ECO mode Ram 2500 2019 Repair Manual

IN CASE OF EMERGENCY 487
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle off
the ground.
For 2500/3500 single rear wheel (SRW) models, use the flat
end of the lug wrench to hook and pull off the hub cap. Find
the opening in the hub cap, insert the lug wrench, and pull
off the cap. If you need to pry against the wheel, protect the
wheel surface.Lug Wrench Insertion Location — Hub Cap
On 3500 models with dual rear wheels (DRW), you must first
remove the hub caps—use the procedure noted for the single
rear wheel. For the wheel covers (wheel skins), insert the flat
end of the lug wrench between the outer edge of the wheel
cover and the wheel. Pry against the wheel to remove the
wheel cover. Repeat this procedure around the wheel until
the cover pops off.
CAUTION!
Use extreme caution when removing the front and rear
wheel covers. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to remove
the caps.
6

494 IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount ofaccelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For trucks equipped with an 8–speed transmission, shifts
between DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the "ESC Off" switch again to restore "ESC On" mode.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!

Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure,
of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continuously
without stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

IN CASE OF EMERGENCY 497
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with rear wheels on the
ground) under the following conditions:
• The transmission must be in NEUTRAL.
NOTE:
Refer to "Manual Park Release" in this section for instructions
on shifting the transmission to NEUTRAL when the engine
is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km) for 8–speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable steering wheel stabilizer to hold the front wheels in the straight posi
-
tion) with the rear wheels raised and the front wheels on the
ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And Operating”
for further information and detailed instructions. CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
6

512 SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling R-134a — If
Equipped
R-134a Air Conditioning Refrigerant is a hydrofluorocarbon
(HFC) that is an ozone-friendly substance. The manufacturer
recommends that air conditioning service be performed by
an authorized dealer or other service facilities using recovery
and recycling equipment.
NOTE:
Use only manufacturer approved A/C system PAG
compressor oil and refrigerants.
Refrigerant Recovery And Recycling — R–1234yf
R–1234yf Air Conditioning Refrigerant is a hydrofluo-
roolefin (HFO) that is endorsed by the Environmental
Protection Agency and is an ozone-friendly substance with a
low global-warming potential. The manufacturer recom -
mends that air conditioning service be performed by an
authorized dealer using recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system PAG
compressor oil, and refrigerants. Cabin Filter Replacement (A/C Air Filter)
Refer to the “Maintenance Plan” for the proper maintenance
intervals.
The cabin air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:
1. Open the glove compartment and remove all contents.
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/RUN
mode. With the cabin air filter removed and the blower
operating, the blower can contact hands and may propel
dirt and debris into your eyes, resulting in personal
injury.

SERVICING AND MAINTENANCE 517
• Belt broken (note: identify and correct problem before newbelt is installed)
• Noise (objectionable squeal, squeak, or rumble is heard or felt while drive belt is in operation)
Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected for
damage and proper alignment.
Belt replacement on some models requires the use of special
tools, we recommend having your vehicle serviced at an
authorized dealer.
Body Lubrication
Locks and all body pivot points, including such items as seat
tracks, door hinge pivot points and rollers, liftgate, tailgate,
decklid, sliding doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar
Spray White Lube to assure quiet, easy operation and to
protect against rust and wear. Prior to the application of any
lubricant, the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess oil and grease
should be removed. Particular attention should also be given
to hood latching components to ensure proper function. When performing other underhood services, the hood latch,
release mechanism and safety catch should be cleaned and
lubricated.
The external lock cylinders should be lubricated twice a year,
preferably in the Fall and Spring. Apply a small amount of a
high quality lubricant, such as Mopar Lock Cylinder Lubri
-
cant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the wind -
shield periodically with a sponge or soft cloth and a mild
nonabrasive cleaner. This will remove accumulations of salt
or road film.
Operation of the wipers on dry glass for long periods may
cause deterioration of the wiper blades. Always use washer
fluid when using the wipers to remove salt or dirt from a dry
windshield.
Avoid using the wiper blades to remove frost or ice from the
windshield. Keep the blade rubber out of contact with petro -
leum products such as engine oil, gasoline, etc.
7

522 SERVICING AND MAINTENANCE
(Continued)
To minimize the possibility of catalytic converter damage:
• Do not interrupt the ignition when the transmission is ingear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the vehicle.
• Do not idle the engine with any ignition components disconnected or removed, such as when diagnostic testing,
or for prolonged periods during very rough idle or
malfunctioning operating conditions.
Cooling System
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every
12 months (before the onset of freezing weather, where
applicable). If the engine coolant (antifreeze) is dirty or rusty
in appearance, the system should be drained, flushed and
refilled with fresh coolant. Check the front of the A/C
condenser (if equipped) or radiator for any accumulation of
bugs, leaves, etc. If dirty, clean by gently spraying water
from a garden hose vertically down the face of the A/C
condenser (if equipped) or the back of the radiator core.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
system for leaks.
DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
WARNING!
• You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never open a cooling system pressure cap when the
radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from the radiator cooling fan when the hood is raised. The fan
starts automatically and may start at any time, whether
the engine is running or not.
• When working near the radiator cooling fan, discon -
nect the fan motor lead or turn the ignition to the OFF
mode. The fan is temperature controlled and can start at
any time the ignition is in the ON mode.
WARNING! (Continued)

SERVICING AND MAINTENANCE 529
Fluid Level Check — Eight-Speed Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion has no dipstick. An authorized dealer can check your
transmission fluid level using special service tools.
If you notice fluid leakage or transmission malfunction, visit
an authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage. Fluid And Filter Changes — Eight-Speed Transmission
Under normal operating conditions, the fluid installed at the
factory will provide satisfactory lubrication for the life of the
vehicle.
Routine fluid and filter changes are not required. However,
change the fluid and filter if the fluid becomes contaminated
(with water, etc.), or if the transmission is disassembled for
any reason.
Rear Axle And 4x4 Front Driving Axle Fluid Level
For normal service, periodic fluid level checks are not
required. When the vehicle is serviced for other reasons the
exterior surfaces of the axle assembly should be inspected. If
gear oil leakage is suspected inspect the fluid level. Refer to
“Fluids And Lubricants” in “Technical Specifications” for
further information. This inspection should be made with
the vehicle in a level position.
For all 2500/3500 Model axles, the fluid level should be 1/
4 in ± 1/4 in (6.4 mm ± 6.4 mm) below the fill hole on the
9.25 in front, 11.5 in rear axle, and 12.0 in rear axle.
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to adjust
the fluid level accurately.
7

544 SERVICING AND MAINTENANCE
Consult an authorized tire dealer for tire repairs and addi-
tional information.
Damaged Run Flat tires, or Run Flat tires that have experi -
enced a loss of pressure should be replaced immediately
with another Run Flat tire of identical size and service
description (Load Index and Speed Symbol). Replace the tire
pressure sensor as well as it is not designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the Run
Flat mode. A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a Run Flat tire
reaches the run flat mode it has limited driving capabilities
and needs to be replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after driving with
underinflated tire condition, please replace the TPM sensor
as it is not designed to be reused when driven under run flat
mode (14 psi (96 kPa)) condition. NOTE:
TPM Sensor must be replaced after driving the vehicle on a
flat tire condition.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat mode.

See the tire pressure monitoring section for more information.

Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not
spin your vehicle's wheels above 30 mph (48 km/h) or for
longer than 30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of Emer
-
gency” for further information.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause tire damage or
failure. A tire could explode and injure someone. Do not
spin your vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when you are
stuck, and do not let anyone near a spinning wheel, no
matter what the speed.

552 SERVICING AND MAINTENANCE
Dark Vapor Chrome, Black Satin Chrome, or Low Gloss
Clear Coat WheelsTire Chains (Traction Devices)
Use of traction devices require sufficient tire-to-body clear-
ance. Follow these recommendations to guard against
damage.
• Traction device must be of proper size for the tire, as recommended by the traction device manufacturer.
Please follow the table below for proper tire size, chain type,
and axle recommendations:
CAUTION!

If your vehicle is equipped with these specialty wheels, DO
NOT USE wheel cleaners, abrasives, or polishing compounds.
They will permanently damage this finish and such damage is
not covered by the New Vehicle Limited Warranty. HAND
WASH ONLY USING MILD SOAP AND WATER WITH A
SOFT CLOTH. Used on a regular basis; this is all that is
required to maintain this finish.

Vehicle Axle
Recommendations Tire Sizes
Chain Class
2500 Models Rear OnlyLT245/70R17E
LT275/70R18EU Class
2500 Power Wagon Models Rear OnlyLT285/70R17D U Class
3500 (Single Rear Wheel) Models Rear Only LT275/70R18E U Class
3500 (Dual Rear Wheel) Models Front/Rear LT235/80R17E U Class
WARNING!
Using tires of different size and type (M+S, Snow)
between front and rear axles can cause unpredictable
handling. You could lose control and have a collision.

TECHNICAL SPECIFICATIONS 565
BRAKE SYSTEM
If power assist is lost for any reason (for example, repeated
brake applications with the engine off), the brakes will still
function. However, you will experience a substantial
increase in braking effort to stop the vehicle.
If either the front or rear hydraulic system loses normal
braking capability, the remaining system will still function
with some loss of overall braking effectiveness. This will be
evident by increased pedal travel during application, greater
pedal force required to slow or stop, and activation of the
“Brake Warning Light” and the “ABS Warning Light” (if
equipped) during brake use.
Hydraulic Brake Assist — 2500/3500 Models Only
(Except Power Wagon)
The brake system power assist is provided by a hydro-boost
unit which shares fluid with the power steering system. You
may experience some clicking or hissing noises from the
hydro-boost system during hard braking conditions.
NOTE:
Under cold temperatures, pedal effort will be higher than
normal until the power steering fluid reaches operating
temperature.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to ensure that
the wheel is properly mounted to the vehicle. Any time a
wheel has been removed and reinstalled on the vehicle, the
lug nuts/bolts should be torqued using a properly calibrated
torque wrench using a high quality six sided (hex) deep wall
socket.
Torque Specifications
**Use only your authorized dealer recommended lug nuts/
bolts and clean or remove any dirt or oil before tightening.Lug Nut/Bolt
Torque
Lug Nut/Bolt
Type**Lug Nut/
Bolt SizeLug Nut/Bolt
Socket Size
130 Ft-Lbs
(176 N·m) Cone
M14 x 1.50 22 mm
140 Ft-Lbs
(190 N·m) Flanged8