recommended Ram 2500 2011 Service Manual

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps and chains may break, causing
serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
6
WHAT TO DO IN EMERGENCIES 507

4. Approximately 15 seconds later, one of two things will
happen:
a. The MIL will flash for about 10 seconds and then
return to being fully illuminated until you turn OFF
the ignition or start the engine. This means that your
vehicle’s OBD II system isnot readyand you should
notproceed to the I/M station.
b. The MIL will not flash at all and will remain fully
illuminated until you turn OFF the ignition or start the
engine. This means that your vehicle’s OBD II system
isreadyand you can proceed to the I/M station.
If your OBD II system isnot ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your
vehicle as you normally would in order for your OBD IIsystem to update. A recheck with the above test routine
may then indicate that the system is now ready.
Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPARparts for normal/scheduled
maintenance and repairs is highly recommended to en-
sure the designed performance. Damage or failures
caused by the use of non-MOPARparts for maintenance
and repairs will not be covered by the manufacturer’s
warranty.
7
MAINTAINING YOUR VEHICLE 521

NOTE: Under no circumstances should oil change
intervals exceed 8,000 miles (13 000 km) or six months,
whichever occurs first.
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only
recommends engine oils that are API Certified and meet
the requirements of Chrysler Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends
API Certified engine oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is
not covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity (SAE Grade)
SAE 5W-20 engine oil is recommended for all operating
temperatures. This engine oil improves low temperature
starting and vehicle fuel economy. The engine oil filler
cap also shows the recommended engine oil viscosity for
your engine. For information on engine oil filler cap
location, refer to “Engine Compartment” in “Maintaining
Your Vehicle” for further information.
NOTE:Vehicles equipped with a 5.7L engine must use
SAE 5W-20 oil. Failure to do so may result in improper
operation of the Multi-Displacement System (MDS). Re-
fer to “Multi-Displacement System” in “Starting and
Operating” for further information.
524 MAINTAINING YOUR VEHICLE

Lubricants which do not have both the engine oil certi-
fication mark and the correct SAE viscosity grade num-
ber should not be used.
NOTE:For 2500/3500 trucks with a 5.7L engine oper-
ating under a gross combined weight rating of 14,000 lbs
(6 350 kg) or greater, SAE 5W-30 engine oil is recom-
mended for all operating temperatures.
Synthetic Engine Oils
You may use synthetic engine oils if the recommended oil
quality requirements are met and the recommended
maintenance intervals for oil and filter changes are
followed.
Materials Added to Engine Oil
The manufacturer strongly recommends against the ad-
dition of any additives (other than leak detection dyes) to
the engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental
additives.
Disposing of Used Engine Oil and Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service
station or governmental agency for advice on how and
where used oil and oil filters can be safely discarded in
your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter
at every engine oil change.
Engine Oil Filter Selection
The manufacturer’s engines have a full-flow type oil
filter. Use a filter of this type for replacement. The quality
of replacement filters varies considerably. Only high-
quality filters should be used to assure most efficient
service. MOPARengine oil filters are a high-quality oil
filter and are recommended.7
MAINTAINING YOUR VEHICLE 525

Engine Air Cleaner Filter
Refer to “Maintenance Schedule” for further information.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the
vehicle with the air induction system (air cleaner,
hoses, etc.) removed. Failure to do so can result in
serious personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters
varies considerably. Only high quality filters should beused to assure most efficient service. MOPARengine air
cleaner filters are a high quality filter and are
recommended.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme-
diately with large amounts of water. Refer to
“Jump-Starting Procedures” in “What To Do In
Emergencies” for further information.
(Continued)
526 MAINTAINING YOUR VEHICLE

Refer to “Maintenance Schedule” for further information.
Selection Of Coolant
Use only the manufacturer’s recommended engine cool-
ant (antifreeze). Refer to “Fluids, Lubricants, and Genu-
ine Parts” in “Maintaining Your Vehicle” for further
information.
CAUTION!
•Mixing of engine coolant (antifreeze) other than
specified HOAT engine coolant (antifreeze), may
result in engine damage and may decrease corro-
sion protection. If a non-HOAT engine coolant
(antifreeze) is introduced into the cooling system
in an emergency, it should be replaced with the
specified engine coolant (antifreeze) as soon as
possible.
(Continued)
CAUTION! (Continued)
•Do not use water alone or alcohol-based engine
coolant (antifreeze) products. Do not use addi-
tional rust inhibitors or antirust products, as they
may not be compatible with the engine coolant
(antifreeze) and may plug the radiator.
•This vehicle has not been designed for use with
Propylene Glycol based engine coolant (anti-
freeze). Use of Propylene Glycol based engine
coolant (antifreeze) is not recommended.
Adding Coolant
Your vehicle has been built with an improved engine
coolant (antifreeze) that allows extended maintenance
intervals. This engine coolant (antifreeze) can be used up
to five years or 104,000 miles (169 000 km) before7
MAINTAINING YOUR VEHICLE 535

The brake master cylinder has a translucent plastic
reservoir. On the outboard side of the reservoir, there is a
“MAX” dot and an “MIN” dot. The fluid level must be
kept within these two dots. Do not add fluid above the
MAX mark because leakage may occur at the cap.
With disc brakes the fluid level can be expected to fall as
the brake linings wear. However, an unexpected drop in
fluid level may be caused by a leak and a system check
should be conducted.
Use only the manufacturer’s recommended brake fluid.
Refer to “Fluids, Lubricants, and Genuine Parts” in
“Maintaining Your Vehicle” for further information.WARNING!
•Use only manufacturer’s recommended brake
fluid. Refer to “Fluids, Lubricants, and Genuine
Parts” in “Maintaining Your Vehicle” for further
information. Using the wrong type of brake fluid
can severely damage your brake system and/or
impair its performance. The proper type of brake
fluid for your vehicle is also labeled on the origi-
nal factory installed hydraulic master cylinder
reservoir.
(Continued)
540 MAINTAINING YOUR VEHICLE

Lubricant Selection
Refer to “Fluids, Lubricants, and Genuine Parts” in
“Maintaining Your Vehicle” for further information.
Fluid Level Check
This fluid level can be checked by removing the filler
plug. The fluid level should be to the bottom edge of the
filler plug hole with the vehicle in a level position.
Automatic Transmission
Selection Of Lubricant
It is important that the proper lubricant is used in the
transmission to assure optimum transmission perfor-
mance. Use only the manufacturer ’s recommended trans-
mission fluid. Refer to “Fluids, Lubricants, and Genuine
Parts” in “Maintaining Your Vehicle” for further informa-
tion. It is important that the transmission fluid be main-
tained at the prescribed level using the recommended
fluid.
CAUTION!
•Do not use chemical flushes in your transmission
as the chemicals can damage your transmission
components. Such damage is not covered by the
New Vehicle Limited Warranty.
•Using a transmission fluid other than the manu-
facturer’s recommended fluid may cause deterio-
ration in transmission shift quality and/or torque
converter shudder. Using a transmission fluid
other than the manufacturer’s recommended fluid
will result in more frequent fluid and filter
changes. Refer to “Fluids, Lubricants, and Genu-
ine Parts” in “Maintaining Your Vehicle” for fur-
ther information.
7
MAINTAINING YOUR VEHICLE 543

•It is important that the drain holes in the lower edges
of the doors, rocker panels and trunk be kept clear and
open.
•If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
•If your vehicle is damaged due to a collision or similar
cause which destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The
cost of such repairs is considered the responsibility of
the owner.
•If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
•If a lot of driving is done on gravel roads, consider
mud or stone shields behind each wheel.
•Use MOPARTouch Up Paint or equivalent on
scratches as soon as possible. Your authorized dealer
has touch up paint to match the color of your vehicle.
Wheel and Wheel Trim Care
All wheels and wheel trim, especially aluminum and
chrome-plated wheels should be cleaned regularly with a
mild soap and water to prevent corrosion. To remove
heavy soil and/or excessive brake dust, use MOPAR
Wheel Cleaner or equivalent or select a nonabrasive,
non-acidic cleaner. Do not use scouring pads, steel wool,
a bristle brush, or metal polishes. Only MOPARor
equivalent is recommended. Do not use oven cleaner.
Avoid automatic car washes that use acidic solutions or
harsh brushes that may damage the wheels’ protective
finish.
548 MAINTAINING YOUR VEHICLE

FLUIDS, LUBRICANTS AND GENUINE PARTS
Engine
Component Fluid, Lubricant, or Genuine Part
Engine Coolant MOPARAntifreeze/Coolant 5 Year/100,000 Mile Formula HOAT
(Hybrid Organic Additive Technology) or equivalent.
Engine Oil Use API Certified SAE 5W-20 Engine Oil, meeting the requirements
of Chrysler Material Standard MS-6395. Refer to your engine oil
filler cap for correct SAE grade.
Engine Oil – For 2500/3500 trucks operat-
ing under a gross combined weight rating
greaterthan 14,000 lbs/(6,350 kg.)Use API Certified SAE 5W-30 Engine Oil, meeting the requirements
of Chrysler Material Standard MS-6395. Refer to your engine oil
filler cap for correct SAE grade.
Engine Oil Filter MOPAREngine Oil Filter or equivalent.
Spark Plugs – 3.7L Engine ZFR6F-11G (Gap 0.043 in [1.09 mm])
Spark Plugs – 4.7L Engine Upper Bank — FR8TE2 (Gap 0.039 in [.99 mm]) Lower Bank —
FR8T1332 (Gap 0.051 in [1.30 mm])
Spark Plugs – 5.7L Engine LZFR5C–11 (Gap 0.043 in [1.09 mm])
Fuel Selection – 3.7L and 4.7L Engines 87 Octane
Fuel Selection – 5.7L Engine 87 Octane Acceptable - 89 Octane Recommended
7
MAINTAINING YOUR VEHICLE 571