fuel cap Ram 2500 2020 Owner's Manual

7
PARKVIEW REAR BACK UP CAMERA ............. 302 AUX Camera — If Equipped .......................304
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 305
AUX Camera — If Equipped .......................311
ENGINE RUNAWAY — DIESEL ENGINE ............ 312
REFUELING THE VEHICLE — GAS ENGINE ..... 312
Loose Fuel Filler Cap Message ................313
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 313
Diesel Exhaust Fluid ..................................314
VEHICLE LOADING ............................................. 317
Gross Vehicle Weight Rating (GVWR) ......317
Payload .......................................................317
Gross Axle Weight Rating (GAWR) ............317
Tire Size ......................................................317
Rim Size......................................................318
Inflation Pressure ......................................318
Curb Weight................................................318
Loading .......................................................318
TRAILER TOWING .............................................. 318
Common Towing Definitions .....................318
Trailer Hitch Type and Maximum Trailer
Weight.........................................................322 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ..........................................323 Trailer And Tongue Weight ........................ 323
Towing Requirements ...............................323
Towing Tips ................................................328 SNOWPLOW ....................................................... 329
Before Plowing ........................................... 329
Snowplow Prep Package Model
Availability .................................................. 330 Over The Road Operation With Snowplow
Attached ..................................................... 330 Operating Tips ............................................ 330
General Maintenance................................ 330
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) .......................................... 331
Towing This Vehicle Behind Another
Vehicle ........................................................ 331 Recreational Towing — Two-Wheel Drive
Models ........................................................ 331 Recreational Towing — Four-Wheel Drive
Models ........................................................ 332
DRIVING TIPS ...................................................... 335
Driving On Slippery Surfaces ................... 335
Driving Through Water .............................. 335
Off-Road Driving Tips ................................. 336
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS........................338
ASSIST AND SOS SYSTEM — IF EQUIPPED..... 338
General Information .................................. 342 JACKING AND TIRE CHANGING ...................... 342
Jack Location ............................................. 343
Removal Of Jack And Tools....................... 343
Removing The Spare Tire .......................... 345
Preparations For Jacking .......................... 346
Jacking Instructions................................... 347
To Stow The Flat Or Spare ....................... 350
Reinstalling The Jack And Tools ............... 352
Hub Caps/Wheel Covers — If Equipped ... 352
FUSES .................................................................. 353
Power Distribution Center ........................ 354
JUMP STARTING ............................................... 362
Preparations For Jump Start ..................... 363
Jump Starting Procedure .......................... 363
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................ 365
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................ 366
IF YOUR ENGINE OVERHEATS ......................... 367
FREEING A STUCK VEHICLE ............................ 367
TOWING A DISABLED VEHICLE ........................ 369
Two-Wheel Drive Models ........................... 370
Four-Wheel Drive Models .......................... 370
Emergency Tow Hooks — If Equipped ...... 371

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9
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 444Vehicle Identification Number ................. 444
BRAKE SYSTEM ................................................ 444
Hydraulic Brake Assist — If Equipped .......444
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 444
Torque Specifications ................................444
FUEL REQUIREMENTS — GAS ENGINE ............ 446
6.4L Engine ................................................446
Reformulated Gasoline .............................446
Materials Added To Fuel ...........................446
Gasoline/Oxygenate Blends......................446
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................447 CNG And LP Fuel System Modifications ...447
MMT In Gasoline ........................................447
Fuel System Cautions ................................447
Carbon Monoxide Warnings ......................448
FUEL REQUIREMENTS – DIESEL ENGINE ...... 448
Fuel Specifications ...................................448
Biodiesel Fuel Requirements ....................449
FLUID CAPACITIES — GAS ENGINE .................. 451
FLUID CAPACITIES — DIESEL ENGINE............. 451
FLUIDS AND LUBRICANTS — GAS ENGINE ..... 452
Engine ........................................................ 452
Chassis .......................................................454 FLUIDS AND LUBRICANTS — DIESEL
ENGINE ................................................................ 454
Engine ........................................................ 454
Chassis ....................................................... 457
MULTIMEDIA
UCONNECT SYSTEMS .......................................458
CYBERSECURITY ............................................... 458
UCONNECT SETTINGS ........................................ 459
Uconnect 3 Settings .................................. 459
Uconnect 4/4C/4C NAV Settings ............. 473
Uconnect 4C NAV With 12-inch Display
Settings ...................................................... 493
SAFETY AND GENERAL INFORMATION ........... 511
Safety Guidelines....................................... 511
UCONNECT 3 WITH 5-INCH DISPLAY ..............512
Introduction................................................ 512
Radio Mode ................................................ 513
Media Mode ............................................... 516
Phone Mode ............................................... 518
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ...........................................................525
Radio Operation ......................................... 525
Media Mode ............................................... 525
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ....................................................... 525 RADIO OPERATION AND MOBILE PHONES.... 527
Regulatory And Safety Information .......... 527
VOICE RECOGNITION QUICK TIPS .................. 529
Introducing Uconnect ................................ 529
Get Started................................................. 529
Basic Voice Commands ............................ 529
Radio .......................................................... 530
Media ......................................................... 530
Phone ......................................................... 531
Voice Text Reply — If Equipped ................. 531
Climate (4C/4C NAV)................................. 532
Navigation (4C NAV) .................................. 532
Siri® Eyes Free — If Equipped ................. 532
Using Do Not Disturb ................................ 532
Android Auto™ — If Equipped .................. 533
Apple CarPlay® — If Equipped ................. 533
General Information .................................. 534
Additional Information............................... 534
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 536
Prepare For The Appointment .................. 536
Prepare A List............................................. 536
Be Reasonable With Requests ................. 536

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GETTING TO KNOW YOUR INSTRUMENT PANEL109
Base / Midline Instrument Cluster
Descriptions — Gas Engine

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Voltmeter
When the vehicle is in the RUN state, the gauge indicates the electrical system
voltage. The pointer should stay within
the normal range if the battery is
charged. If the pointer moves to either
extreme left or right and remains there
during normal driving, the electrical
system should be serviced.
3. Instrument Cluster Display
When the appropriate conditions exist, this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa -
tion. 4. Oil Pressure Gauge
The pointer should always indicate the oil
pressure when the engine is running. A
continuous high or low reading under
normal driving conditions may indicate a
lubrication system malfunction. Imme -
diate service should be obtained from an
authorized dealer.
5. Speedometer
Indicates vehicle speed.
6. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when the ignition is in the ON/
RUN position.
 The fuel pump symbol points to the
side of the vehicle where the fuel door is
located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information. 7. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to the warnings under
“Cooling System Pressure Cap” in see
“Servicing And Maintenance” for further
information.
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112GETTING TO KNOW YOUR INSTRUMENT PANEL
Premium Instrument Cluster Descriptions —
Gas Engine

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa -
tion.
3. Speedometer
Indicates vehicle speed.
4. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when the ignition is in the ON/
RUN position.
 The fuel pump symbol points to the
side of the vehicle where the fuel door is
located. Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information.
5. Temperature Gauge
The gauge pointer shows engine coolant temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to the warnings under
“Cooling System Pressure Cap” in see
“Servicing And Maintenance” for further
information.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

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GETTING TO KNOW YOUR INSTRUMENT PANEL117
Premium Instrument Cluster Descriptions —
Diesel Engine

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa -
tion.
3. Speedometer
Indicates vehicle speed.
4. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points to the
side of the vehicle where the fuel filler
door is located. Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information.
5. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level of Diesel Exhaust Fluid in the DEF tank.
Diesel Exhaust Fluid (DEF) is required to
maintain normal vehicle operation and
emissions compliance. If something is
wrong with the gauge, a DEF Warning
Message or Malfunction Indicator Light
(MIL) will be displayed. More information
is available in the instrument cluster
display section under the heading of
Diesel Exhaust Fluid (DEF) Warning
Messages.
NOTE:
The DEF tank on these vehicles is designed
with a large amount of full reserve. So the
level sensor will indicate a full reading even
before the tank is completely full. To put it
another way, there’s additional storage
capacity in the tank above the Full mark
that’s not represented in the gauge. You may
not see any movement in the reading – even after driving up to 200 miles (322 kilome
-
ters) in some cases.
The gauge may take up to five seconds to
update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank. If
you have a fault related to the DEF system,
the gauge may not update to the new level.
See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will warm up the DEF fluid and allow
the gauge to update after a period of run
time. Under very cold conditions, it is possible
that the gauge may not reflect the new fill
level for several drives.
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an instru -
ment cluster display, which offers useful infor -
mation to the driver. With the ignition in the OFF
mode, opening/closing of a door will activate
the display for viewing, and display the total
miles, or kilometers, in the odometer. Your
instrument cluster display is designed to display
important information about your vehicle’s
systems and features. Using a driver interactive
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GETTING TO KNOW YOUR INSTRUMENT PANEL127
displayed. on pickup applications, and
approximately 7 gallons (26 Liters) are
required on chassis-cab applications.
Speed Limited to 5 MPH in XXX mi Refill DEF
— This message will continuously display if
the “DEF Low Refill Soon” message is
ignored, and the frequency of occurrence of
the chime will increase unless up to 2 gallons
(7.5 Liters) of DEF is added to the tank.
5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will contin -
uously display when the counter reaches
zero, and will be accompanied by a periodic
chime.
The vehicle will only be capable of a
maximum speed of 5 MPH upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour or
greater.
If the system detects that the level of fuel in the tank has increased.
Add a minimum of 2 gallons (7.5 Liters) of DEF
to the tank in order to avoid vehicle operation
at a maximum speed of 5 MPH (8 km/H).

NOTE:
A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and can
be placed in gear after this message has been
initially displayed, extreme caution should be
utilized since the vehicle will only be capable of
maneuvering at a maximum speed of 5 MPH
(8 km/H).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 MPH
(8 km/H) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
Service DEF System See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to your nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will
display if the DEF system has not been
serviced after the “Service DEF System – See
Dealer” message is displayed. This message
will continuously display until the mileage
counter reaches zero, and will be accompa -
nied by a periodic chime. The message will
continue to countdown until it reaches zero
unless the vehicle is serviced. We recom -
mend you drive to your nearest authorized
dealer and have your vehicle serviced imme -
diately.
NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recurring
faults are detected in a time interval of less
than 40 hours, the counter may restart at the
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128GETTING TO KNOW YOUR INSTRUMENT PANEL
value where it stopped when a previous fault
was temporarily remedied, or at a minimum of
50 miles (80 km).
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This
message will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a
maximum speed of 5 MPH upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour or
greater.
If the system detects that the level of fuel in the tank has increased.
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a peri -
odic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of 5 MPH.
Your vehicle will require towing, see an
authorized dealer for service. NOTE:
When this message is displayed, the engine can
still be started. However, the vehicle will only
operate at a maximum speed of 5 MPH.
Incorrect DEF Detected See Dealer
— This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to your nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced Ram
Active Air system that provides enhanced
performance, especially when towing under
demanding hot or high altitude conditions. If the
instrument cluster display displays the
message “Active Airbox Service Required See
Dealer”, vehicle performance may be reduced
until service is performed by an authorized RAM
dealer.
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped
This vehicle is equipped with an Intelligent
Battery Sensor (IBS) to perform additional moni -
toring of the electrical system and status of the
vehicle battery.
In cases when the IBS detects charging system
failure, or the vehicle battery conditions are
deteriorating, electrical load reduction actions
will take place to extend the driving time and
distance of the vehicle. This is done by reducing
power to or turning off non-essential electrical
loads.
Load reduction is only active when the engine is
running. It will display a message if there is a
risk of battery depletion to the point where the
vehicle may stall due to lack of electrical supply,
or will not restart after the current drive cycle.
When load reduction is activated, the message
“Battery Saver On Some Systems May Have
Reduced Power” will appear in the instrument
cluster.
These messages indicate the vehicle battery
has a low state of charge and continues to lose
electrical charge at a rate that the charging
system cannot sustain.

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GETTING TO KNOW YOUR INSTRUMENT PANEL133
Door Open Warning Light
This indicator will illuminate when a
door is ajar/open and not fully closed.
NOTE:
If the vehicle is moving there will also be a single
chime.
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning
Light — If Equipped
This warning light will illuminate to
indicate a fault in the ACC system.
Contact a local authorized dealer for
service.
For further information, refer to “Adaptive
Cruise Control (ACC)” in “Starting And Oper -
ating.”
Air Suspension Fault Warning Light — If
Equipped
This light will illuminate when a fault
is detected with the air suspension
system.
Refer to “Air Suspension System — If Equipped”
in “Starting And Operating” for further informa -
tion.
Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction Indi -
cator Light (MIL) is a part of an
Onboard Diagnostic System called
OBD II that monitors engine and auto -
matic transmission control systems. This warning light will illuminate when the ignition is
in the ON/RUN position before engine start. If
the bulb does not come on when turning the
ignition switch from OFF to ON/RUN, have the
condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illuminate
the light after engine start. The vehicle should
be serviced if the light stays on through several
typical driving styles. In most situations, the
vehicle will drive normally and will not require
towing.
When the engine is running, the MIL may flash
to alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be
serviced by an authorized dealer as soon as
possible if this occurs.
WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning Light
is illuminated you could cause the fluid to boil
over, come in contact with hot engine or
exhaust components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission
damage or transmission failure.
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GETTING TO KNOW YOUR INSTRUMENT PANEL135
Service LaneSense Warning Light — If
Equipped
This warning light will illuminate when
the LaneSense system is not oper-
ating and requires service. Please see
an authorized dealer.
Low Washer Fluid Warning Light
This warning light will illuminate when
the windshield washer fluid is low.
Refer to “Engine Compartment” in
“Servicing And Maintenance” for
further information.
Low Fuel Warning Light
When the fuel level reaches approxi -
mately 3.2 gal (12 L) this light will turn
on, and remain on until fuel is added.
A single warning chime will sound with
Low Fuel Warning.
Low Coolant Level Warning Light
This telltale will turn on to indicate the
vehicle coolant level is low.
Refer to “Fluids And Lubricants” in
“Technical Specifications” for further
information.
Loose Fuel Filler Cap Warning Light — If
Equipped
This warning light will illuminate when
the fuel filler cap is loose. Properly
close the filler cap to disengage the
light. If the light does not turn off,
please see an authorized dealer.
Trailer Merge Assist Indicator Light — If
Equipped
This indicator light will illuminate to
indicate when Trailer Merge Assist
has been activated.
Refer to “Blind Spot Monitoring (BSM)” in
“Safety” for further information.
Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a
message is displayed to indicate that
the tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases,
optimal tire duration and fuel consumption may
not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the indi -
cations corresponding to each tire. Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommended
by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. If your
vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation
pressure label, you should determine the
proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a Tire Pressure Monitoring
System (TPMS) that illuminates a low tire pres
-
sure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when
the low tire pressure telltale illuminates, you
should stop and check your tires as soon as
possible, and inflate them to the proper pres -
sure. Driving on a significantly under-inflated
CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop
the vehicle, avoiding sharp braking and
steering. If a tire puncture occurs, repair
immediately using the dedicated tire repair
kit and contact an authorized dealer as soon
as possible.
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164SAFETY
NOTE:
When filling warm tires, the tire pressure may
need to be increased up to an additional 4 psi
(28 kPa) above the recommended cold placard
pressure in order to turn the TPMS Warning
Light off.
For example, your vehicle may have a recom -
mended cold (parked for more than three hours)
placard pressure of 30 psi (207 kPa). If the
ambient temperature is 68°F (20°C) and the
measured tire pressure is 27 psi (186 kPa), a
temperature drop to 20°F (-7°C) will decrease
the tire pressure to approximately
23 psi (158 kPa). This tire pressure is sufficiently
low enough to turn on the TPMS Warning Light.
Driving the vehicle may cause the tire pressure to
rise to approximately 27 psi (186 kPa), but the
TPMS Warning Light will still be on. In this situa -
tion, the TPMS Warning Light will turn off only
after the tires are inflated to the vehicle’s recom -
mended cold placard pressure value. NOTE:
The TPMS is not intended to replace normal
tire care and maintenance or to provide
warning of a tire failure or condition.
If your vehicle is not equipped with the Tire
Fill Alert feature the TPMS should not be used
as a tire pressure gauge while adjusting your
tire pressure.
Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to
tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsi
-
bility to maintain correct tire pressure using
an accurate tire pressure gauge, even if
under-inflation has not reached the level to
trigger illumination of the TPMS Warning
Light.
Seasonal temperature changes will affect
tire pressure, and the TPMS will monitor the
actual tire pressure in the tire.
CAUTION!
The TPMS has been optimized for the orig -
inal equipment tires and wheels. TPMS
pressures and warning have been estab -
lished for the tire size equipped on your
vehicle. Undesirable system operation or
sensor damage may result when using
replacement equipment that is not of the
same size, type, and/or style. Aftermarket
wheels can cause sensor damage.
Using aftermarket tire sealants may cause
the Tire Pressure Monitoring System
(TPMS) sensor to become inoperable. After
using an aftermarket tire sealant it is
recommended that you take your vehicle to
an authorized dealership to have your
sensor function checked.
After inspecting or adjusting the tire pres -
sure always reinstall the valve stem cap.
This will prevent moisture and dirt from
entering the valve stem, which could
damage the TPMS sensor.

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