check engine Ram 2500 2020 Service Manual

416SERVICING AND MAINTENANCE
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission perfor-
mance and life. Use only the manufacturer’s
specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications”. It
is important to maintain the transmission fluid
at the correct level using the recommended
fluid. No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the trans -
mission. Automatic Transmission Fluid (ATF) is an engineered product and its performance
may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the
transmission. The only exception to this policy is
the use of special dyes for diagnosing fluid
leaks in six-speed transmissions. Avoid using
transmission sealers as they may adversely
affect seals.
Fluid Level Check — Eight-Speed
Transmission
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required, therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools.
If you notice fluid leakage or transmission
malfunction, visit an authorized dealer immedi
-
ately to have the transmission fluid level
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
a open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder, and
(for six-speed transmissions) will require
more frequent fluid and filter changes. Refer
to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.

20_DJD2_OM_EN_USC_t.book Page 416

SERVICING AND MAINTENANCE417
checked. Operating the vehicle with an
improper fluid level can cause severe transmis -
sion damage.
Fluid Level Check — Six-Speed Transmission
It is best to check the fluid level when the trans -
mission is at normal operating temperature
(158-176°F / 70-80°C). This normally occurs
after at least 15 miles (25 km) of driving. At normal operating temperature the fluid cannot
be held comfortably between the fingertips. You
can read the transmission sump temperature in
the instrument cluster screen refer to “Instru -
ment Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Use the following procedure to check the trans -
mission fluid level properly:

1. Monitor the transmission temperature using the instrument cluster display, and
operate the vehicle as required to reach the normal operating temperature. If the
transmission is not functioning properly, or
the vehicle cannot be driven, see the NOTE
and CAUTION below about checking the
fluid level at colder temperatures.

2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine
running for the rest of this procedure.
4. Fully apply the parking brake, and press the brake pedal.
5. Place the gear selector momentarily into each gear position (allowing time for the
transmission to fully engage in each posi -
tion), ending with the transmission in PARK.
6. Remove the dipstick, wipe it clean and rein -
sert it until seated.
7. Remove the dipstick again and note the fluid level on both sides. The fluid level
reading is only valid if there is a solid
coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full
of fluid if the actual level is at or above the
hole. The fluid level should be between the
“HOT” (upper) reference holes on the dipstick at normal operating temperature. If
the fluid level is low, add fluid through the
dipstick tube to bring it to the proper level.
Do not overfill.
Use ONLY the specified fluid
refer to "Fluids And Lubricants" in “Tech -
nical Specifications” for fluid specifications.
After adding any quantity of oil through the
dipstick tube, wait a minimum of two
minutes for the oil to fully drain into the
transmission before rechecking the fluid
level.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two “COLD” (lower)
holes on the dipstick with the fluid at 60-70°F /
16-21°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.
7

20_DJD2_OM_EN_USC_t.book Page 417

418SERVICING AND MAINTENANCE
8. Reinsert the dipstick. Check for leaks.
Release the parking brake.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two COLD (lower) holes
on the dipstick with the fluid at 68-86°F /
20-30°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.Fluid And Filter Changes — Eight-Speed
Transmission
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not
required. However, change the fluid and filter if
the fluid becomes contaminated (with water,
etc.), or if the transmission is disassembled for
any reason.
Fluid And Filter Changes — Six Speed
Transmission
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
In addition, change the fluid and filters if the
fluid becomes contaminated (with water, etc.),
or if the transmission is disassembled for any
reason.
Rear Axle And 4x4 Front Driving Axle Fluid
Level
For normal service, periodic fluid level checks
are not required. When the vehicle is serviced
for other reasons the exterior surfaces of the
axle assembly should be inspected. If gear oil
leakage is suspected inspect the fluid level.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. This
inspection should be made with the vehicle in a
level position.
For all 2500/3500 Model axles, the fluid level
should be 1/4 in ± 1/4 in (6.4 mm ± 6.4 mm)
below the fill hole on the 9.25 in front, 11.5 in
rear axle, and 12.0 in rear axle.
Drain And Refill
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
The presence of water in the gear lubricant will
result in corrosion and possible failure of differ -
ential components. Operation of the vehicle in
CAUTION!
If the fluid temperature is below 50°F (10°C)
it may not register on the dipstick. Do not add
fluid until the temperature is elevated enough
to produce an accurate reading. Run the
engine at idle, in PARK, to warm the fluid.
CAUTION!
If the fluid temperature is below 50°F (10°C)
it may not register on the dipstick. Do not add
fluid until the temperature is elevated enough
to produce an accurate reading. Run the
engine at idle, in PARK, to warm the fluid.

20_DJD2_OM_EN_USC_t.book Page 418

MULTIMEDIA459
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about
available Uconnect software updates.
Only connect and use trusted media devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communica -
tions cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Data Collection &
Privacy” in your Uconnect Owner’s Manual
Supplement or “Onboard Diagnostic System
(OBD II) Cybersecurity” in “Getting To Know Your
Instrument Panel”.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instru -
ment panel. These buttons allow you to access
and change the customer programmable
features. Many features can vary by vehicle.
Buttons on the faceplate are located below
and/or beside the Uconnect system in the
center of the instrument panel. In addition,
there is a Scroll/Enter control knob located on
the right side. Turn the control knob to scroll
through menus and change settings. Push the
center of the control knob one or more times to
select or change a setting.
Your Uconnect system may also have Screen
Off and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on.
Push the Back Arrow button to exit out of a
Menu or certain option on the Uconnect system.
Uconnect 3 Settings

Uconnect 3 With 5-inch Display Buttons On The Touch -
screen And Buttons On The Faceplate

Push the SETTINGS button, then press the
Settings button on the touchscreen (if
equipped) to display the settings menu screen.
In this mode the Uconnect system allows you to
access programmable features that may be
equipped such as Display, Units, Voice, Clock,
Safety & Driving Assistance, Lights, Doors &
Locks, Power Side Steps, Auto-On Comfort (if
equipped), Engine Off Options, Suspension,
Trailer Brake, Audio, Phone/Bluetooth®, Siri -
usXM® Setup (if equipped), Restore Settings,
Clear Personal Data, and System Information.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
9

20_DJD2_OM_EN_USC_t.book Page 459

MULTIMEDIA473
Uconnect 4/4C/4C NAV Settings

Uconnect 4/4C/4C NAV With 8.4-inch Display Buttons
On The Touchscreen And Buttons On The Faceplate
Press the Apps button on the touchscreen then
press the Settings button on the touchscreen to
display the settings menu screen. In this mode
the Uconnect system allows you to access
programmable features that may be equipped
such as Language, Display, Units, Voice, Clock,
Safety & Driving Assistance, Mirrors & Wipers,
Lights, Doors & Locks, Power Side Steps (if
equipped), Auto-On Comfort (if equipped),
Engine Off Options, Suspension, Trailer, Audio,
Phone/Bluetooth®, SiriusXM® Setup (if
equipped), Restore Settings, and System Infor
-
mation.
When making a selection, press the button on
the touchscreen to enter the desired menu. Once in the desired menu, press and release
the preferred setting until a check-mark
appears next to the setting, showing that setting
has been selected. Once the setting is
complete, press the Back Arrow button on the
touchscreen to return to the previous menu or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the touchscreen on the
right side of the screen will allow you to toggle
up or down through the list of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
Language
After pressing the Set Language button on the touchscreen, the following settings will be available:
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
Setting Name
Selectable Options
Set LanguageEnglishFrançais Español
NOTE:
When the “Set Language” feature is selected, you may select one of multiple languages (English / Français / Español) for all display nomenclature,
including the trip functions and the navigation system (if equipped). Press the Set Language button on the touchscreen, then press the desired
language button on the touchscreen until a check-mark appears next to the language, showing that setting has been selected.9

20_DJD2_OM_EN_USC_t.book Page 473

MULTIMEDIA493
Uconnect 4C NAV With 12-inch Display
Settings

Uconnect 4C NAV With 12-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
Press the Settings button on the touchscreen to
display the settings menu screen. In this mode,
the Uconnect system allows you to access
programmable features that may be equipped
such as Language, Display, Units, Voice
Settings, Clock & Date, Camera, Safety &
Driving Assistance, Mirrors and Wipers, Lights,
Doors & Locks, Auto-On Comfort & Remote Start
(if equipped), Engine Off Options, Suspension,
Trailer Brake, Audio Settings, Bluetooth®, Siri-
usXM® Setup (if equipped), and Reset.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until a check-mark
appears next to the setting, showing that setting
has been selected. Once the setting is
complete, press the Back Arrow button on the
touchscreen to return to the previous menu or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the touchscreen on the
right side of the screen will allow you to toggle
up or down through the list of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
9

20_DJD2_OM_EN_USC_t.book Page 493

524MULTIMEDIA
Managing Two Phone Calls
If two calls are in progress (one active and one
on hold), it is possible to switch between them
pressing the Call On Hold button or to merge the
two calls in a conference pressing the Merge
Calls button.
NOTE:
Check whether the mobile phone in use
supports the management of a second call and
the "Conference" mode.
Transferring/Call Continuation
Transferring
The ongoing calls can be transferred from the
mobile phone to the system and vice versa
without ending the call.
To transfer the call, press the Transfer button.
Call Continuation
After the engine is switched off, it is still possible
to continue a phone call.
The call continues until it is ended manually or
for a maximum period of about 20 minutes.
When the system is switched off, the call is
transferred to the mobile phone.
Ending A Call
Press the End button on the touchscreen or the
PHONE button on the steering wheel controls to
end a call in progress.
Only the ongoing call is ended and any call on
hold becomes the new active call.
Depending on the type of mobile phone, if the
ongoing call is ended by the caller, the call on
hold may not be activated automatically.
Uconnect Phone Features
Mute/Unmute

1. During a call, push the VOICE COMMAND
button on the steering wheel.

2. After the beep, say “mute” or “mute off”.
Reading Messages
The system can read the messages received by
the mobile phone.
To use this function, the mobile phone must
support the SMS exchange function via Blue -
tooth®.
If this function is not supported by the phone,
the corresponding message button is deacti -
vated (greyed out) or may only accept incoming
messages. When a text message is received, the display
will show a screen where the options "Listen",
"Call" or "Ignore" can be selected.
Press the Message button to access the list of
SMS messages received by the mobile phone.
The list displays a maximum of 60 messages
received.
Browsing SMS
Using the steering wheel commands, you can
view and manage the last 10 SMS messages
received on the instrument panel. To use this
function, the mobile phone must support the
SMS exchange function through Bluetooth®.
Select the PHONE button on the instrument
panel menu, and then select “SMS Reader”
using the arrow keys on the steering wheel
controls.
The “SMS Reader” submenu allows the last
10 SMS messages to be displayed.

20_DJD2_OM_EN_USC_t.book Page 524

540
INDEX
A
Adaptive Cruise Control (ACC) (Cruise
Control)
.......................................................... 275
Adding Engine Coolant (Antifreeze)............... 413
Adding Fuel.......................................... 312, 313
Additives, Fuel............................................... 446AdjustDown
........................................................... 34
Forward....................................................... 34
Rearward..................................................... 34
Up................................................................ 34
Adjustable Pedals............................................ 43
Air BagAir Bag Operation
...................................... 184
Air Bag Warning Light................................ 181Enhanced Accident Response......... 189, 371
Event Data Recorder (EDR)....................... 371
If Deployment Occurs................................ 188Knee Impact Bolsters................................ 184
Maintaining Your Air Bag System.............. 189
Maintenance............................................. 189Redundant Air Bag Warning Light.............182
Transporting Pets...................................... 208
Air Bag Light............................... 130, 181, 209
Air Cleaner, Engine (Engine Air Cleaner
Filter)
................................................... 398, 419
Air Conditioner Maintenance........................ 400
Air Conditioner Refrigerant........................... 400
Air Conditioner System................................. 400
Air Conditioning......................................... 57, 68
Air Conditioning Filter..............................70, 401
Air Conditioning System................................... 68Air Conditioning, Operating Tips....................... 69
Air Filter........................................................ 398
Air PressureTires
......................................................... 429
AlarmPanic
........................................................... 15
Security Alarm....................................25, 131
Alterations/ModificationsVehicle
......................................................... 12Android Auto................................................. 533
Antifreeze (Engine Coolant)................. 412, 451
Capacites................................................. 451Disposal................................................... 414
Anti-Lock Brake System (ABS)...................... 144
Anti-Lock Warning Light................................ 136Apple CarPlay................................................ 533
Assist, Hill Start............................................. 151
Audio Systems (Radio).................................. 458
Auto Down Power Windows............................. 71
Automatic Door Locks...................................... 31
Automatic Headlights.......................................51
Automatic Tailgate Release.............................75
Automatic Temperature Control (ATC)..............68
Automatic Transmission....................... 233, 418
Adding Fluid.............................................. 418
Fluid And Filter Change............................. 418Fluid Change............................................. 418
Fluid Level Check............................. 416, 417
Fluid Type...............................416, 454, 457
Shifting..................................................... 237
Special Additives...................................... 416
Automatic Transmission Limp Home Mode... 236
AUX Camera......................................... 304, 311
Auxiliary Driving Systems.............................. 153
Axle Fluid.....................................418, 454, 457Axle Lubrication............................................ 418
B
Back-Up
......................................................... 302
Back-Up Camera........................................... 302
Bar, Stabilizer/Sway System......................... 253Battery................................................. 132, 395
Blanket..................................................... 223
Charging System Light.............................. 132Keyless Key Fob Replacement....................15
Battery Saver Feature......................................53

20_DJD2_OM_EN_USC_t.book Page 540

541
Belts, Seat
..................................................... 209
Blind Spot Monitoring.................................... 153
Body Builders Guide........................................ 12
Body Mechanism Lubrication........................ 408
B-Pillar Location............................................. 426
Brake Assist System...................................... 145
Brake Control System.................................... 145Brake Fluid.......................................... 415, 454
Brake System...................................... 415, 444
Fluid Check............................................... 415Master Cylinder......................................... 415
Parking...................................................... 229
Warning Light............................................ 130
Brake/Transmission Interlock....................... 232
Bulb Replacement......................................... 372Bulbs, Light.......................................... 210, 372
C
Cab Top Clearance Lights
.............................. 378
Camera.......................................................... 302
Camera, AUX........................................ 304, 311
Camera, Rear...................................... 302, 305
Camper.......................................................... 100
Capacities, Antifreeze (Engine Coolant)......... 451Capacities, Fluid............................................ 451
Caps, Filler Oil (Engine)
...................................... 391, 397
Radiator (Coolant Pressure)...................... 413
Car Washes................................................... 440
Carbon Monoxide Warning.................. 208, 448
Cargo Light....................................................... 52
Cellular Phone.............................................. 527
Center High Mounted Stop Light................... 377
Center Seat Storage Compartment.................. 82
Charge Air Cooler.......................................... 415
Chart, Tire Sizing........................................... 423
Check Engine Light (Malfunction Indicator
Light)............................................................. 142
Checking Your Vehicle For Safety................. 208
Checks, Safety.............................................. 208Child Restraint.............................................. 190
Child RestraintsBooster Seats
........................................... 193
Child Seat Installation..................... 201, 202
How To Stow An unused ALR Seat Belt.... 200Infant And Child Restraints....................... 192
Locating The LATCH Anchorages.............. 198
Lower Anchors And Tethers For Children.. 195
Older Children And Child Restraints......... 193Seating Positions...................................... 194
Clean Air Gasoline......................................... 446
CleaningWheels
..................................................... 434
Climate Control................................................ 57
Automatic.................................................... 61
Manual........................................................ 57
Cold Weather Operation............................... 215
Compact Spare Tire...................................... 433
Contract, Service.......................................... 537
Cooling Pressure Cap (Radiator Cap)............ 413
Cooling System............................................. 411
Adding Coolant (Antifreeze)...................... 413
Coolant Level................................... 412, 414
Cooling Capacity....................................... 451
Disposal Of Used Coolant......................... 414
Drain, Flush, And Refill............................. 412
Inspection................................................. 414Points To Remember................................ 414
Pressure Cap............................................ 413
Radiator Cap............................................. 413Selection Of Coolant (Antifreeze)
............... 412, 451, 452, 454
Corrosion Protection..................................... 439
Cruise Control (Speed Control)............. 273, 275
Cruise Light................................................... 141Cupholders.......................................................87
Customer Assistance.................................... 536
Cybersecurity................................................ 458
D
Daytime Running Lights
...................................49
Dealer Service............................................... 396
Defroster, Rear Window...................................57
Defroster, Windshield............................ 57, 209Delay (Intermittent) Wipers..............................55
Diagnostic System, Onboard......................... 141
Diesel Exhaust Brake.................................... 230
Diesel Fuel.................................................... 448
Diesel Fuel Requirements............................. 448
Diesel Fuel System, Re-Priming.................... 407
11

20_DJD2_OM_EN_USC_t.book Page 541

542
Differential, Limited Slip
................................ 264
Disabled Vehicle Towing................................ 369
Disposal Antifreeze (Engine Coolant)
....................... 414
Do Not Disturb............................................... 532
Door Ajar........................................................ 133
Door Ajar Light............................................... 133Door LocksAutomatic
.................................................... 31
Doors............................................................... 27Draining Fuel/Water Separator Filter............ 403
Driver’s Seat Back Tilt..................................... 32
DrivingOff-Pavement
............................................ 255
Off-Road.................................................... 255Through Flowing, Rising, Or Shallow Standing Water
..................................... 335
Dual Rear Wheels................................ 437, 444
E
Electric Brake Control System
....................... 145
Anti-Lock Brake System............................. 144
Electronic Roll Mitigation................. 149, 153
Electrical Power Outlets................................... 88Electronic Range Select (ERS)............. 236, 241
Electronic Stability Control (ESC)...................146
Electronic Throttle Control Warning Light...... 132
Electronically Shifted Transfer Case.............. 244
Emergency Braking........................................ 229
Emergency, In Case OfFreeing Vehicle When Stuck
..................... 367
Hazard Warning Flasher........................... 338
Jump Starting........................................... 362
Emission Control System Maintenance........ 142
Engine......................................... 391, 392, 393
Air Cleaner................................................ 398Block Heater.................................... 218, 227
Break-In Recommendations..................... 228
Compartment.................................. 392, 393Compartment Identification...................... 391
Coolant (Antifreeze)......................... 452, 454
Exhaust Gas Caution....................... 208, 448
Fails To Start............................................ 214
Flooded, Starting...................................... 214Fuel Requirements.......................... 446, 451
Identifcation.................................... 392, 393
Idling........................................................ 224
Jump Starting........................................... 362Oil..................................396, 451, 452, 454
Oil Filler Cap.................................... 391, 397
Oil Filter.................................................... 398
Oil Reset................................................... 119
Oil Selection.................................... 396, 451
Oil Synthetic............................................. 398
Overheating.............................................. 367
Runaway................................................... 312
Starting..................................................... 212
Engine Oil Viscosity....................................... 397
Enhanced Accident Response
Feature
................................................ 189, 371
Entry System, Illuminated................................55
Ethanol.......................................................... 446
Exhaust Brake............................................... 230
Exhaust Gas Cautions.......................... 208, 448
Exhaust System..........................208, 410, 419Exterior Lighting...............................................49
Exterior Lights........................................ 49, 210
F
FiltersAir Cleaner
................................................ 398
Air Conditioning................................. 70, 401
Engine Fuel............................................... 403
Engine Oil...............................398, 452, 454
Engine Oil Disposal................................... 398
FlashersTurn Signals
.............................. 52, 140, 210
Flash-To-Pass...................................................51
Flat Tire Stowage.......................................... 350
Fluid Capacities............................................ 451
Fluid Leaks.................................................... 210
Fluid Level ChecksBrake........................................................ 415
Fluid, Brake................................................... 454
Fluids And Lubricants........................... 452, 454
Fog Lights.............................................. 52, 376
Fold Flat Load Floor.........................................86
Fold-Flat Seats.................................................32

20_DJD2_OM_EN_USC_t.book Page 542