App Ram 2500 2018 Owners Manual

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear (except to prevent engine over-
speed), but will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR- switch
(on the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping the
GEAR- or GEAR+ switch will change the top available
gear. To exit ERS mode, simply push and hold the GEAR+
switch until the gear limit display disappears from the
instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
1 — GEAR - Switch
2 — GEAR + Switch
6
STARTING AND OPERATING 305

The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control. Pressing the ERS (-/+) switches (column shift) or
moving the gear selector to the left or right (-/+) (console
shift) while in the DRIVE position will select the highest
available transmission gear, and will display that gear limit
in the instrument cluster as 1, 2, 3, etc. Refer toElectronic
Range Select (ERS) Operation in this section for further
information. Some models will display both the selected
gear limit, and the actual current gear, while in ERS mode.
Gear Ranges
Do not depress the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range. NOTE:
After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
NOTE: On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
6
STARTING AND OPERATING 307

•Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exit-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
(Continued)
WARNING! (Continued)
•Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, turn the engine OFF,
and remove the key fob. When the ignition is in the
LOCK/OFF (key removal) position (or, with Keyless
Enter-N-Go, when the ignition is in the OFF mode),
the transmission is locked in PARK, securing the
vehicle against unwanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
(Continued)
308 STARTING AND OPERATING

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
•Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
• When shifting into PARK, pull the column-mounted
gear selector toward you and move it all the way
counterclockwise until it stops. For console-mounted
shifter, firmly move the gear selector all the way forward
and to the left until it stops. •
Release the gear selector and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With brake pedal released, verify that the gear selector
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must exit the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
6
STARTING AND OPERATING 309

During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of both the torque converter
clutch and the top overdrive gear are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). During ex-
tremely cold temperatures (-16°F [-27°C] or below), opera-
tion may briefly be limited to first and direct gears only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in direct gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
6
STARTING AND OPERATING 311

Electronic Range Select (ERS) Operation —
Six-Speed Transmission (1500 Models Only)
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
Use of ERS (or TOW/HAUL mode) also enables an addi-
tional underdrive gear which is not normally used during
through-gear accelerations. This additional gear can im-
prove vehicle performance and cooling capability when
towing a trailer on certain grades. In ERS mode, gears 1
though 3 are underdrive gears, and ERS 4 is direct drive.
ERS 5 and 6 (Overdrive gears) are the same as the normal
fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
(column shift) or tapping the gear selector to the left (-)
(console shift) will activate ERS mode, display the currentgear in the instrument cluster, and set that gear as the top
available gear. For example, if you are in DRIVE and are in
third (direct) gear, when you tap the gear selector/switch
one time in the (-) direction, the display will show 4 (ERS
4 is direct gear). Another tap down (-) will shift the
transmission down to ERS 3 (the added underdrive gear).
Once in ERS mode, tapping (-) or (+) will change the top
available gear.
Column Gear Selector
312 STARTING AND OPERATING

To exit ERS mode, simply hold the gear selector to the right
(+) (console shift) or press and hold the ERS (+) switch
(column shift) until the gear limit display disappears from
the instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.NOTE:
To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
gear selector to the left (-) (console shift) or the ERS (-)
switch down (column shift). The transmission will shift to
the range from which the vehicle can best be slowed down.
CAUTION!
When using ERS for engine braking while descending
steep grades, be careful not to overspeed the engine.
Apply the brakes as needed to prevent engine over-
speed.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (fourth and fifth gears). The transmission
will automatically shift into Overdrive if the following
conditions are present:
• The gear selector is in the DRIVE position,
• The transmission fluid has reached an adequate tem-
perature,
• The engine coolant (antifreeze) has reached an adequate
temperature,
Console Gear Selector
6
STARTING AND OPERATING 313

The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control. Pressing the ERS (-/+) switches (on the gear
selector) while in the DRIVE position will select the highest
available transmission gear, and will display that gear limit
in the instrument cluster as 1, 2, 3, etc. Refer toElectronic
Range Select (ERS) Operation in this section for further
information. Some models will display both the selected
gear limit, and the actual current gear, while in ERS mode.Gear Ranges
Do not depress the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE: After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
316 STARTING AND OPERATING

NOTE:On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exit-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
(Continued)
WARNING! (Continued)
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, turn the engine OFF,
and remove the key fob. When the ignition is in the
LOCK/OFF (key removal) position (or, with Keyless
Enter-N-Go, when the ignition is in the OFF mode),
the transmission is locked in PARK, securing the
vehicle against unwanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
(Continued)
6
STARTING AND OPERATING 317

WARNING!(Continued)
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
•Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain. The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
•
When shifting into PARK, pull the gear selector toward
you and move it all the way counterclockwise until it
stops.
• Release the gear selector and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With brake pedal released, verify that the gear selector
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must exit the vehicle.
318 STARTING AND OPERATING