service RAM 1500 2023 Manual PDF

298SAFETY
(Continued)
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the system
and starting the engine. After an accident, if the vehicle
will not start after performing the reset procedure, the
vehicle must be towed to an authorized dealer to be
inspected and to have the Enhanced Accident Response
System reset.
Maintaining Your Air Bag System
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating;
 Whether or not the driver and passenger safety belts
were buckled/fastened;
 How far (if at all) the driver was depressing the acceler -
ator and/or brake pedal; and,
 How fast the vehicle was traveling. These data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
NOTE:EDR data are recorded by your vehicle only if a non-trivial
crash situation occurs; no data are recorded by the EDR
under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location) are recorded.
However, other parties, such as law enforcement, could
combine the EDR data with the type of personally identi
-
fying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed.
In addition to the vehicle manufacturer, other parties,
such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at all
times, including babies and children. Every state in the
United States, and every Canadian province, requires that
small children ride in proper restraint systems. This is the
law, and you can be prosecuted for ignoring it.
Children 12 years or younger should ride properly buckled
up in a rear seat, if available. According to crash statistics,
children are safer when properly restrained in the rear
seats rather than in the front.
WARNING!
 Modifications to any part of the air bag system could
cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you. Do
not modify the components or wiring, including
adding any kind of badges or stickers to the steering
wheel hub trim cover or the upper passenger side of
the instrument panel. Do not modify the front fascia/
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
 It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made. Take
your vehicle to an authorized dealer for any air bag
system service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.
WARNING!

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SAFETY299
There are different sizes and types of restraints for
children from newborn size to the child almost large
enough for an adult safety belt. Always check the child
seat Owner’s Manual to make sure you have the correct
seat for your child. Carefully read and follow all the
instructions and warnings in the child restraint Owner’s
Manual and on all the labels attached to the child
restraint. Before buying any restraint system, make sure that it has
a label certifying that it meets all applicable Safety
Standards. You should also make sure that you can install
it in the vehicle where you will use it.
NOTE:

For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or call:
1–888–327–4236
 Canadian residents should refer to Transport Canada’s
website for additional information: https://
www.tc.gc.ca/en/services/road/
child-car-seat-safety.html
Summary Of Recommendations For Restraining Children In Vehicles
WARNING!
In a collision, an unrestrained child can become a
projectile inside the vehicle. The force required to hold
even an infant on your lap could become so great that
you could not hold the child, no matter how strong you
are. The child and others could be badly injured or
killed. Any child riding in your vehicle should be in a
proper restraint for the child’s size.
Child Size, Height, Weight Or Age Recommended Type Of Child Restraint
Infants and ToddlersChildren who are two years old or younger and who have
not reached the height or weight limits of their child
restraint Either an Infant Carrier or a Convertible Child Restraint,
facing rearward in a rear seat of the vehicle
Small Children Children who are at least two years old or who have
outgrown the height or weight limit of their rear-facing
child restraint Forward-Facing Child Restraint with a five-point Harness,
facing forward in a rear seat of the vehicle
Larger Children Children who have outgrown their forward-facing child
restraint, but are too small to properly fit the vehicle’s
seat belt Belt Positioning Booster Seat and the vehicle seat belt,
seated in a rear seat of the vehicle
Children Too Large for Child Restraints Children 12 years old or younger, who have outgrown the
height or weight limit of their booster seat Vehicle Seat Belt, seated in a rear seat of the vehicle6

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SAFETY311
SAFETY TIPS
TRANSPORTING PASSENGERS
NEVER TRANSPORT PASSENGERS IN THE CARGO AREA.
TRANSPORTING PETS
Air Bags deploying in the front seat could harm your pet.
An unrestrained pet will be thrown about and possibly
injured, or injure a passenger during panic braking or in a
collision.
Pets should be restrained in the rear seat (if equipped)
in pet harnesses or pet carriers that are secured by
seat belts.
CONNECTED VEHICLES
Privacy of any wireless and wired communications cannot
be assured. Third parties may unlawfully intercept
information and private communications without your
consent. For further information, refer to “Data Collection
& Privacy” in your Uconnect Radio Instruction Manual or
“Onboard Diagnostic System (OBD II) Cybersecurity”
Úpage 116.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically, checking for
cuts, frays, and loose parts. Damaged parts must be
replaced immediately. Do not disassemble or modify the
system. If your vehicle is involved in a collision, or if you have
questions regarding the seat belt or retractor conditions,
take your vehicle to an authorized FCA dealer or
authorized FCA Certified Collision Care Program facility for
inspection.
Air Bag Warning Light
The Air Bag Warning Light will turn on for four to
eight seconds as a bulb check when the
ignition switch is first placed in the ON/RUN
position. If the light is either not on during
starting, stays on, or turns on while driving, have the
system inspected at an authorized dealer as soon as
possible. After the bulb check, this light will illuminate with
a single chime when a fault with the Air Bag System has
been detected. It will stay on until the fault is removed.
If the light comes on intermittently or remains on while
driving, have an authorized dealer service the vehicle
immediately.
See
Úpage 282 for further information.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See an
authorized dealer for service if your defroster is
inoperable.
WARNING!
 Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
 It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seriously
injured or killed.
 Do not allow people to ride in any area of your vehicle
that is not equipped with seats and seat belts.
 Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
WARNING!
It is not possible to know or to predict all of the possible
outcomes if your vehicle’s systems are breached. It may
be possible that vehicle systems, including safety
related systems, could be impaired or a loss of vehicle
control could occur that may result in an accident
involving serious injury or death.
6

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IN CASE OF EMERGENCY315
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 402.
 The ASSIST and SOS buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other services will only be operable if your SiriusXM
Guardian™ or Brand Connect service is active and you
are connected to an operable 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
 Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button, select the Roadside
Assistance button and you’ll be connected to someone
who can help. Roadside Assistance will know what
vehicle you’re driving and its location. Additional fees
may apply for roadside Assistance.
 SiriusXM Guardian™ Customer Care (If available) –
In-vehicle support for SiriusXM Guardian™. 
Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care – Total support for Radio,
Phone and NAV issues and Uconnect enrollment if
SiriusXM Guardian™ is not supported.
SOS Call

1. Push the SOS Call button on the overhead console or in the radio screen.

NOTE:In case the SOS Call button is pushed in error, there will be
a ten second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the overhead console or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
overhead console.
2. The LED lights located within the ASSIST and SOS buttons on the overhead console will turn green once
a connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
 Indication that the occupant placed a SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS
operator until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
7

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316IN CASE OF EMERGENCY
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The overhead console lights located within the ASSIST
and SOS buttons will continuously illuminate red.
 The Device Screen will display the following message:
“Vehicle device requires service. Please contact an
authorized dealer.”
 Where applicable, an In-Vehicle Audio message will
state “Vehicle device requires service. Please contact
an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes
disconnected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnels
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
WARNING!
Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated and no SOS call placed,
have an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected.
If the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!

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IN CASE OF EMERGENCY317
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
JACKING AND TIRE CHANGING
Use this QR code to access your digital
experience. NOTE:
If your vehicle is equipped with an air suspension system,
there is a feature which allows the automatic leveling to be
disabled to assist with changing a tire. This feature can be
activated through the Uconnect system
Úpage 209.
PREPARATIONS FOR JACKING
NOTE:If your vehicle is equipped with Air Suspension, you will
need to enable Tire Jack Mode in the Uconnect system
before changing the tire
Úpage 134.

1. Park on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Shift the transmission into PARK (P).
5. Turn the ignition OFF.
WARNING!
 Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
 Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
 Never start or run the engine while the vehicle is on
a jack.
 The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
7

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IN CASE OF EMERGENCY321
JACKING INSTRUCTIONS

Jack Warning Label

1. Remove the spare tire, jack, and tools from the
stored location.

2. Using the lug wrench, loosen the wheel nuts (but do not remove), by turning them counterclockwise one
turn while the wheel is still on the ground.
3. Assemble the jack and jacking tools. Connect the jack handle driver to the extension, then to the lug wrench.

Assembled Jack And Tools

4. Placement for the front and rear jacking locations are critical. See the following images for proper jacking
locations.

Jack / Extensions Placement

WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
 Turn on the Hazard Warning Flashers.
 Apply the parking brake firmly and set the transmis -
sion in PARK.
 Block the wheel diagonally opposite the wheel to be
raised.
 Never start or run the engine with the vehicle on a
jack.
 Do not let anyone sit in the vehicle when it is on a
jack.
 Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
 Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
 If working on or near a roadway, be extremely careful
of motor traffic.
 To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
7

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IN CASE OF EMERGENCY323
6. Remove the lug nuts and pull the wheel off. Install the
spare wheel and lug nuts with the cone shaped end
of the lug nuts toward the wheel. Hand tighten the lug
nuts with the vehicle lifted. To avoid the risk of forcing
the vehicle off the jack, do not fully tighten the lug
nuts until the vehicle has been completely lowered.
7. Lower the vehicle to the ground and finish tightening the lug nuts. Push down on the wrench handle for
increased leverage. Tighten the lug nuts in a star
pattern until each lug nut has been tightened twice
Úpage 392. If in doubt about the correct tightness,
have them checked with a torque wrench by an
authorized dealer or at a service station.
8. If your vehicle is equipped with a wheel center cap, install the cap and remove the wheel blocks. Do not
install chrome or aluminum wheel center caps on the
spare wheel. This may result in cap damage.
9. Lower the jack to its fully closed position. Stow the replaced tire, and secure the jack and tools in the
proper location.
10. Adjust the tire pressure when possible.
TO STOW THE FLAT OR SPARE

1. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable.

2. Position the wheel behind the rear fascia/bumper facing outward. Push the end of the winch’s cable,
spring and steel sleeve through the back of the road
wheel. Making sure the valve stem is facing the
ground when the wheel is stowed.

Reinstalling The Retainer

3. Remove the extension with the hook and reattach the
short extension #5 Úpage 318. Attach the lug
wrench to the extension tubes with the curved angle
facing away from the vehicle. Insert the extension
tubes through the access hole between the lower
tailgate and the top of the fascia/bumper and into the
winch mechanism tube.

Reinstalling The Flat Or Spare Tire

WARNING!
A loose tire or jack thrown forward in a collision or hard
stop, could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided.
CAUTION!
The winch mechanism is designed for use with the jack
extension tube only. Use of an air wrench or other
power tools is not recommended and can damage the
winch.
7

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IN CASE OF EMERGENCY327
(Continued)

Fuel Funnel Location

NOTE:
In certain cold conditions, ice may prevent the fuel door
from opening. If this occurs, lightly push on the fuel door
to break the ice buildup and re-release the fuel door using
the inside release button. Do not pry on the door.
Emergency Gas Can Refueling:
Most gas cans will not open the flapper doors. A funnel is
provided to allow emergency refueling with a gas can.
See the following steps for refueling:

1. Retrieve funnel from under the passenger’s front seat.

2. Insert funnel into same filler pipe opening as the fuel nozzle.

Inserting Funnel

3. Ensure funnel is inserted fully to hold flapper doors open.
4. Pour fuel into funnel opening.
5. Remove funnel from filler pipe, clean off prior to putting back in the spare tire storage area.IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be serviced by
an authorized dealer.
Potential signs of vehicle overheating:
Temperature gauge is at HOT (H)
 Strong smell of coolant
 White smoke coming from engine or exhaust
 Coolant bottle coolant has bubbles present
CAUTION!
To avoid fuel spillage and overfilling, do not “top off” the
fuel tank after filling.
WARNING!
Never have any smoking materials lit in or near the
vehicle when the fuel door is open or the tank is
being filled.
Never add fuel when the engine is running. This is in
violation of most state and federal fire regulations
and may cause the Malfunction Indicator Light to
turn on.
 A fire may result if fuel is pumped into a portable
container that is inside of a vehicle. You could be
burned. Always place fuel containers on the ground
while filling.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
WARNING!
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328IN CASE OF EMERGENCY
In the event it is observed that the temperature gauge is
moving towards or close to the HOT (H) position, you can
reduce the potential for overheating by taking the
appropriate action.
On the highways — slow down.
 In city traffic — while stopped, place the transmission in
NEUTRAL (N), but do not increase the engine idle speed
while preventing vehicle motion with the brakes.
 If your Air Conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
 You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control
to high. This allows the heater core to act as a supple -
ment to the radiator and aids in removing heat from the
engine cooling system.MANUAL PARK RELEASE
In order to move the vehicle in cases where the
transmission will not shift out of PARK (P) (such as a
depleted battery), a Manual Park Release is available.
Follow these steps to activate the Manual Park Release:

1. Apply firm pressure to the brake pedal while seated in the driver’s seat.

2. Apply the parking brake if possible.
3. Using a small screwdriver or similar tool, open the Manual Park Release cover, which is located to the
lower left of the steering column.

Manual Park Release Access Cover

4. Behind the Manual Park Release access cover is the orange tether strap. Pull the tether strap out as far as
it will go, then release it. The tether and lever will
remain outside of the trim panel and the
transmission should now be in NEUTRAL, allowing the
vehicle to be moved.

Manual Park Release Tether

CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!
Always secure your vehicle by fully applying the parking
brake before activating the Manual Park Release. In
addition, you should be seated in the driver’s seat with
your foot firmly on the brake pedal when activating the
Manual Park Release. Activating the Manual Park
Release will allow your vehicle to roll away if it is not
secured by the parking brake, or by proper connection
to a tow vehicle. Activating the Manual Park Release on
an unsecured vehicle could lead to serious injury or
death for those in or around the vehicle.

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