automatic transmission Ram 2500 2020 Service Manual

TECHNICAL SPECIFICATIONS457
Chassis
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission – 6.7L Diesel with 68RFE Only use ATF+4 Automatic Transmission Fluid. Failure to use ATF+4 fluid
may affect the function or performance of your transmission. We
recommend Mopar ATF+4 fluid.
Automatic Transmission – 6.7L Diesel with AS69RC Only use Mopar ASRC Automatic Transmission Fluid or equivalent.Failure
to use the proper fluid may affect the function orperformance of your
transmission
Transfer Case We recommend you use Mopar BW44–44 Transfer Case Fluid.
Front and Rear Axle Fluid (2500/3500) We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle
Lubricant in 9.25 Front, 11.5 and 12.0 (Single Rear Wheel) Rear Axles.
Use Mopar GL-5 Synthetic Gear Lubricant SAE 75W-140 in 12.0 (Dual
Rear Wheel) Rear axles. Limited slip additive is required for limited slip
axles.
Brake Master Cylinder We recommend you use Mopar DOT 3.
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466MULTIMEDIA
Doors & Locks
After pressing the Doors & Locks button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Auto Door Locks — If EquippedOn Off
NOTE:
When the “Auto Door Locks” feature is selected, all doors lock automatically when the vehicle reaches a speed of 15 mph (24 km/h). Auto Unlock On Exit On Off
NOTE:
When the “Auto Unlock On Exit” feature is selected, all doors unlock when the vehicle is stopped, the transmission is in the PARK or NEUTRAL position
and the driver's door is opened. Sound Horn With Lock Off1st Press 2nd Press
Remote Door Unlock All Driver
NOTE:
The “Remote Door Unlock” feature allows you to program your remote door locks to open “All doors” or only the “Driver door” with the first push of
the key fob or grabbing the Passive Entry door handle. Sound Horn With Remote Start On Off
NOTE:
When the “Sound Horn With Remote Start” feature is selected, the horn sounds when the remote start is activated. Memory Linked To Fob — If Equipped On
Off
NOTE:
The “Memory Linked To Fob” feature provides automatic driver seat positioning to enhance driver mobility when entering and exiting the vehicle.
The seat returns to the memorized seat location if “Memory Linked To Fob” is set to On when the key fob is used to unlock the door.

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MULTIMEDIA481
Lights
After pressing the Lights button on the touchscreen, the following settings will be available:NOTE:
When the “Tilt Side Mirrors In Reverse” feature is selected, the outside side-view mirrors will tilt downward when the ignition is in the ON/RUN position
and the transmission gear selector is in the REVERSE position. The mirrors will move back to their previous position when the transmission is shifted
out of REVERSE.
Rain Sensing Auto Wipers — If Equipped OnOff
NOTE:
Automatically adjusts the wiper speed based on the amount of precipitation. Headlights with Wipers OnOff
Setting Name Selectable Options
Setting NameSelectable Options
Headlight Off Delay–+
NOTE:
When the “Headlight Off Delay” feature is selected, the driver can choose to have the headlights remain on for 0, 30, 60, or 90 seconds when exiting
the vehicle. Headlight Illumination On Approach –+
NOTE:
When the “Headlight Illumination On Approach” feature is selected, the headlights will activate and remain on for 0, 30, 60, or 90 seconds when the
doors are unlocked with the key fob. Headlights With Wipers — If Equipped OnOff
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MULTIMEDIA483
Doors & Locks
After pressing the Doors & Locks button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Auto Door Locks — If EquippedOn Off
NOTE:
When the “Auto Door Locks” feature is selected, all doors lock automatically when the vehicle reaches a speed of 15 mph (24 km/h). Auto Unlock On Exit On Off
NOTE:
When the “Auto Unlock On Exit” feature is selected, all doors unlock when the vehicle is stopped and the transmission is in the PARK or NEUTRAL
position, and the driver's door is opened. Flash Lights With Lock On Off
NOTE:
When the “Flash Lights With Lock” feature is selected, the front and rear turn signals flash when the doors are locked or unlocked with the key fob.
This feature may be selected with or without the “Sound Horn With Lock” feature selected. Sound Horn With Lock Off1st Press 2nd Press
Sound Horn With Remote Start On Off
1st Press Of Key Fob Unlocks Driver Door All Doors
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500MULTIMEDIA
Mirrors & Wipers
After pressing the Mirror & Wipers button on the touchscreen, the following settings will be available:
Lights
After pressing the Lights button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Tilt Side Mirrors In Reverse — If Equipped OnOff
NOTE:
When the “Tilt Side Mirrors In Reverse” feature is selected, the outside side-view mirrors will tilt downward when the ignition is in the ON/RUN position
and the transmission gear selector is in the REVERSE position. The mirrors will move back to their previous position when the transmission is shifted
out of REVERSE. Rain Sensing Auto Wipers OnOff
NOTE:
Automatically adjusts the wiper speed based on the amount of precipitation. Headlights with Wipers OnOff
Setting Name Selectable Options
Headlight Off Delay-+
NOTE:
When the “Headlight Off Delay” feature is selected, the driver can choose to have the headlights remain on for 0, 30, 60, or 90 seconds when exiting
the vehicle. Headlight Illumination On Approach –+
NOTE:
When the “Headlight Illumination On Approach” feature is selected, the headlights will activate and remain on for 0, 30, 60, or 90 seconds when the
doors are unlocked with the key fob.

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540
INDEX
A
Adaptive Cruise Control (ACC) (Cruise
Control)
.......................................................... 275
Adding Engine Coolant (Antifreeze)............... 413
Adding Fuel.......................................... 312, 313
Additives, Fuel............................................... 446AdjustDown
........................................................... 34
Forward....................................................... 34
Rearward..................................................... 34
Up................................................................ 34
Adjustable Pedals............................................ 43
Air BagAir Bag Operation
...................................... 184
Air Bag Warning Light................................ 181Enhanced Accident Response......... 189, 371
Event Data Recorder (EDR)....................... 371
If Deployment Occurs................................ 188Knee Impact Bolsters................................ 184
Maintaining Your Air Bag System.............. 189
Maintenance............................................. 189Redundant Air Bag Warning Light.............182
Transporting Pets...................................... 208
Air Bag Light............................... 130, 181, 209
Air Cleaner, Engine (Engine Air Cleaner
Filter)
................................................... 398, 419
Air Conditioner Maintenance........................ 400
Air Conditioner Refrigerant........................... 400
Air Conditioner System................................. 400
Air Conditioning......................................... 57, 68
Air Conditioning Filter..............................70, 401
Air Conditioning System................................... 68Air Conditioning, Operating Tips....................... 69
Air Filter........................................................ 398
Air PressureTires
......................................................... 429
AlarmPanic
........................................................... 15
Security Alarm....................................25, 131
Alterations/ModificationsVehicle
......................................................... 12Android Auto................................................. 533
Antifreeze (Engine Coolant)................. 412, 451
Capacites................................................. 451Disposal................................................... 414
Anti-Lock Brake System (ABS)...................... 144
Anti-Lock Warning Light................................ 136Apple CarPlay................................................ 533
Assist, Hill Start............................................. 151
Audio Systems (Radio).................................. 458
Auto Down Power Windows............................. 71
Automatic Door Locks...................................... 31
Automatic Headlights.......................................51
Automatic Tailgate Release.............................75
Automatic Temperature Control (ATC)..............68
Automatic Transmission....................... 233, 418
Adding Fluid.............................................. 418
Fluid And Filter Change............................. 418Fluid Change............................................. 418
Fluid Level Check............................. 416, 417
Fluid Type...............................416, 454, 457
Shifting..................................................... 237
Special Additives...................................... 416
Automatic Transmission Limp Home Mode... 236
AUX Camera......................................... 304, 311
Auxiliary Driving Systems.............................. 153
Axle Fluid.....................................418, 454, 457Axle Lubrication............................................ 418
B
Back-Up
......................................................... 302
Back-Up Camera........................................... 302
Bar, Stabilizer/Sway System......................... 253Battery................................................. 132, 395
Blanket..................................................... 223
Charging System Light.............................. 132Keyless Key Fob Replacement....................15
Battery Saver Feature......................................53

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541
Belts, Seat
..................................................... 209
Blind Spot Monitoring.................................... 153
Body Builders Guide........................................ 12
Body Mechanism Lubrication........................ 408
B-Pillar Location............................................. 426
Brake Assist System...................................... 145
Brake Control System.................................... 145Brake Fluid.......................................... 415, 454
Brake System...................................... 415, 444
Fluid Check............................................... 415Master Cylinder......................................... 415
Parking...................................................... 229
Warning Light............................................ 130
Brake/Transmission Interlock....................... 232
Bulb Replacement......................................... 372Bulbs, Light.......................................... 210, 372
C
Cab Top Clearance Lights
.............................. 378
Camera.......................................................... 302
Camera, AUX........................................ 304, 311
Camera, Rear...................................... 302, 305
Camper.......................................................... 100
Capacities, Antifreeze (Engine Coolant)......... 451Capacities, Fluid............................................ 451
Caps, Filler Oil (Engine)
...................................... 391, 397
Radiator (Coolant Pressure)...................... 413
Car Washes................................................... 440
Carbon Monoxide Warning.................. 208, 448
Cargo Light....................................................... 52
Cellular Phone.............................................. 527
Center High Mounted Stop Light................... 377
Center Seat Storage Compartment.................. 82
Charge Air Cooler.......................................... 415
Chart, Tire Sizing........................................... 423
Check Engine Light (Malfunction Indicator
Light)............................................................. 142
Checking Your Vehicle For Safety................. 208
Checks, Safety.............................................. 208Child Restraint.............................................. 190
Child RestraintsBooster Seats
........................................... 193
Child Seat Installation..................... 201, 202
How To Stow An unused ALR Seat Belt.... 200Infant And Child Restraints....................... 192
Locating The LATCH Anchorages.............. 198
Lower Anchors And Tethers For Children.. 195
Older Children And Child Restraints......... 193Seating Positions...................................... 194
Clean Air Gasoline......................................... 446
CleaningWheels
..................................................... 434
Climate Control................................................ 57
Automatic.................................................... 61
Manual........................................................ 57
Cold Weather Operation............................... 215
Compact Spare Tire...................................... 433
Contract, Service.......................................... 537
Cooling Pressure Cap (Radiator Cap)............ 413
Cooling System............................................. 411
Adding Coolant (Antifreeze)...................... 413
Coolant Level................................... 412, 414
Cooling Capacity....................................... 451
Disposal Of Used Coolant......................... 414
Drain, Flush, And Refill............................. 412
Inspection................................................. 414Points To Remember................................ 414
Pressure Cap............................................ 413
Radiator Cap............................................. 413Selection Of Coolant (Antifreeze)
............... 412, 451, 452, 454
Corrosion Protection..................................... 439
Cruise Control (Speed Control)............. 273, 275
Cruise Light................................................... 141Cupholders.......................................................87
Customer Assistance.................................... 536
Cybersecurity................................................ 458
D
Daytime Running Lights
...................................49
Dealer Service............................................... 396
Defroster, Rear Window...................................57
Defroster, Windshield............................ 57, 209Delay (Intermittent) Wipers..............................55
Diagnostic System, Onboard......................... 141
Diesel Exhaust Brake.................................... 230
Diesel Fuel.................................................... 448
Diesel Fuel Requirements............................. 448
Diesel Fuel System, Re-Priming.................... 407
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547
Seats
................................................. 32, 33, 34
Adjustment........................................... 32, 34
Easy Entry................................................... 37
Folding Floor............................................... 86
Head Restraints.......................................... 39
Memory....................................................... 35
Power.......................................................... 34Rear Folding................................................ 32
Reclining Rear............................................. 33
Tilting.......................................................... 32Security Alarm........................................ 25, 131
Selection Of Coolant (Antifreeze)......... 452, 454
Sentry Key Key Programming
........................................ 24
Sentry Key (Immobilizer).................................. 24Sentry Key Replacement................................. 24
Service Assistance......................................... 536
Service Contract............................................ 537
Service Manuals............................................ 539Shift Lever Override....................................... 365
Shifting.......................................................... 231
Automatic Transmission.................. 233, 237
Transfer Case............................................ 249
Transfer Case, Shifting Into Transfer CaseNeutral (N)
............................................ 333
Transfer Case, Shifting Out Of Transfer Case Neutral (N)
............................................ 334
Side Steps, Power............................................ 28
Signals, Turn................................. 52, 140, 210
Siri................................................................ 532
Sliding Rear Window, Power............................ 72
Snow Chains (Tire Chains)............................ 435
Snow Plow.................................................... 329
Snow Tires.................................................... 432
Spare Tires.......................................... 433, 434Spark Plugs................................................... 452
Speed ControlAccel/Decel
.............................................. 275Cancel...................................................... 275
Resume.................................................... 275
Speed Control (Cruise Control)............ 273, 275
Stabilizer/Sway Bar System.......................... 253
Starting....................................... 211, 212, 215Automatic Transmission.................. 211, 215
Button......................................................... 18
Cold Weather............................................ 215
Engine Block Heater........................ 218, 227Engine Fails To Start................................. 214
Starting And Operating.................................. 212
Starting Procedures............................. 212, 215
Starting Procedures (Diesel Engines)........... 215
Starting Procedures (Gas Engines)............... 211
SteeringTilt Column
.................................................. 41
Wheel, Heated...................................... 41, 42
Wheel, Tilt.................................................... 41
Steering Wheel Audio Controls...................... 525
Steering Wheel Mounted Sound System
Controls
........................................................ 525
Steps, Power Side............................................28
Storage............................................................82
Storage Compartment, Center Seat.................82
Storage, Vehicle..................................... 69, 439Storing Your Vehicle...................................... 439
Sun Roof...................................................72, 74
Sunglasses Storage.........................................92Sunshade Operation........................................74
Sway Control, Trailer..................................... 153
Synthetic Engine Oil...................................... 398
T
Tailgate
......................................................... 100
Tailgate, Electronic Lowering...........................75
Telescoping Steering Column...........................41
Temperature Control, Automatic (ATC).............68
TiltDown
...........................................................34
Up................................................................34
Tilt Steering Column.........................................41
Tip Start............................................... 211, 216Tire And Loading Information Placard........... 426
Tire Markings................................................ 422
Tire Safety Information.................................. 42211

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548
Tires
................................... 210, 428, 433, 438
Aging (Life Of Tires)................................... 431
Air Pressure............................................... 428
Chains....................................................... 435
Compact Spare......................................... 433
Dual................................................. 437, 444
General Information........................ 428, 433High Speed................................................ 429
Inflation Pressure...................................... 429
Life Of Tires............................................... 431Load Capacity.................................. 426, 427
Pressure Monitoring System (TPMS)
........................................ 135, 163
Quality Grading.......................................... 438
Radial........................................................ 429Replacement............................................. 431
Rotation.................................................... 436
Safety.............................................. 422, 428
Sizes.......................................................... 423Snow Tires................................................. 432
Spare Tires...................................... 433, 434
Spinning.................................................... 430
Trailer Towing............................................ 324
Tread Wear Indicators............................... 430
Wheel Nut Torque..................................... 444
To Open Hood.................................................. 74
Tongue Weight/Trailer Weight....................... 323
Tonneau Cover.................................... 101, 440
Tonneau Cover Cleaning................................ 440
Torque Converter Clutch................................ 243
Towing................................................. 318, 369
Disabled Vehicle....................................... 369
Guide........................................................ 323
Recreational............................................. 331
Weight...................................................... 323
Towing Behind A Motorhome........................ 331
Traction......................................................... 335Traction Control............................................ 153
Trailer Sway Control (TSC)............................. 153
Trailer Towing............................................... 318Cooling System Tips................................. 329
Hitches..................................................... 322
Minimum Requirements........................... 323
Mirrors......................................................... 46
Tips........................................................... 328Trailer And Tongue Weight........................ 323
Wiring....................................................... 327
Trailer Towing Guide..................................... 323
Trailer Weight................................................ 323Transfer Case............................................... 419
Electronically Shifted................................ 244
Fluid................................................ 454, 457
Transmission................................................ 233
Automatic............................... 233, 237, 416
Fluid................................................ 454, 457
Maintenance............................................ 416
Shifting..................................................... 231
Transporting Pets.......................................... 208
Tread Wear Indicators.................................. 430
Turn Signals......................... 52, 140, 374, 376
U
UconnectUconnect Settings
.. 466, 467, 483, 485, 502, 504
Uconnect PhoneCall Continuation
...................................... 524
Uconnect SettingsCustomer Programmable Features
.. 28, 466, 467, 483, 485, 502,
504
Passive Entry Programming
............... 28, 466, 483, 502
Uconnect Voice Command............................ 529
Uniform Tire Quality Grades.......................... 438
Universal Garage Door Opener (HomeLink).....76
Universal Transmitter.......................................76
Unleaded Gasoline........................................ 446
Untwisting Procedure, Seat Belt.................... 176
USB............................................................... 525
Utility Rails, Rear Cargo Area...........................98
V
Vehicle Identification Number (VIN)
.............. 444
Vehicle Loading.................................... 317, 427
Vehicle Modifications/Alterations....................12
Vehicle Storage...................................... 69, 439

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