height Ram 2500 2017 Owner's Guide

•Aero Mode (Lowers the vehicle approximately .6 in
[15 mm]) – This position provides improved aerody-
namics by lowering the vehicle. The vehicle will auto-
matically enter Aero Mode when the vehicle speed
remains between 62 mph (100 km/h) and 66 mph
(106 km/h) for greater than 20 seconds or if the vehicle
speed exceeds 66 mph (106 km/h). The vehicle will
return to NRH from Aero Mode if the vehicle speed
remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h).
NOTE: Speed thresholds for raising the vehicle only apply
if Automatic Aero Mode is enabled.
• To enter Aero Mode manually push the down button
once from NRH at any vehicle speed. To return to NRH
push the up button once while vehicle speed is less than
56 mph (90 km/h).
NOTE: Automatic Aero Mode may be disabled through
vehicle settings on your Uconnect Radio when equipped
with UConnect 5.0, 8.4A, or 8.4AN. Refer to “Uconnect
Settings” in “Understanding Your Instrument Panel” for
further information. •
Entry/Exit Mode (Lowers the vehicle approximately
3 in [73 mm]) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the “Down”
button twice from the NRH while the vehicle speed is
below 33 mph (53 km/h). Once the vehicle speed goes
below 15 mph (24 km/h) the vehicle height will begin to
lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than
60 seconds, or the vehicle speed exceeds 25 mph
(40 km/h) the Entry/Exit change will be cancelled. To
return to Normal Height Mode, push the “Up” button
twice while in Entry/Exit or drive the vehicle over
15 mph (24 km/h). Entry/Exit mode may not be avail-
able due to vehicle payload, an instrument cluster
display message will be shown when this occurs. Refer
to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
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•The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors,
must be closed. If a door is opened at any time while the
vehicle is lowering the change will not be completed
until the open door(s) is closed.
• This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into on-
coming traffic. When raising the vehicle, the rear of the
vehicle will move up first and then the front. When
lowering the vehicle, the front will move down first and
then the rear.
• After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal.
The system is correcting the position of the vehicle to
ensure a proper appearance.
• To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Instrument Cluster Display” in
“Understanding Your Instrument Panel” for further in-
formation. NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Understanding
Your Instrument Panel” for further information.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height
automatically. Refer to “Instrument Cluster Display” in
“Understanding Your Instrument Panel” for further infor-
mation.
NOTE: This mode is intended to be enabled with engine
running.
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Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle into Entry/Exit height and disable the automatic
load leveling system. Refer to “Instrument Cluster Dis-
play” in “Understanding Your Instrument Panel” or
“Uconnect Settings” in “Understanding Your Instrument
Panel” if equipped with a touch screen radio for further
information.
NOTE: This mode is intended to be enabled with engine
running. Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:
This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE: If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
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Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Understanding Your Instrument
Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
Operation
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising or lowering, the flashing indicator
lamp is the position the system is working to achieve.
Pushing the “Up” button once will move the suspension
one position higher from the current position, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, speed below threshold, etc). The “Up” button can
be pushed multiple times, each push will raise the re-
quested level by one position up to a maximum position of
OR or the highest position allowed based on current
conditions (i.e. vehicle speed, etc).Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, doors closed, speed below threshold, etc). The
“DOWN” button can be pushed multiple times, each push
will lower the requested level by one position down to a
minimum of Entry/Exit Mode or the lowest position
allowed based on current conditions (i.e. vehicle speed,
etc.)
Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and instrument cluster display messages will operate the
same for automatic changes and user requested changes.
•
Off-Road (OR) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR.
• Normal Ride Height (NRH) – Indicator lamps 3, 4 and 5
will be illuminated when the vehicle is in NRH.
• Aero Mode – Indicator lamps 3 and 4 will be illuminated
when the vehicle is in Aero Mode.
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•Entry/Exit Mode – Indicator lamp 3 will be illuminated
when the vehicle is in Entry Exit Mode. Entry/Exit
mode can be requested up to 33 mph (53 km/h). If
vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 3 will flash and indicator lamp
4 will remain solid until Entry/Exit Mode is achieved at
which point indicator lamp 4 will turn off.
• Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – Indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – Indicator lamps 3, 4 and 5 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED
Description
This air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain the
truck’s rear ride height level. There are two selectable
heights that can be chosen based on your operating condi-
tions.
The system requires that the ignition be in ON/RUN
position or the engine running with zero vehicle speed for
all user requested changes and load leveling.
Rear Leveling Ride Height Switch
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Normal Ride Height (NRH)– This is the standard position
of the suspension and is meant for normal driving. It will
automatically adjust to maintain the rear ride height as
conditions change.
Alternate Trailer Height (ATH) – Lowers the vehicle
approximately 1 in (25 mm) for a level truck, to be used as
required while trailer towing. It will automatically adjust
to maintain the rear ride height as conditions change.
Trailer Decoupling/Unloading - The air suspension sys-
tem will load level (lower/exhaust only) for up to 10 min-
utes after the vehicle is turned off. This allows for easy
removal of a trailer and/or load from the back of the truck
by maintaining the ride height. After 10 minutes you will
need to turn the ignition to the run position for the air
suspension to maintain ride height. If the air suspension
system is disabled using the settings menu (Tire Jack Mode,
Transport Mode or Alignment Mode) the system will
remain disabled when the vehicle is turned off. Reactivat-
ing the air suspension can be accomplished via the settings
menu or driving the vehicle above 5 mph (8 km/h) for Tire
Jack Mode or Alignment Mode and 16 mph (26 km/h) for
Transport Mode. NOTE:
•
Most 3500 models will not lower to Alternate Trailer
Height (ATH) when unloaded.
• Refer to “Trailer Towing” in “Starting And Operating”
for further information.
Ignition OFF Behavior
For a predetermined amount of time after the ignition is off
the air suspension may adjust to maintain a proper appear-
ance.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
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Air Suspension Modes
The air suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. This mode is intended to be enabled with engine
running. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle below Normal Ride Height (NRH) and disable the
automatic load leveling system. This mode is intended to
be enabled with engine running. Refer to “Instrument
Cluster Display” in “Understanding Your Instrument
Panel” or “Uconnect Settings” in “Understanding Your
Instrument Panel” if equipped with a touch screen radio
for further information. NOTE:
This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE: This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
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Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Understanding Your Instrument
Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
Pushing the Alternate Trailer Height (ATH) button once
while at Normal Ride Height (NRH), will lower the vehicle
to Alternate Trailer Height (ATH) and will illuminate the
LED.
NOTE:The LED will continuously blink until vehicle
Alternate Trailer Height (ATH) has been achieved and the
LED will turn off.
Pushing the Alternate Trailer Height (ATH) again will raise
the vehicle to Normal Ride Height (NRH).
NOTE: The LED will continuously blink until Normal Ride
Height (NRH) has been achieved. •
Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – No indicator lamps will be illumi-
nated. Tire/Jack Mode is disabled by driving the vehicle.
• Wheel Alignment Mode – No indicator lamps will be
illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)
This vehicle is equipped with electronically locking front
and rear differentials. These differentials, when engaged,
mechanically lock together the axle shafts forcing the
wheels to spin at an equal rate. This allows the vehicle to
maintain its momentum and prevents it from becoming
stuck. The locking front and rear differentials should only
be engaged during low-speed, extreme off-road situations
where one wheel is likely to not be in contact with the
ground. It is not recommended to drive the vehicle with
the differentials locked on pavement due to the reduced
ability to turn and speed limitations.
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position to REAR LOCK while traveling less than 3 mph
(5 km/h). The RR indicator light will remain on when the
rear axle is locked.
NOTE:Left to right wheel speed difference may be neces-
sary to allow the axle to fully lock. If the indicator light is
flashing after placing the switch in the REAR LOCK or
FRONT/REAR LOCK position, drive the vehicle in a turn
or on loose gravel to expedite the locking action.
WARNING!
Do not use the locked axle position for normal driving.
A locked front axle is intended for off-road driving
only. Locking the front axle during on-road driving
will reduce the steering ability. This could cause a
collision and you may be seriously injured.
To lock the front axle; move the axle locker switch to
FRONT/REAR LOCK while traveling less than 3 mph
(5 km/h). The indicator light will be solid when the front
axle is locked.
NOTE: The rear axle must be locked before the front axle
will lock. To unlock the front axle; move the axle locker switch to
REAR LOCK. The FRONT/REAR LOCK indicator light
will go out when the axle is unlocked.
NOTE:
The axle lockers could be torque locked due to side
to side loads on the axle. Driving slowly while turning the
steering wheel from a left hand turn to a right hand turn or
driving in REVERSE for a short distance may be required
to release the torque lock and unlock the axles.
To unlock the rear axle; move the axle locker switch to
AXLE UNLOCK. The REAR LOCK indicator light will go
out when the rear axle is unlocked.
STABILIZER/SWAY BAR SYSTEM — POWER
WAGON ONLY
Your vehicle is equipped with an electronic disconnecting
stabilizer/sway bar. This system allows greater front sus-
pension travel in off-road situations.
Due to the use of taller springs, this vehicle has an
increased ride height of approximately 1.9 in (48.3 mm) in
the front and 1.5 in (38.1 mm) in the rear. A major
advantage to increasing ride height is the positive effect it
has on approach/departure and break over angles.
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NOTE:The stabilizer/sway bar may be torque locked due
to left and right suspension height differences. This condi-
tion is due to driving surface differences or vehicle loading.
In order for the stabilizer/sway bar to disconnect/
reconnect, the right and left halves of the bar must be
aligned. This alignment may require that the vehicle be
driven onto level ground or rocked from side to side.
To return to the On-Road mode; push the left hand On
Road stabilizer/sway bar button.
WARNING!
If the stabilizer/sway bar will not return to On-Road
mode, vehicle stability is reduced. Do not attempt to
drive the vehicle over 18 mph (29 km/h). Driving faster
than 18 mph (29 km/h) may cause loss of control of the
vehicle, which could result in serious injury or death.
Contact your local service center for assistance.
SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY
Off-Road Driving Tips And Vehicle Characteristics
Your vehicle has excellent on and off-road capabilities.
These off-road capabilities will allow you to explore those
wilderness trails where few travel, providing a source of
exciting and satisfying recreation. Before you venture out,
you should contact your local governmental agency to
determine the designated off-road vehicle (ORV) trails or
recreation areas. You should always tread lightly and only
use established roads, trails or ORV recreational areas.
The National Forest Service, Bureau of Land Management,
or local Department of Natural Resources are a wealth of
information and usually have maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline components of
the truck including the fuel tank, transfer case and steering
damper. In addition, this vehicle is equipped with boxed
cross members and fore/aft rails. This additional protec-
tion allows the vehicle to be utilized in severe off-road
situations that would be considered impassable by a nor-
mal truck.
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