warning RAM 1500 2021 Owners Manual

376IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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IN CASE OF EMERGENCY377
(Continued)
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/
data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/
data) or 4G (data) network connection and a
GPS signal is required for the SOS Call
system to function properly.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user's authority to operate
the equipment.
JACKING AND TIRE CHANGING
NOTE:
If your vehicle is equipped with an air suspen -
sion system, there is a feature which allows the
automatic leveling to be disabled to assist with
changing a tire. This feature can be activated
through the Uconnect system Ú page 249.
PREPARATIONS FOR JACKING
NOTE:
If your vehicle is equipped with Air Suspension,
you will need to enable Tire Jack Mode in the
Uconnect system Úpage 165 before changing
the tire.

1. Park on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Shift the transmission into Park (P).
5. Turn the ignition OFF.
WARNING!
Do not attempt to change a tire on the side
of the vehicle close to moving traffic. Pull
far enough off the road to avoid the danger
of being hit when operating the jack or
changing the wheel.
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING! (Continued)
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
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IN CASE OF EMERGENCY379
There are two ways to assemble the tools:
Assembled For Spare Tire Lowering/Raising

Assembled For Spare Tire Lowering/Raising
NOTE:
If the tailgate is lowered, adding the shorter
extension 5 to jack extension 4 will enable
lowering the spare tire without having to raise
the tailgate.
Assembled For Jack Operation

Assembled For Jack Operation

1 — Lug Wrench
2 — Long Extension Without Spring Clip 2
3 — Long Extension With Spring Clip 3
4 — Long Extension With Spring Clip 4
5 — Short Extension 5
CAUTION!
The lug wrench can only be attached to
extension 2.
When attaching the tool to the winch mech -
anism be sure the large flared end opening
on extension 4 is positioned correctly over
the winch mechanism adjusting nut.
Damage to the lug wrench, extensions and
winch mechanism may occur from
improper tool assembly.
1 — Lug Wrench
2 — Long Extension 2
3 — Long Extension 3
4 — Long Extension 4
5 — Short Extension 5
6 — Extension With Hook
WARNING!
After using the jack and tools, always reinstall
them in the original carrier and location.
While driving you may experience abrupt
stopping, rapid acceleration or sharp turns. A
loose jack, tools, bracket or other objects in
the vehicle may move around with force,
resulting in serious injury.
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IN CASE OF EMERGENCY381
(Continued)
6. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of
the cable.

Tilting The Retainer Through The Center Of The Wheel

7. Pull the retainer through the center of the wheel.

Pulling The Retainer Through The Center Of The Wheel
NOTE:
The winch mechanism is designed for use with
the extension tubes only. Use of an air wrench
or other power tools is not recommended and
can damage the winch.
JACKING INSTRUCTIONS

Jack Warning Label

WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire
change.
If working on or near a roadway, be
extremely careful of motor traffic.
To assure that spare tires, flat or inflated,
are securely stowed, spares must be
stowed with the valve stem facing the
ground.
WARNING!
(Continued)
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IN CASE OF EMERGENCY383
When changing a rear wheel, assemble the
extension with jack hook to the jack and
connect the extension tubes. Access the
rear jacking location from behind the rear
tire. Place the jack under the Jack Lifting
Point located on the rear axle lower control
arm bracket. Then locate the slot in the jack
lift plate onto the rear axle Jack Lifting Point.
Attach the extension with jack hook extend -
ing to the rear of the vehicle.

Rear Lifting Point Rear Jacking Location

Connect the long extensions to the lug
wrench.
5. By rotating the lug wrench clockwise, raise the vehicle until the wheel just clears the
ground surface. 6. Remove the lug nuts and pull the wheel off.
Install the spare wheel and lug nuts with the
cone shaped end of the lug nuts toward the
wheel. Hand tighten the lug nuts with the
vehicle lifted. To avoid the risk of forcing the
vehicle off the jack, do not fully tighten the
lug nuts until the vehicle has been
completely lowered.
7. Finish tightening the lug nuts. Push down on the wrench handle for increased leverage.
Tighten the lug nuts in a star pattern until
each lug nut has been tightened twice
Úpage 467. If in doubt about the correct
tightness, have them checked with a torque
wrench by an authorized dealer or at a
service station.
CAUTION!
Before raising the wheel off the ground, make
sure that the jack will not damage
surrounding truck parts and adjust the jack
position as required.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off
the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
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384IN CASE OF EMERGENCY
8. If your vehicle is equipped with a wheel
center cap, install the cap and remove the
wheel blocks. Do not install chrome or
aluminum wheel center caps on the spare
wheel. This may result in cap damage.
9. Lower the jack to its fully closed position. Stow the replaced tire, and secure the jack
and tools in the proper location.
10. Adjust the tire pressure when possible.
TO STOW THE FLAT OR SPARE

1. Turn the wheel so that the valve stem is facing upward and toward the rear of the
vehicle for convenience in checking the
spare tire inflation. Slide the wheel retainer
through the center of the wheel.

Reinstalling The Retainer
2. Lift the spare tire with one hand to give
clearance to tilt the retainer at the end of
the cable and position it properly across the
wheel opening.

Pushing The Retainer Through The Center Of The Wheel And Positioning It

WARNING!
A loose tire or jack thrown forward in a
collision or hard stop, could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided.WARNING!
A loose tire or jack thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided. Have the deflated (flat) tire repaired
or replaced immediately.

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386IN CASE OF EMERGENCY
NOTE:
Ensure that the jack slides into the front hold
down location.
5. Turn the wing bolt clockwise to secure to the
floor pan. Reinstall the plastic cover.

Jack Hold Down Wing Bolt
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle, or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so please
follow the procedures in this section carefully.
NOTE:
When using a portable battery booster pack,
follow the manufacturer's operating instruc -
tions and precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located in the front
of the engine compartment, behind the left
headlight assembly.

Battery Location

NOTE:
The positive battery post may be covered with a
protective cap. Lift up on the cap to gain access
to the positive battery post. Do not jump off
fuses. Only jump directly off positive post which
has a positive (+) symbol on or around the post.
WARNING!
After using the jack and tools, always reinstall
them in the original carrier and location.
While driving you may experience abrupt
stopping, rapid acceleration or sharp turns. A
loose jack, tools, bracket or other objects in
the vehicle may move around with force,
resulting in serious injury.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.

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IN CASE OF EMERGENCY387

Positive Battery Post

See below steps to prepare for jump starting:

1. Apply the parking brake, shift the automatic transmission into PARK and
turn the ignition OFF.

2. Turn off the heater, radio, and all electrical accessories.
3. Pull upward and remove the protective cover over the remote positive (+) battery
post.
4. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables’ reach, apply the parking brake and
make sure the ignition is OFF.
JUMP STARTING PROCEDURE
Connecting The Jumper Cables

Jumper Cable Connections

WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact. You
could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could
result in damage to the charging system of
the booster vehicle or the discharged vehicle.
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388IN CASE OF EMERGENCY

1. Connect the positive
(+) end of the jumper
cable to the positive (+)
post of the
discharged vehicle.

NOTE:
Do not jump off fuses. Only jump directly off
positive post.
2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to a good engine ground. A
“ground” is an exposed metallic/unpainted
part of the engine, frame or chassis, such as
an accessory bracket or large bolt. The
ground must be away from the battery and
the fuel injection system. 5. Start the engine in the vehicle that has the
booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the disconnection procedure below.
Disconnecting The Jumper Cables

1. Disconnect the negative
(-)
end of the
jumper cable from the engine ground of
the vehicle with the discharged battery.

2. Disconnect the opposite end of the negative (-) jumper cable from the negative (-) post of
the booster battery. 3. Disconnect the positive
(+) end of the
jumper cable from the positive (+) post of
the booster battery.

4. Disconnect the opposite end of the positive (+) jumper cable from the positive
(+) post of the vehicle with the discharged
battery.

If frequent jump starting is required to start your
vehicle you should have the battery and
charging system inspected at an authorized
dealer.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery.
The resulting electrical spark could cause the
battery to explode and could result in
personal injury.
CAUTION!
Do not connect jumper cable to any of the
fuses on the positive battery terminal. The
resulting electrical current will blow the fuse.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.

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IN CASE OF EMERGENCY389
REFUELING IN EMERGENCY – IF EQUIPPED
The fuel filling procedure in case of an
emergency is described on Ú page 208.
The vehicle is equipped with a refueling funnel.
If refueling is necessary, while using an
approved gas can, please insert the refueling
funnel into the filler neck opening.

Refueling FunnelInserting Funnel

IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
the engine idle speed while preventing
vehicle motion with the brakes.
NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.
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