mirror RAM 1500 2021 Owner's Manual

STARTING AND OPERATING219
TRAILER AND TONGUE WEIGHT

Weight Distribution

Consider the following items when computing
the weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or
equipment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the
trailer adds to the load on your vehicle. Also,
additional factory-installed options or
dealer-installed options must be considered as
part of the total load on your vehicle. Refer to
the “Tire And Loading Information” placard for the maximum combined weight of occupants
and cargo for your vehicle.
TRAILER REVERSE STEERING CONTROL
Trailer Reverse Steering Control (TRSC) is a
feature that will allow the driver to back up a
trailer using a knob located on the center stack.
The feature works by the user first hooking up a
trailer and then performing the calibration
maneuvers.
Calibration:
First bring the vehicle and trailer to a complete
stop in a large open area, place the vehicle in
PARK and push the TRSC button located above
the knob in the center stack.
To calibrate a trailer, the driver must drive
forward 100 ft (30 m). Then perform a 90
degree turn and return to a straight position for
65 ft (20 m). Perform another 90 degree turn,
followed by another 65 ft (20 m) straight drive. Upon completion this the feature will be
available to activate.
NOTE:
The 90 degree turns could be in either the left
or right direction.

Trailer Reverse Steering Control Calibration

CAUTION!
Always observe the position of the trailer and
surroundings using the camera and mirrors to
avoid damage to the truck or trailer.
1 — Straight 100 ft (30 m)
2 — Intersection turn with radius 50-65 ft
(15-20 m) in either direction
3 — Straight 50 ft (15 m)
4 — Intersection turn with radius 50-65 ft
(15-20 m) in either direction
5 — Straight 50 ft (15 m)
6 — Straight 65 ft (20 m), making sure to align ve -
hicle/trailer to path center line
7 — Feature is active, turn knob left or right to
back the trailer up
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LaneSense Warning This setting will change the distance at which the steering wheel will
provide lane departure feedback. The available settings are “Early”,
“Medium”, and “Late”.
LaneSense Strength
This setting will change the strength of the steering wheel feedback
during a lane departure. The available setting are “Low”, “Medium”, and
“High”.
ParkSense This setting will change the type of ParkSense alert when a close object is
detected. The “Sound Only” setting will provide an audible chime when
an object is detected. The “Sound and Display” setting will provide both
an audible chime and a visual display when an object is detected.
Front ParkSense Volume This setting adjusts the volume of the Front ParkSense system. The
available settings are “Low”, “Medium”, and “High”.
Rear ParkSense Volume This setting adjusts the volume of the Rear ParkSense system. The
available settings are “Low”, “Medium”, and “High”.
Rear ParkSense Braking Assist This setting will turned the Rear ParkSense Braking Assist on or off.
Blind Spot Alert This setting will change the type of alert provided when an object is
detected in a vehicle’s blind spot. The “Off” setting will turn off Blind Spot
Alert. The “Lights” setting will activate the Blind Spot Alert lights on the
outside mirrors. The “Lights & Chime” setting will activate both the lights
on the outside mirrors and an audible chime.
Trailer Length For Blind Spot Alert This setting will auto detect the length of an attached trailer. The “Auto”
setting will have the system automatically set the trailer length. The
“Max” setting will always set the length to the maximum 39.5 ft (12 m).
Hill Start Assist This setting will turn the Hill Start Assist system on or off.
Setting NameDescription
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244MULTIMEDIA
Mirrors & Wipers — If Equipped
When the Mirrors & Wipers button is pressed on the touchscreen, the system displays the options related to the vehicle’s mirrors and wipers.ParkView Backup Camera Delay
This setting will add a timed delay to the rear backup camera when
shifting out of reverse.
ParkView Backup Camera Active Guidelines This setting will turn the Backup Camera Active Guidelines on or off.
ParkView Backup Camera Fixed Guidelines This setting will turn the Backup Camera Fixed Guidelines on or off.
Tire Fill Assist This setting will turn Tire Fill Assist on or off.
Power Side Step — If Equipped This setting will raise and lower or stow the power side steps. The
available options are “Automatic” to raise and lower the power side steps
or “Stow” to deactivate the power side steps.
Setting Name
Description
Setting NameDescription
Tilt Side Mirrors In Reverse This setting will tilt the outside side-view mirrors when the ignition is in
the ON/RUN position and the transmission gear selector is in the
REVERSE position. The mirrors will move back to their previous position
when the transmission is shifted out of REVERSE. The available settings
are “On” and “Off”.
Rain Sensing Auto Wipers This setting will turn the rain sensing auto wipers on or off.
Headlights With Wipers This setting will turn the headlights on when the wipers are activated.

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282MULTIMEDIA
CONNECTED VEHICLE SERVICES — IF
EQUIPPED
IS MY VEHICLE CONNECTED?
Vehicles with an Assist and an SOS button are
connected vehicles. These buttons will be
located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you
have a connected radio and can take
advantage of the many connected vehicle
features.
For further information about the ASSIST and
SOS buttons Ú page 373.
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
vehicle services. To unlock the full potential of
SiriusXM Guardian™ in your vehicle, you first
need to activate SiriusXM Guardian™ services. NOTE:
SiriusXM Guardian™ involves the collection,
transmission and use of data from your vehicle
Ú
page 306.
SiriusXM Guardian™ Contact Information
And Business Hours
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.siri -
usxm.ca/guardian-v1/ or call
1-877-324-9091 Uconnect Phone Customer Support
UconnectPhone.com or for US residents call:
1-877-855-8400.
Canadian residents call: 1-800-465-2001
(English) or call: 1-800-387-9983 (French).
Business Hours
Central Time
Monday through Friday – 7:00 am to 10:00 pm
Saturday – 8:00 am to 9:00 pm
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device
in the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
with the SiriusXM Guardian™ Customer Care
center via wireless and landline
communications networks. Depending on the
type of device in your vehicle, some SiriusXM
Guardian™ services require an operable LTE
(voice/data) or 3G or 4G (data) network
compatible with your device. SiriusXM
Guardian™ is available only on equipped
vehicles purchased within the continental
United States, Alaska, Hawaii, Puerto Rico and
Canada.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to comply may result in an accident involving
serious injury or death.

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NOTE:
Certain SiriusXM Guardian™ services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite signal reception, which
can limit the ability to reach the response
center or reach emergency support.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly
in remote or enclosed areas.
Other factors outside the control of SiriusXM
Guardian™ that may limit or prevent service
delivery are hills, structures, buildings,
tunnels, weather, damage to the electrical
system or other important parts of your
vehicle, network congestion, civil distur-
bances, actions of third parties or the govern -
ment, Internet failure, and/or the physical
location of your vehicle, such as in an under -
ground parking structure or under a bridge.
Not all SiriusXM Guardian™ features are
available for all models.
SiriusXM Guardian™ provides:
The ability to remotely lock/unlock and remote
start your vehicle from virtually anywhere by
using the Uconnect App or your computer.
Send & Go capability with the Uconnect App.
Use the Uconnect App to easily search, map
and send your locations directly to your
Uconnect Navigation.
The ability to locate your vehicle, when you
forget where you parked, using the Vehicle
Finder function of the Uconnect App.
Before you drive, familiarize yourself with the
easy-to-use Uconnect system and SiriusXM
Guardian™ services.
The ASSIST and SOS Call Buttons On Your
Rearview Mirror Or Overhead Console
The ASSIST Button is used for contacting
Roadside Assistance, Vehicle Care, Uconnect
Care, and SiriusXM Guardian™ Customer Care.
The SOS Call button connects you directly to
SiriusXM Guardian™ Customer Care for
assistance in an emergency.
Activation
To unlock the full potential of SiriusXM
Guardian™ in your vehicle, you must activate
your SiriusXM Guardian™ services.

1. Press the Apps icon on the bottom of your in-vehicle touchscreen.
2. Select the Activate Services icon from your
list of apps.
3. For customers in the United States , select
“Customer Care” to speak with a SiriusXM
Guardian™ Customer Care agent who will
activate services in your vehicle, or select
“Enter Email” to activate on the web.
For customers in Canada , enter your email
address to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included
trial period for use of the SiriusXM Guardian™
services starting on the date of vehicle
purchase. To get started with your trial,
enrollment in SiriusXM Guardian™ is required.
The Uconnect 4C/4C NAV includes a trial* of
SiriusXM Guardian™ services from your date of
purchase.
* Included trial applies to new vehicles only.
Features And Packages
After the trial period, you must purchase a
subscription to continue your services by calling
a SiriusXM Guardian™ Customer Care agent.
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286MULTIMEDIA
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM
Guardian™ subscription, press one of these
icons and enter your four-digit SiriusXM
Guardian™ Security PIN to remotely start (if
equipped), lock/unlock doors or sound the
horn and flash the lights.
Editing Your Notifications
Notifications are an important element of your
SiriusXM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a
text message, push notification, and/or E-mail
to notify you of the event. To set up the
notifications, please follow these instructions.

1. Log on to your Owner’s Account at
https://
www.mopar.com/en-us.html (US Residents)
and select “Dashboard”, or www.mopar.ca

(Canadian Residents), select “My Vehicle”
and then “Dashboard”.

2. Click the Edit/Edit Profile button. 3. Once there, select “SiriusXM Guardian™”
where can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can
customize the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call
Access To Emergency Services At The Push Of A
Button SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed
to enhance your driving experience if you should
ever need assistance or support.
Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live
agent is made, your vehicle will automatically
transmit location information. In the event of a
minor collision, medical or any other emergency,
press the SOS button to be connected to a call
center agent who can send emergency
assistance to your vehicle’s location.
NOTE:
Certain SiriusXM Guardian™ services are
dependent on an operational Uconnect system,
cellular network availability that is compatible
with the device in your vehicle, and GPS
network availability. Not all features of SiriusXM
Guardian™ are available everywhere at all
times, particularly in remote or enclosed areas.
WARNING!
Some SiriusXM Guardian™ services,
including SOS Call and Roadside Assistance
Call will NOT work without a network
connection compatible with your device.
Center Light Status Description
Off
No call activated
Green Active call in progress Red System error

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How It Works

1. Push the SOS Call button; the indicator light will turn green indicating a call has
been placed.

NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or press the Cancel button on the
touchscreen within 10 seconds.
During an SOS Call, the Bluetooth® paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which is
not available due to the SOS Call.
2. Once a connection between the vehicle and a SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:
Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may
be recorded or monitored for quality assurance purposes. Through your enrollment in and use
of the SiriusXM Guardian™ services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US
and that travel into Mexico and Canada may
have limited services. In particular, responses
to SOS calls or other emergency services may
be unavailable or very limited. Vehicles
purchased outside the United States and
Canada are unable to receive SiriusXM
Guardian™ services.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please
contact your dealer.”
An in-vehicle audio message will state
“Vehicle phone requires service. Please
contact your dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop SOS Call system operation. These include, but are not limited to, the
following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not
intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hard
-
ware is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any
reason (including during or after an accident)
the SOS Call System, among other vehicle
systems, will not operate.
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288MULTIMEDIA
(Continued)
(Continued)
Requirements

This feature is available only on vehicles sold
in the US or Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ system. Vehicle must be
registered with SiriusXM Guardian™ and
have an active subscription that includes the
applicable feature.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func -
tioning electrical system.
WARNING!
Never place anything on or near the
vehicle’s LTE (voice/data) or 3G or 4G
(data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent
your vehicle from placing an emergency
call.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER
FOR ANY REASON (INCLUDING DURING OR
AFTER AN ACCIDENT), NEITHER THE UCON-
NECT APPS NOR THE SIRIUSXM
GUARDIAN™ SERVICES WILL OPERATE.
The Occupant Restraint Controller (ORC)
turns on the Air Bag Warning Light on the
instrument panel if a malfunction in any part
of the air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your vehicle immediately.
WARNING! (Continued)
Ignoring the Rearview Mirror Light could
mean you will not have SOS Call services if
needed. If the Rearview Mirror Light is illu -
minated, have an authorized dealer service
the SOS Call system immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from a SiriusXM Guardian™
Customer Care agent. All occupants should
exit the vehicle immediately and move to a
safe location.
Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING! (Continued)

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292MULTIMEDIA
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
NOTE:
The Remote Horn & Lights feature is designed
to be loud and get noticed. Please keep in mind
the surroundings when using this feature. You
are responsible for compliance with local laws,
rules and ordinances in the location of your
vehicle when using Remote Horn & Lights.
Roadside Assistance Call
Description
Vehicles equipped with the SiriusXM Guardian™
system feature will contain an ASSIST button in
the vehicle. Once your SiriusXM Guardian™
services have been activated, the ASSIST
button can connect you directly to customer
care call centers. You will be directed to one of
the four services below.
Roadside Assist — If you get a flat tire or need
a tow, you’ll be connected to someone who
can help anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti -
vate your services, renew after your trial has
expired, and for in-vehicle support for your
SiriusXM Guardian™ system or help
answering any general questions
surrounding your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features,
such as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed
to enhance your driving experience if you should
ever need assistance or support. How It Works
Simply press the ASSIST button in the vehicle
and you will be presented with your ASSIST
options on the touchscreen. Make your
selection by pressing the touchscreen.
Requirements

This feature is available only on vehicles sold
in the US and Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func -
tioning electrical system.

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To get started with Uconnect Market on the
touchscreen:

1. Press the Market button in the Uconnect
App drawer.

2. Press “Get Started”.
3. Press “Text Me A Link” and enter your phone number to receive a text message
with instructions on how to set up Uconnect
Market.
NOTE:
If the text message does not come through,
press the Resend Text button. It might take a
minute to receive the text message.
4. Once you receive the text message, press the link provided. You will be directed to a
Sign-in screen. Enter your email and
password. You will now be able to use
Uconnect Market.
5. If you do not have an account, press “Register Now” to create one.
6. Accept the Uconnect market Terms of Service.
7. Enter your credit card information, and press “Next”. 8. Enter your phone number, and press “Next”.
9. The system will verifying the phone number.
Once verified, Uconnect Market will be
available to use. Press the OK button.
From the online portal, https://
market.mopar.com/home, you can link loyalty
accounts and start receiving benefits from them
while still using Uconnect Market and view your
purchase history.
MANAGE MY SIRIUSXM GUARDIAN™
A
CCOUNT
To manage your SiriusXM Guardian™ account,
press the ASSIST button in your vehicle, or call
SiriusXM Guardian™ Customer Care.
NOTE:
It is recommended, when selling your vehicle, or
turning in your lease, to call SiriusXM
Guardian™ Care to remove your personal data.
CONNECTED SERVICES FAQS
For additional information about SiriusXM
Guardian™, active subscribers can push the
ASSIST button and then select SiriusXM
Guardian™ Call on your in-vehicle touchscreen
to contact SiriusXM Guardian™. Your call will be directed to a SiriusXM Guardian™ agent or held
in a queue until an agent is available. If you do
not have an active subscription, push the
ASSIST button and click the Activate button on
the touchscreen to activate services.
CONNECTED SERVICES SOS FAQS

1.

What happens if I accidentally push the SOS
Call button on the mirror?
You have
10 seconds after pushing the SOS Call
button to cancel the call. To cancel the call,
either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.

2. What type of information is sent when I use
the SOS Call button from my vehicle?
Certain vehicle information, such as make
and model, is transmitted along with the
last known GPS location.
3. When could I use the SOS Call button? You
can use the SOS Call button to make a call
if you or someone else needs emergency
assistance.
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