length Ram 2500 2011 Owner's manual (Gas and Diesel)

JOBNAME: 288987 2011 Maint-Wa PAGE: 20 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
CUSTOMER ASSISTANCE
We want you to be completely satisfied with your Chrysler vehicle. If you
have a warranty or service problem that has not been resolved to your
complete satisfaction, please follow these steps:
1. Discuss the matter with the Service Manager of your Chrysler Retailer;
then with the General Manager or owner, if necessary.
2. Give your retailer a reasonable length of time or number of opportunities
to satisfy you. In fact, your retailer may contact Chrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the
address or toll-free number shown and give us an opportunity to review
your situation. When you contact us, please provide the following
information:❏Your name, address and phone number
❏The name of your retailer
❏Your Vehicle Identification Number (VIN)
❏Your vehicle’s odometer reading (kilometres)
Customer Assistance Centre
Chrysler Canada Inc.
P.O. Box 1621
Windsor, Ontario N9A 4H6
1-800-465-2001
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CUSTOMER ASSISTANCE

JOBNAME: 288987 2011 Maint-Wa PAGE: 26 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
OPTIONAL
CHRYSLER
CANADA
SERVICE
CONTRACTS
As complete as our new warranty is, it may not give you total protection
for your ownership period, nor does it provide the regular maintenance
which is required to keep your new vehicle at its optimal operating
condition. If you lease a vehicle, you should be aware of your obligation
to maintain and repair the vehicle.
Chrysler Canada Service Contracts can enhance your new vehicle’s
factory warranty from the day of delivery and provide mechanical
coverage on most major components†† when your factory warranty
expires. There are 3 types of plans available for purchase to suit most
needs and the average length of ownership.
Please see your selling retailer for “Special Use” Service Contract
availability.
††Subject to limitations. Details available at your selling retailer.
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OPTIONAL CHRYSLER CANADA SERVICE CONTRACTS