JACK Ram 2500 2017 Service Manual

Preparations
1. Park the vehicle on a firm, level surface. Avoid ice orslippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake.
4. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer case to the 4L position.
5. Turn the ignition OFF.
Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the right front
wheel is being changed, block the left rear wheel. NOTE:Passengers should not remain in the
vehicle when the vehicle is being jacked.
Jack Instructions (2500, 3500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
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WHAT TO DO IN EMERGENCIES 607

WARNING!(Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
Jack Warning Label
Lug Wrench Adaptor Shown In Jack And Tools Assembly
608 WHAT TO DO IN EMERGENCIES

1. Remove the spare wheel, jack, and tools from storage.
2. Using the lug wrench, loosen, but do not remove, thewheel nuts by turning them counterclockwise one turn
while the wheel is still on the ground. Changing a
dually tire requires the lug wrench adapter.
NOTE: If your vehicle is equipped with hub caps/wheel
covers they must be removed before raising the vehicle off
the ground. Refer to ”Hub Caps/Wheel Covers — If
Equipped” in this section.
Lug Wrench Adapter
Lug Wrench Adapter And Wrench
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WHAT TO DO IN EMERGENCIES 609

3. Placement of the jack:
Front Jacking Location
When changing the front wheel, assemble the jack drive
tube to the jack and connect the drive tube to the extension
tube. Place the jack under the axle as close to the tire as
possible with the drive tubes extending to the front.
Connect the jack tube extension and wheel wrench.Rear Jacking Location
When changing a rear wheel, assemble the jack drive tube
to the jack and connect the drive tube to the extension tube.
Place the jack under the axle between the spring and the
shock absorber with the drive tubes extending to the rear.
Front Jacking Location
Rear Jacking Location
610 WHAT TO DO IN EMERGENCIES

Connect the jack tube extension and wheel wrench.
CAUTION!
Before raising the wheel off the ground, make sure that
the jack will not damage surrounding truck parts and
adjust the jack position as required.
NOTE: If the bottle jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to use the jack
drive tube in order to lower the jack.
4. By rotating the wheel wrench clockwise, raise the ve- hicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle unstable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
5. Remove the wheel nuts and pull the wheel off. On single rear-wheel (SRW) trucks, install the spare wheel and
wheel nuts with the cone shaped end of the wheel nuts
toward the wheel. On 3500 dual rear-wheel models
(DRW) trucks, if the outer tire is being replaced then leave the inner wheel on the vehicle. If the inner wheel
is being replaced remove the outer wheel and replace
the inner wheel. The wheel nuts are a two-piece assem-
bly with a flat face. Lightly tighten the wheel nuts. To
avoid the risk of forcing the vehicle off the jack, do not
fully tighten the wheel nuts until the vehicle has been
lowered.
Rear Inner Wheel Proper Placement
(Dual Rear Wheel Equipped)
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WHAT TO DO IN EMERGENCIES 611

6. Finish tightening the lug nuts. Push down on thewrench while at the end of the handle for increased
leverage. Tighten the lug nuts in a star pattern until each
nut has been tightened twice. For the correct lug nut
torque refer to “Torque Specifications” in this section. If
in doubt about the correct tightness, have them checked
with a torque wrench by you authorized dealer or
service station.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Always
stow the jack parts and the extra tire and wheel in the
places provided.
7. Install the wheel center cap and remove the wheel blocks. Do not install chrome or aluminum wheel center
caps on the spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. Stow the replaced tire, jack, and tools as previously described.
NOTE: If the bottle jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to use the jack
drive tube in order to lower the jack.
9. Adjust the tire pressure when possible.
NOTE: Do not oil wheel studs. For chrome wheels, do not
substitute with chrome plated wheel nuts.
Dual Rear Wheel Placement
612 WHAT TO DO IN EMERGENCIES

2. Lift the spare tire with one hand to give clearance to tiltthe retainer at the end of the cable and position it
properly across the wheel opening. 3. Attach the wheel wrench to the jack extension tube with
the curved angle facing away from the vehicle. Insert the
tube through the access hole between the lower tailgate
and the top of the bumper and into the winch mecha-
nism tube.
Pushing The Retainer Through The Center Of The Wheel
And Positioning It
Wheel Wrench And Jack Extension Tube AssembledAnd In Position
614 WHAT TO DO IN EMERGENCIES

4. Rotate the wheel wrench handle clockwise until thewheel is drawn into place against the underside of the
vehicle. Continue to rotate until you feel the winch
mechanism slip, or click three or four times. It cannot be
overtightened. Push against the tire several times to
ensure it is firmly in place.
NOTE: The winch mechanism is designed for use with the
jack extension tube only. Use of an air wrench or other
power tools is not recommended and can damage the
winch.Reinstalling The Jack And Tools (2500 And 3500
Series)
1. Tighten the jack all the way down by turning the jack turn-screw counterclockwise until the jack is snug.
2. Position the jack and tools into bracket assembly. Make sure the lug wrench is under the jack near the jack
turn-screw. Snap tools into bracket assembly clips. In-
stall the jack into bracket assembly and turn the jack-
turn-screw clockwise until jack is snug into bracket
assembly.
Rotating The Wheel Wrench Handle
Jack And Tools Bracket Assembly
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WHAT TO DO IN EMERGENCIES 615

3. Place the jack and tool bracket assembly in the storageposition holding the jack by the jack turn-screw, slip the
jack and tools under the seat so that the bottom slot
engages into the fastener on the floor.
NOTE: Ensure that the jack and tool bracket assembly
slides into the front hold down location. 4. Turn the wing bolt clockwise to secure to the floor pan.
Reinstall the plastic cover.
Jack Hold Down Fastener
Wing Bolt/Jack And Tools (2500/3500 Series)
616 WHAT TO DO IN EMERGENCIES

Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the rear
hub caps. Position the hook and pull straight out on the
ratchet firmly. The hub cap should pop off. The wheel skins
can now be removed. For the front hub cap, use the flat
blade on the end of the lug wrench to pull the caps off. The
wheel skin can now be removed.
CAUTION!
• Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two
pull off notches. Make sure that the hook of the jack
handle driver is located squarely in the cap notch
before attempting to pull off.
You must use the flat end of the lug wrench to pull off the
wheel skins. Locate the hub cap pull notches (2 notches on
each cap). Insert the flat tip completely and using a back
and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off.
Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug nut
bolt circle and strike the high side down with a rubber
mallet. Be sure that the hub caps and wheel skins are firmly
seated around the wheel.
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WHAT TO DO IN EMERGENCIES 617