lock RAM 1500 2021 Owners Manual

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Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device.
These features include locking/unlocking,
remote starting, and activating the horn and
lights of the vehicle.

Remote Commands
Remote Commands lets you send a request to
your vehicle in one of three ways:
Anywhere using your mobile device and
Uconnect App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer
Care (not available on all functions)
Using A Remote Command Through Your Mobile
Device And The Uconnect App

1. Press the desired Remote Command icon on your mobile device.

2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
1 — Lock Press this button to
lock your vehicle.
2 — Unlock Press this button to
unlock your vehicle.
3 — Vehicle Start Press this button to
start your vehicle.
4 — Cancel Vehicle Start Press this button to
cancel remote start.
5 — Horn & Lights Press this button to
sound the horn and activate your lights.
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activated your SiriusXM Guardian™
system). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Using A Remote Command Through Your
Owner’s Site

1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
services in your vehicle.

NOTE:
If you forgot your username or password, links
are provided on the website to help you retrieve
them.
2. If you have more than one vehicle registered into your Owner’s Site, select the
vehicle you want to send the command to by
clicking on its image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to
activate that feature. 4. You will then be asked to enter your
SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™
system). Please enter your SiriusXM
Guardian™ Security PIN.
5. A message will appear on the screen to let you know if the command was received by
your vehicle.
Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):

1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle
through the Uconnect App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:
Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsi -
bility to protect your PIN appropriately.Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
Requirements
Vehicle must be properly equipped with the
SiriusXM Guardian™ system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection.
If using the Uconnect App to command your
vehicle, your device must be compatible and
be connected to an operable LTE (voice/
data) or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.

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An ignition cycle is required for some remote
commands, such as Remote Vehicle Start
and Remote Door Lock/Unlock if following a
Remote Horn & Lights activation.
Your Remote Door Lock/Unlock request will
not be processed if the vehicle is in motion,
the ignition key is on or during an emergency
call.
NOTE:
All other remote services should be performed
via your Owner’s Site or through the Uconnect
App on your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you
with the ability to start the engine on your
vehicle without the keys and from virtually any
distance. Once started, the preset climate
controls in your vehicle can warm up or cool
down the interior.
You can also send a command to turn off an
engine that has been started using Remote
Vehicle Start. After 15 minutes, if you have not
entered your vehicle with the key, the engine
will shut off automatically. This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been
armed and not triggered since the last
vehicle start.
The doors, hood, and trunk/liftgate are
closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank
of fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an auto
-
matic transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded
or noisy parking area by activating the horn and
lights. It may also help if you need to draw
attention to your vehicle for any reason.
If you want, you can set up push notifications
every time a command is sent to turn on the
horn and lights.
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Here are a few of the many questions you can
ask Alexa®:
“Alexa®, ask to start my
with PIN XXXX.”
“Alexa®, ask to lock my
with PIN XXXX.”
“Alexa®, ask to send
1000 Chrysler Drive, Auburn Hills, Michigan
to my .”
“Alexa®, ask what is the fuel
level of my .”
An active subscription to SiriusXM Guardian™ is
required. To use Amazon Alexa®, first, register
for SiriusXM Guardian™ Ú page 283.
Next, link the Uconnect system on your vehicle
to Amazon Alexa®:

1. Download the Amazon Alexa® app on your mobile device (Apple® or Android™).

2. Once in the app, tap MENU and go to SKILLS.
3. Search for skill, then tap Enable. 4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the brand> Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials. This will be the same user
name and password you used when
registering for SiriusXM Guardian™
Connected Services.
7. CONFIRM account to return to the Skill.
You can now begin using the
Skill on Alexa®!
Google Assistant — If Equipped
With the Google Assistant, you can get help and
keep tabs on your car. The Assistant is available
across your devices, including Android™
phones, iPhone® devices, or voice-activated
speakers, like Google Home. If you need
assistance, ask Google for help, or for a
complete list of commands by saying: “Hey
Google, ask for help with my
car.” Here are a few examples of commands:
“Hey Google, ask to start my
with PIN XXXX.”
“Hey Google, ask to lock my
with PIN XXXX.”
“Hey Google, ask to send
1000 Chrysler Drive, Auburn Hills, Michigan
to my .”
“Hey Google, ask what is the
fuel level of my .”
To link your Uconnect account with Google
Assistant, follow these steps:

1. Download and install the Google Assistant app on your smart phone from the App
Store® or Google Play.

2. After installation, log in to the Google Assistant app with your Gmail ID. Verify your
account by pressing the icon in the upper
right hand corner.
3. Press the Discover button in the bottom left corner of the screen. Enter the vehicle
brand name.
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4. A prompt will appear to link your Uconnect
account. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address and password you created when you
activated Uconnect services.
6. Lastly, press “Authorize” to complete the linking process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a
remote start
Send a destination to their vehicle’s built-in
Uconnect Navigation system
Monitor vehicle vitals, such as tire press, fuel
level and oil life
And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving
and give you peace of mind when your loved
ones are out on the road. You can set boundary
limits, monitor driving speed, and pinpoint your
vehicle’s location any time, any place. Use the
Uconnect app to set alerts:
Boundary Alert
Receive a notification the moment your
vehicle is driven either out of or into a
geographic boundary that you set.
Curfew Alert
Receive a notification when your car is being
driven outside of the curfew time.
Speed Alert
Receive a notification whenever your car
exceeds a speed limit you set.
Valet Alert
Receive a notification if and when your
vehicle is driven outside a quarter-mile
radius of a valet drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Uconnect app
right on your Apple® Watch or Android™ Wear.
To get started, follow these steps:

1. Download the Uconnect app from the App Store® or Google Play.
2. Log onto the app from your smartphone
using the username and password you
created when you first set up your account.
3. Make sure your watch and smartphone are connected through Bluetooth®.
4. The Uconnect app should appear on your SmartWatch.
Once the app is downloaded on your
SmartWatch, you can enjoy these features:
Lock or unlock your vehicle by tapping the
remote lock button in the app and entering
your security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel
level, vehicle location, tire pressure warning,
and more.
For help, refer to the Uconnect YouTube
channel for SmartWatch Integration.
Uconnect Market
With Uconnect Market, you can enjoy seamless
and secure transactions from the comfort of
your vehicle. Make restaurant reservations,
place food orders, or pay for other goods and
services right from the vehicle’s touchscreen.

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CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it
can take up to three minutes or more for
the request to get to your vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will lock/unlock the door
more quickly, however its range is limited
and your Uconnect App comes in handy for
these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile
devices, which is why security measures
have been engineered into the Uconnect
App. Asking for your username, password
and SiriusXM Guardian™ Security PIN are
required for the activation of Remote
services through your mobile device. It is
your responsibility to protect your
passwords and PINs.
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App is
compatible with most devices with the
Apple® and Android™ operating systems. The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Uconnect App running slow? The
Uconnect App relies on a mobile network
connection from your device to send
commands to your vehicle which must have
an operable LTE (voice/data) or 3G, 4G
(data), or 5G (data) network connection. If
either your device or your vehicle is in an
area with below average coverage, it may
take longer to log in and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to
your vehicle.

2. Can I cancel a route I sent to my vehicle?
Yes, once you enter your vehicle, and start
the engine, the pop-up message stating that
you have a new route will appear. There is
an exit button on the pop-up that will cancel
the route if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once
you enter the vehicle, and start the engine,
the pop-up message offers a “Locations”
option. Once “Locations” is selected, you
can choose from a list of recently sent
destinations.

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2.Why do I need an email address? Without
an email address, customers cannot
register for SiriusXM Guardian™. Customers
need to register so they can subscribe to
receive additional services and create a
SiriusXM Guardian™ Security PIN for
remote command requests.
3. How do I create a SiriusXM Guardian™
security PIN? Set up your SiriusXM
Guardian™ Security PIN during the
registration process. The SiriusXM
Guardian™ Security PIN will be required to
authenticate you when accessing your
account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM
Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s
Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your
Owner’s Site, and select Edit Profile >
SiriusXM Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated
online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit
your personal information. Make your edits
and click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for
certain Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription
comes up for renewal? If you have added a
credit card to your account information, your subscription will be automatically
renewed for a term length in accordance
with the service plan that you have selected
at the then current subscription rate and on
every renewal date thereafter, unless you
cancel your subscription by calling SiriusXM
Guardian™ Care. If you have not added a
credit card to your account, SiriusXM
Guardian™ will send you an email or letter
in advance of your expiration date to remind
you that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror.
12. How do I update my credit card
information? Login to your Owner’s Site,
and select Edit Profile, then select SiriusXM
Guardian™ Payment Account.
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VEHICLE DYNAMICS
The Vehicle Dynamics page displays
information concerning the vehicle’s transfer
case and steering angel.
The following information is displayed:

1. Status of Transfer Case

2. Status of Front Axles — If Equipped
3. Status of the Rear Axles
4. Steering angle in degrees

Drivetrain Menu 2WD/4WD

ACCESSORY GAUGE
The Accessory Gauge page displays the current
status of the vehicle’s Coolant Temperature, Oil
Temperature, Oil Pressure, Transmission
Temperature, and Battery Voltage.
Accessory Gauge Menu 2WD/4WD

PITCH & ROLL
The Pitch & Roll page displays the vehicle’s
current pitch (angle up and down) and roll
(angle side to side) in degrees.The Pitch & Roll
gauge provide a visualization of the current
vehicle angle.
Pitch & Roll Menu 2WD/4WD

1 — Transfer Case Status
2 — Front Axle Locker Status
3 — Steering Angle
4 — Rear Axle Locker Status
1 — Coolant Temperature
2 — Oil Temperature
3 — Oil Pressure
4 — Battery Voltage
5 — Transmission Temperature
1 — Current Pitch
2 — Current Roll

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310 (Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability
and brake performance under most braking
conditions. The system automatically prevents
wheel lock, and enhances vehicle control during
braking.
The ABS performs a self-check cycle to ensure
that the ABS is working properly each time the
vehicle is started and driven. During this
self-check, you may hear a slight clicking sound
as well as some related motor noises.
The ABS is activated during braking when the
system detects one or more wheels are
beginning to lock. Road conditions such as ice,
snow, gravel, bumps, railroad tracks, loose
debris, or panic stops may increase the
likelihood of ABS activation(s).You also may experience the following normal
characteristics when ABS activates:
ABS motor noise or clicking sounds (you may
continue to hear for a short time after the
stop)
Brake pedal pulsations
A slight drop of the brake pedal at the end of
the stop
The ABS is designed to function with the
Original Equipment Manufacturer (OEM) tires.
Modification may result in degraded ABS
performance.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter -
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)

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SAFETY311
Anti-Lock Brake System (ABS) Warning
Light
The yellow ABS Warning Light will turn on when
the ignition is placed in the ON/RUN mode and
may stay on for as long as four seconds.
If the ABS Warning Light remains on or comes
on while driving, it indicates that the anti-lock
portion of the brake system is not functioning
and that service is required. However, the
conventional brake system will continue to
operate normally if the ABS Warning Light is on.
If the ABS Warning Light is on, the brake system
should be serviced as soon as possible to
restore the benefits of anti-lock brakes. If the
ABS Warning Light does not come on when the
ignition is placed in the ON/RUN mode, have
the light repaired as soon as possible.
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system. This
system includes Anti-Lock Brake System (ABS),
Brake Assist System (BAS), Electronic Brake
Force Distribution (EBD), Electronic Roll
Mitigation (ERM), Electronic Stability Control
(ESC), Hill Start Assist (HSA), and Traction Control System (TCS). These systems work
together to enhance both vehicle stability and
control in various driving conditions.
Your vehicle may also be equipped with Trailer
Sway Control (TSC) and Hill Descent Control
(HDC).
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and
amount of brake application, and then applies
optimum pressure to the brakes. This can help
reduce braking distances. The BAS
complements the Anti-Lock Brake System
(ABS). Applying the brakes very quickly results
in the best BAS assistance. To receive the
benefit of the system, you must apply
continuous braking pressure during the
stopping sequence (do not “pump” the brakes).
Do not reduce brake pedal pressure unless
braking is no longer desired. Once the brake
pedal is released, the BAS is deactivated.
Brake System Warning Light
The red Brake System Warning Light will turn on
when the ignition is placed in the ON/RUN
mode and may stay on for as long as four
seconds.
If the Brake System Warning Light remains on or
comes on while driving, it indicates that the
brake system is not functioning properly and
that immediate service is required. If the Brake
System Warning Light does not come on when
the ignition is placed in the ON/RUN mode,
have the light repaired as soon as possible.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.
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