transmission fluid Ram 2500 2020 User Guide

STARTING AND OPERATING243
Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic transmis -
sion on your vehicle. A clutch within the torque
converter engages automatically at calibrated
speeds. This may result in a slightly different
feeling or response during normal operation in
the upper gears. When the vehicle speed drops
or during some accelerations, the clutch auto -
matically disengages.
NOTE:
The torque converter clutch will not engage,
until the transmission fluid and engine
coolant are warm [usually after 1 to 3 miles
(2 to 5 km) of driving]. Because engine speed
is higher when the torque converter clutch is
not engaged, it may seem as if the transmis -
sion is not shifting properly when cold. This is normal. Using the Electronic Range Select
(ERS) shift control, when the transmission is
sufficiently warm, will demonstrate that the
transmission is able to shift into and out of
Overdrive.
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and
will not cause damage to the transmission.
The torque converter will refill within five
seconds after starting the engine.
AUXILIARY SWITCHES — IF EQUIPPED
There can be up to six auxiliary switches located
in the lower switch bank of the instrument panel
which can be used to power various electronic
devices and PTO (Power Take Off) – If Equipped.
If Power Take Off is equipped, it will take the
place of the sixth Auxiliary switch. Connections
to the switches are found under the hood in the
connectors attached to the auxiliary Power
Distribution Center.
You have the ability to configure the function
-
ality of the auxiliary switches via the instrument cluster display. All switches can now be config
-
ured for setting the switch type operation to
latching or momentary, power source of either
battery or ignition, and ability to hold last state
across key cycles.
NOTE:
Holding last state conditions are met when
switch type is set to latching and power source
is set to ignition.
For further information on using the auxiliary
switches, please refer to the Ram Body Builders
Guide by accessing www.rambodybuilder.com
and choosing the appropriate links.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation system that cannot be turned off.
This system is designed to address exhaust and
engine noise. The system relies on four micro -
phones embedded in the headliner, which
monitor exhaust and engine noise, and assists
an onboard frequency generator, which creates
counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle
quiet at idle and during drive. The system is
deactivated when the windows are rolled down.
WARNING!
Do not use the “TOW/HAUL” feature when
driving in icy or slippery conditions. The
increased engine braking can cause the rear
wheels to slide, and the vehicle to swing
around with the possible loss of vehicle
control, which may cause an accident
possibly resulting in personal injury or death.
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260STARTING AND OPERATING
Driving Through Water
Extreme care should be taken crossing any type
of water. Water crossings should be avoided if
possible and only be attempted when neces -
sary, in a safe responsible manner. You should
only drive through areas which are designated
and approved. You should tread lightly and
avoid damage to the environment. You should
know your vehicle's abilities and be able to
recover it if something goes wrong. You should
never stop or shut a vehicle off when crossing
deep water unless you ingested water into the
engine air intake. If the engine stalls do not
attempt to restart it. Determine if it has ingested
water first. The key to any crossing is low and
slow. You want to use FIRST gear in 4WD LOW
and proceed very slowly with a constant slow
speed (3-5 mph [5–8 km/h] maximum) and
light throttle. Keep the vehicle moving; do not
try to accelerate through the crossing. After
crossing any water higher than the bottom of
the axle differentials, you should inspect all of
the vehicle fluids for signs of water ingestion.
Before You Cross Any Type Of Water – As you
approach any type of water you need to
determine if you can cross it safely and
responsibly. If necessary, get out and walk
through the water or probe it with a stick. You
need to be sure of its depth, approach angle,
current and bottom condition. Be careful of
murky or muddy waters, check for hidden
obstacles. Make sure you will not be
intruding on any wildlife and you can recover
the vehicle if necessary. The key to a safe
crossing is the water depth, current and
bottom conditions. On soft bottoms the
vehicle will sink in, effectively increasing the
water level on the vehicle. Be sure to
consider this when determining the depth
and the ability to safely cross.
Crossing Puddles, Pools, Flooded Areas Or
Other Standing Water – Puddles, pools,
flooded or other standing water areas
normally contain murky or muddy waters.
These water types normally contain hidden
obstacles and make it difficult to determine
an accurate water depth, approach angle,
and bottom condition. Murky or muddy water
holes are where you want to hook up tow
straps prior to entering. This makes for a
faster, cleaner and easier vehicle recovery. If
you are able to determine you can safely
cross, than proceed using the low and slow
method.
Crossing Ditches, Streams, Shallow Rivers Or
Other Flowing Water – Flowing water can be
extremely dangerous. Never attempt to cross
a fast running stream or river even in shallow
water. Fast moving water can easily push
your vehicle downstream sweeping it out of
control. Even in very shallow water, a high
current can still wash the dirt out from
CAUTION!
Water ingestion into the axles, transmission,
transfer case, engine or vehicle interior can
occur if you drive too fast or through too deep
of water. Water can cause permanent
damage to engine, driveline or other vehicle
components and your brakes will be less
effective once wet and/or muddy.
CAUTION!
Muddy waters can reduce the cooling system
effectiveness by depositing debris onto the
radiator.

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STARTING AND OPERATING329
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Speed Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Speed Control in flat terrain and with
light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions:
City Driving
In city traffic — while stopped, place the trans -
mission in NEUTRAL, but do not increase
engine idle speed.
Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
Air Suspension System
To aid in attaching/detaching the trailer from
the vehicle, the air suspension system can be
used. Refer to “Air Suspension System” in “Starting And Operating” for further informa
-
tion.
NOTE:
The vehicle must remain in the engine running
position while attaching a trailer for proper
leveling of the air suspension system.
SNOWPLOW
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow.
NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See
your authorized dealer, installer or snowplow
manufacturer for this information. There are
unique electrical systems that must be
connected to properly ensure operator safety
and prevent overloading vehicle systems.
Before Plowing
Check the hydraulic system for leaks and
proper fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for
excessive wear. The cutting edge should be
¼ to ½ inches (6 cm to 1.2 cm) above ground
in snow plowing position.
Check that snowplow lighting is connected
and functioning properly.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.
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332STARTING AND OPERATING
(Continued)
3. Firmly apply the parking brake. Place auto-
matic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instruc -
tions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.Recreational Towing — Four-Wheel Drive
Models
NOTE:
Both the manual shift and electronic shift
transfer cases must be shifted into NEUTRAL
(N) for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case NEUTRAL (N) shifting procedure
for your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any 4WD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)

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336STARTING AND OPERATING
(Continued)
Off-Road Driving Tips
Care should be taken when attempting to climb
steep hills or driving diagonally across a hill or
slope. If natural obstacles force you to travel
diagonally up or down a hill, choose a mild angle
and keep as little side tilt as possible. Keep the
vehicle moving and make turns slowly and
cautiously. If you must back down a hill, back straight down
using REVERSE gear. Never back down in
NEUTRAL or diagonally across the hill.
When driving over sand, mud, and other soft
terrain, shift to low gear and drive steadily.
Apply the accelerator slowly to avoid spinning
the wheels.
Do not reduce the tire pressures for this type of
driving.
After Driving Off-Road
Off-road operation puts more stress on your
vehicle than does most on-road driving. After
going off-road, it is always a good idea to check
for damage. That way you can get any problems
taken care of right away and have your vehicle
ready when you need it.
Completely inspect the underbody of your
vehicle. Check tires, body structure, steering,
suspension, and exhaust system for damage.
Inspect the radiator for mud and debris and
clean as required.
Driving through standing water limits your
vehicle’s braking capabilities, which
increases stopping distances. Therefore,
after driving through standing water, drive
slowly and lightly press on the brake pedal
several times to dry the brakes.
Failure to follow these warnings may result
in injuries that are serious or fatal to you,
your passengers, and others around you.
CAUTION!
Always check the depth of the standing
water before driving through it. Never drive
through standing water that is deeper than
the bottom of the tire rims mounted on the
vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when
driving through standing water. This will
minimize wave effects.
WARNING!
(Continued)
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION! (Continued)

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380
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched -
uled oil change.
If a scheduled oil change is performed by
someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominantly at idle, or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only) and
fill as needed
Check function of all interior and exterior
lights
Maintenance Plan — Gasoline Engine
Required Maintenance
Refer to the Maintenance Plan on the following
pages for required maintenance. More frequent
maintenance may be needed in severe condi
-
tions, such as dusty areas and very short trip
driving. In some extreme conditions, additional
maintenance not specified in the maintenance
schedule may be required.

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SERVICING AND MAINTENANCE389
Change automatic transmission
fluid (AS69RC transmission
only). X
XXX
Change automatic transmission
fluid and sump filter (AS69RC
transmission only). X
X
Change automatic transmission
fluid and filter(s) if using your
vehicle for any of the following:
police, fleet, or frequent trailer
towing (68RFE transmission
only). X
X
Change automatic transmission
fluid and filter(s). X
Replace Crankcase Ventilation
Filter (CCV). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
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392SERVICING AND MAINTENANCE
6.7L Diesel Engine — Six-Speed 68RFE
1 — Battery 7 — Brake Fluid Reservoir Cap
2 — Engine Coolant Reservoir Cap 8 — Battery
3 — Engine Coolant Pressure Reservoir 9 — Power Distribution Center (Fuses)
4 — Automatic Transmission Dipstick 10 — Washer Fluid Reservoir Cap
5 — Engine Oil Fill 11 — Power Steering Fluid Reservoir Cap
6 — Engine Oil Dipstick 12 — Air Cleaner Filter

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SERVICING AND MAINTENANCE393
6.7L Diesel Engine — Six-Speed AS69RC HD
1 — Battery 7 — Brake Fluid Reservoir Cap
2 — Engine Coolant Reservoir Cap 8 — Battery
3 — Engine Coolant Pressure Reservoir 9 — Power Distribution Center (Fuses)
4 — Engine Oil Fill 10 — Washer Fluid Reservoir Cap
5 — Engine Oil Dipstick 11 — Power Steering Fluid Reservoir Cap
6 — Automatic Transmission Dipstick 12 — Air Cleaner Filter
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416SERVICING AND MAINTENANCE
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission perfor-
mance and life. Use only the manufacturer’s
specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications”. It
is important to maintain the transmission fluid
at the correct level using the recommended
fluid. No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the trans -
mission. Automatic Transmission Fluid (ATF) is an engineered product and its performance
may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the
transmission. The only exception to this policy is
the use of special dyes for diagnosing fluid
leaks in six-speed transmissions. Avoid using
transmission sealers as they may adversely
affect seals.
Fluid Level Check — Eight-Speed
Transmission
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required, therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools.
If you notice fluid leakage or transmission
malfunction, visit an authorized dealer immedi
-
ately to have the transmission fluid level
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
a open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder, and
(for six-speed transmissions) will require
more frequent fluid and filter changes. Refer
to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.

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