wheel Ram 2500 2019 Owner's Manual

484 IN CASE OF EMERGENCY
2. Lift the spare tire with one hand to give clearance to tiltthe retainer at the end of the cable and position it properly
across the wheel opening.
Pushing The Retainer Through The Center Of The Wheel And Positioning It 3. Attach the lug wrench to the extension tubes with the
curved angle facing away from the vehicle. Insert the
extensions through the access hole between the lower tail -
gate and the top of the bumper and into the winch mech -
anism tube.
Lug Wrench And Extension Tubes Assembled And In Position

IN CASE OF EMERGENCY 485
4. Rotate the lug wrench handle clockwise until the wheel isdrawn into place against the underside of the vehicle.
Continue to rotate until you feel the winch mechanism
slip, or click three or four times. It cannot be overtight -
ened. Push against the tire several times to ensure it is
firmly in place.
Rotating The Lug Wrench Handle
NOTE:
The winch mechanism is designed for use with the jack
extension tube only. Use of an air wrench or other power
tools is not recommended and can damage the winch.Reinstalling The Jack And Tools
1. Tighten the jack all the way down by turning the jack turn-screw counterclockwise until the jack is snug.
2. Position the jack and tools into bracket assembly. Make sure the lug wrench is under the jack near the jack
turn-screw. Snap tools into bracket assembly clips. Install
the jack into bracket assembly and turn the
jack-turn-screw clockwise until jack is snug into bracket
assembly.
Jack And Tools Bracket Assembly
6

IN CASE OF EMERGENCY 487
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle off
the ground.
For 2500/3500 single rear wheel (SRW) models, use the flat
end of the lug wrench to hook and pull off the hub cap. Find
the opening in the hub cap, insert the lug wrench, and pull
off the cap. If you need to pry against the wheel, protect the
wheel surface.Lug Wrench Insertion Location — Hub Cap
On 3500 models with dual rear wheels (DRW), you must first
remove the hub caps—use the procedure noted for the single
rear wheel. For the wheel covers (wheel skins), insert the flat
end of the lug wrench between the outer edge of the wheel
cover and the wheel. Pry against the wheel to remove the
wheel cover. Repeat this procedure around the wheel until
the cover pops off.
CAUTION!
Use extreme caution when removing the front and rear
wheel covers. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to remove
the caps.
6

488 IN CASE OF EMERGENCY
Lug Wrench Insertion Location — Wheel Cover
Replace the wheel covers using a rubber mallet to ease the
installation. Align the wheel cover vent holes to the wheel vent holes. Tap on the wheel cover as needed to firmly seat it
evenly around the wheel.
JUMP STARTING
If your vehicle has a discharged battery, it can be jump
started using a set of jumper cables and a battery in another
vehicle, or by using a portable battery booster pack. Jump
starting can be dangerous if done improperly, so please
follow the procedures in this section carefully.
NOTE:
When using a portable battery booster pack, follow the
manufacturer's operating instructions and precautions.
CAUTION!
• Use a pulling motion to remove the hub cap. Do not use a twisting motion when removing the hub cap, damage
to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two pull off notches. Make sure that the hook of the jack handle
driver is located squarely in the cap notch before
attempting to pull off.
WARNING!
Do not attempt jump starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!

Do not use a portable battery booster pack or any other
booster source with a system voltage greater than 12 Volts
or damage to the battery, starter motor, alternator or
electrical system may occur.

494 IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount ofaccelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For trucks equipped with an 8–speed transmission, shifts
between DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the "ESC Off" switch again to restore "ESC On" mode.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!

Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure,
of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continuously
without stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

IN CASE OF EMERGENCY 495
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled
vehicles may also be towed as described under “Recreational
Towing” in the “Starting And Operating” section.
NOTE:
Vehicles equipped with the Air Suspension System must be
placed in Transport mode, before tying them down (from the
body) on a trailer or flatbed truck. If the vehicle cannot be
placed in Transport mode (for example, engine will not run),
tie-downs must be fastened to the axles (not to the body).
Failure to follow these instructions may cause fault codes to
be set and/or cause loss of proper tie-down tension.
Refer to "Air Suspension System — If Equipped" in "Starting
And Operating" for more information.
CAUTION!
• Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of trans -
mission failure during prolonged efforts to free a stuck
vehicle.
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also
damage the tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission shifting occur -
ring).
6

496 IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode. If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Manual Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition Wheels OFF
The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in
NEUTRAL
•30 mph (48 km/h) max speed
•30 miles (48 km) max distance
(8–speed transmission) See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in
PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.

IN CASE OF EMERGENCY 497
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with rear wheels on the
ground) under the following conditions:
• The transmission must be in NEUTRAL.
NOTE:
Refer to "Manual Park Release" in this section for instructions
on shifting the transmission to NEUTRAL when the engine
is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km) for 8–speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable steering wheel stabilizer to hold the front wheels in the straight posi
-
tion) with the rear wheels raised and the front wheels on the
ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And Operating”
for further information and detailed instructions. CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
6

498 IN CASE OF EMERGENCY
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For off-road recovery, it is recommended to use both of the
front tow hooks to minimize the risk of damage to the
vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).
CAUTION!
• Front or rear wheel lifts must not be used (if the remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks. Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle.

544 SERVICING AND MAINTENANCE
Consult an authorized tire dealer for tire repairs and addi-
tional information.
Damaged Run Flat tires, or Run Flat tires that have experi -
enced a loss of pressure should be replaced immediately
with another Run Flat tire of identical size and service
description (Load Index and Speed Symbol). Replace the tire
pressure sensor as well as it is not designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the Run
Flat mode. A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a Run Flat tire
reaches the run flat mode it has limited driving capabilities
and needs to be replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after driving with
underinflated tire condition, please replace the TPM sensor
as it is not designed to be reused when driven under run flat
mode (14 psi (96 kPa)) condition. NOTE:
TPM Sensor must be replaced after driving the vehicle on a
flat tire condition.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat mode.

See the tire pressure monitoring section for more information.

Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not
spin your vehicle's wheels above 30 mph (48 km/h) or for
longer than 30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of Emer
-
gency” for further information.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause tire damage or
failure. A tire could explode and injure someone. Do not
spin your vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when you are
stuck, and do not let anyone near a spinning wheel, no
matter what the speed.