key Ram 2500 2020 Manual Online

MULTIMEDIA519
The Uconnect Phone is a voice-activated,
hands-free, in-vehicle communications system
with voice command capability. Refer to Voice
Recognition (VR) within this publication for
further information.
The Uconnect Phone allows you to dial a phone
number with your mobile phone using simple
voice commands.
NOTE:
The Uconnect Phone requires a mobile phone
equipped with the Bluetooth® Hands-Free
Profile. To check mobile phone compatibility,
please visit UconnectPhone.com .
For Uconnect customer support:
US residents - visit UconnectPhone.com or
call 1-877-855-8400
Canadian residents - visit Uconnect-
Phone.com or call 1-800-465-2001 (English)
or 1-800-387-9983 (French)
Phone Mode Activation
Press the PHONE button on the front panel to
activate the Phone mode.
Main Functions
The buttons on the display can be used to:
Compose phone numbers using the graphic
keypad on the display.
Display and call the contacts in the mobile
phone phonebook.
Display and call contacts from the Recent
Calls menu.
Pair up to 10 phones/audio devices to make
access and connection easier and quicker.
Transfer calls from the system to the mobile
phone and vice versa.
Deactivate the microphone audio for privacy.
The mobile phone audio is transmitted through
the vehicle’s audio system. The system auto -
matically mutes the radio when the Phone func -
tion is used.
Connecting/Disconnecting A Mobile Phone
Or Bluetooth® Device
Pairing A Phone
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone. Mobile phone pairing is the process of establishing a wireless connection
between a cellular phone and the Uconnect
system.
To complete the pairing process, you need to
reference your mobile phone Owner's Manual.
Please visit
UconnectPhone.com for complete
mobile phone compatibility information.
NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK.

1. Place the ignition in the ACC or ON/RUN position.

2. Push the PHONE button on the faceplate.
If there are no phones currently connected with the system, a pop-up
appears asking if you would like to pair a
mobile phone.
3. Select “Yes” to begin the pairing process.
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MULTIMEDIA523
Making A Phone Call
Dialing The Phone Number Using The
"Keyboard" Icon On The Display
Enter the phone number using the graphic
keypad displayed.
Proceed as follows:

1. Press the Keyboard icon on the display and
use the number buttons to enter the
number.

2. Press the Call button to make a call.
Call By Saying A Phonebook Name Or Phone
Number

1. Push the PHONE button on the steering wheel.

2. After the beep, say “dial” (or “call” a full name or phone number).
Recent Calls
The list of the last calls made for each of the
following call types can be displayed:
Calls received
Calls made
Calls without a reply
All calls
To access these types of calls, press the Recent
Calls button on the Phone menu main screen.
Making A Second Call While Current Call Is In
Progress
When a phone conversation is active, a second
phone call can be made as follows:
Select the number/contact from the list of
recent calls.
Select the contact from the phonebook.
Press the Hold button and dial the number
using the graphic keyboard of the display.
Redial
To call the number/contact of last call made,
press the Redial button.
Answering An Incoming Call
Call Controls
The buttons on the display allow the following
phone call functions to be managed:
Answer
End
Ignore
Put on hold/resume
Deactivate/activate the microphone
Transfer the call
Switch from one call to the other
Conference/merge two active calls
Answering Or Ignoring A Call With No Call
Currently In Progress
When an incoming call rings or is announced on
the Uconnect system, push the Answer button
on the touchscreen, or push the PHONE button
on the steering wheel.
Answering Or Ignoring An Incoming Call With A
Call Currently In Progress
When an incoming call rings or is announced on
the Uconnect system, push the Answer button
on the touchscreen, or push the PHONE button
on the steering wheel to answer the call and put
the ongoing call on hold.
NOTE:
Not all mobile phones may support the manage -
ment of an incoming call when another phone
conversation is active.
9

20_DJD2_OM_EN_USC_t.book Page 523

524MULTIMEDIA
Managing Two Phone Calls
If two calls are in progress (one active and one
on hold), it is possible to switch between them
pressing the Call On Hold button or to merge the
two calls in a conference pressing the Merge
Calls button.
NOTE:
Check whether the mobile phone in use
supports the management of a second call and
the "Conference" mode.
Transferring/Call Continuation
Transferring
The ongoing calls can be transferred from the
mobile phone to the system and vice versa
without ending the call.
To transfer the call, press the Transfer button.
Call Continuation
After the engine is switched off, it is still possible
to continue a phone call.
The call continues until it is ended manually or
for a maximum period of about 20 minutes.
When the system is switched off, the call is
transferred to the mobile phone.
Ending A Call
Press the End button on the touchscreen or the
PHONE button on the steering wheel controls to
end a call in progress.
Only the ongoing call is ended and any call on
hold becomes the new active call.
Depending on the type of mobile phone, if the
ongoing call is ended by the caller, the call on
hold may not be activated automatically.
Uconnect Phone Features
Mute/Unmute

1. During a call, push the VOICE COMMAND
button on the steering wheel.

2. After the beep, say “mute” or “mute off”.
Reading Messages
The system can read the messages received by
the mobile phone.
To use this function, the mobile phone must
support the SMS exchange function via Blue -
tooth®.
If this function is not supported by the phone,
the corresponding message button is deacti -
vated (greyed out) or may only accept incoming
messages. When a text message is received, the display
will show a screen where the options "Listen",
"Call" or "Ignore" can be selected.
Press the Message button to access the list of
SMS messages received by the mobile phone.
The list displays a maximum of 60 messages
received.
Browsing SMS
Using the steering wheel commands, you can
view and manage the last 10 SMS messages
received on the instrument panel. To use this
function, the mobile phone must support the
SMS exchange function through Bluetooth®.
Select the PHONE button on the instrument
panel menu, and then select “SMS Reader”
using the arrow keys on the steering wheel
controls.
The “SMS Reader” submenu allows the last
10 SMS messages to be displayed.

20_DJD2_OM_EN_USC_t.book Page 524

MULTIMEDIA529
VOICE RECOGNITION QUICK TIPS
Introducing Uconnect
Start using Uconnect Voice Recognition (VR)
with these helpful quick tips. It provides the key
Voice Commands and tips you need to know to
control your Uconnect system.
If you see the NAV icon on the bottom bar, or in
the Apps menus, of your touchscreen, you have
the Uconnect 4C NAV With 8.4-inch Display or
the Uconnect 4C NAV With 12-inch Display
system. If not, you have a Uconnect 4C With
8.4-inch Display system.
Get Started
All you need to control your Uconnect system
with your voice are the buttons on your steering
wheel.

1. Visit
UconnectPhone.com
to check mobile
device and feature compatibility and to
find phone pairing instructions.

2. Reduce background noise. Wind noise and passenger conversations are examples of
noise that may impact recognition. 3. Speak clearly at a normal pace and volume
while facing straight ahead. The micro -
phone is located in the headliner and aimed
at the driver.
4. Each time you give a Voice Command, you must first push either the VR or Phone
button, wait until after the beep, then say
your Voice Command.
5. You can interrupt the help message or system prompts by pushing the VR or Phone
button and saying a Voice Command from
current category.

Uconnect Voice Command Buttons

Basic Voice Commands
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button on the steering wheel.
After the beep, say:
“Cancel ” to stop a current voice session
“Help ” to hear a list of suggested Voice
Commands
“ Repeat ” to listen to the system prompts
again
Notice the visual cues that inform you of your
voice recognition system’s status. Cues appear
on the top of the touchscreen.

Uconnect 3 With 5-inch Display

1 — Push To Begin Radio Or Media Functions
2 — Push To Initiate, Answer, End A Phone Call, Or
Send/Receive A Text
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540
INDEX
A
Adaptive Cruise Control (ACC) (Cruise
Control)
.......................................................... 275
Adding Engine Coolant (Antifreeze)............... 413
Adding Fuel.......................................... 312, 313
Additives, Fuel............................................... 446AdjustDown
........................................................... 34
Forward....................................................... 34
Rearward..................................................... 34
Up................................................................ 34
Adjustable Pedals............................................ 43
Air BagAir Bag Operation
...................................... 184
Air Bag Warning Light................................ 181Enhanced Accident Response......... 189, 371
Event Data Recorder (EDR)....................... 371
If Deployment Occurs................................ 188Knee Impact Bolsters................................ 184
Maintaining Your Air Bag System.............. 189
Maintenance............................................. 189Redundant Air Bag Warning Light.............182
Transporting Pets...................................... 208
Air Bag Light............................... 130, 181, 209
Air Cleaner, Engine (Engine Air Cleaner
Filter)
................................................... 398, 419
Air Conditioner Maintenance........................ 400
Air Conditioner Refrigerant........................... 400
Air Conditioner System................................. 400
Air Conditioning......................................... 57, 68
Air Conditioning Filter..............................70, 401
Air Conditioning System................................... 68Air Conditioning, Operating Tips....................... 69
Air Filter........................................................ 398
Air PressureTires
......................................................... 429
AlarmPanic
........................................................... 15
Security Alarm....................................25, 131
Alterations/ModificationsVehicle
......................................................... 12Android Auto................................................. 533
Antifreeze (Engine Coolant)................. 412, 451
Capacites................................................. 451Disposal................................................... 414
Anti-Lock Brake System (ABS)...................... 144
Anti-Lock Warning Light................................ 136Apple CarPlay................................................ 533
Assist, Hill Start............................................. 151
Audio Systems (Radio).................................. 458
Auto Down Power Windows............................. 71
Automatic Door Locks...................................... 31
Automatic Headlights.......................................51
Automatic Tailgate Release.............................75
Automatic Temperature Control (ATC)..............68
Automatic Transmission....................... 233, 418
Adding Fluid.............................................. 418
Fluid And Filter Change............................. 418Fluid Change............................................. 418
Fluid Level Check............................. 416, 417
Fluid Type...............................416, 454, 457
Shifting..................................................... 237
Special Additives...................................... 416
Automatic Transmission Limp Home Mode... 236
AUX Camera......................................... 304, 311
Auxiliary Driving Systems.............................. 153
Axle Fluid.....................................418, 454, 457Axle Lubrication............................................ 418
B
Back-Up
......................................................... 302
Back-Up Camera........................................... 302
Bar, Stabilizer/Sway System......................... 253Battery................................................. 132, 395
Blanket..................................................... 223
Charging System Light.............................. 132Keyless Key Fob Replacement....................15
Battery Saver Feature......................................53

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544
J
Jack Location
................................................. 342
Jump Starting................................................ 362
K
Key Fob Panic Alarm
................................................. 15
Programming Additional Key Fobs....... 17, 24
Key Fob Battery Service (Remote Keyless
Entry)
............................................................... 15Key Fob Programming (Remote Keyless
Entry)
............................................................... 17
Keyless Enter-N-Go........................28, 211, 216
Lock The Vehicle’s Doors....... 466, 483, 502
Passive Entry............................................... 28
Passive Entry Programming............. 483, 502
Keys................................................................. 14
Replacement............................................... 24
L
Lane Change And Turn Signals
........................ 52
Lane Change Assist......................................... 52
LaneSense.................................................... 299
Latches.......................................................... 210
Hood........................................................... 74
Lead Free Gasoline........................................ 446
Leaks, Fluid................................................... 210
Life Of Tires................................................... 431
Light Bulbs........................................... 210, 372
Lights............................................................ 210
Air Bag.................................... 130, 181, 209
Automatic High Beam.................................. 50
Brake Assist Warning............................... 148
Brake Warning.......................................... 130
Bulb Replacement.................................... 372
Cab Top Clearance................................... 378Cargo........................................................... 52
Center Mounted Stop............................... 377
Courtesy/Reading....................................... 54Cruise....................................................... 141
Daytime Running......................................... 49
Electronic Stability Program(ESP) Indicator
............................................... 131
Exterior...............................................49, 210Fog........................................................... 376
Four Wheel Drive Indicator....................... 250
Hazard Warning Flasher........................... 338
Headlights............................................ 49, 51High Beam................................................... 50
Hill Descent Control Indicator................... 149
Illuminated Entry......................................... 55
Interior.................................................. 53, 54
Lights On Reminder..................................... 52
Low Fuel................................................... 135
Malfunction Indicator (Check Engine)....... 133
Park.......................................................... 140
Passing........................................................ 51
Seat Belt Reminder.................................. 130
Security Alarm.......................................... 131
Service...................................................... 372
Side Marker.............................................. 379
Traction Control........................................ 148
Transfer Case........................................... 250
Turn Signals............52, 140, 210, 374, 376
Warning Instrument Cluster Descriptions
................................ 131, 140Limited-Slip Differential....................... 264, 418
Load Shed Battery Saver Mode..................... 128
Load Shed Battery Saver On......................... 128Load Shed Electrical Load Reduction........... 128
Load Shed Intelligent Battery Sensor............ 128
Loading Vehicle............................................. 317
Tires.......................................................... 426
LocksAutomatic Door............................................31
Child Protection...........................................31
Power Door..................................................27
Low Tire Pressure System............................. 163Lubrication, Body.......................................... 408
Lug Nuts/Bolts.............................................. 444
M
Maintenance
....................................................74Maintenance Free Battery............................ 395
Maintenance Plan......................................... 386
Maintenance Schedule............... 380, 384, 386
Malfunction Indicator Light (Check
Engine)
................................................. 133, 142

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546
Power Seats Down
........................................................... 34
Forward....................................................... 34
Rearward..................................................... 34
Recline........................................................ 34
Tilt............................................................... 34
Up................................................................ 34Power Steering Fluid...................................... 454
Pregnant Women And Seat Belts...................179
PretensionersSeat Belts.................................................. 179
R
Radial Ply Tires
.............................................. 429
Radiator Cap (Coolant Pressure Cap).. 412, 413
Radio Operation............................................ 527
Rain Sensitive Wiper System........................... 56
Ramp Travel Index......................................... 255
Rear Axle (Differential)................................... 418
Rear Camera................................................. 305
Rear Cargo Area Utility Rails............................ 98
Rear Cross Path............................................. 156
Rear ParkSense System...................... 289, 294
Rear Window, Sliding....................................... 72Reclining Rear Seats....................................... 33
Recreational Towing...................................... 331
Shifting Into Transfer Case Neutral (N)..... 333
Shifting Out Of Transfer Case Neutral (N).. 334
Reformulated Gasoline.................................. 446
Refrigerant.................................................... 400
Release, Hood................................................. 74
Release, Tailgate............................................. 75
Reminder, Seat Belt...................................... 173
Remote Keyless Entry...................................... 14
Panic Alarm................................................. 15
Programming Additional Key Fobs........ 17, 24
Remote Start (Diesel)...................................... 22Remote Start (Gasoline).................................. 20
Remote StartingExit Remote Start Mode
.............................. 21Uconnect Customer ProgrammableFeatures
............................. 467, 485, 504
Uconnect Settings.................. 467, 485, 504
Replacement Bulbs...................................... 372
Replacement Keys........................................... 24Replacement Tires........................................ 431
Reporting Safety Defects.............................. 538
Resetting Perform Service Indicator............. 385
Restraints, Child........................................... 190Restraints, Head.............................................. 39
Rotation, Tires.............................................. 436
S
Safety Checks Inside Vehicle
........................ 209Safety Checks Outside Vehicle..................... 210
Safety Defects, Reporting............................. 538
Safety Information, Tire................................ 422
Safety Tips.................................................... 208
Safety, Exhaust Gas...................................... 208
Schedule, Maintenance................................ 380
Seat Belt Reminder....................................... 130
Seat Belts............................................ 172, 209
Adjustable Shoulder Belt.......................... 176
Adjustable Upper Shoulder Anchorage..... 176
Adjustable Upper Shoulder Belt Anchorage
............................................ 176
Automatic Locking Retractor (ALR)........... 180Child Restraints........................................ 190
Energy Management Feature................... 179
Extender................................................... 178Front Seat........................................ 172, 175
Inspection................................................. 209
Lap/Shoulder Belt Operation.................... 175
Lap/Shoulder Belt Untwisting................... 176
Operating Instructions.............................. 175Pregnant Women...................................... 179
Pretensioners........................................... 179
Reminder.................................................. 173
Seat Belt Extender.................................... 178Seat Belt Pretensioner.............................. 179
Seat Belt Reminder.................................. 173
Untwisting Procedure................................ 176
Seat Belts Maintenance................................ 442

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547
Seats
................................................. 32, 33, 34
Adjustment........................................... 32, 34
Easy Entry................................................... 37
Folding Floor............................................... 86
Head Restraints.......................................... 39
Memory....................................................... 35
Power.......................................................... 34Rear Folding................................................ 32
Reclining Rear............................................. 33
Tilting.......................................................... 32Security Alarm........................................ 25, 131
Selection Of Coolant (Antifreeze)......... 452, 454
Sentry Key Key Programming
........................................ 24
Sentry Key (Immobilizer).................................. 24Sentry Key Replacement................................. 24
Service Assistance......................................... 536
Service Contract............................................ 537
Service Manuals............................................ 539Shift Lever Override....................................... 365
Shifting.......................................................... 231
Automatic Transmission.................. 233, 237
Transfer Case............................................ 249
Transfer Case, Shifting Into Transfer CaseNeutral (N)
............................................ 333
Transfer Case, Shifting Out Of Transfer Case Neutral (N)
............................................ 334
Side Steps, Power............................................ 28
Signals, Turn................................. 52, 140, 210
Siri................................................................ 532
Sliding Rear Window, Power............................ 72
Snow Chains (Tire Chains)............................ 435
Snow Plow.................................................... 329
Snow Tires.................................................... 432
Spare Tires.......................................... 433, 434Spark Plugs................................................... 452
Speed ControlAccel/Decel
.............................................. 275Cancel...................................................... 275
Resume.................................................... 275
Speed Control (Cruise Control)............ 273, 275
Stabilizer/Sway Bar System.......................... 253
Starting....................................... 211, 212, 215Automatic Transmission.................. 211, 215
Button......................................................... 18
Cold Weather............................................ 215
Engine Block Heater........................ 218, 227Engine Fails To Start................................. 214
Starting And Operating.................................. 212
Starting Procedures............................. 212, 215
Starting Procedures (Diesel Engines)........... 215
Starting Procedures (Gas Engines)............... 211
SteeringTilt Column
.................................................. 41
Wheel, Heated...................................... 41, 42
Wheel, Tilt.................................................... 41
Steering Wheel Audio Controls...................... 525
Steering Wheel Mounted Sound System
Controls
........................................................ 525
Steps, Power Side............................................28
Storage............................................................82
Storage Compartment, Center Seat.................82
Storage, Vehicle..................................... 69, 439Storing Your Vehicle...................................... 439
Sun Roof...................................................72, 74
Sunglasses Storage.........................................92Sunshade Operation........................................74
Sway Control, Trailer..................................... 153
Synthetic Engine Oil...................................... 398
T
Tailgate
......................................................... 100
Tailgate, Electronic Lowering...........................75
Telescoping Steering Column...........................41
Temperature Control, Automatic (ATC).............68
TiltDown
...........................................................34
Up................................................................34
Tilt Steering Column.........................................41
Tip Start............................................... 211, 216Tire And Loading Information Placard........... 426
Tire Markings................................................ 422
Tire Safety Information.................................. 42211

20_DJD2_OM_EN_USC_t.book Page 547

RAM 2500/3500
2020 OWNER’S MANUAL
20_DJD2_OM_EN_USC
FIRST EDITION
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Whether it is providing information about specific product features, taking a tour through your
vehicle’s heritage, knowing what steps to take following an accident or scheduling your next
appointment, we know you will find the app an important extension of your Ram vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App
Store
® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
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