torque Ram 3500 2011 Diesel Supplement

A MESSAGE FROM CHRYSLER GROUP LLC
Chrysler Group LLC and Cumminswelcome you as a
Cummins turbocharged diesel-powered truck owner.
Your diesel truck will sound, feel, drive, and operate
differently from a gasoline-powered truck. It is important
that you read and understand this manual.
Almost 100% of the heavy duty trucks in the United
States and Canada are diesel-powered because of the fuel
economy, rugged durability, and high torque which per-
mits pulling heavy loads. Cummins engines power well
over half of these trucks. Now this same technology and
proven performance is yours in your truck equipped
with the Cummins turbocharged diesel engine.
You may find that some of the starting, operating, and
maintenance procedures are different. However, they are
simple to follow and careful adherence to them will
ensure that you take full advantage of the features of this
engine. NOTE:
Some aftermarket products may cause severe
engine/transmission and/or exhaust system damage.
Your vehicle’s Powertrain Control Systems can detect
and store information about vehicle modifications that
increase horsepower and torque output such as whether
or not performance-enhancing powertrain components,
commonly referred to as downloaders, power boxes, or
performance chips have been used.
This information cannot be erased and will stay in the
system’s memory even if the modification is removed.
This information can be retrieved by Chrysler Group
LLC, and service and repair facilities, when servicing
your vehicle. This information may be used to determine
if repair will be covered by warranty.
There is a probability that the use of a “performance
chip” will prohibit the engine from starting. In this
instance, the vehicle will need to be serviced by a
authorized dealer in order to return the vehicle to it’s
factory settings.
4 INTRODUCTION

WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer-
ship for service if your vehicle overheats.
5. Speedometer
The speedometer shows the vehicle speed in miles per
hour and/or kilometers per hour (MPH/km/h).
6. 4LOW Indicator Light – If Equipped This light alerts the driver that the vehicle is in
the four-wheel drive LOW mode. The front and
rear driveshafts are mechanically locked to-
gether forcing the front and rear wheels to
rotate at the same speed. Low range provides a greater
gear reduction ratio to provide increased torque at the
wheels. For vehicles equipped with a premium cluster this indi-
cator will display in the Electronic Vehicle Information
Center (EVIC). Refer to ”Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
7. 4WD Indicator Light – If Equipped
This light indicates the vehicle is in four-wheel
drive and 4LOCK. 4WD allows all four wheels
to receive torque from the engine simulta-
neously.
8. 4WD Auto Indicator Light – If Equipped The 4WD AUTO indicator light will be illumi-
nated whenever the four-wheel drive mode is
automatically engaged.
12 UNDERSTANDING YOUR INSTRUMENT PANEL

normal, turn the engine off immediately and call for
service. Refer to “What To Do In Emergencies/If Your
Engine Overheats” in the Owner’s Manual for more
information.
•SERV 4WD Warning LightThis light monitors the electric shift 4WD sys-
tem. If the SERV 4WD warning light stays on or
comes on during driving, it means that the
4WD system is not functioning properly and
that service is required.
•Transmission Temperature Warning Light This light indicates that there is excessive trans-
mission fluid temperature that might occur
with severe usage such as trailer towing. It may
also occur when operating the vehicle in a high
torque converter slip condition, such as four-wheel drive
operation (e.g., snow plowing, off-road operation). If this light comes on, stop the vehicle and run the engine at idle
or faster, with the transmission in NEUTRAL until the
light goes off.
CAUTION!
Continuous driving with the “Transmission Tem-
perature Warning Light” illuminated will eventually
cause severe transmission damage or transmission
failure.
WARNING!
In some circumstances, the “Transmission Tempera-
ture Warning Light” under continued operation,
could cause the fluid to boil over, come in contact
with hot engine or exhaust components and cause a
fire.
26 UNDERSTANDING YOUR INSTRUMENT PANEL

•Up Steep Hills —
Select a lower transmission gear, but try and keep the
torque converter clutch engaged.
•Air Conditioning —
Turn it off temporarily.
Do Not Operate The Engine With Low Oil
Pressure
When the engine is at normal operating temperature, the
minimum oil pressures required are:
Idle 700 to 800 RPM ............... 10psi(69kPa)
Full speed and load .............. 30psi (207 kPa)
CAUTION!
If oil pressure falls to less than normal readings, shut
the engine off immediately. Failure to do so could
result in immediate and severe engine damage.
Do Not Operate The Engine With Failed Parts
Practically all failures give some warning before the parts
fail. Be on the alert for changes in performance, sounds,
and visual evidence that the engine requires service.
Some important clues are:
•engine misfiring or vibrating severely
•sudden loss of power
•unusual engine noises
•fuel, oil or coolant leaks
•sudden change, outside the normal operating range, in
the engine operating temperature
•excessive smoke
•oil pressure drop
56 STARTING AND OPERATING

WARNING!
Do not use the exhaust brake feature when driving in
icy or slippery conditions as the increased engine
braking can cause the rear wheels to slide and the
vehicle to swing around with the possible loss of
vehicle control, which may cause an accident possi-
bly resulting in personal injury or death.
NOTE: For optimum braking power it is recommended
to use the exhaust brake while in TOW/HAUL mode.
The purpose of the exhaust brake (engine braking) fea-
ture is to supply negative (braking) torque to the engine.
Typically, the engine braking is used for, but not limited
to, vehicle towing applications where vehicle braking can
be achieved by the internal engine power, thereby spar-
ing the mechanical brakes of the vehicle. Benefits of the exhaust brake are:•vehicle driving control
•reduced brake fade
•longer brake life
•faster cab warm-up.
The exhaust brake feature can also be used to reduce the
engine warm up time. To use the exhaust brake as a
warm-up device, the vehicle must be stopped or moving
less than 5 mph (8 km/h), the exhaust brake switch must
be in the ON position, and the coolant temperature must
be below 180°F (82°C) and ambient temperature below
60°F (16°C).
4
STARTING AND OPERATING 59

NEUTRAL
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Set the parking brake if you must
leave the vehicle.
DRIVE
This range provides underdrive first, second and third
gears, direct fourth gear and overdrive fifth and sixth
gears. The shift into overdrive fifth and sixth gear occurs
only after the transmission has completed the shift into
fourth gear. No other movement of the shift mechanism
is required to complete the 4–5 or 5–6 gear shifts.
Upshifts into both overdrive gears, fifth and sixth, will be
delayed when the transmission fluid temperature is
below 40°F (4.5°C) or above 240°F (115.5°C).NOTE:
Use caution when operating a heavily loaded
vehicle in second or first gear in high ambient tempera-
tures as torque converter slip can impose significant
additional heat load on the cooling system.
Overdrive Operation
The overdrive automatic transmission contains an elec-
tronically controlled fifth and sixth (Overdrive). The
transmission will automatically shift from DRIVE to
Overdrive if the following conditions are present:
•the shift lever is in DRIVE;
•the engine coolant has reached normal operating tem-
perature;
•vehicle speed is above approximately 30 mph
(48 km/h);
•the “TOW/HAUL” switch has not been activated;
4
STARTING AND OPERATING 65

•transmission has reached normal operating
temperature.
NOTE: If the vehicle is started in extremely cold tem-
peratures, the transmission may not shift into Overdrive
and will automatically select the most desirable gear for
operation at this temperature. Normal operation will
resume when the transmission fluid temperature has
risen to a suitable level. Refer to the “Note” under
“Torque Converter Clutch” later in this section.
If the transmission temperature gets extremely hot, the
transmission will automatically select the most desirable
gear for operation at this temperature. If the transmission
temperature becomes hot enough the “Transmission
Temperature Warning Light” may illuminate and the
transmission may downshift out of Overdrive until the
transmission cools down. After cool down, the transmis-
sion will resume normal operation. The transmission will downshift from Overdrive to
DRIVE if the accelerator pedal is fully pressed at vehicle
speeds above approximately 35 mph (56 km/h).
When To Use TOW/HAUL
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the “TOW/HAUL” switch once to select
“TOW/HAUL.” In “TOW/HAUL” mode, fourth to fifth
gear upshifts are delayed. Shifts into fifth and sixth gear
are still allowed under steady cruise conditions. Closed
throttle downshifts (for improved engine braking) may
occur during steady braking maneuvers. Pressing the
switch a second time restores normal operation. Normal
operation is always the default at engine start-up.
66 STARTING AND OPERATING

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate when the switch has been
activated. If the “TOW/HAUL” modes are desired, the
button must be pressed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
acceleration when the transmission downshifts to second
gear, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until the
transmission fluid and engine coolant are warm [usu-
ally after 1-3 miles (1.6 - 4.8 km) of driving]. Because
sixth gear is disabled, and engine speed is higher
when the torque converter clutch is not engaged, it
may seem as if the transmission is not shifting prop-
erly when cold. This is normal. Using the Electronic
Range Select (ERS) feature, when the transmission is
TOW/HAUL Switch
4
STARTING AND OPERATING 67

sufficiently warm, will demonstrate that the transmis-
sion is able to shift into and out of Overdrive.
•If the vehicle has not been driven in several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds of shifting from
PARK into any other gear position.
Automatic Transmission with Overdrive (AS68RC)
– If Equipped (Chassis Cab Only)
The shift lever display located in the instrument panel
cluster, indicates the transmission gear range (the selector
is illuminated for night driving). The shift lever is
mounted on the right side of the steering column. You
must press the brake pedal to pull the shift lever out of
PARK position (Brake Interlock System). To drive, movethe shift lever from PARK or NEUTRAL to the desired
DRIVE position. Pull the shift lever toward you when
shifting into REVERSE or PARK.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows
you to move the switch down (-) or up (+) when the
shifter is in the D (Drive) position, allowing the selection
of the desired top gear. For example, if the driver shifts
the transmission into third gear, the transmission will
never shift above third gear, but can shift down into
second or first gear, when needed.
68 STARTING AND OPERATING

REVERSE
This range should be used only after the vehicle has come
to a complete stop.
NEUTRAL
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Set the parking brake if you must
leave the vehicle.
DRIVE
This range provides all forward gears, including fourth
gear direct, fifth and sixth. Use this range for most city
and highway driving. Upshifts into both overdrive gears,
fifth and sixth, will be delayed when the transmission
fluid temperature is between -4°F (-20°C) and 41°F (5°C).
During very cold conditions when the transmission fluid
is below -4°F (-20°C), the transmission will be limited to
third gear. Normal operation will return after the trans-
mission fluid warms up.NOTE:
Use caution when operating a heavily loaded
vehicle in second or first gear selections in high ambients
as torque converter slip can impose significant additional
heat load on the cooling system.
Overdrive Operation
The Overdrive automatic transmission contains an elec-
tronically controlled fifth and sixth gear. The transmis-
sion will automatically shift from DRIVE to fifth or sixth
gear if the following conditions are present:
•the shift lever is in DRIVE;
•the engine coolant has reached normal operating tem-
perature;
•vehicle speed is above approximately 38 mph
(61 km/h) for fifth gear and 50 mph (80 km/h) for
sixth gear;
•the “TOW/HAUL” switch has not been activated
(sixth gear is inhibited in “TOW/HAUL” mode);
4
STARTING AND OPERATING 71