keyless entry Ram 1500 2020 Owner's Manual

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INTRODUCTION
INTRODUCTION .............................................................. 13
 HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS .................................. 14
 VEHICLE MODIFICATIONS/ALTERATIONS............. 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
 KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
 IGNITION SWITCH ........................................................... 25
Keyless Push Button Ignition....................................... 25
 REMOTE START — IF EQUIPPED .................................. 28
How To Use Remote Start ............................................ 28
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 29
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................. 29
To Exit Remote Start Mode And Drive The
Vehicle ............................................................................. 29
Remote Start Comfort Systems — If Equipped .........29
General Information ......................................................30
 SENTRY KEY .......................................................................31
Key Programming ........................................................31
Replacement Keys..........................................................32
General Information ......................................................32
 VEHICLE SECURITY ALARM .........................................33
To Arm The System .......................................................33
To Disarm The System ..................................................34
Rearming Of The System ..............................................34
Security System Manual Override ..............................34
 DOORS .................................................................................35
Manual Door Locks .......................................................35
Power Door Locks — If Equipped .............................36
Power Side Steps — If Equipped.................................37
Keyless Enter-N-Go — Passive Entry ........................37
Automatic Door Locks — If Equipped .......................41
Child-Protection Door Lock ........................................42
 SEATS ...................................................................................42
Manual Front Seat Adjustment....................................43
Manual Rear Seat Adjustment .....................................45
Power Front Seat Adjustment — If Equipped ..........46
Driver Memory Seats — If Equipped .........................47
Heated Seats — If Equipped ........................................51
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Climate Control Functions ........................................... 90
Automatic Temperature Control (ATC) — If
Equipped......................................................................... 91
Operating Tips .............................................................. 92
 WINDOWS .......................................................................... 94
Power Windows ........................................................... 94
Wind Buffeting .............................................................. 97
 POWER SUNROOF — IF EQUIPPED ............................. 98
Single Pane Power Sunroof — If Equipped ............... 98
Dual Pane Power Sunroof — If Equipped ............... 101
 HOOD ................................................................................ 105
To Open The Hood ..................................................... 105
To Close The Hood...................................................... 106
 TAILGATE ......................................................................... 106
Opening ........................................................................ 106
Closing .......................................................................... 107
Multifunction Tailgate — If Equipped ..................... 107
 GARAGE DOOR OPENER — IF EQUIPPED............... 109
Before You Begin Programming HomeLink® ........ 110
Canadian/Gate Operator Programming ................. 113
Using HomeLink® ...................................................... 114
Security ......................................................................... 114
Troubleshooting Tips .................................................. 115
General Information .................................................... 115 
INTERNAL EQUIPMENT ...............................................116
Storage ...........................................................................116
Cupholders ..................................................................126
Electrical Power Outlets..............................................128
Power Inverter — If Equipped ................................. 131
Wireless Charging Pad — If Equipped ...................134
Overhead Sunglass Storage........................................135
 PICKUP BOX .....................................................................135
 RAMBOX — IF EQUIPPED ............................................136
RamBox Integrated Box Side Storage Bins............... 137
RamBox Safety Warning .............................................139
Bed Divider — If Equipped........................................140
Bed Rail Tie-Down System .........................................144
 SLIDE-IN CAMPERS .......................................................146
Camper Applications ..................................................146
 EASY-OFF TAILGATE ....................................................147
Disconnecting The Rear Camera And Remote
Keyless Entry ................................................................147
Removing The Tailgate ...............................................148
Locking Tailgate........................................................... 150
 TRI-FOLD TONNEAU COVER — IF EQUIPPED ....... 150
Tri-Fold Tonneau Cover Removal.............................150
Tri-Fold Tonneau Cover Installation ........................ 155
Tri-Fold Tonneau Cover Cleaning ............................160
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18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
• The key fob may not be found if it is located next to amobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
• If your vehicle is equipped with a Wireless Charging Pad, the key fob may not be found if it is placed within 15 cm
(150 mm) of the pad. Refer to “Wireless Charging Pad—If
Equipped” in this chapter for further information.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
• In the ON/RUN position, all key fob buttons will work
until the vehicle reaches 2 mph (4 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped).
Key Fob
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light
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GETTING TO KNOW YOUR VEHICLE 25
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar-
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer -
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer- encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition switch
with the push of a button as long as the Remote Keyless
Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating posi -
tions; three of which are labeled and will illuminate when in
position. The three positions are OFF, ACC, and ON/RUN.
The fourth position is START; during start RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with the push of
a button, the key fob may have a low or depleted battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the START/STOP ignition
button, with your foot applied on the brake pedal, and push
to operate the ignition switch.2
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GETTING TO KNOW YOUR VEHICLE 31
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition and
a Radio Frequency (RF) receiver to prevent unauthorized
vehicle operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key fob obtained
from another vehicle.
After placing the ignition switch in the ON/RUN position,
the vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In addi-
tion, if the light begins to flash after the bulb check, it indi -
cates that someone attempted to start the engine with an
invalid key fob. In the event that a valid key fob is used to
start the engine but there is an issue with the vehicle elec -
tronics, the engine will start and shut off after two seconds. If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
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32 GETTING TO KNOW YOUR VEHICLE
Replacement Keys
NOTE:
Only key fobs that are programmed to the vehicle electronics
can be used to start and operate the vehicle. Once a key fob
is programmed to a vehicle, it cannot be programmed to any
other vehicle.
NOTE:
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank key
fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,including interference that may cause undesired opera -
tion.
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar -
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
CAUTION!
• Always remove the key fobs from the vehicle and lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go — Ignition, always remember to place the ignition in the
OFF position.
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34 GETTING TO KNOW YOUR VEHICLE
To Disarm The System
The vehicle security alarm can be disarmed using any of the
following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle with a validkey fob within 5 ft (1.5 m) of the passive entry door
handle. If equipped, refer to "Keyless Enter-N-Go —
Passive Entry" in this chapter for further information.
3. Cycle the ignition out of the OFF position.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle secu-
rity alarm will arm regardless of whether you are in the
vehicle or not. If you remain in the vehicle and open a door,
the alarm will sound. If this occurs, disarm the vehicle secu-
rity alarm. If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security alarm
will rearm itself.
Security System Manual Override
The vehicle security alarm will not arm/disarm if you lock/
unlock the doors using the manual door lock.
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GETTING TO KNOW YOUR VEHICLE 37
Power Side Steps — If Equipped
The Power Side Steps will extend a step for easier entry and
exit of the vehicle.
When configured for “Auto” mode, the Power Side Steps
will deploy when any of the doors are opened, or when the
deploy setting is activated through the touchscreen. When
configured for “Store” mode, the steps will stay in their posi-
tion but can also be deployed manually through the radio.
If the vehicle speed exceeds 5 mph (8 km/h), or if the retract
setting is selected in the touchscreen, the steps will retract.
Refer to “Uconnect Settings” in “Multimedia” for additional
information.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to the vehicle’s
Remote Keyless Entry system and a feature of Keyless
Enter-N-Go. This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob lock or
unlock buttons. NOTE:
• Passive Entry may be programmed on/off. Refer to
“Uconnect Settings” in “Multimedia” for further informa -
tion.
• If wearing gloves on your hands, or if it has been raining/ snowing on the Passive Entry door handle, the unlock
sensitivity can be affected, resulting in a slower response
time.
• If the vehicle is unlocked by Passive Entry and no door is opened within 60 seconds, the vehicle will re-lock and if
equipped will arm the security alarm.
• The vehicles security alarm can be armed/disarmed by pushing the passive entry key fob lock/unlock buttons (if
equipped).
• The key fob may not be able to be detected by the vehicle passive entry system if it is located next to a mobile phone,
laptop or other electronic device; these devices may block
the key fob's wireless signal and prevent the passive entry
handle from locking/unlocking the vehicle.
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48 GETTING TO KNOW YOUR VEHICLE
equipped), and a set of desired radio station presets. Your
remote keyless entry key fob can also be programmed to
recall the same positions when the unlock button is pushed.
NOTE:
Your vehicle is equipped with two key fobs, one key fob can
be linked to memory position 1 and the other key fob can be
linked to memory position 2.
The driver memory seat buttons are located on the driver
door, next to the door handle.Driver Memory Seat Buttons Programming The Memory Feature
To create a new memory profile, perform the following:
1. Place the vehicle’s ignition in the ON/RUN position (do
not start the engine).
2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside mirrors, adjustable pedals (if
equipped), and radio station presets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The instrument cluster display
will show which memory position has been set.
NOTE:
• Memory profiles can be set without the vehicle in PARK, but the vehicle must be in PARK to recall a memory
profile.
• To set a memory profile to your key fob, refer to “Linking And Unlinking The Remote Keyless Entry Key Fob To
Memory” in this section for further information.
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GETTING TO KNOW YOUR VEHICLE 49
Linking And Unlinking The Remote Keyless Entry Key
Fob To Memory
Your key fob can be programmed to recall one of two
pre-programmed memory profiles by pushing the unlock
button on the key fob.
NOTE:
Before programming your key fob you must select the
“Personal Settings Linked to Key Fob” feature through the
Uconnect Settings. Refer to “Uconnect Settings” in “Multi-
media” for further information.
To program your key fob, perform the following:
1. Place the vehicle’s ignition in the OFF position.
2. Select a desired memory profile 1 or 2.
NOTE:
If a memory profile has not already been set, refer to
"Programming The Memory Feature" in this section for
instructions on how to set a memory profile.
3. Once the profile has been recalled, push and release the set (S) button on the memory switch. 4. Push and release button (1) or (2) accordingly. “Memory
Profile Set” (1 or 2) will display in the instrument cluster.
5. Push and release the lock button on the key fob within 10 seconds.
NOTE:
Your key fob can be unlinked to your memory settings by
pushing the set (S) button, and then within 10 seconds,
pushing the unlock button on the key fob.
Memory Position Recall
NOTE:
The vehicle speed must be lower than 5 mph (8 km/h) to
recall memory positions. If a recall is attempted when the
vehicle speed is greater than 5 mph (8 km/h), a message will
be displayed in the instrument cluster display.
Driver One Memory Position Recall
• To recall the memory settings for driver one using the memory buttons on the door panel, push memory button
(1).
• To recall the memory settings for driver one using the key fob, push the unlock button on the key fob linked to
memory position 1.
2
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