towing RAM 1500 2022 Service Manual

MULTIMEDIA253
Suspension/Air Suspension
When the Suspension/Air Suspension button is pressed on the touchscreen, the system will display settings related to the vehicle’s air suspension.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Sound Horn With Lower This setting will sound the horn when the Lower button is pressed on the key
fob.
Flash Lights With Lower This setting will flash the lights when the Lower button is pressed on the key
fob.
Display Suspension Messages This setting will display suspension messages in the Instrument Cluster
Display. The “All” setting will display all available messages. The “Warnings
Only” setting will only display warning messages.
Aero Mode This setting will automatically adjust the vehicle ride height depending on the
vehicle speed.
Tire Jack Mode This setting will disable the air suspension system to assist in changing a
spare tire.
Transport Mode This setting will lower the vehicle to Entry/Exit height and then disable the air
suspension system for flat towing.
5

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298MULTIMEDIA
CONNECTED SERVICES SOS FAQS — IF
E
QUIPPED

1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?

You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.

2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.
2.
Which is faster, my key fob or the Mobile App?
Your key fob will lock/unlock the door more
quickly, however its range is limited and your
Mobile App comes in handy for these and
other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Mobile App. Asking for
your username, password and SiriusXM
Guardian™ Security PIN are required for the
activation of Remote services through your
mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Mobile
App? The Mobile App is compatible with most
devices with the Apple® and Android™
operating systems. The capabilities of these
devices allow us to remotely command your
vehicle. Other operating systems may be
supported in the future.
5. Why is the Mobile App running slow? The
Mobile App relies on a mobile network
connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data) or 3G, 4G (data), or
5G (data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.

2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.

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318SAFETY
The cluster icon and switch lamp will flash for
several seconds, then extinguish when HDC
disables due to excess speed.
The cluster icon and switch lamp will flash when
HDC deactivates due to overheated brakes. The
flashing will stop and HDC will activate again
once the brakes have cooled sufficiently.
Hill Start Assist (HSA)
HSA is designed to mitigate roll back from a
complete stop while on an incline. If the driver
releases the brake while stopped on an incline,
HSA will continue to hold the brake pressure for a
short period. If the driver does not apply the
throttle before this time expires, the system will
release brake pressure and the vehicle will roll
down the hill as normal.
The following conditions must be met in order for
HSA to activate:
The feature must be enabled.
The vehicle must be stopped.
The parking brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in forward
gear; vehicle backing uphill is in REVERSE gear).
HSA will work in REVERSE gear and all forward
gears. The system will not activate if the trans -
mission is in PARK or NEUTRAL.
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
If disabling HSA using Uconnect Settings
Ú page 234.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.WARNING!
HDC is only intended to assist the driver in
controlling vehicle speed when descending hills.
The driver must remain attentive to the driving
conditions and is responsible for maintaining a
safe vehicle speed.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA is
not a substitute for active driving involvement. It
is always the driver’s responsibility to be
attentive to distance to other vehicles, people,
and objects, and most importantly brake
operation to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle. Failure to
follow these warnings can result in a collision or
serious personal injury.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission in
PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.

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SAFETY319
Rain Brake Support (RBS)
RBS may improve braking performance in wet
conditions. It will periodically apply a small amount
of brake pressure to remove any water buildup on
the front brake rotors. It functions when the
windshield wipers are in LO or HI speed. When Rain
Brake Support is active, there is no notification to
the driver and no driver interaction is required.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full
braking during emergency braking situations. It
anticipates when an emergency braking situation
may occur by monitoring how fast the throttle is
released by the driver. The Electronic Brake
Control system will prepare the brake system for a
panic stop.
Traction Control System (TCS)
The TCS monitors the amount of wheel spin of
each of the driven wheels. If wheel spin is
detected, the TCS may apply brake pressure to the
spinning wheel(s) and/or reduce engine power to
provide enhanced acceleration and stability. A
feature of the TCS, Brake Limited Differential (BLD)
functions similarly to a limited slip differential and
controls the wheel spin across a driven axle. If one
wheel on a driven axle is spinning faster than the
other, the system will apply the brake of the spinning wheel. This will allow more engine torque
to be applied to the wheel that is not spinning. BLD
may remain enabled even if TCS and Electronic
Stability Control (ESC) are in reduced modes.
Trailer Sway Control (TSC)
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
NOTE:TSC cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the
trailer tongue weight recommendations
Ú
page 212.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” or “Full Off” modes.
AUXILIARY DRIVING SYSTEMS
BLIND SPOT MONITORING (BSM) —
I
F EQUIPPED
BSM uses two radar sensors, located inside the
taillights, to detect highway licensable vehicles
(automobiles, trucks, motorcycles, etc.) that enter
the blind spot zones from the rear/front/side of
the vehicle.

Rear Detection Zones

When the vehicle is started, the BSM Warning Light
will momentarily illuminate in both outside
rearview mirrors to let the driver know that the
system is operational. The BSM system sensors
operate when the vehicle is in any forward gear
and enters standby mode when the vehicle is in
PARK.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer sway.
6

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390IN CASE OF EMERGENCY
NOTE:Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or
less. Whenever the transmission remains in
NEUTRAL (N) for more than two seconds, you must
press the brake pedal to engage DRIVE or
REVERSE.
Push the ESC OFF button to place the Electronic
Stability Control (ESC) system in “Partial OFF”
mode, before rocking the vehicle Ú page 314.
Once the vehicle has been freed, push the ESC OFF
button to restore “ESC On” mode.TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service.
If the transmission and drivetrain are operable,
disabled vehicles may also be towed as described
on Ú page 227.
NOTE:
Vehicles equipped with the Active-Level Four
Corner Air Suspension System must be placed in
Transport mode, before tying them down (from the
body) on a trailer or flatbed truck Ú page 165. If
the vehicle cannot be placed in Transport mode
(for example, engine will not run), tie-downs must
be fastened to the axles (not to the body). Failure
to follow these instructions may cause fault codes
to be set and/or cause loss of proper tie-down
tension.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after every
five rocking-motion cycles. This will minimize
overheating and reduce the risk of transmis -
sion failure during prolonged efforts to free a
stuck vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Revving the engine or spinning the wheels too
fast may lead to transmission overheating and
failure. It can also damage the tires. Do not
spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occur -
ring).
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when
you are stuck and do not let anyone near a
spinning wheel, no matter what the speed.

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IN CASE OF EMERGENCY391
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment per FCA US LLC instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumpers or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
If the key fob is unavailable or the vehicle's battery
is discharged, find Instructions on shifting the
transmission out of PARK in order to move the
vehicle Ú page 388.
TWO-WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be towed
(with front wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
Instructions on shifting the transmission to
NEUTRAL (N) when the engine is OFF
Ú page 388.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed 30 miles
(48 km).
If the transmission is not operable, or the vehicle
must be towed faster than 30 mph (48 km/h) and farther than 30 miles (48 km), tow with the rear
wheels OFF the ground. An acceptable method to
tow the vehicle on a flatbed are as follows:
Using a suitable steering wheel stabilizer to hold
the front wheels in the straight position with the
rear wheels raised and the front wheels ON the
ground.
Towing Condition
Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONENOT ALLOWED
Ú page 227
• Automatic Transmission in PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
7

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392IN CASE OF EMERGENCY
FOUR-WHEEL DRIVE MODELS
FCA US LLC recommends towing with all wheels
OFF the ground.
EMERGENCY TOW HOOKS —
I
F EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.

Emergency Tow Hooks

NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 352.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 353.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear wheel
lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
WARNING!
Do not use a chain for freeing a stuck vehicle.
Chains may break, causing serious injury or
death.
Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged,
causing serious injury.
CAUTION!
Tow hooks are for emergency use only, to rescue
a vehicle stranded off road. Do not use tow
hooks for tow truck hookup or highway towing.
You could damage your vehicle.

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SERVICING AND MAINTENANCE395
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, tie rod ends,
and replace if necessary. X
X X XX XX
Inspect the front and rear axle surfaces.
If gear oil leakage is suspected, check
the fluid level. If using your vehicle for
police, taxi, fleet, off-road or frequent
trailer towing, change axle fluid. X
X XXX
Inspect the brake linings, replace as
necessary. X
X X XX XX
Inspect transfer case fluid. X
8

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396SERVICING AND MAINTENANCE
Additional Maintenance
Replace cabin air filter. To be replaced every 12,000 mi (19,000 km).
For severe dusty driving conditions,
inspect and replace the Evaporative
System Fresh Air Filter as necessary;
replacement may be more frequent
depending on conditions. X X X X X X X X X X X X X X
Replace engine air cleaner. XX XXX
If equipped with Stop/Start, replace
accessory drive belt with OEM grade
Mopar® belt. X
Replace spark plugs.
1X
Flush and replace the engine coolant at
10 years or 150,000 miles (240,000 km)
whichever comes first. X
X
Inspect the transfer case fluid, change for
any of the following: police, taxi, fleet, or
frequent trailer towing. X
X
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000

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400SERVICING AND MAINTENANCE
Mileage or time passed (whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Completely fill the Diesel Exhaust Fluid tank. X X X X X X X X X X X X X X X
Inspect the CV/Universal joints. X X X X X X X X X X X X X X X
Inspect front suspension, tie rod ends, and replace if necessary. X X X X X X X Inspect the front and rear axle fluid. If gear oil leakage is
suspected, check the fluid level. If using your vehicle for police,
taxi, fleet, off-road or frequent trailer towing change the axle
fluid. X
XXXX
Inspect the brake linings, parking brake function. X X X X X X X

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