lock RAM 1500 2021 User Guide

GETTING TO KNOW YOUR VEHICLE19

1. Remove the emergency key (1) by pushing
the emergency key release button (2) on
the side of the key fob, and pulling the
emergency key out with your other hand.

Emergency Key Removal

2. Hold the key fob with the button side facing down, and locate the small rectangular gap
on the left side between the housing and
the back cover of the key fob. Use a small
screw driver (or similar tool) to pry open the
left side of the fob cover while applying
pressure until the cover snaps open.
3. Next, locate the gap on the right side of the key fob, which is positioned further to the edge than the left side gap. Pry open the
right side, and remove the back cover.
4. Remove the battery by using your thumb to slide the battery downward and back
toward the key ring.

Key Fob Battery Location

NOTE:
When replacing the battery, ensure the (+) sign
on the battery is facing upward. Avoid touching
the new battery with your fingers. Skin oils may
cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.
5. Replace the battery by using your thumb to push down and slide the battery under the
small lip on the top edge of the opening.
Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
7. Reinsert the emergency key until it locks into place.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
1 — Emergency Key
2 — Emergency Key Release Button
2

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20GETTING TO KNOW YOUR VEHICLE
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer Ú
page 482.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics Ú
page 482.
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF mode.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.

21_DT_OM_EN_USC_t.book Page 20

GETTING TO KNOW YOUR VEHICLE21
(Continued)
IGNITION SWITCH
KEYLESS ENTER-N-GO — IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long
as the key fob is in the passenger compartment.
The START/STOP ignition button has several
operating modes that are labeled and will
illuminate when in position. These modes are
OFF, ACC, ON/RUN, and START.
Keyless Push Button Ignition

The push button ignition can be placed in the
following modes: OFF

The engine is stopped
Some electrical devices (e.g. central locking,
alarm, etc.) are still available
ACC
Engine is not started
Some electrical devices are available (e.g.
power sunroof, power windows etc.)
ON/RUN
Driving position
All the electrical devices are available (e.g.
climate controls, heated seats, etc.)
START
The engine will start (when foot is on the
brake)
NOTE:
If the ignition switch does not change the mode
by pushing the button, the key fob may have a
low or depleted battery. In this situation, a back
up method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the START/STOP ignition button and push to
operate the ignition switch.

Back Up Starting Method

1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
2

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22GETTING TO KNOW YOUR VEHICLE
NOTE:
The key fob may not be detected by the
vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob’s wireless signal and prevent the Keyless Enter-N-Go system from
starting the vehicle.
Engine starting procedure Ú
page 140.
When opening the driver's door and the igni -
tion is in the ON/RUN position (engine not
running), a chime will sound to remind you to
place the ignition in the OFF position. In addi -
tion to the chime, the message “Ignition or
Accessory ON” will display in the cluster.
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
Remote start is used to defrost windows in cold
weather and to reach a comfortable climate in
all ambient conditions before the customer
enters the vehicle. NOTE:
Obstructions between the vehicle and key fob
may reduce this range.
HOW TO USE REMOTE START
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the parking lights will
flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and
the vehicle will remain in the Remote Start
mode for a 15 minute cycle.
Pushing the remote start button a third time
shuts the engine off.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ON/RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING!
(Continued)
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

21_DT_OM_EN_USC_t.book Page 22

GETTING TO KNOW YOUR VEHICLE23
To drive the vehicle, push the unlock button,
insert the key into the ignition, and turn to the
ON/RUN position.
NOTE:
With Remote Start, the engine will only run
for 15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The ignition must be placed in the ON/RUN
position before the Remote Start sequence
can be repeated for a third cycle. All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle Security system not active
Malfunction Indicator Light is not illuminated
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote
Start system, either push and release the
unlock button on the key fob to unlock the
doors, or unlock the vehicle using Keyless
Enter-N-Go — Passive Entry via the door
handles, and disarm the vehicle security system
(if equipped). Then, prior to the end of the
15 minute cycle, press the brake pedal and
push and release the START/STOP ignition
button.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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26GETTING TO KNOW YOUR VEHICLE
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors, hood, tailgate, and the Keyless Enter-N-Go
— Ignition for unauthorized operation. While the
Vehicle Security system is armed, interior
switches for door locks and tailgate release are
disabled. If something triggers the alarm, the
Vehicle Security system will provide the following
audible and visible signals:
The horn will pulse
The turn signals will flash
The vehicle security light in the instrument
cluster will flash
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed
in the OFF position.

For vehicles equipped with Keyless Entry,
make sure the vehicle’s keyless ignition
system is OFF.
2. Perform one of the following methods to lock the vehicle:
Push the lock button on the interior
power door lock switch with the driver
and/or passenger door open.
Push the lock button on the exterior
Passive Entry door handle with a valid key
fob available in the same exterior zone
Úpage 28.
Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry door handle to unlock
the door Ú page 28.
Cycle the ignition out of the OFF position to
disarm the system.
NOTE:
The driver's door key cylinder cannot arm or
disarm the Vehicle Security system. Use of
the door key cylinder when the system is
armed will sound the alarm when the door is
opened.
The Vehicle Security system remains armed
when the power tailgate (if equipped) is
opened using the tailgate button on the key
fob.
If Passive Entry (if equipped) is used to
unlock the tailgate, the Vehicle Security
system is disarmed and the rest of the
vehicle doors will remain locked unless
“Unlock All Doors 1st Press” is selected in the
Passive Entry settings.
When the Vehicle Security system is armed,
the interior power door lock switches will not
unlock the doors.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

21_DT_OM_EN_USC_t.book Page 26

GETTING TO KNOW YOUR VEHICLE27
The Vehicle Security system is designed to
protect your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the Vehicle Security
system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the Vehicle Security system.
If the Vehicle Security system is armed and the
battery becomes disconnected, the Vehicle
Security system will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm, and no action is
taken to disarm it, the Vehicle Security system
will turn the horn off after 29 seconds, five
seconds between cycles, and up to eight cycles
if the trigger remains active. The Vehicle
Security system will then rearm itself.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you
lock the doors using the manual door lock.
DOORS
MANUAL DOOR LOCKS
The power door locks can be manually locked
from inside the vehicle by using the door lock
knob. To lock each door, push the door lock
knob on each door trim panel downward. To
unlock the front doors, pull the inside door
handle to the first detent. To unlock the rear
doors, pull the door lock knob on the door trim
panel upward. If the lock knob is down when the
door is closed, the door will lock. Therefore,
make sure the key fob is not inside the vehicle
before closing the door.
NOTE:
Manually locking the vehicle will not arm the
Vehicle Security system.

Door Lock Knob

WARNING!
For personal security and safety in the
event of a collision, lock the vehicle doors
before you drive as well as when you park
and leave the vehicle.
When exiting the vehicle, always make sure
the keyless ignition is in the OFF mode,
remove the key fob from the vehicle and
lock your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
2

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28GETTING TO KNOW YOUR VEHICLE
POWER DOOR LOCKS — IF EQUIPPED
The power door lock switches are located on
each front door panel. Push the switch to lock or
unlock the doors.

Power Door Lock Switches

The driver’s door will unlock automatically if the
keys are found inside the vehicle when the door
lock button on the front door panel is used to
lock the door. This will occur for two attempts.
Upon the third attempt, the doors will lock even
if the key is inside.
NOTE:
If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door
may not unlock automatically. If the door lock switch is pushed while the
ignition is in ACC or ON/RUN and the driver's
door is open, the doors will not lock.
If a rear door is locked, it cannot be opened
from inside the vehicle without first unlocking
the door. The door may be unlocked manually
by raising the lock knob.
POWER SIDE STEPS — IF EQUIPPED
The Power Side Steps will extend a step for
easier entry and exit of the vehicle.
When configured for “Auto” mode, the Power
Side Steps will deploy when any of the doors are
opened, or when the deploy setting is activated
through the touchscreen. When configured for
“Store” mode, the steps will not deploy unless
the setting is selected manually through the
“Controls” menu within the touchscreen.
If the vehicle speed exceeds 5 mph (8 km/h), or
if the retract setting is selected within Uconnect
Settings Ú
page 237, the steps will retract.
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s key fob and a feature of Keyless
Enter-N-Go — Passive Entry. This feature allows you to lock and unlock the vehicle’s door(s)
without having to push the key fob lock or
unlock buttons.
NOTE:
Passive Entry may be programmed on or off
within Uconnect Settings Ú
page 237.
The key fob may not be detected by the
vehicle Passive Entry system if it is located
next to a mobile phone, laptop, or other elec -
tronic device; these devices may block the
key fob’s wireless signal and prevent the
Passive Entry system from locking/unlocking
the vehicle.
Passive Entry Unlock initiates illuminated
approach (low beams, license plate lamp,
position lamps) for whichever time duration
is set between 0, 30, 60 or 90 seconds.
Passive Entry Unlock also initiates two
flashes of the turn signal lamps.
If wearing gloves, or if it has been raining/
snowing on the Passive Entry door handle,
the unlock sensitivity can be affected,
resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and (if equipped) will arm
the Vehicle Security system.

21_DT_OM_EN_USC_t.book Page 28

GETTING TO KNOW YOUR VEHICLE29
To Unlock From The Driver Or Passenger Side
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, grab the handle to
unlock the vehicle. Grabbing the driver’s door
handle will unlock the driver door automatically.
Grabbing the passenger door handle will unlock
all doors and the tailgate automatically.

Grab The Door Handle To Unlock

NOTE:
If “Unlock All Doors 1st Press” is
programmed all doors will unlock when you
grab hold of the front driver’s door handle.
You can select between “Unlock Driver Door
1st Press” and “Unlock All Doors 1st Press”
within the Uconnect Settings Ú page 237.
All doors will unlock when the front
passenger door handle is grabbed regardless
of the driver’s door unlock preference
setting.
Frequency Operated Button Integrated Key
(FOBIK-Safe)
To minimize the possibility of unintentionally
locking a Passive Entry key fob inside your
vehicle, the Passive Entry system is equipped
with an automatic door unlock feature which
will function if the ignition switch is in the OFF
position.
There are five situations that trigger a
FOBIK-Safe search in any passive entry vehicle:
A lock request is made by a valid Passive
Entry key fob while a door is open.
A lock request is made by the Passive Entry
door handle while a door is open.
A lock request is made by the door panel
switch while the door is open.
When the Vehicle Security system is in
pre-arm or armed status and the tailgate
transitions from opened to closed.
When the tailgate transitions from open to
closed and remote start is active.
When any of these situations occur, after all
open doors are shut, the FOBIK-Safe search will
be executed. If it finds a Passive Entry key fob
inside the vehicle, the vehicle will unlock and
alert the customer.
NOTE:
The vehicle will only unlock the doors when a
valid Passive Entry key fob is detected inside
the vehicle. The vehicle will not unlock the doors
when any of the following conditions are true:
The doors are manually locked using the door
lock knobs.
Three attempts are made to lock the doors
using the door panel switch and then the
doors are closed.
There is a valid Passive Entry key fob outside
the vehicle within 5 ft (1.5 m) of a Passive
Entry door handle.
To Lock The Vehicle’s Doors And Tailgate
With one of the vehicle’s Passive Entry key fobs
within 5 ft (1.5 m) of either front door handles,
pushing the Passive Entry lock button will lock
the vehicle.
2

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30GETTING TO KNOW YOUR VEHICLE

Push The Door Handle Button To Lock

NOTE:
DO NOT grab the door handle when pushing the
door handle lock button. This could unlock the
door(s).

Do NOT Grab The Door Handle When Locking
NOTE:
After pushing the door handle button, you
must wait two seconds before you can lock or
unlock the doors, using either Passive Entry
door handle. This is done to allow you to
check if the vehicle is locked by pulling the
door handle without the vehicle unlocking.
If Passive Entry is disabled using the
Uconnect settings, the key protection
described in "Frequency Operated Button
Integrated Key (FOBIK-Safe)" remains active/
functional.
The Passive Entry system will not operate if
the key fob battery is depleted.
The LED light on the key fob will not blink
if the key fob battery is low or fully
depleted, but a low key fob battery condi
-
tion will still support the Passive Entry
system functionality. When the key fob
battery is low, the instrument cluster will
display a message indicating that the key
fob battery is low Ú page 17
Ú page 482.
AUTOMATIC UNLOCK DOORS ON EXIT —
I
F EQUIPPED
The doors will unlock automatically on vehicles
with power door locks after the following
sequence of actions:

1. The Automatic Unlock Doors On Exit
feature is enabled.

2. All doors are closed.
3. The transmission gear selector was not in PARK, then is placed in PARK.
4. Any door is opened.
AUTOMATIC DOOR LOCKS — IF
E
QUIPPED
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
is enabled/disabled in the Uconnect Settings
Ú page 237.

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