check engine Ram 2500 2020 Owner's Guide

382SERVICING AND MAINTENANCE
Maintenance Plan — Gas Engine
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections

Inspect the CV/Universal joints.
X X X X X X X X X X X X X X

Inspect front suspension, tie rod ends,
and replace if necessary.
X
X X XX XX

Inspect the front and rear axle surfaces.
If gear oil leakage is suspected, check
the fluid level. If using your vehicle for
police, taxi, fleet, off-road or frequent
trailer towing, change axle fluid.
X
X X XX XX

Inspect the brake linings, replace as
necessary.
X
X X XX XX

Adjust parking brake as necessary.
XX X XX XX

Inspect transfer case fluid.
XX X

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384SERVICING AND MAINTENANCE
Heavy Duty Use Of The Vehicle
Change engine oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
SCHEDULED SERVICING— DIESEL ENGINE
Required Maintenance Intervals
Refer to the maintenance plan on the following
pages for the required maintenance intervals.
More frequent maintenance may be needed in
severe conditions, such as dusty areas and very
short trip driving. In some extreme conditions,
additional maintenance not specified in the
maintenance schedule may be required.
At Each Stop For Fuel
Check the engine oil level at least 30 minutes
after a fully warmed engine is shut off. Checking
the oil level while the vehicle is on level ground
will improve the accuracy of the oil level
reading. Add oil only when the level is at or
below the ADD or MIN mark. Once A Month

Inspect the batteries, and clean and tighten
the terminals as required.
Check the fluid levels of the coolant reservoir,
brake master cylinder, and automatic trans-
mission, and add as needed.
At Each Oil Change
Change the engine oil filter.
Inspect the exhaust system.
Inspect engine air filter. Replace the engine
air filter cleaner, if necessary.
Inspect the CV/Universal joints.
Check the coolant level, hoses, and clamps.
Inspect front end, and lubricate — If equipped
with serviceable fittings.
Inspect and replace the Evaporative System
Fresh Air Filter as necessary, replacement
may be more frequent if vehicle is operated
in extreme dusty conditions.
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.
Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an acci -
dent.
CAUTION!
Failure to perform the required maintenance
items may result in damage to the vehicle.

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386SERVICING AND MAINTENANCE
Maintenance Plan — Cummins Diesel Engine
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
Change engine oil every
15,000 miles (24,000 km) or
12 months or 500 Hours or
sooner if prompted by the oil
change indicator system,
whichever comes first.
1
X X X X X X X X X X
Additional Inspections
Check the Diesel Exhaust Fluid
(DEF) tank, refill if necessary. X X X X X X X X X X X X X X X X X X X X
Rotate the tires. X X X X X X X X X X X X X X X X X X X X
Inspect front end, and lubricate
— If equipped with serviceable
fittings. X X X X X X X X X X X X X X X X X X X X
Inspect engine air filter, replace
if necessary.
2X X X X X X X X X X

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388SERVICING AND MAINTENANCE
Replace engine fuel filter
element. X X X X X X X X X X
Replace chassis mounted fuel
filter element. X X X X X X X X X X
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid level.
If using your vehicle for police,
taxi, fleet, off-road or frequent
trailer towing change the axle
fluid.
3
Inspect the transfer case fluid
(4x4), change for any of the
following: police, taxi, fleet, or
frequent trailer towing. X
XXX X
Change the transfer case fluid
(4x4). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000

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390SERVICING AND MAINTENANCE
(Continued)
Inspection and service should also be performed anytime a malfunction is observed or suspected. Retain all receipts. Flush and replace power
steering fluid.
X
Flush and replace engine
coolant. *** X
1. Under no circumstances should oil change intervals exceed 15,000 miles (24,000 km) or 12 months or 500 Hours, whichever comes first.
2. Under no circumstances should the air cleaner filter element exceed 30,000 miles (48,000 km) or 24 months, whichever comes first.
3. Inspect the front and rear axle surfaces every 20,000 miles (32,000 km). If gear oil leakage is suspected, check the fluid level. If using your vehicle for police, taxi,
fleet, off-road or frequent trailer towing change the axle fluid every 20,000 miles (32,000 km).
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an acci -
dent.
WARNING! (Continued)CAUTION!
***The manufacturer highly recommends
that all cooling system service, maintenance,
and repairs be performed by your local
authorized dealer.

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394SERVICING AND MAINTENANCE
Checking Oil Level — Gas Engine
To ensure proper lubrication of your vehicle's
engine, the engine oil must be maintained at
the correct level. Check the oil level at regular
intervals, such as every fuel stop. The best time
to check the engine oil level is about five
minutes after a fully warmed up engine is shut
off.
Checking the oil while the vehicle is on level
ground will improve the accuracy of the oil level
readings. Always maintain the oil level within
the SAFE zone on the dipstick. Adding one quart
of oil when the reading is at the bottom of the
SAFE zone will result in a reading at the top of
the safe zone on these engines.
Checking Oil Level — Diesel Engine
To ensure proper lubrication of your vehicle's
engine, the engine oil must be maintained at
the correct level. Check the oil level at regular
intervals. The best time to check the oil level is
before starting the engine after it has been parked overnight. When checking oil after oper
-
ating the engine, first ensure the engine is at full
operating temperature, then wait for
30 minutes after engine shutdown to check the
oil.

Engine Oil Dipstick

Checking the oil while the vehicle is on level
ground will improve the accuracy of the oil level
readings. Add oil only when the level on the
dipstick is below the “ADD” mark. The total
capacity from the ADD mark to the Full mark is
2 qts (1.9L). Never operate the engine with oil level below
the “ADD” mark or above the upper “SAFE”
mark.
Adding Washer Fluid
The fluid reservoir is located under the hood
and should be checked for fluid level at regular
intervals. Fill the reservoir with windshield
washer solvent only (not radiator antifreeze).
When refilling the washer fluid reservoir, take
some washer fluid and apply it to a cloth or
towel and wipe the wiper blades clean. This will
help blade performance.
To prevent freeze-up of your windshield washer
system in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers.
CAUTION!
Overfilling or underfilling will cause oil
aeration or loss of oil pressure. This could
damage your engine.
1 — ADD Range
2 — Full Mark
3 — SAFE Range
CAUTION!
Overfilling or underfilling the crankcase will
cause oil aeration or loss of oil pressure. This
could damage your engine.

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400SERVICING AND MAINTENANCE
3. Remove the air cleaner filter element from
the housing assembly.

Air Cleaner Filter

Engine Air Cleaner Filter Installation
NOTE:
Inspect and clean the housing if dirt or debris is
present before replacing the air filter element.

1. Install the air cleaner filter element into the housing assembly with the air cleaner filter
inspection surface facing downward.

2. Install the air cleaner cover onto the housing assembly locating tabs. 3. Install screws to secure the air cleaner
cover to the housing assembly.
Air Conditioner Maintenance
For best possible performance, your air condi -
tioner should be checked and serviced by an
authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling —
R-134a — (If Equipped)
R-134a Air Conditioning Refrigerant is a hydro -
fluorocarbon (HFC) that is an ozone-friendly
substance. The manufacturer recommends
that air conditioning service be performed by an
authorized dealer or other service facilities
using recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil and refrigerants.
Refrigerant Recovery And Recycling —
R-1234yf — (If Equipped)
R–1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
1 — Air Cleaner Filter
2 — Air Cleaner Filter Inspection Surface
WARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.

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412SERVICING AND MAINTENANCE
Engine Coolant Checks
Check the engine coolant (antifreeze) protec-
tion every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty or rusty in
appearance, the system should be drained,
flushed and refilled with fresh coolant. Check
the front of the A/C condenser (if equipped) or
radiator for any accumulation of bugs, leaves,
etc. If dirty, clean by gently spraying water from
a garden hose vertically down the face of the
A/C condenser (if equipped) or the back of the
radiator core. Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts and tight
-
ness of the connection at the coolant recovery
bottle and radiator. Inspect the entire system
for leaks.
DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant (anti -
freeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. NOTE:
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may result
in engine damage and may decrease corro
-
sion protection. Organic Additive Technology
(OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive
Technology (HOAT) engine coolant (anti -
freeze) or any “globally compatible” coolant
(antifreeze). If a non-OAT engine coolant
(antifreeze) is introduced into the cooling
system in an emergency, the cooling system
will need to be drained, flushed, and refilled
with fresh OAT coolant (conforming to
MS.90032), by an authorized dealer as soon
as possible.
Do not use water alone or alcohol-based
engine coolant (antifreeze) products. Do not
use additional rust inhibitors or antirust prod -
ucts, as they may not be compatible with the
radiator engine coolant and may plug the
radiator.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.
WARNING! (Continued)

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414SERVICING AND MAINTENANCE
Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze)
is a regulated substance requiring proper
disposal. Check with your local authorities to
determine the disposal rules for your commu -
nity. To prevent ingestion by animals or chil -
dren, do not store ethylene glycol-based coolant
in open containers or allow it to remain in
puddles on the ground. If ingested by a child or
pet, seek emergency assistance immediately.
Clean up any ground spills immediately.
Checking Coolant Level — 6.4L Engine
The level of the coolant in the pressurized
coolant bottle should be between the “MIN” and
“MAX” range on the bottle when the engine is
cold.
The radiator normally remains completely full,
so there is no need to remove the cap unless
checking for coolant freeze point or replacing
engine coolant (antifreeze). Advise your service
attendant of this. As long as the engine oper -
ating temperature is satisfactory, the coolant
bottle need only be checked once a month.
When additional engine coolant (antifreeze) is
needed to maintain the proper level, it should
be added to the coolant bottle. Do not overfill.
Points To Remember
NOTE:
When the vehicle is stopped after a few miles/
kilometers of operation, you may observe vapor
coming from the front of the engine compart -
ment. This is normally a result of moisture from
rain, snow, or high humidity accumulating on
the radiator and being vaporized when the ther -
mostat opens, allowing hot engine coolant (anti -
freeze) to enter the radiator. If an examination of your engine compartment
shows no evidence of radiator or hose leaks,
the vehicle may be safely driven. The vapor will
soon dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant (antifreeze) needs to be added, the
contents of the coolant expansion bottle
must also be protected against freezing.
If frequent engine coolant (antifreeze) addi-
tions are required, the cooling system should
be pressure tested for leaks.
Maintain engine coolant (antifreeze) concen
-
tration at a minimum of 50% OAT coolant
(conforming to MS.90032) and distilled
water for proper corrosion protection of your
engine which contains aluminum compo -
nents.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
WARNING!
Do not open hot engine cooling system.
Never add engine coolant (antifreeze) when
the engine is overheated. Do not loosen or
remove the cap to cool an overheated
engine. Heat causes pressure to build up in
the cooling system. To prevent scalding or
injury, do not remove the pressure cap
while the system is hot or under pressure.
Do not use a pressure cap other than the
one specified for your vehicle. Personal
injury or engine damage may result.

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SERVICING AND MAINTENANCE415
(Continued)
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning,
keep the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever
necessary, install ONLY the correct type ther -
mostat. Other designs may result in unsatis -
factory engine coolant (antifreeze)
performance, poor gas mileage, and
increased emissions.
Charge Air Cooler — Inter-Cooler
The charge air cooler is positioned below the
radiator and the air conditioner condenser. Air
enters the engine through the air cleaner and
passes through the turbocharger, where it is
pressurized. This pressurized air rapidly
reaches high temperature. The air is then
directed through a hose to the charge air cooler
and through another hose to the intake mani -
fold of the engine. The air entering the engine
has been cooled by about 50° to 100°F (10° to
38°C). This cooling process enables more effi -
cient burning of fuel resulting in fewer emis -
sions.
To guarantee optimum performance of the
system, keep the surfaces of the charge air
cooler, condenser and radiator clean and free of debris. Periodically check the hoses leading
to and from the charge air cooler for cracks or
loose clamps resulting in loss of pressure and
reduced engine performance.
Brake System
In order to ensure brake system performance,
all brake system components should be
inspected periodically. Refer to the “Mainte
-
nance Plan” in this section for the proper main -
tenance intervals.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood
service or immediately if the brake system
warning lamp indicates system failure. If necessary, add fluid to bring level within the
designated marks on the side of the reservoir of
the brake master cylinder. Be sure to clean the
top of the master cylinder area before removing
cap.
With disc brakes the fluid level can be expected
to fall as the brake linings wear. However, an
unexpected drop in fluid level may be caused by
a leak and a system check should be
conducted.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.WARNING!
Use only manufacturer's recommended
brake fluid. Refer to “Fluids And Lubri
-
cants” in “Technical Specifications” for
further information. Using the wrong type of
brake fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory
installed hydraulic master cylinder reser -
voir.
7

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