keyless Ram 1500 2020 Owner's Manual

2
INTRODUCTION
INTRODUCTION .............................................................. 13
 HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS .................................. 14
 VEHICLE MODIFICATIONS/ALTERATIONS............. 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
 KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
 IGNITION SWITCH ........................................................... 25
Keyless Push Button Ignition....................................... 25
 REMOTE START — IF EQUIPPED .................................. 28
How To Use Remote Start ............................................ 28
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 29
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................. 29
To Exit Remote Start Mode And Drive The
Vehicle ............................................................................. 29
Remote Start Comfort Systems — If Equipped .........29
General Information ......................................................30
 SENTRY KEY .......................................................................31
Key Programming ........................................................31
Replacement Keys..........................................................32
General Information ......................................................32
 VEHICLE SECURITY ALARM .........................................33
To Arm The System .......................................................33
To Disarm The System ..................................................34
Rearming Of The System ..............................................34
Security System Manual Override ..............................34
 DOORS .................................................................................35
Manual Door Locks .......................................................35
Power Door Locks — If Equipped .............................36
Power Side Steps — If Equipped.................................37
Keyless Enter-N-Go — Passive Entry ........................37
Automatic Door Locks — If Equipped .......................41
Child-Protection Door Lock ........................................42
 SEATS ...................................................................................42
Manual Front Seat Adjustment....................................43
Manual Rear Seat Adjustment .....................................45
Power Front Seat Adjustment — If Equipped ..........46
Driver Memory Seats — If Equipped .........................47
Heated Seats — If Equipped ........................................51
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4
Climate Control Functions ........................................... 90
Automatic Temperature Control (ATC) — If
Equipped......................................................................... 91
Operating Tips .............................................................. 92
 WINDOWS .......................................................................... 94
Power Windows ........................................................... 94
Wind Buffeting .............................................................. 97
 POWER SUNROOF — IF EQUIPPED ............................. 98
Single Pane Power Sunroof — If Equipped ............... 98
Dual Pane Power Sunroof — If Equipped ............... 101
 HOOD ................................................................................ 105
To Open The Hood ..................................................... 105
To Close The Hood...................................................... 106
 TAILGATE ......................................................................... 106
Opening ........................................................................ 106
Closing .......................................................................... 107
Multifunction Tailgate — If Equipped ..................... 107
 GARAGE DOOR OPENER — IF EQUIPPED............... 109
Before You Begin Programming HomeLink® ........ 110
Canadian/Gate Operator Programming ................. 113
Using HomeLink® ...................................................... 114
Security ......................................................................... 114
Troubleshooting Tips .................................................. 115
General Information .................................................... 115 
INTERNAL EQUIPMENT ...............................................116
Storage ...........................................................................116
Cupholders ..................................................................126
Electrical Power Outlets..............................................128
Power Inverter — If Equipped ................................. 131
Wireless Charging Pad — If Equipped ...................134
Overhead Sunglass Storage........................................135
 PICKUP BOX .....................................................................135
 RAMBOX — IF EQUIPPED ............................................136
RamBox Integrated Box Side Storage Bins............... 137
RamBox Safety Warning .............................................139
Bed Divider — If Equipped........................................140
Bed Rail Tie-Down System .........................................144
 SLIDE-IN CAMPERS .......................................................146
Camper Applications ..................................................146
 EASY-OFF TAILGATE ....................................................147
Disconnecting The Rear Camera And Remote
Keyless Entry ................................................................147
Removing The Tailgate ...............................................148
Locking Tailgate........................................................... 150
 TRI-FOLD TONNEAU COVER — IF EQUIPPED ....... 150
Tri-Fold Tonneau Cover Removal.............................150
Tri-Fold Tonneau Cover Installation ........................ 155
Tri-Fold Tonneau Cover Cleaning ............................160
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6
STARTING AND OPERATING
STARTING THE ENGINE .............................................. 290
Automatic Transmission ............................................ 291
Tip Start Feature ......................................................... 291
Keyless Enter-N-Go — Ignition................................. 291
Normal Starting Using ENGINE START/STOP
Button ............................................................................ 292
Cold Weather Operation (Below –22°F Or
−30°C) ........................................................................... 296
After Starting................................................................ 296
 ENGINE BLOCK HEATER — IF EQUIPPED .............. 296
 ENGINE BREAK-IN RECOMMENDATIONS ............ 297
 PARKING BRAKE ............................................................ 297
Electric Park Brake (EPB) ........................................... 297
 AUTOMATIC TRANSMISSION ................................... 302
Ignition Park Interlock ................................................ 303
Brake/Transmission Shift Interlock System ........... 304
Eight-Speed Automatic Transmission ..................... 304
 FOUR-WHEEL DRIVE OPERATION — IF
 EQUIPPED ........................................................................ 310
Four-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If
Equipped ...................................................................... 311
Five-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If
Equipped ...................................................................... 314 
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM — IF EQUIPPED ...............................................319
Description.................................................................... 319
Air Suspension Modes ................................................322
Instrument Cluster Display Messages ......................323
Operation ......................................................................323
 ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM (REBEL MODELS ONLY) — IF
EQUIPPED .........................................................................325
Description.................................................................... 325
Air Suspension Modes ................................................328
Instrument Cluster Display Messages ......................329
Operation ......................................................................329
 AXLE LOCKER SYSTEM — IF EQUIPPED ..................331
 LIMITED-SLIP DIFFERENTIAL — IF EQUIPPED ...... 332
 POWER STEERING ..........................................................333
Electric Power Steering ..............................................333
 FUEL SAVER TECHNOLOGY 5.7L ENGINES ONLY —
IF EQUIPPED .....................................................................333
 STOP/START SYSTEM — IF EQUIPPED .....................334
Automatic Mode ..........................................................334
Possible Reasons The Engine Does Not
Autostop........................................................................334
To Start The Engine While In Autostop Mode ........335
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18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
• The key fob may not be found if it is located next to amobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
• If your vehicle is equipped with a Wireless Charging Pad, the key fob may not be found if it is placed within 15 cm
(150 mm) of the pad. Refer to “Wireless Charging Pad—If
Equipped” in this chapter for further information.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
• In the ON/RUN position, all key fob buttons will work
until the vehicle reaches 2 mph (4 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped).
Key Fob
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light
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GETTING TO KNOW YOUR VEHICLE 25
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar-
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer -
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer- encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition switch
with the push of a button as long as the Remote Keyless
Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating posi -
tions; three of which are labeled and will illuminate when in
position. The three positions are OFF, ACC, and ON/RUN.
The fourth position is START; during start RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with the push of
a button, the key fob may have a low or depleted battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the START/STOP ignition
button, with your foot applied on the brake pedal, and push
to operate the ignition switch.2
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26 GETTING TO KNOW YOUR VEHICLE
(Continued)
Keyless Push Button Ignition
The push button ignition can be placed in the following
modes:
OFF
• The engine is stopped.
• Some electrical devices (e.g. Central locking, alarm, etc.) are still available. ACC
• Engine is not started.
• Some electrical devices are available.
RUN

• Driving position.
• All the electrical devices are available.
START
• The engine will start.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
WARNING!
• When exiting the vehicle, always remove the key fob from the vehicle and lock your vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake pedal
or the gear selector.
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GETTING TO KNOW YOUR VEHICLE 27
The engine only runs in the ON/RUN ignition position or
from a remote start request.
In case the ignition switch does not change with the push of
a button, the key fob may have a low or dead battery. In this
situation, a back up method can be used to operate the igni-
tion switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the START/STOP ignition
button and push to operate the ignition switch. Back Up Starting Method
NOTE:
The key fob may not be able to be detected by the vehicle
keyless-go system if it is located next to a mobile phone,
laptop or other electronic device; these devices may block the
key fob’s wireless signal and prevent the Keyless
Enter-N-Go system from starting the vehicle.
NOTE:
Refer to "Starting The Engine" in "Starting And Operating"
for further information.
• Do not leave the key fob in or near the vehicle, or in a
location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless
Enter-N-Go in the ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause
serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves. Always
remove key fob from the vehicle and lock all doors when
leaving the vehicle unattended.
WARNING! (Continued)
2
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GETTING TO KNOW YOUR VEHICLE 31
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition and
a Radio Frequency (RF) receiver to prevent unauthorized
vehicle operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key fob obtained
from another vehicle.
After placing the ignition switch in the ON/RUN position,
the vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In addi-
tion, if the light begins to flash after the bulb check, it indi -
cates that someone attempted to start the engine with an
invalid key fob. In the event that a valid key fob is used to
start the engine but there is an issue with the vehicle elec -
tronics, the engine will start and shut off after two seconds. If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
2
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32 GETTING TO KNOW YOUR VEHICLE
Replacement Keys
NOTE:
Only key fobs that are programmed to the vehicle electronics
can be used to start and operate the vehicle. Once a key fob
is programmed to a vehicle, it cannot be programmed to any
other vehicle.
NOTE:
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank key
fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,including interference that may cause undesired opera -
tion.
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar -
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
CAUTION!
• Always remove the key fobs from the vehicle and lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go — Ignition, always remember to place the ignition in the
OFF position.
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34 GETTING TO KNOW YOUR VEHICLE
To Disarm The System
The vehicle security alarm can be disarmed using any of the
following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle with a validkey fob within 5 ft (1.5 m) of the passive entry door
handle. If equipped, refer to "Keyless Enter-N-Go —
Passive Entry" in this chapter for further information.
3. Cycle the ignition out of the OFF position.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle secu-
rity alarm will arm regardless of whether you are in the
vehicle or not. If you remain in the vehicle and open a door,
the alarm will sound. If this occurs, disarm the vehicle secu-
rity alarm. If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security alarm
will rearm itself.
Security System Manual Override
The vehicle security alarm will not arm/disarm if you lock/
unlock the doors using the manual door lock.
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