lock RAM 1500 2022 Owners Manual
[x] Cancel search | Manufacturer: RAM, Model Year: 2022, Model line: 1500, Model: RAM 1500 2022Pages: 496, PDF Size: 18.03 MB
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SiriusXM Guardian™ provides:
The ability to remotely lock/unlock and remote
start your vehicle from virtually anywhere by
using the Mobile App or your computer.
If equipped — Send & Go capability with the
Mobile App. Use the Mobile App to easily search,
map and send your locations directly to your
Uconnect Navigation.
The ability to locate your vehicle, when you
forget where you parked, using the Vehicle
Finder function of the Mobile App.
Before you drive, familiarize yourself with the
easy-to-use Uconnect system and SiriusXM
Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your
Rearview Mirror Or Overhead Console
If equipped, the ASSIST Button is used for
contacting Roadside Assistance, Vehicle Care,
Uconnect Care, and SiriusXM Guardian™
Customer Care. The SOS Call button connects you
directly to SiriusXM Guardian™ Customer Care for
assistance in an emergency.
Activation — If Equipped
To unlock the full potential of SiriusXM Guardian™
in your vehicle, you must activate your SiriusXM
Guardian™ connected services.
1. Press the Apps icon on the bottom of your in-vehicle touchscreen.
2. Select the Activate Services icon from your list of apps.
3. For customers in the United States , select
“Customer Care” to speak with a SiriusXM
Guardian™ Customer Care agent who will
activate services in your vehicle, or select
“Enter Email” to activate on the web.
For customers in Canada , enter your email
address to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial
period for use of the SiriusXM Guardian™
connected services starting on the date of vehicle
purchase. To get started with your trial, enrollment
in SiriusXM Guardian™ is required. Your Uconnect
system includes a trial* of SiriusXM Guardian™
connected services from your date of purchase.
* Included trial applies to new vehicles only.
Features And Packages
After the trial period, you must purchase a
subscription to continue your services by calling a
SiriusXM Guardian™ Customer Care agent.
GETTING STARTED WITH CONNECTED
V
EHICLE SERVICES
Download The Mobile App
Once you have activated your services, you’re only
a few steps away from using connected services.
Download the Mobile App to your mobile device.
Use your Owner Account login and password to
open the app and then set up a PIN.
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For customers in the United States, visit www.mopar.com, and click the Sign In/Register
button in the upper right-hand corner to register
your account online.
a. Click the Register button.
b. Select the correct country and email address then click “Register”.
c. You will then receive an email notification to confirm/verify your newly created account.
d. After clicking the email link, it will take you to a website and prompt you to assign your
account with a password.
e. Once you have added a password, the website will direct you to your homepage
where you can add in your vehicle’s VIN.
For customers in Canada, register your account
via your vehicle.
a. Press the Apps button in the bottom menu bar.
b. Press the Activate Services button from the apps list.
c. Enter your email and press “OK”. A confir -
mation email will be sent to the provided
email address. d. Press “Continue Activation” from the confir
-
mation email. It may take a short time
before remote services will be available, but
you will be able to log into the Mobile App
and the Owner’s Site.
Once on the Remote screen and you have set up
your four-digit PIN, you can begin using Remote
Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if
equipped.
Press the Location button on the bottom menu
bar of the app to bring up a map to locate your
vehicle or send a location to your Mobile Naviga -
tion, if equipped.
Press the Settings side menu in the upper left
corner of the app to bring up app settings and
access the Assist Call Centers.
Using Your Owner’s Site
Your Owner’s Site website https://
www.mopar.com/en-us.html (US Residents), or www.mopar.ca (Canadian Residents) provides
you with all the information you need, all in one
place. You can track your service history, find
recommended accessories for your vehicle, watch
videos about your vehicle's features, and easily
access your manuals. It is also where you can manage your SiriusXM Guardian™ account. This
section will familiarize you with the key elements of
the website that will help you get the most of your
SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign
In/Register button and enter your email address
and password.
For customers in Canada, press the My Vehicle
button. Select from “Dashboard”, “Vehicle Health
Report”, and “Recalls”. The website will then
prompt you to log in using your email address and
password.
Edit/Edit Profile:
To manage the details of your SiriusXM
Guardian™ account, such as your contact infor
-
mation, password and SiriusXM Guardian™ PIN,
click on the Edit/Edit Profile button to access
the details of your account.
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter
your four-digit SiriusXM Guardian™ Security PIN
to remotely start (if equipped), lock/unlock
doors or sound the horn and flash the lights.
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Editing Your Notifications
Notifications are an important element of your
SiriusXM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a
text message, push notification, and/or E-mail to
notify you of the event. To set up the notifications,
please follow these instructions.
1. Log on to your Owner’s Account at
https://
www.mopar.com/en-us.html (US Residents)
and select “Dashboard”, or www.mopar.ca
(Canadian Residents), select “My Vehicle”
and then “Dashboard”.
2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™” where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize
the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A
Button
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live agent
is made, your vehicle will automatically transmit
location information. In the event of a minor
collision, medical or any other emergency, press
the SOS button to be connected to a call center
agent who can send emergency assistance to your
vehicle’s location.NOTE:Certain SiriusXM Guardian™ connected services
are dependent on an operational Uconnect
system, cellular network availability that is
compatible with the device in your vehicle, and
GPS network availability. Not all features of
SiriusXM Guardian™ are available everywhere at
all times, particularly in remote or enclosed areas.
How It Works
1. Push the SOS Call button; the indicator light will turn green indicating a call has been
placed.
NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or overhead console or press the
Cancel button on the touchscreen within 10
seconds.
During an SOS Call, the Bluetooth®-paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call.
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance
Call, will NOT work without a network connection
compatible with your device.
Center Light Status Description
Off No call activated
Green Active call in progress Red System error
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SiriusXM Guardian™ connected services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite reception, which can
limit the ability to reach the response center or
reach emergency support.Terms of service of the Uconnect and the Siri -
usXM Guardian™ subscriber agreement apply.
See terms of services for complete service
limitation.Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device. These
features include locking/unlocking, remote
starting, and activating the horn and lights of the
vehicle.
Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Mobile
App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer Care
(not available on all functions) Using A Remote Command Through Your Mobile
Device And The Mobile App
1. Press the desired Remote Command icon on
your mobile device.
2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™ system).
Enter the SiriusXM Guardian™ Security PIN on
the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle. Using A Remote Command Through Your Owner’s
Site
1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.
NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
Lock
Press this button to lock your vehicle.
Vehicle Start Press this button to start your vehicle.
Horn & Lights Press this button to sound the horn and activate your lights.
Unlock Press this button to unlock your vehicle.
Cancel Vehicle Start Press this button to cancel remote start.
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3. On your dashboard, you will see remote commands. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ system). Please
enter your SiriusXM Guardian™ Security PIN.
5. A message will appear on the screen to let you know if the command was received by your
vehicle.
Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through
the Mobile App or your key fob.
2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with Siri -
usXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection. If using
the Mobile App to command your vehicle, your
device must be compatible and be connected to
an operable LTE (voice/data) or 3G or 4G (data)
network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:All other remote services should be performed via
your Owner’s Site or through the Mobile App on
your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
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For more information on SiriusXM Guardian™
private policy, see
https://siriusxmcvs.com/
privacy-policy.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses
a problem with one of your vehicle’s key systems.
For further information, go to your Owner’s
website.
NOTE:Vehicle Health Alert emails require you to register
and activate services. During this process you will
be asked to provide an email address to which the
reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind
you when services are needed, or to alert you of
other important information, such as recall
notices. When you receive a notification through
your touchscreen, press OK to dismiss the
message, or press Call Care to speak with a
SiriusXM Guardian™ Customer Care agent.
NOTE:Pressing “OK” or the X button on the pop-up screen
will dismiss or close the pop-up, and the In-Vehicle
Messages mailbox will display. In the Mailbox, you
can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your
vehicle and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navigation, you can send a destination directly to
your vehicle using Alexa.
If you need assistance, you can always ask Alexa
for help, or complete a list of commands by saying:
“Alexa, ask
Here are a few of the many questions you can ask
Alexa:
“Alexa, ask
“Alexa, ask
“Alexa, ask
Chrysler Drive, Auburn Hills, Michigan to my
“Alexa, ask
level of my
An active subscription to SiriusXM Guardian™ is
required. To use Amazon Alexa, first, register for
SiriusXM Guardian™ Ú page 284. Next, link the Uconnect system on your vehicle to
Amazon Alexa:
1. Download the Amazon Alexa app on your
mobile device (Apple® or Android™).
2. Once in the app, tap MENU and go to SKILLS.
3. Search for
4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the
6. Log in using your Owner Account credentials. This will be the same user name and password
you used when registering for SiriusXM
Guardian™ connected services. There will be
additional settings to confirm on the following
screen.
7. AUTHORIZE the account to return to the
You can now begin using the
on Alexa!
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Google Assistant — If Equipped
With the Google Assistant, you can get help and
keep tabs on your car. Google Assistant is available
across your devices, including Android™ phones,
iPhone® devices, or voice-activated speakers, like
Google Home. If you need assistance, ask Google
for help, or for a complete list of commands by
saying: “Hey Google, ask
with my car.”
Here are a few examples of commands:
“Hey Google, ask
“Hey Google, ask
“Hey Google, ask
Chrysler Drive, Auburn Hills, Michigan to my
“Hey Google, ask
fuel level of my
To link your Uconnect account with Google
Assistant, follow these steps:
1. Download and install the Google Assistant app on your smart phone from the App
Store® or Google Play.
2. After installation, log in to the Google Assistant app with your Gmail ID. Verify your account by
pressing the icon in the upper right-hand
corner. 3. Press the Discover button in the bottom left
corner of the screen. Enter the vehicle brand
name.
4. A prompt will appear to link your Uconnect account. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address and password you created when you activated
SiriusXM Guardian™. There will be additional
settings to confirm on the following screen.
6. Lastly, press “Authorize” to complete the linking process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a remote
start
Send a destination to your vehicle’s built-in
Uconnect Navigation system
Monitor vehicle vitals, such as tire pressure, fuel
level and oil life
And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and
give you peace of mind when your loved ones are
out on the road. You can set boundary limits,
monitor driving speed, and pinpoint your vehicle’s
location any time, any place. Use the Mobile App to
set alerts:
Boundary Alert
Receive a notification the moment your vehicle
is driven either out of or into a geographic
boundary that you set.
Curfew Alert
Receive a notification when your car is being
driven outside of the curfew time.
Speed Alert
Receive a notification whenever your car
exceeds a speed limit you set.
Valet Alert
Receive a notification if and when your vehicle is
driven outside a quarter-mile radius of a valet
drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Mobile App right
on your Apple® Watch or Android™ Wear. To get
started, follow these steps:
1. Download the Mobile App from the App Store® or Google Play.
2. Log onto the app from your smartphone using the username and password you created when
you first set up your account.
3. Make sure your watch and smartphone are connected through Bluetooth®.
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4. The Mobile App should appear on your SmartWatch.
Once the app is downloaded on your SmartWatch,
you can enjoy these features:
Lock or unlock your vehicle by tapping the
remote lock button in the app and entering your
security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel level,
vehicle location, tire pressure warning, and
more.
For help, refer to the Uconnect YouTube channel
for SmartWatch Integration.
Market — If Equipped
With Market, you can enjoy seamless and secure
transactions from the comfort of your vehicle.
Make restaurant reservations, place food orders,
or pay for other goods and services right from the
vehicle’s touchscreen.
To get started with Market on the touchscreen:
1. Press the Market button in the Mobile App drawer.
2. Press “Get Started”.
3. Press “Text Me A Link” and enter your phone number to receive a text message with
instructions on how to set up Market.
NOTE:If the text message does not come through, press
the Resend Text button. It might take a minute to
receive the text message.
4. Once you receive the text message, press the link provided. You will be directed to a sign-in
screen. Enter your email and password. You
will then be able to use Market.
5. If you do not have an account, press “Register Now” to create one.
6. Accept the Market Terms of Service.
7. Enter your credit card information, and press “Next”.
8. Enter your phone number, and press “Next”.
9. The system will verify the phone number. Once verified, Market will be available to use. Press
the OK button.
From the online portal,
https://
market.mopar.com/home, you can link loyalty
accounts and start receiving benefits from them
while still using Market and view your purchase
history.
MANAGE MY SIRIUSXM GUARDIAN™
A
CCOUNT
To manage your SiriusXM Guardian™ account,
press the ASSIST button in your vehicle, or call
SiriusXM Guardian™ Customer Care.
NOTE:It is recommended, when selling your vehicle, or
turning in your lease, to call SiriusXM Guardian™
Care to remove your personal data.
CONNECTED SERVICES FAQS
For additional information about SiriusXM
Guardian™, active subscribers can push the
ASSIST button (if equipped) and then select
SiriusXM Guardian™ Call on your in-vehicle
touchscreen to contact SiriusXM Guardian™. Your
call will be directed to a SiriusXM Guardian™ agent
or held in a queue until an agent is available. If you
do not have an active subscription, push the
ASSIST button and press the Activate button on the
touchscreen to activate services.5
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CONNECTED SERVICES SOS FAQS — IF
E
QUIPPED
1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?
You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.
2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS
1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.
2.
Which is faster, my key fob or the Mobile App?
Your key fob will lock/unlock the door more
quickly, however its range is limited and your
Mobile App comes in handy for these and
other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Mobile App. Asking for
your username, password and SiriusXM
Guardian™ Security PIN are required for the
activation of Remote services through your
mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Mobile
App? The Mobile App is compatible with most
devices with the Apple® and Android™
operating systems. The capabilities of these
devices allow us to remotely command your
vehicle. Other operating systems may be
supported in the future.
5. Why is the Mobile App running slow? The
Mobile App relies on a mobile network
connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data) or 3G, 4G (data), or
5G (data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS
1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED
1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.
2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
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2. Why do I need an email address? Without an
email address, customers cannot register for
SiriusXM Guardian™. Customers need to
register so they can subscribe to receive
additional services and create a SiriusXM
Guardian™ Security PIN for remote command
requests.
3. How do I create a SiriusXM Guardian™ security
PIN? Set up your SiriusXM Guardian™ Security
PIN during the registration process. The
SiriusXM Guardian™ Security PIN will be
required to authenticate you when accessing
your account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM Guardian™
Security PIN, you can reset the PIN by selecting
Edit Profile on your Owner’s Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be
updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in your
vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM
Guardian™ Payment Account. 6.
How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated online
on your Owner’s Site. Log in to your Owner’s
Site then select Edit Profile to edit your
personal information. Make your edits and
click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for certain
Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription comes
up for renewal? If you have added a credit card
to your account information, your subscription
will be automatically renewed for a term length
in accordance with the service plan that you
have selected at the then current subscription
rate and on every renewal date thereafter,
unless you cancel your subscription by calling
SiriusXM Guardian™ Care. If you have not added a credit card to your account, SiriusXM
Guardian™ will send you an email or letter in
advance of your expiration date to remind you
that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror or overhead console.
12. How do I update my credit card information?
Login to your Owner’s Site, and select Edit
Profile, then select SiriusXM Guardian™
Payment Account.
13. How do I find out how much longer I have on
my subscription? Contact SiriusXM Guardian™
Customer Care.
You also can visit your Owner’s Site and
choose a subscription to view its expiration
date. When your subscription is about to ex -
pire, you will receive an email or letter of no -
tification.
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