The airbag
crash sensors may be affected by the change in the front
end structure. The airbags could deploy unexpectedly or
could fail to deploy during a collision resulting in
serious injury or death.
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STARTING AND OPERATING 425
1. Bring the vehicle to a complete stop on level ground, withthe engine running. Apply the parking brake.
2. Press and hold the brake pedal.
3. Shift the transmission to NEUTRAL. The driver's door must be closed (or the driver's seat belt buckled) so that
the transmission will remain in NEUTRAL when the
brake pedal is released.
NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (at the center
of the transfer case switches). The NEUTRAL (N) indi -
cator light will illuminate, and remain lit, when the shift
to NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button. 5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that
there is no vehicle movement.
8. Repeat steps 6 and 7 with the transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Apply the parking brake. Turn OFF the engine. For vehicles with Keyless
Enter-N-Go, push and hold the ENGINE START/STOP
button until the engine shuts off. The transmission will
automatically select PARK when the engine is turned off.
10. Turn the ignition to the OFF mode.
11. Attach the vehicle to the tow vehicle using a suitable tow bar.
12. Turn the ignition to the ON/RUN mode, but do not start the engine.
13. Release the parking brake.
14. Turn the ignition OFF.
CAUTION!
It is necessary to follow these steps to be certain that the
transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal parts.
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426 STARTING AND OPERATING
NOTE:
• Steps 2 and 3 are requirements that must be met beforepushing the NEUTRAL (N) button, and must continue to
be met until the shift has been completed. If any of these
requirements are not met before pushing the NEUTRAL
(N) button or are no longer met during the shift, the
NEUTRAL (N) indicator light will flash continuously until
all requirements are met or until the NEUTRAL (N) button
is released.
• The ignition must be in the ON/RUN mode for a shift to take place and for the position indicator lights to be oper -
able. If the ignition is not in the ON/RUN mode, the shift
will not take place and no position indicator lights will be
on or flashing.
• A flashing NEUTRAL (N) position indicator light indi -
cates that shift requirements have not been met.
• If the vehicle is equipped with air suspension, the engine should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust the
vehicle’s ride height to compensate for temperature
effects. Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it connected
to the tow vehicle.
2. Press and hold the brake pedal.
3. Start the engine. Apply the parking brake. Shift the trans -
mission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (at the center
of the transfer case switches).
5. When the NEUTRAL (N) indicator light turns off, release the NEUTRAL (N) button.
6. Turn the engine OFF. The transmission will automatically select PARK when the engine is turned off.
7. Release the brake pedal.
8. Disconnect vehicle from the tow vehicle.
9. Press and hold the brake pedal.
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STARTING AND OPERATING 427
10. Start the engine.
11. Release the parking brake.
12. Shift the transmission into DRIVE, release the brakepedal, and check that the vehicle operates normally.
NOTE:
• Steps 3 and 4 are requirements that must be met before pushing the button to shift out of NEUTRAL (N), and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing the
button or are no longer met during the shift, the
NEUTRAL (N) indicator light will flash continuously until
all requirements are met or until the button is released.
• The ignition must be in the ON/RUN mode for a shift to take place and for the position indicator lights to be oper -
able. If the ignition is not in the ON/RUN mode, the shift
will not take place and no position indicator lights will be
on or flashing.
• A flashing NEUTRAL (N) position indicator light indi -
cates that shift requirements have not been met.DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the rear (driving)
wheels.
Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and prevent
damage to your vehicle.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the rear
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and carefully
whenever there is likely to be poor traction (ice, snow,
wet, mud, loose sand, etc.).5
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428 STARTING AND OPERATING
(Continued)(Continued)
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through shallow
standing water, consider the following Cautions and Warn-
ings before doing so.
WARNING!
Do not drive on or across a road or path where water is
flowing and/or rising (as in storm run-off). Flowing
water can wear away the road or path's surface and cause
your vehicle to sink into deeper water. Furthermore,
flowing and/or rising water can carry your vehicle away
swiftly. Failure to follow this warning may result in
injuries that are serious or fatal to you, your passengers,
and others around you.
WARNING!
• Driving through standing water limits your vehicle’s traction capabilities. Do not exceed 5 mph (8 km/h)
when driving through standing water.
• Driving through standing water limits your vehicle’sbraking capabilities, which increases stopping
distances. Therefore, after driving through standing
water, drive slowly and lightly press on the brake pedal
several times to dry the brakes.
• Failure to follow these warnings may result in injuries that are serious or fatal to you, your passengers, and
others around you.
CAUTION!
• Always check the depth of the standing water before driving through it. Never drive through standing water
that is deeper than the bottom of the tire rims mounted
on the vehicle.
• Determine the condition of the road or the path that is under water and if there are any obstacles in the way
before driving through the standing water.
• Do not exceed 5 mph (8 km/h) when driving through standing water. This will minimize wave effects.
WARNING! (Continued)
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432 IN CASE OF EMERGENCY
If equipped, the overhead console contains an ASSIST and a
SOS button.
NOTE:
• Your vehicle may be transmitting data as authorized bythe subscriber.
• The SOS and ASSIST buttons will only function if you are connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and connected
to an operable LTE (voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
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IN CASE OF EMERGENCY 433
(Continued)
2. The LED light located between the ASSIST and SOSbuttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper- ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper -
ator:
• Indication that the occupant placed a SOS Call
• The vehicle brand
• The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi -
tional help is needed. NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Once a connection is made between the vehicle’s SOS Call system and the SOS operator, the SOS operator may be
able to open a voice connection with the vehicle to deter -
mine if additional help is needed. Once the SOS operator
opens a voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with you or
other vehicle occupants and hear sounds occurring in the
vehicle. The vehicle’s SOS Call system will attempt to
remain connected with the SOS operator until the SOS
operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with important
vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
WARNING!
• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road conditions or loca -
tion), do not wait for voice contact from an Emergency
Services Agent. All occupants should exit the vehicle
immediately and move to a safe location.
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434 IN CASE OF EMERGENCY
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is detected,
and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message: “Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device requires service. Please contact your dealer.”
• Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper -
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This may
prevent your vehicle from sending a signal to initiate
an emergency call. To avoid interference that can cause
the SOS Call system to fail, never add aftermarket
equipment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN
ACCIDENT), THE UCONNECT FEATURES, APPS
AND SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
• Modifications to any part of the SOS Call system could cause the air bag system to fail when you need it. You
could be injured if the air bag system is not there to
help protect you.WARNING! (Continued)
WARNING!
• Ignoring the overhead console light could mean you will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
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IN CASE OF EMERGENCY 435
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active
• The ignition is in the OFF position
• The vehicle’s electrical systems are not intact
• The SOS Call system software and/or hardware aredamaged during a crash
• The vehicle battery loses power or becomes disconnected during a vehicle crash
• LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed
• Equipment malfunction at the SOS operator facility • Operator error by the SOS operator
• LTE (voice/data) or 4G (data) network congestion
• Weather
• Buildings, structures, geographic terrain, or tunnels
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE (voice/ data) or 4G (data) and GPS antennas. You could prevent
LTE (voice/data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing an emer -
gency call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is required for the
SOS Call system to function properly.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your autho -
rized dealer service the Occupant Restraint Control
system immediately.
WARNING! (Continued)
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
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436 IN CASE OF EMERGENCY
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,including interference that may cause undesired opera -
tion. NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
BULB REPLACEMENT
Replacement Bulbs
All of the inside bulbs are brass or glass-wedge base.
Aluminum base bulbs are not approved.
Interior Bulbs
Bulb Name Bulb Number
Overhead Console Lamps TS 212–9
Dome Lamp 7679
NOTE:
For lighted switches, see an authorized dealer for replacement instructions.
Exterior Bulbs
Bulb Name Bulb Number
Low Beam (Halogen Reflector Headlamp) H11LL
High Beam (Halogen Reflector Headlamp) 9005LL
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