automatic transmission Ram 3500 2011 User Guide

3. Turn OFF the engine and be sure to turn the key fob to
the LOCK position.
4. Wait approximately 10 seconds, then restart the en-
gine.
5. Move the shift lever to the desired gear range.
If the problem is no longer detected, the transmission will
return to normal operation. If the problem persists,
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. Only second gear will operate in the DRIVE position.
Have the transmission checked at your authorized dealer
as soon as possible.
Torque Converter Clutch
A feature designed to improve fuel economy has been
added to the automatic transmission of this vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly differ-
ent feeling or response during normal operation in highgear. When the vehicle speed drops or during accelera-
tion, the clutch automatically and smoothly disengages.
Five–Speed Automatic Transmission – If
Equipped
The shift lever display located in the instrument panel
cluster indicates the transmission gear range. The shift
lever is mounted either on the right side of the steering
column (if equipped) or on the floor console (if
equipped). You must press the brake pedal to move the
shift lever out of the PARK position. To drive, move the
shift lever from PARK or NEUTRAL to the DRIVE
position. Pull the shift lever toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(Column Shift Only).
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows
you to limit the highest available gear when the shift
lever is in the DRIVE position. Move the console shift
316 STARTING AND OPERATING

Overdrive Operation
The Overdrive automatic transmission contains an elec-
tronically controlled fourth and fifth gear (Overdrive).
The transmission will automatically shift from DRIVE to
Overdrive if the following conditions are present:
•the shift lever is in DRIVE;
•the engine coolant (antifreeze) has reached normal
operating temperature;
•vehicle speed is above approximately 30 mph
(48 km/h);
•the TOW/HAUL switch has not been activated;
•transmission has reached normal operating
temperature.
NOTE:If the vehicle is started in extremely cold tem-
peratures, the transmission may not shift into Overdrive
and will automatically select the most desirable gear foroperation at this temperature. Normal operation will
resume when the transmission fluid temperature has
risen to a suitable level.
If the transmission temperature gets extremely hot, the
transmission will automatically select the most desirable
gear for operation at this temperature. If the transmission
temperature becomes hot enough, the “Transmission
Temperature Warning Light” may illuminate and the
transmission may downshift out of Overdrive until the
transmission cools down. After cool down, the transmis-
sion will resume normal operation.
The transmission will downshift from Overdrive to
DRIVE if the accelerator pedal is fully pressed at vehicle
speeds above approximately 35 mph (56 km/h).
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch. This will improve
5
STARTING AND OPERATING 321

performance and reduce the potential for transmission
overheating or failure due to excessive shifting. When
operating in the TOW/HAUL mode, fifth gear is dis-
abled and 2-3 and 3-4 shift patterns are modified.
Shifts into Overdrive (fourth gear) are allowed during
steady cruise (for improved fuel economy) and automaticclosed-throttle downshifts to third gear are performed
(for improved braking) when driving conditions warrant.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate when the switch has been
activated. Pressing the switch a second time restores
normal operation. If the TOW/HAUL mode is desired,
the button must be pressed each time the engine is
started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
acceleration when the transmission downshifts to second
gear, the clutch automatically disengages.
TOW/HAUL Switch
322 STARTING AND OPERATING

and maximum pulling power for loose, slippery road
surfaces only. Do not exceed 25 mph (40 km/h).
Shifting Procedure – Manually Shifted Transfer
Case
2H⇔4H
Shifting between 2H and 4H can be made with the
vehicle stopped or in motion. If the vehicle is in motion,
shifts can be made up to 55 mph (88 km/h). With the
vehicle in motion, the transfer case will engage/
disengage faster if you momentarily release the accelera-
tor pedal after completing the shift. Apply a constant
force when shifting the transfer case lever.
2H or 4H⇔4L
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h), shift
the transmission into NEUTRAL. While the vehicle is
coasting at 2 to 3 mph (3 to 5 km/h), shift the transfer
case lever firmly to the desired position. Do not pause in
transfer case NEUTRAL.NOTE:
•Pausing in transfer case NEUTRAL in vehicles
equipped with an automatic transmission may require
shutting the engine OFF to avoid gear clash while
completing the shift. If difficulty occurs, shift the
transmission into NEUTRAL, hold foot on brake, and
turn the engine OFF. Make shift to the desired mode.
•Shifting into or out of 4L is possible with the vehicle
completely stopped, however difficulty may occur due
to the mating clutch teeth not being properly aligned.
Several attempts may be required for clutch teeth
alignment and shift completion to occur. The preferred
method is with the vehicle rolling 2 to 3 mph (3 to
5 km/h). Avoid attempting to engage or disengage 4L
with the vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
•Do not attempt to shift into or from 4L while the
transmission is in gear.
326 STARTING AND OPERATING

ability to proceed then make sure you are in 4L (Low
Range) with the transmission in first gear (manually
select first gear on automatic transmissions) and pro-
ceed with caution. Allow engine braking to control the
descent and apply your brakes if necessary, but do not
allow the tires to lock.
WARNING!
Do not descend a steep grade in NEUTRAL. Use
vehicle brakes in conjunction with engine braking.
Descending a grade too fast could cause you to lose
control and be seriously injured.
•Driving Across An Incline– If at all possible avoid
driving across an incline. If it is necessary, know your
vehicle’s abilities. Driving across an incline places
more weight on the down hill wheels, which increases
the possibilities of a down hill slide or rollover. Makesure the surface has good traction with firm and stable
soils. If possible transverse the incline at an angle
heading slightly up or down.
WARNING!
Driving across an incline increases the risk of a
rollover, which may result in severe injury.
•If You Stall Or Begin To Lose Headway– If you stall
or begin to lose headway while climbing a steep hill,
allow your vehicle to come to a stop and immediately
apply the brake. Restart the engine and shift into
REVERSE. Back slowly down the hill allowing the
compression braking of the engine and transmission to
help regulate your speed. If the brakes are required to
control vehicle speed, apply them lightly and avoid
locking or skidding the tires.5
STARTING AND OPERATING 351

CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power
steering components. Such damage is not covered by
the New Vehicle Limited Warranty.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do
not overfill. Use only manufacturer’s recommended
power steering fluid.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from allsurfaces. Refer to “Fluids, Lubricants, and Genuine
Parts” in “Maintaining Your Vehicle” for further
information.
MULTI-DISPLACEMENT SYSTEM (MDS) (IF
EQUIPPED) — 5.7L ENGINE ONLY
This feature offers improved fuel economy by shutting
off four of the engine’s eight cylinders during light load
and cruise conditions. The system is automatic with no
driver inputs or additional driving skills required.
NOTE:The MDS system may take some time to return
to full functionality after a battery disconnect.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied. Also, be certain to leave the
transmission in PARK.
5
STARTING AND OPERATING 387

The system will only work if the intended direction of the
vehicle and vehicle gear match. For example, if the
intended direction is forward up a hill and the vehicle is
in DRIVE and the activation criteria are met, HSA will
activate.
The system will work in REVERSE and all forward gears,
and will not activate if the vehicle is placed in
NEUTRAL.
Towing and Hauling with HSA
The HSA system does not know if your vehicle is loaded
or towing a trailer unless the TOW/HAUL switch, lo-
cated on the center stack, is selected. When activated, the
“TOW/HAUL Indicator Light” will illuminate in the
instrument cluster. Refer to “Automatic Transmission” in
“Starting and Operating” for further information. In
order to accommodate the extra weight entailed under
towing and hauling conditions and to increase driver
comfort while launching on a hill, the system recognizeswhen the TOW/HAUL switch is activated and compen-
sates by releasing brake pressure at a slower rate while
throttle is applied in order to prevent the vehicle from
rolling down the hill.
WARNING!
•If you use a trailer brake controller with your
trailer, your trailer brakes may be activated and
deactivated with the brake switch. If so, when the
brake pedal is released, there may not be enough
brake pressure to hold the vehicle and trailer on a
hill and this could cause a collision with another
vehicle or object behind you. In order to avoid
rolling down the incline while resuming accelera-
tion, manually activate the trailer brake or apply
more vehicle brake pressure prior to releasing the
brake pedal. Always remember the driver is re-
sponsible for braking the vehicle.
(Continued)
394 STARTING AND OPERATING

WARNING!
Any work done to the vehicle’s electrical system or
wiring should be performed by a qualified automo-
tive technician. If done improperly it may cause
damage to the electrical system wiring and could
result in serious or fatal injury.
Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer up in an area away from heavy
traffic.
Automatic Transmission
The “DRIVE” range can be selected when towing. How-
ever, if frequent shifting occurs while in this range, select
“TOW/HAUL” mode (if equipped) or select a lower gear
using the Electronic Range Select (ERS) feature.
Seven-Pin Connector
1 — Battery 5 — Ground
2 — Backup Lamps 6 — Left Stop/Turn
3 — Right Stop/Turn 7 — Running Lamps
4 — Electric Brakes 464 STARTING AND OPERATING

NOTE:Using “TOW/HAUL” mode or a lower gear
range while operating the vehicle under heavy operating
conditions will improve performance and extend trans-
mission life by reducing excessive shifting and heat build
up. This action will also provide better engine braking.
The automatic transmission fluid and filter should be
changed if you regularly tow a trailer for more than
45 minutes of continuous operation. Refer to “Mainte-
nance Schedule” for the proper maintenance intervals.
NOTE:Check the automatic transmission fluid level
before towing.
Tow/Haul
To reduce potential for automatic transmission overheat-
ing, turn the “TOW/HAUL” feature ON when driving in
hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) feature) on more severe
grades.
Electronic Speed Control – If Equipped

Do not use in hilly terrain or with heavy loads.
When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over-
heating, take the following actions:
City Driving
When stopped for short periods of time, shift the trans-
mission into NEUTRAL and increase engine idle speed.
Highway Driving
Reduce speed.
5
STARTING AND OPERATING 465

General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery
terminals clean and free of corrosion.
When plowing snow, to avoid transmission and drive-
train damage, the following precautions should be ob-
served.
•Operate with transfer case in 4L when plowing small
or congested areas where speeds are not likely to
exceed 15 mph (24 km/h). At higher speeds operate in
4H.
•Vehicles with automatic transmissions should use 4L
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
•Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal before shifting
the transmission.
470 STARTING AND OPERATING