servicing Ram 2500 2018 Owner's Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2GRAPHICAL TABLE OF CONTENTS
......................................................9
3GETTING TO KNOW YOUR VEHICLE
...................................................15
4GETTING TO KNOW YOUR INSTRUMENT PANEL
.........................................167
5SAFETY
........................................................................\
203
6STARTINGANDOPERATING.........................................................283
7INCASEOFEMERGENCY ...........................................................445
8SERVICING AND MAINTENANCE
.....................................................515
9TECHNICAL SPECIFICATIONS
........................................................591
10MULTIMEDIA ....................................................................609
11CUSTOMER ASSISTANCE
............................................................675
12INDEX........................................................................\
..681
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Base Instrument Cluster Descriptions
1. Tachometer•Indicates the engine speed in revolutions per minute
(RPM x 1000).
2. Instrument Cluster Display •When the appropriate conditions exist, this display
shows the instrument cluster display messages. Refer
to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
3. Speedometer •Indicates vehicle speed.
4. Fuel Gauge •The pointer shows the level of fuel in the fuel tank
when the ignition is in the ON/RUN position.
•
The fuel pump symbol points to the side of the
vehicle where the fuel door is located.
5. Temperature Gauge
•The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range indi-
cates that the engine cooling system is operating
satisfactorily. •
The gauge pointer will likely indicate a higher tem-
perature when driving in hot weather, up mountain
grades, or when towing a trailer. It should not be
allowed to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats. If you decide to look
under the hood yourself, see “Servicing And Mainte-
nance.” Follow the warnings under the Cooling System
Pressure Cap paragraph.
CAUTION!
Driving with a hot engine cooling system could dam-
age your vehicle. If the temperature gauge reads “H,”
pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on the
“H,” turn the engine off immediately and call an
authorized dealer for service.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 169

allowed to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats. If you decide to look
under the hood yourself, see “Servicing And Mainte-
nance.” Follow the warnings under the Cooling System
Pressure Cap paragraph.
CAUTION!
Driving with a hot engine cooling system could dam-
age your vehicle. If the temperature gauge reads “H,”
pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on the
“H,” turn the engine off immediately and call an
authorized dealer for service.
INSTRUMENT CLUSTER DISPLAY
Your vehicle may be equipped with an instrument cluster
display, which offers useful information to the driver. With
the ignition in the STOP/OFF mode, opening/closing of a
door will activate the display for viewing, and display the
total miles, or kilometers, in the odometer. Your instrument
cluster display is designed to display important informa-
tion about your vehicle’s systems and features. Using a
driver interactive display located on the instrument panel,
your instrument cluster display can show you how sys-
tems are working and give you warnings when they are
not. The steering wheel mounted controls allow you to
scroll through the main menus and submenus. You can
access the specific information you want and make selec-
tions and adjustments.
172 GETTING TO KNOW YOUR INSTRUMENT PANEL

Refer to “Tires” in “Servicing And Maintenance” for infor-
mation on how to properly inflate the vehicle’s tires. The
tire pressure will also increase as the vehicle is driven - this
is normal and there should be no adjustment for this
increased pressure.
The TPMS will warn the driver of a low tire pressure if the
tire pressure falls below the low-pressure warning limit for
any reason, including low temperature effects and natural
pressure loss through the tire.
The TPMS will continue to warn the driver of low tire
pressure as long as the condition exists, and will not turn
off until the tire pressure is at or above the recommended
cold placard pressure. Once the low tire pressure warning
(Tire Pressure Monitoring [TPM] Telltale Light) illumi-
nates, you must increase the tire pressure to the recom-
mended cold placard pressure in order for the TPM Telltale
Light to turn off. The system will automatically update and
the TPM Telltale Light will turn off once the system
receives the updated tire pressures. The vehicle may need
to be driven for up to 20 minutes above 15 mph (24 km/h)
in order for the TPMS to receive this information.NOTE:
When filling warm tires, the tire pressure may need
to be increased up to an additional 4 psi (30 kPa) above the
recommended cold placard pressure in order to turn the
Tire Pressure Monitoring Telltale Light off.
For example, your vehicle may have a recommended cold
(parked for more than three hours) placard pressure of
30 psi (207 kPa). If the ambient temperature is 68°F (20°C)
and the measured tire pressure is 27 psi (186 kPa), a
temperature drop to 20°F (-7°C) will decrease the tire
pressure to approximately 23 psi (158 kPa). This tire
pressure is sufficiently low enough to turn on the TPM
Telltale Light. Driving the vehicle may cause the tire
pressure to rise to approximately 27 psi (186 kPa), but the
TPM Telltale Light will still be on. In this situation, the
TPM Telltale Light will turn off only after the tires are
inflated to the vehicle’s recommended cold placard pres-
sure value.
CAUTION!
• The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures and
warning have been established for the tire size
(Continued)
5
SAFETY 217

Consider the following items when computing the weight
on the rear axle of the vehicle:
•The tongue weight of the trailer.
• The weight of any other type of cargo or equipment put
in or on your vehicle.
• The weight of the driver and all passengers.
NOTE: Remember that everything put into or on the
trailer adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options must
be considered as part of the total load on your vehicle.
Refer to the “Tire And Loading Information” placard for
the maximum combined weight of occupants and cargo for
your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components, the following guidelines are recommended.
CAUTION!
• Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
(Continued)
CAUTION! (Continued)
•Then, during the first 500 miles (805 km) that a trailer
is towed, do not drive over 50 mph (80 km/h) and do
not make starts at full throttle. This helps the engine
and other parts of the vehicle wear in at the heavier
loads.
Perform the maintenance listed in the “Scheduled Servic-
ing”. Refer to “Scheduled Servicing” in “Servicing And
Maintenance” for the proper maintenance intervals. When
towing a trailer, never exceed the GAWR or GCWR ratings.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
• Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
(Continued)
424 STARTING AND OPERATING

WARNING!(Continued)
•When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
(Continued)
WARNING! (Continued)
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
Towing Requirements — Tires
•Do not attempt to tow a trailer while using a compact
spare tire.
• Proper tire inflation pressures are essential to the safe
and satisfactory operation of your vehicle. Refer to
“Tires” in “Servicing And Maintenance” for proper tire
inflation procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage.
• Check for signs of tire wear or visible tire damage before
towing a trailer. Refer to “Tires” in “Servicing And
Maintenance” for the proper inspection procedure.
• When replacing tires, refer to “Tires” in “Servicing And
Maintenance” for the proper tire replacement proce-
dures. Replacing tires with a higher load carrying capac-
ity will not increase the vehicle’s GVWR and GAWR
limits.
6
STARTING AND OPERATING 425

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................517
▫ Maintenance Plan ..................... .518
▫ Heavy Duty Use Of The Vehicle ............522
 ENGINE COMPARTMENT .................523
▫ 3.6L Engine ..........................523
▫ 5.7L Engine ..........................524
▫ 6.4L Engine ..........................525
▫ Checking Oil Level — Gas Engine ...........526
▫ Adding Washer Fluid ...................526
▫ Maintenance-Free Battery .................526
 DEALER SERVICE .......................527
▫ Engine Oil — Gas Engine .................528
▫ Engine Oil Filter .......................530
▫ Engine Air Cleaner Filter .................531 ▫
Air Conditioner Maintenance ..............533
▫ Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ............539
▫ Accessory Drive Belt Inspection ............540
▫ Body Lubrication ..................... .541
▫ Windshield Wiper Blades .................542
▫ Exhaust System ........................545
▫ Cooling System ........................546
▫ Brake System ........................ .552
▫ Automatic Transmission ..................553
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level ...............................556
▫ Transfer Case ........................ .557
 HOISTING ............................558
 TIRES ............................... .558
8

▫Tire Safety Information ..................558
▫ Tires — General Information ..............568
▫ Tire Types ............................574
▫ Spare Tires — If Equipped ................575
▫ Wheel And Wheel Trim Care ..............578
▫ Tire Chains (Traction Devices) .............579
▫ Tire Rotation Recommendations ............580
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................583
▫ Treadwear ............................583
▫ Traction Grades ........................583
▫ Temperature Grades .....................583 
STORING THE VEHICLE ..................584
 BODYWORK .......................... .584
▫ Protection From Atmospheric Agents ........584
▫ Body And Underbody Maintenance ..........585
▫ Preserving The Bodywork .................585
 INTERIORS ............................587
▫ Seats And Fabric Parts ...................587
▫ Plastic And Coated Parts ..................588
▫ Leather Parts ..........................589
▫ Glass Surfaces ........................ .590
516 SERVICING AND MAINTENANCE

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel”.1500 Models Only
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km), twelve months
or 350 hours of engine run time, whichever comes first. The
350 hours of engine run or idle time is generally only a
concern for fleet customers.
2500 – 3500 Models Only
NOTE: Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km), twelve months or
350 hours of engine run time, whichever comes first. The
350 hours of engine run or idle time is generally only a
concern for fleet customers.
8
SERVICING AND MAINTENANCE 517

Severe Duty All Models
NOTE:Change Engine Oil at 4,000 miles (6,500 km) or 350
hours of engine run time if the vehicle is operated in a
dusty and off road environment or is operated predomi-
nantly at idle, or only very low engine RPM’s. This type of
vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering (2500/3500 Models
Only) and automatic transmission (six-speed only) and
fill as needed
• Check function of all interior and exterior lightsMaintenance Plan
Required Maintenance
Refer to the Maintenance Plan on the following pages for
required maintenance.
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator
system turns on.
• Inspect battery and clean and tighten terminals as
required.
• Inspect automatic transmission fluid if equipped
with dipstick.
• Inspect brake pads, shoes, rotors, drums, hoses and
park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or
off-road conditions.
• Lube the front drive shaft fitting (2500/3500 (4x4)
models only).
518 SERVICING AND MAINTENANCE