tow Ram 3500 2011 Owner's Guide

performance and reduce the potential for transmission
overheating or failure due to excessive shifting. When
operating in TOW/HAUL mode, the transmission will
shift to third gear and fourth gear will be enabled under
steady cruise conditions.The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate when the switch has been
activated. Pressing the switch a second time restores
normal operation. If the TOW/HAUL mode is desired,
the switch must be pressed each time the engine is
started.
Transmission Limp Home Mode
Transmission function is monitored for abnormal condi-
tions. If a condition is detected that could result in
transmission damage, the Transmission Limp Home
Mode will be engaged. In this mode, the transmission
will operate (when in DRIVE) in second gear only.
To reset the transmission, use the following procedure:
1. Stop the vehicle.
2. Move the shift lever to the PARK position.
TOW/HAUL Switch
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3. Turn OFF the engine and be sure to turn the key fob to
the LOCK position.
4. Wait approximately 10 seconds, then restart the en-
gine.
5. Move the shift lever to the desired gear range.
If the problem is no longer detected, the transmission will
return to normal operation. If the problem persists,
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. Only second gear will operate in the DRIVE position.
Have the transmission checked at your authorized dealer
as soon as possible.
Torque Converter Clutch
A feature designed to improve fuel economy has been
added to the automatic transmission of this vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly differ-
ent feeling or response during normal operation in highgear. When the vehicle speed drops or during accelera-
tion, the clutch automatically and smoothly disengages.
Five–Speed Automatic Transmission – If
Equipped
The shift lever display located in the instrument panel
cluster indicates the transmission gear range. The shift
lever is mounted either on the right side of the steering
column (if equipped) or on the floor console (if
equipped). You must press the brake pedal to move the
shift lever out of the PARK position. To drive, move the
shift lever from PARK or NEUTRAL to the DRIVE
position. Pull the shift lever toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(Column Shift Only).
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows
you to limit the highest available gear when the shift
lever is in the DRIVE position. Move the console shift
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lever left (-) or right (+), or toggle the switch on the
column shift lever down (-) or up (+) to select the desired
top gear. For example, if the driver shifts the transmission
into 3 (third gear), the transmission will never shift above
third gear, but can shift down to 2 (second gear) or 1 (first
gear), when needed.
On vehicles equipped with 4.7L or 5.7L engines, use of
ERS (or TOW/HAUL mode) also enables an additional
underdrive gear which is not normally used during
through-gear accelerations. This additional gear im-
proves vehicle performance and cooling capability when
towing a trailer on certain grades. In ERS mode, first
Column Shift Lever
Console Shift Lever
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Gear Ranges
Do not race the engine when shifting from PARK or
NEUTRAL position into another gear range.
PARK
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never use PARK while the vehicle is in motion. Apply
the parking brake when leaving the vehicle in this range.
Always apply the parking brake first, then place the shift
lever in the PARK position. On four-wheel drive vehicles,
be sure that the transfer case is in a DRIVE position.
WARNING!
•Never use the PARK position as a substitute for
the parking brake. Always apply the parking
brake fully when parked to guard against vehicle
movement and possible injury or damage.
(Continued)
WARNING! (Continued)
•Your vehicle could move and injure you and others
if it is not completely in PARK. Check by trying to
move the shift lever back and forth without first
pulling it toward you after you have set it in
PARK. Make sure it is in PARK before leaving the
vehicle.
•It is dangerous to move the shift lever out of PARK
or NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly on the brake
pedal, the vehicle could accelerate quickly forward
or in reverse. You could lose control of the vehicle
and hit someone or something. Only shift into
gear when the engine is idling normally and when
your foot is firmly on the brake pedal.
(Continued)
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Overdrive Operation
The Overdrive automatic transmission contains an elec-
tronically controlled fourth and fifth gear (Overdrive).
The transmission will automatically shift from DRIVE to
Overdrive if the following conditions are present:
•the shift lever is in DRIVE;
•the engine coolant (antifreeze) has reached normal
operating temperature;
•vehicle speed is above approximately 30 mph
(48 km/h);
•the TOW/HAUL switch has not been activated;
•transmission has reached normal operating
temperature.
NOTE:If the vehicle is started in extremely cold tem-
peratures, the transmission may not shift into Overdrive
and will automatically select the most desirable gear foroperation at this temperature. Normal operation will
resume when the transmission fluid temperature has
risen to a suitable level.
If the transmission temperature gets extremely hot, the
transmission will automatically select the most desirable
gear for operation at this temperature. If the transmission
temperature becomes hot enough, the “Transmission
Temperature Warning Light” may illuminate and the
transmission may downshift out of Overdrive until the
transmission cools down. After cool down, the transmis-
sion will resume normal operation.
The transmission will downshift from Overdrive to
DRIVE if the accelerator pedal is fully pressed at vehicle
speeds above approximately 35 mph (56 km/h).
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch. This will improve
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performance and reduce the potential for transmission
overheating or failure due to excessive shifting. When
operating in the TOW/HAUL mode, fifth gear is dis-
abled and 2-3 and 3-4 shift patterns are modified.
Shifts into Overdrive (fourth gear) are allowed during
steady cruise (for improved fuel economy) and automaticclosed-throttle downshifts to third gear are performed
(for improved braking) when driving conditions warrant.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate when the switch has been
activated. Pressing the switch a second time restores
normal operation. If the TOW/HAUL mode is desired,
the button must be pressed each time the engine is
started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
acceleration when the transmission downshifts to second
gear, the clutch automatically disengages.
TOW/HAUL Switch
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NOTE:
•The torque converter clutch will not engage until the
transmission fluid and engine coolant (antifreeze) are
warm [usually after 1 to 3 miles (1.6 to 4.8 km) of
driving]. Because the engine speed is higher when the
torque converter clutch is not engaged, it may seem as
if the transmission is not shifting into Overdrive when
cold. This is normal. Pressing the TOW/HAUL switch
when the transmission is sufficiently warm will dem-
onstrate that the transmission is able to shift into and
out of Overdrive.
•If the vehicle has not been driven in several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds of shifting from
PARK into any other gear position.
FOUR-WHEEL DRIVE OPERATION — IF
EQUIPPED
Four-wheel drive trucks are equipped with either a
manually shifted transfer case or an electronically shifted
transfer case. Refer to the operating instructions for your
transfer case, located in this section for further informa-
tion.
Manually Shifted Transfer Case – If Equipped
The transfer case provides four mode positions.
•Two-wheel drive high range (2H)
•Four-wheel drive high range (4H)
•Neutral (N)
•Four-wheel drive low range (4L)
This transfer case is intended to be driven in the 2H
position for normal street and highway conditions such
as dry, hard surfaced roads.
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NOTE:Delayed shifts out of four-wheel drive may be
experienced due to uneven tire wear, low or uneven tire
pressures, excessive vehicle loading, or cold tempera-
tures.
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move
regardless of the transmission position. The parking
brake should always be applied when the driver is
not in the vehicle.
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2H
Rear-Wheel Drive High Range - This range is for normal
street and highway driving on dry hard surfaced roads.
4H
Four-Wheel Drive High Range - This range locks the
front and rear driveshafts together forcing the front and
rear wheels to rotate at the same speed. Additional
traction for loose, slippery road surfaces only.
N
Neutral - This range disengages the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further
information.
4L
Four-Wheel Drive Low Range - This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction
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•Neutral (NEUTRAL)
This electronically shifted transfer case is designed to be
driven in the two-wheel drive position (2WD) for normal
street and highway conditions on dry, hard surfaced
roads.
When additional traction is required, the transfer case
4WD LOCK and 4WD LOW positions can be used to lock
the front and rear driveshafts together, forcing the front
and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control Switch to the
desired position. Refer to “Shifting Procedure” in this
section for specific shifting instructions. The 4WD LOCK
and 4WD LOW positions are designed for loose, slippery
road surfaces only. Driving in the 4WD LOCK and 4WD
LOW positions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline compo-
nents.NOTE:The transfer case NEUTRAL position is selected
by pressing the recessed button located on the lower left
hand corner of the 4WD Control Switch. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting and
Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator
lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
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4WD LOCK
Four-Wheel Drive Lock Range - This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. This range provides
additional traction for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range - This range provides low
speed four-wheel drive. It locks the front and rear
driveshafts together forcing the front and rear wheels to
rotate at the same speed. This range provides additional
traction and maximum pulling power for loose, slippery
road surfaces only. Do not exceed 25 mph (40 km/h).
N
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further
information.Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous
position will remain ON and the newly selected posi-
tion indicator light will continue to flash until all the
requirements for the selected position have been met.
To retry a shift: return the control knob back to the
original position, make certain all shift requirements
have been met, wait five seconds and try the shift
again.
•If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
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