App Ram 2500 2018 Owner's Manual

•Normal Ride Height (NRH) – This is the standard
position of the suspension and is meant for normal
driving.
• Off-Road (OR) (Raises the vehicle approximately 1 in
(26 mm)) – This position is intended for off-roading use
only where maximum ground clearance is required. To
enter OR, push the “Up” button once from the NRH
position while vehicle speed is below 20 mph (32 km/h).
While in OR, if the vehicle speed exceeds 25 mph
(40 km/h) the vehicle height will be automatically
lowered to NRH. Off-Road may not be available due to
vehicle payload, an instrument cluster display message
will be shown when this occurs. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information.
CAUTION!
If the vehicle is in Off-Road setting, be aware of your
surroundings, you may not have the clearance required
for certain areas and vehicle damage may occur.
• Aero Mode (Lowers the vehicle approximately .6 in
(15 mm)) – This position provides improved aerody-
namics by lowering the vehicle. The vehicle will auto-
matically enter Aero Mode when the vehicle speed remains between 62 mph (100 km/h) and 66 mph
(106 km/h) for greater than 20 seconds or if the vehicle
speed exceeds 66 mph (106 km/h). The vehicle will
return to NRH from Aero Mode if the vehicle speed
remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h).
NOTE: Speed thresholds for raising the vehicle only apply
if Automatic Aero Mode is enabled.
• To enter Aero Mode manually push the down button
once from NRH at any vehicle speed. To return to NRH
push the up button once while vehicle speed is less than
56 mph (90 km/h).
NOTE: Automatic Aero Mode may be disabled through
vehicle settings on your Uconnect Radio when equipped
with UConnect 5.0, 8.4A, or 8.4AN. Refer to “Uconnect
Settings” in “Multimedia” for further information.
• Entry/Exit Mode (Lowers the vehicle approximately
3 in (73 mm)) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the “Down”
button twice from the NRH while the vehicle speed is
below 33 mph (53 km/h). Once the vehicle speed goes
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below 15 mph (24 km/h) the vehicle height will begin to
lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than 60
seconds, or the vehicle speed exceeds 25 mph (40 km/h)
the Entry/Exit change will be cancelled. To return to
Normal Height Mode, push the “Up” button twice while
in Entry/Exit or drive the vehicle over 15 mph
(24 km/h). Entry/Exit mode may not be available due to
vehicle payload, an instrument cluster display message
will be shown when this occurs. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must
be closed. If a door is opened at any time while the vehicle
is lowering the change will not be completed until the open
door(s) is closed. This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
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Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising or lowering, the flashing indicator
lamp is the position the system is working to achieve.
Air Suspension Switch
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator Lamp (Customer selectable)
4 — Aero Mode Indicator Lamp (Customer selectable)
5 — Normal Ride Height Indicator Lamp (Customer selectable)
6 — Off-Road Indicator Lamp (Customer selectable)
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AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED
Description
This air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain the
truck’s rear ride height level. There are two selectable
heights that can be chosen based on your operating condi-
tions.
The system requires that the ignition be in ON/RUN
position or the engine running with zero vehicle speed for
all user requested changes and load leveling.Normal Ride Height (NRH)
– This is the standard position
of the suspension and is meant for normal driving. It will
automatically adjust to maintain the rear ride height as
conditions change.
Alternate Trailer Height (ATH) – Lowers the vehicle
approximately 1 in (25 mm) for a level truck, to be used as
required while trailer towing. It will automatically adjust
to maintain the rear ride height as conditions change.
Trailer Decoupling/Unloading - The air suspension sys-
tem will load level (lower/exhaust only) for up to 10
minutes after the vehicle is turned off. This allows for easy
removal of a trailer and/or load from the back of the truck
by maintaining the ride height. After 10 minutes you will
need to turn the ignition to the run position for the air
suspension to maintain ride height. If the air suspension
system is disabled using the settings menu (Tire Jack Mode,
Transport Mode or Alignment Mode) the system will
remain disabled when the vehicle is turned off. Reactivat-
ing the air suspension can be accomplished via the settings
menu or driving the vehicle above 5 mph (8 km/h) for Tire
Jack Mode or Alignment Mode and 16 mph (26 km/h) for
Transport Mode.
Rear Leveling Ride Height Switch
356 STARTING AND OPERATING

NOTE:
•Most 3500 models will not lower to Alternate Trailer
Height (ATH) when unloaded.
• Refer to “Trailer Towing” in “Starting And Operating”
for further information.
Ignition OFF Behavior
For a predetermined amount of time after the ignition is off
the air suspension may adjust to maintain a proper appear-
ance.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The air suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be disabled. This mode is intended to be enabled with engine
running. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle below Normal Ride Height (NRH) and disable the
automatic load leveling system. This mode is intended to
be enabled with engine running. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” or “Uconnect Settings” in “Understanding Your
Instrument Panel” if equipped with a touch screen radio
for further information.
NOTE: This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
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STARTING AND OPERATING 357

To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
Pushing the Alternate Trailer Height (ATH) button once
while at Normal Ride Height (NRH), will lower the vehicle
to Alternate Trailer Height (ATH) and will illuminate the
LED.
NOTE: The LED will continuously blink until vehicle
Alternate Trailer Height (ATH) has been achieved and the
LED will turn off.
Pushing the Alternate Trailer Height (ATH) again will raise
the vehicle to Normal Ride Height (NRH).
NOTE: The LED will continuously blink until Normal Ride
Height (NRH) has been achieved.
• Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – No indicator lamps will be illumi-
nated. Tire/Jack Mode is disabled by driving the vehicle.
• Wheel Alignment Mode – No indicator lamps will be
illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
358 STARTING AND OPERATING

NOTE:The axle lockers could be torque locked due to side
to side loads on the axle. Driving slowly while turning the
steering wheel from a left hand turn to a right hand turn or
driving in REVERSE for a short distance may be required
to release the torque lock and unlock the axles.
To unlock the rear axle; move the axle locker switch to
AXLE UNLOCK. The REAR LOCK indicator light will go
out when the rear axle is unlocked.
STABILIZER/SWAY BAR SYSTEM — POWER
WAGON ONLY
Your vehicle is equipped with an electronic disconnecting
stabilizer/sway bar. This system allows greater front sus-
pension travel in off-road situations.
Due to the use of taller springs, this vehicle has an
increased ride height of approximately 1.9 in (48.3 mm) in
the front and 1.5 in (38.1 mm) in the rear. A major
advantage to increasing ride height is the positive effect it
has on approach/departure and break over angles.
This system is controlled by the electronic control sway bar
switch located on the instrument panel. The switch has two positions; On-Road and Off-Road. The
system is normally in the On-Road mode, indicated by a
solid green light. The stabilizer/sway bar should remain in
the On-Road mode during normal driving conditions.
WARNING!
Do not disconnect the stabilizer bar and drive on hard
surfaced roads or at speeds above 18 mph (29 km/h),
you may lose control of the vehicle, which could result
in serious injury or death. The front stabilizer bar
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Sway Bar Disconnect Buttons
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STARTING AND OPERATING 361

stop, try turning your steering wheel no more than a ¼
turn quickly back and forth, while still applying throttle.
This will allow the tires to get a freshbiteand help
maintain your momentum.
CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine brak-
ing may cause skidding and loss of control.
• Mud – Deep mud creates a great deal of suction around
the tires and is very difficult to get through. You should
use 4LO (Low Range) with a gear low enough to
maintain your momentum without shifting. If you start
to slow to a stop, try turning your steering wheel no
more than a ¼ turn quickly back and forth for additional
traction. Mud holes pose an increased threat of vehicle
damage and getting stuck. They are normally full of
debris from previous vehicles getting stuck. As a good
practice before entering any mud hole, get out and
determine how deep it is, if there are any hidden
obstacles and if the vehicle can be safely recovered if
stuck. •
Sand – Soft sand is very difficult to travel through with
full tire pressure. When crossing soft sandy spots in a
trail maintain your vehicle’s momentum and do not
stop. The key to driving in soft sand using the appro-
priate tire pressure, accelerating slowly, avoiding abrupt
maneuvers and maintaining the vehicle’s momentum. If
you are going to be driving on large soft sandy areas or
dunes, reduce your tire pressure to a minimum of 15 psi
(103 kPa) to allow for a greater tire surface area. Reduced
tire pressure will drastically improve your traction and
handling, while driving on the soft sand, but you must
return the tires to normal air pressure before driving on
pavement or other hard surfaces. Be sure you have a
way to air the tires back up prior to reducing the
pressure.
CAUTION!
Reduced tire pressures may cause tire unseating and
total loss of air pressure. To reduce the risk of tire
unseating, while at a reduced tire pressure, reduce your
speed and avoid sharp turns or abrupt maneuvers.
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Crossing Obstacles (Rocks And Other High Points)
While driving off road, you will encounter many types of
terrain. These varying types of terrain bring different types
of obstacles. Before proceeding review the path ahead to
determine the correct approach and your ability to safely
recover the vehicle if something goes wrong. Keeping a
firm grip on the steering wheel, bring the vehicle to a
complete stop and then inch the vehicle forward until it
makes contact with the object. Apply the throttle lightly
while holding a light brake pressure and ease the vehicle
up and over the object.
WARNING!
Crossing obstacles can cause abrupt steering system
loading which could cause you to loose control of your
vehicle.
Using A Spotter
There are many times where it is hard to see the obstacle or
determine the correct path. Determining the correct path
can be extremely difficult when you are confronting many
obstacles. In these cases have someone guide you over,
through, or around the obstacle. Have the person stand asafe distance in front of you where they can see the
obstacle, watch your tires and undercarriage, and guide
you through.
Crossing Large Rocks
When approaching large rocks, choose a path which en-
sures you drive over the largest with your tires. This will
lift your undercarriage over the obstacle. The tread of the
tire is tougher and thicker than the side wall and is
designed to take the abuse. Always look ahead and make
every effort to cross the large rocks with your tires.
CAUTION!
•
Never attempt to straddle a rock that is large enough
to strike your axles or undercarriage.
• Never attempt to drive over a rock which is large
enough to contact the door sills.
Crossing A Ravine, Gully, Ditch, Washout Or Rut
When crossing a ravine, gully, ditch, washout or a large rut,
the angled approach is the key to maintaining your vehi-
cle’s mobility. Approach these obstacles at a 45-degree
angle and let each tire go through the obstacle indepen-
dently. You need to use caution when crossing large
obstacles with steep sides. Do not attempt to cross any
366 STARTING AND OPERATING

large obstacle with steep sides at an angle great enough to
put the vehicle at risk of a rollover. If you get caught in a
rut, dig a small trench to the right or left at a 45-degree
angle ahead of the front tires. Use the removed dirt to fill
the rut ahead of the turnout you just created. You should
now be able to drive out following the trench you just
created at a 45-degree angle.
WARNING!
There is an increased risk of rollover when crossing an
obstacle, at any angle, with steep sides.
Crossing Logs
To cross a log, approach it at a slight angle (approximately
10 to 15 degrees). This allows one front tire to be on top of
the log while the other just starts to climb the log. While
climbing the log, modulate your brake and accelerator to
avoid spinning the log out from under your tires. Then
ease the vehicle off the log using your brakes.
CAUTION!
Do not attempt to cross a log with a greater diameter
than the running ground clearance or the vehicle will
become high centered.
Getting High Centered
If you get hung up or high centered on an object, get out of
the vehicle and try to determine what the vehicle is hung
up on, where it is contacting the underbody and what is the
best direction to recover the vehicle. Depending on what
you are in contact with, jack the vehicle up and place a few
rocks under the tires so the weight is off of the high point
when you let the vehicle down. You can also try rocking the
vehicle or winching the vehicle off the object.
CAUTION!
Winching or rocking the vehicle off hard objects in-
creases the risk of underbody damage.
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