service Ram 3500 2011 Diesel Supplement

message will display in the Electronic Vehicle Informa-
tion Center (EVIC) when service is required. Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
Do not remove the top of the air filter housing to
inspect the filter element on your diesel engine under
normal operating conditions.
The “SERVICE AIR FILTER” message could be displayed
periodically. This is because engine air flow requirements
change based on driving conditions. As the filter becomes
more restrictive and air flow requirements increase the
“SERVICE AIR FILTER” message will be displayed. The
message may not be displayed in subsequent drive cycles
if the same conditions are not met. The air filter element
should be replaced within 250 miles (402 km) from the
first time this message is displayed to ensure proper
engine operation during all driving conditions.CAUTION!
Driving with a restricted air filter can cause engine
damage. Driving in dusty environments for extended
periods will lead to rapid air filter plugging. Action
should be taken as soon as the “SERVICE AIR
FILTER” message is displayed.
If the vehicle experiences a sudden loss of engine power
while being driven in heavy snow or rain, or when
plowing snow, and/or the “SERVICE AIR FILTER” mes-
sage is displayed on the EVIC along with a chime that
repeats every 60 seconds, visually inspect the air filter for
snow/ice build up or extreme water saturation. If the air
filter is not damaged, remove all snow/ice and reinstall
air filter. If the air filter is damaged, replace filter element.
NOTE: The air filter housing contains a Mass Air Flow
sensor. This sensor is critical to proper engine operation
and component longevity. Any damage or modification
6
MAINTAINING YOUR VEHICLE 103

CAUTION!
If the “Water In Fuel Indicator Light” remains on, DO
NOT START the engine before you drain water from
the fuel filter to avoid engine damage.
If the “Water In Fuel Indicator Light” comes on and a
single chime is heard while you are driving, or with the
ignition switch in the ON position, there may be a
problem with your water separator wiring or sensor. See
your authorized dealer for service.
Upon proper draining of the water from the fuel filter, the
“Water In Fuel Indicator Light” will remain illuminated
for approximately 10 seconds. If the water was drained
while the engine was running, the “Water In Fuel Indi-
cator Light” may remain on for approximately three
minutes. NOTE:
Care should be taken in disposing of used fluids
from your vehicle. Used fluids, indiscriminately dis-
carded, can present a problem to the environment. Con-
tact an authorized dealer, service station, or government
agency for advice on recycling programs and for where
used fluids and filters can be properly disposed of in
your area.
Drain the fuel/water separator filter when the “Water In
Fuel Indicator Light” is ON. Within 10 minutes of vehicle
shutdown, turn the drain valve (located on the side of the
filter) counterclockwise 1/4 turn, turn the ignition switch
to the ON position, and allow any accumulated water to
drain. Leave the drain valve open until all water and
contaminants have been removed. When clean fuel is
visible, close the drain valve by turning it clockwise, and
turn the ignition switch to OFF.
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MAINTAINING YOUR VEHICLE 105

Refer to the following messages that may be displayed on
your Electronic Vehicle Information Center (EVIC):
WARNING!
A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
Perform Service
Your vehicle will require emissions maintenance at a set
interval. To help remind you when this maintenance is
due, the Electronic Vehicle Information Center (EVIC)
will display “Perform Service”. When the “Perform Ser-
vice” message is displayed on the EVIC it is necessary to
have the emissions maintenance performed. Emissionsmaintenance may include replacing the Closed Crank-
case Ventilation (CCV) filter element, and cleaning of the
EGR Cooler. The procedure for clearing and resetting the
Perform Service
indicator message is located in the
appropriate Service Information.
Exhaust System – Regeneration Required Now
“Exhaust System — Regeneration Required Now” will be
displayed on the Electronic Vehicle Information Center
(EVIC) if the exhaust particulate filter reaches 80% of its
maximum storage capacity. Under conditions of exclu-
sive short duration and low speed driving cycles, your
Cummins diesel engine and exhaust after-treatment
system may never reach the conditions required to re-
move the trapped PM. If this occurs, the “Exhaust System
— Regeneration Required Now” message will be dis-
played in the EVIC. If this message is displayed, you will
hear one chime to assist in alerting you of this condition.
110 MAINTAINING YOUR VEHICLE

By simply driving your vehicle at highway speeds for as
little as 45 minutes, you can remedy the condition in the
particulate filter system and allow your Cumminsdiesel
engine and exhaust after-treatment system to remove the
trapped PM and restore the system to normal operating
condition.
Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is ap-
proaching full.
Exhaust System – Regeneration in Process
Indicates that the Diesel Particulate Filter (DPF) is self-
cleaning. Maintain your current driving condition until
regeneration is completed.
Exhaust System – Regeneration Completed
Indicates that the Diesel Particulate Filter (DPF) self-
cleaning is completed. If this message is displayed, you
will hear one chime to assist in alerting you of this
condition.
Service Required – See Dealer Now
Regeneration has been disabled due to a system malfunc-
tion. At this point the engine PCM will register a fault
code, the instrument panel will display a MIL light.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
Exhaust Filter Full – Power Reduced See Dealer
The PCM derates the engine in order to limit the likeli-
hood of permanent damage to the after-treatment sys-
tem. If this condition is not corrected and a dealer service
is not performed, extensive exhaust after-treatment dam-
age can occur. In order to correct this condition it will be
necessary to have your vehicle serviced by your local
authorized dealer.6
MAINTAINING YOUR VEHICLE 111

WARNING!
•The warning words “DO NOT OPEN HOT” on
the cooling system pressure cap are a safety pre-
caution. Never add engine coolant (antifreeze)
when the engine is overheated. Do not loosen or
remove the cap to cool an overheated engine. Heat
causes pressure to build up in the cooling system.
To prevent scalding or injury, do not remove the
pressure cap while the system is hot or under
pressure.
•Do not use a pressure cap other than the one
specified for your vehicle. Personal injury or en-
gine damage may result.
Disposal of Used Engine Coolant
Used ethylene glycol based engine coolant (antifreeze) is
a regulated substance requiring proper disposal. Check
with your local authorities to determine the disposalrules for your community. To prevent ingestion by ani-
mals or children, do not store ethylene glycol based
engine coolant (antifreeze) in open containers or allow it
to remain in puddles on the ground. If ingested by a child
or pet, seek emergency assistance immediately. Clean up
any ground spills immediately.
Coolant Level
The coolant bottle provides a quick visual method for
determining that the coolant level is adequate. With the
engine cold, the level of the engine coolant (antifreeze) in
the coolant recovery bottle should be between the ranges
indicated on the bottle.
The radiator normally remains completely full, so there is
no need to remove the radiator cap unless checking for
engine coolant (antifreeze) freeze point or replacing en-
gine coolant (antifreeze). Advise your service attendant
6
MAINTAINING YOUR VEHICLE 117

•Keep the front of the radiator clean. If your vehicle is
equipped with air conditioning, keep the front of the
condenser clean.
•Do not change the thermostat for Summer or Winter
operation. If replacement is ever necessary, install
ONLY the correct type thermostat. Other designs may
result in unsatisfactory cooling performance, poor gas
mileage, and increased emissions.
Charge Air Cooler – Inter-Cooler
The charge air cooler is positioned between the radiator
and the air conditioner condenser. Air enters the engine
through the air cleaner and passes through the turbo-
charger, where it is pressurized. This pressurized air
rapidly reaches high temperature. The air is then directed
through a hose to the charge air cooler and through
another hose to the intake manifold of the engine. The air
entering the engine has been cooled by about 50° to 100°F
(10° to 38°C). This cooling process enables more efficient
burning of fuel resulting in fewer emissions.To guarantee optimum performance of the system, keep
the surfaces of the charge air cooler, condenser and
radiator clean and free of debris. Periodically check the
hoses leading to and from the charge air cooler for cracks
or loose clamps resulting in loss of pressure and reduced
engine performance.
Brake System
Brake Master Cylinder – Brake Fluid Level Check
The fluid level of the master cylinder should be checked
when performing under the hood service, or immedi-
ately if the “Brake System Warning Light” indicates
system failure.
The brake master cylinder has a translucent plastic
reservoir. On the outboard side of the reservoir, there is a
“MAX” mark and an “MIN” mark. The fluid level must
be kept within these two marks. Do not add fluid above
the full mark because leakage may occur at the cap.
6
MAINTAINING YOUR VEHICLE 119

Automatic Transmission – If Equipped
Lubricant Selection
Refer to “Fluids, Lubricants, and Genuine Parts” in
“Maintaining Your Vehicle” for further information.
Fluid Level Check – 68RFE (Ram Truck Only)
If your vehicle is equipped with a dipstick, use the
following procedure. If your vehicle has a capped dip-
stick tube, it is sealed and should not be tampered with.
Your authorized dealer has the proper tools to ensure that
the fluid level is set properly. The fluid level should be
checked when the engine is fully warmed up and the
fluid in the transmission is at normal operating tempera-
ture. Operation of the transmission with an improper
fluid level will greatly reduce the life of the transmission
and of the fluid. Check the fluid level whenever the
vehicle is serviced.
To properly check the automatic transmission fluid level,
the following procedure must be used:1. Operate the engine at idle speed and normal operating
temperature.
2. The vehicle must be on level ground.
3. Fully apply the parking brake and press the brake
pedal.
4. Place the shift lever momentarily into each gear posi-
tion ending with the shift lever in PARK.
5. Remove the dipstick, wipe it clean and reinsert it until
seated.
6. Remove the dipstick again and note the fluid level on
both sides. The fluid level should be between the “HOT”
(upper) reference holes on the dipstick at normal operat-
ing temperature. Verify that solid coating of oil is seen on
both sides of the dipstick. If the fluid is low, add as
required into the dipstick tube.
Do not overfill.After
adding any quantity of oil through the oil fill tube, wait
a minimum of two minutes for the oil to fully drain into
the transmission before rechecking the fluid level.
122 MAINTAINING YOUR VEHICLE

Required Maintenance For Noise Control Systems
The following maintenance services must be performed
every six months or 7,500 miles (12 000 km) whichever
comes first, to assure proper operation of the noise
control systems. In addition, inspection and service
should be performed anytime a malfunction is observed
or suspected. Proper maintenance of the entire vehicle
will help the effectiveness of the noise control systems.Exhaust System
Inspect the entire exhaust system for leaks and damaged
parts. Devices such as hangers, clamps, and U-bolts
should be tight and in good condition. Damaged compo-
nents, burned or blown out mufflers, burned or rusted
out exhaust pipes should be replaced according to the
procedures and specifications outlined in the appropriate
service manual.
Air Cleaner Assembly
Inspect air cleaner housing for proper assembly and fit.
Make certain that the air cleaner is properly positioned
and that the cover is tight. Check all hoses leading to the
air cleaner for tightness. The air filter element must also
be clean and serviced according to the instructions out-
lined in the Maintenance Schedule section of this manual.
Tampering With Noise Control System Prohibited
Federal law prohibits the following acts or the causing
thereof: (1) the removal or rendering inoperative by any
126 MAINTAINING YOUR VEHICLE

Maintenance Log and Service Chart (Diesel Engines)
Noise Systems Maintenance Chart and Service Log — Insert Month, Day, Year under column mileage closest to
the mileage at which service was performed.
MILES 7,500 15,000 22,500 30,000 37,500 45,000 52,500 60,000
KILOMETERS 12 000 24 000 36 000 48 000 60 000 72 000 84 000 96 000
Exhaust
system-inspect
Air cleaner
assembly-
inspect
ODOMETER
READING
PERFORMED
BY
PERFORMED
AT
128 MAINTAINING YOUR VEHICLE

Noise Systems Maintenance Chart and Service Log — Insert Month, Day, Year under column mileage closest to
the mileage at which service was performed.
MILES 67,500 75,000 82,500 90,000 97,500 105,000 112,500 120,000
KILOMETERS 108 000 120 000 132 000 144 000 156 000 168 000 180 000 192 000
Exhaust
system-inspect
Air cleaner
assembly-
inspect
ODOMETER
READING
PERFORMED
BY
PERFORMED
AT
6
MAINTAINING YOUR VEHICLE 129