ESP Ram 2500 2017 Service Manual

Six-Speed Automatic Transmission — 2500/3500
Models Only
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The gear selector is mounted on the right side of the
steering column. You must press the brake pedal to move
the gear selector out of PARK (refer to “Brake/
Transmission Shift Interlock System” in this section for
further information). To drive, move the gear selector from
PARK or NEUTRAL to the DRIVE position. Pull the gear
selector toward you when shifting into REVERSE or PARK,
or when shifting out of PARK.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer to “Electronic Range Select (ERS) Operation”
in this section for further information). Pressing the ERS
(-/+) switches (on the gear selector) while in the DRIVE
position will select the highest available transmission gear,
and will display that gear limit in the instrument cluster as
1, 2, 3, etc. Some models will display both the selected gear
limit, and the actual current gear, while in ERS mode.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:
After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when leaving the vehicle in this
range.
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REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first, second, and third gears,
direct fourth gear and overdrive fifth and sixth gears. The
DRIVE position provides optimum driving characteristics
under all normal operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
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WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.NOTE:
•
The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until the trans-
mission fluid and engine coolant are warm [usually after
1 to 3 miles (2 to 5 km) of driving]. Because sixth gear is
disabled, and engine speed is higher when the torque
converter clutch is not engaged, it may seem as if the
transmission is not shifting properly when cold. This is
normal. Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently warm, will
demonstrate that the transmission is able to shift into
and out of Overdrive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.
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CAUTION!
Never park your vehicle over dry grass or other com-
bustible materials. The heat from your vehicle exhaust
system could cause a fire.
WARNING!
Always wear your seat belt and firmly tie down cargo.
Unsecured cargo can become projectiles in an off-road
situation.
When To Use Low Range
When driving off-road, shift into 4LO (Low Range) for
additional traction or to improve handling and control on
slippery or difficult terrain. Due to the lower gearing, low
range will allow the engine to operate in a higher power
range. This will allow you to idle over obstacles and down
hills, with improved control and less effort. Also, use 4LO
(Low Range) in rain, ice, snow, mud, sand, to get heavy
loads rolling, improve traction, or whenever 4HI (High
Range) traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when driving in
snow, mud or sand. The vehicle will be less responsive to
steering, acceleration and braking inputs. Therefore you
should accelerate slowly, leave greater stopping distances
and avoid abrupt vehicle maneuvers. You want to keep a
slow constant steady pace. The key is to maintain the
vehicle’s momentum.
•Snow – In heavy snow or for additional control and
traction at slower speeds, shift the transmission to a low
gear and shift the transfer case to 4LO (Low Range) if
necessary. Do not shift to a lower gear than necessary to
maintain headway. Over-revving the engine can spin the
wheels and traction will be lost. If you start to slow to a
stop, try turning your steering wheel no more than a ¼
turn quickly back and forth, while still applying throttle.
This will allow the tires to get a fresh biteand help
maintain your momentum.
CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine brak-
ing may cause skidding and loss of control.
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WARNING!
Do not descend a steep grade in NEUTRAL. Use
vehicle brakes in conjunction with engine braking.
Descending a grade too fast could cause you to lose
control and be seriously injured or killed.
• Driving Across An Incline – If at all possible avoid
driving across an incline. If it is necessary, know your
vehicle’s abilities. Driving across an incline places more
weight on the down hill wheels, which increases the
possibilities of a down hill slide or rollover. Make sure
the surface has good traction with firm and stable soils.
If possible transverse the incline at an angle heading
slightly up or down.
WARNING!
Driving across an incline increases the risk of a roll-
over, which may result in severe injury.
• If You Stall Or Begin To Lose Headway – If you stall or
begin to lose headway while climbing a steep hill, allow
your vehicle to come to a stop and immediately apply
the brake. Restart the engine and shift into REVERSE.
Back slowly down the hill allowing the compression braking of the engine and transmission to help regulate
your speed. If the brakes are required to control vehicle
speed, apply them lightly and avoid locking or skidding
the tires.
WARNING!
If the engine stalls or you lose headway or cannot
make it to the top of a steep hill or grade, never attempt
to turn around. To do so may result in tipping and
rolling the vehicle, which may result in severe injury.
Always back carefully straight down a hill in RE-
VERSE. Never back down a hill in NEUTRAL using
only the vehicle brakes. Never drive diagonally across
a hill, always drive straight up or down.
Driving Through Water
Extreme care should be taken crossing any type of water.
Water crossings should be avoided if possible and only be
attempted when necessary, in a safe responsible manner.
You should only drive through areas which are designated
and approved. You should tread lightly and avoid damage
to the environment. You should know your vehicle’s
abilities and be able to recover it if something goes wrong.
You should never stop or shut a vehicle off when crossing
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deep water unless you ingested water into the engine air
intake. If the engine stalls do not attempt to restart it.
Determine if it has ingested water first. The key to any
crossing is low and slow. You want to use first gear in 4L
(Low Range) and proceed very slowly with a constant slow
speed (3-5 mph [5–8 km/h] maximum) and light throttle.
Keep the vehicle moving; do not try to accelerate through
the crossing. After crossing any water higher than the
bottom of the axle differentials, you should inspect all of
the vehicle fluids for signs of water ingestion.
CAUTION!
Water ingestion into the axles, transmission, transfer
case, engine or vehicle interior can occur if you drive
too fast or through too deep of water. Water can cause
permanent damage to engine, driveline or other ve-
hicle components and your brakes will be less effec-
tive once wet and/or muddy.
• Before You Cross Any Type Of Water – As you ap-
proach any type of water you need to determine if you
can cross it safely and responsibly. If necessary, get out
and walk through the water or probe it with a stick. You
need to be sure of its depth, approach angle, current and
bottom condition. Be careful of murky or muddy waters, check for hidden obstacles. Make sure you will not be
intruding on any wildlife and you can recover the
vehicle if necessary. The key to a safe crossing is the
water depth, current and bottom conditions. On soft
bottoms the vehicle will sink in, effectively increasing
the water level on the vehicle. Be sure to consider this
when determining the depth and the ability to safely
cross.
• Crossing Puddles, Pools, Flooded Areas Or Other
Standing Water – Puddles, pools, flooded or other
standing water areas normally contain murky or muddy
waters. These water types normally contain hidden
obstacles and make it difficult to determine an accurate
water depth, approach angle, and bottom condition.
Murky or muddy water holes are where you want to
hook up tow straps prior to entering. This makes for a
faster, cleaner and easier vehicle recovery. If you are able
to determine you can safely cross, than proceed using
the low and slow method.
CAUTION!
Muddy waters can reduce the cooling system effective-
ness by depositing debris onto the radiator.
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The limited-slip differential is especially helpful during
slippery driving conditions. With both rear wheels on a
slippery surface, a slight application of the accelerator will
supply maximum traction. When starting with only one
rear wheel on an excessively slippery surface, slight mo-
mentary application of the parking brake may be necessary
to gain maximum traction.
WARNING!
On vehicles equipped with a limited-slip differential
never run the engine with one rear wheel off the
ground since the vehicle may drive through the rear
wheel remaining on the ground. You could lose control
of the vehicle.
Care should be taken to avoid sudden accelerations when
both rear wheels are on a slippery surface. This could cause
both rear wheels to spin, and allow the vehicle to slide
sideways on the crowned surface of a road or in a turn.
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to the right or left. This phenomenon occurs when there is a
difference in the surface traction under the rear (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the rear
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
wedge of water to build up between the tire and road
surface. This is known as hydroplaning and may cause
partial or complete loss of vehicle control and stopping
ability. To reduce this possibility, the following precautions
should be observed:
•
Slow down during rainstorms or when the roads are
slushy.
• Slow down if the road has standing water or puddles.
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1. Inspect the winch, winch mount, and wire rope fordamage. Do not use the winch if the mount is loose or
rope shows excessive wear or damage. 2. Put on gloves.
3. Disengage the clutch to allow free spooling of the winch
drum, rotate the clutch lever on the winch to disengage.
Freespooling conserves battery power.
Winch Rope
Free Spool
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Double Line
Because pulling power decreases with the number of layers
of wire rope on the winch drum, you can use a snatch block
to double line out more wire rope. This decreases the
number of layers of wire rope on the drum, and increases
pulling power. Start by feeding out enough wire rope to
free the winch hook. Attach the hook to your vehicle’s
frame/tow hook and run the wire rope through a snatch
block. Disengage the clutch and, using the snatch block,
pull out enough wire to reach your anchor point. Do not
attach the hook to the mounting kit. Secure to the anchorpoint with a tree trunk protector or choker chain. Attach
the clevis/shackle. Attach the shackle to the two ends of
the strap/chain, being careful not to over tighten (tighten
and back-off 1/2 turn).
POWER STEERING
Electric Power Steering — 1500 Models
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
If the Steering icon is flashing, it indicates that the vehicle
needs to be taken to the dealer for service. It is likely the
vehicle has lost power steering assistance.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Wire Rope Routing
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Refer to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for further information.
If the Steering icon is displayed and the “SERVICE POWER
STEERING – ASSIST OFF” message is displayed the in-
strument cluster screen, they indicate the vehicle needs to
be taken to the dealer for service. Refer to “Instrument
Cluster Display” in “Understanding Your Instrument
Panel” for further information.
NOTE:
•Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
Hydraulic Power Steering — 2500/3500 Models
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost. If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
NOTE:
•
Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering
pump may make noise for a short amount of time. This
is due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in
any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
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