tow Ram 3500 2014 Owner's Manual

Jack Location
The jack and jack tools are stored under the front
passenger seat.
Removal Of Jack And Tools (2500, 3500 Series)
To access the jack and jack tools you must remove the
plastic access cover, located on the side of the front
passengers seat. To remove the cover, pull the front part
of the cover (closest to the front of the seat) toward you
to release a locking tab. Once the front of the cover is
loose, slide the cover toward the front of the seat until it
is free from the seat frame.Remove the jack and tools by turning the wing bolt
counterclockwise, remove the wing bolt and then slide
the assembly out from under the seat.
Jack Access Cover
640 WHAT TO DO IN EMERGENCIES

WARNING!(Continued)
•Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.Jack Warning Label
Lug Wrench Adapter Location And Jacking Tools6
WHAT TO DO IN EMERGENCIES 647

Connect the jack tube extension and wheel wrench.
CAUTION!
Before raising the wheel off the ground, make sure
that the jack will not damage surrounding truck parts
and adjust the jack position as required.
NOTE: If the bottle jack will not lower by turning the
dial (thumbwheel) by hand, it may be necessary to use
the jack drive tube in order to lower the jack.
4. By rotating the wheel wrench clockwise, raise the vehicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make
the vehicle unstable and cause a collision. It could
slip off the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
5. Remove the wheel nuts and pull the wheel off. On single rear-wheel (SRW) trucks, install the spare wheel
and wheel nuts with the cone shaped end of the wheel
nuts toward the wheel. On 3500 dual rear-wheel
models (DRW) the wheel nuts are a two-piece assem-
bly with a flat face. Lightly tighten the wheel nuts. To
avoid the risk of forcing the vehicle off the jack, do not
fully tighten the wheel nuts until the vehicle has been
lowered.
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WHAT TO DO IN EMERGENCIES 651

them checked with a torque wrench by you authorized
dealer or service station.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Al-
ways stow the jack parts and the extra tire and wheel
in the places provided.
7. Install the wheel center cap and remove the wheel blocks. Do not install chrome or aluminum wheel
center caps on the spare wheel. This may result in cap
damage.
8. Lower the jack to its fully closed position. If the bottle jack will not lower by turning the dial (thumbwheel)
by hand, it may be necessary to use the jack drive tube
in order to lower the jack. Stow the replaced tire, jack,
and tools as previously described. 9. Adjust the tire pressure when possible.
NOTE:
Do not oil wheel studs. For chrome wheels, do
not substitute with chrome plated wheel nuts.To Stow The Flat Or Spare
NOTE: Have the flat tire repaired or replaced immedi-
ately.
WARNING!
A loose tire thrown forward in a collision or hard
stop could injure the occupants in the vehicle. Have
the deflated (flat) tire repaired or replaced immedi-
ately.
1. Turn the wheel so that the valve stem is facing the ground and toward the rear of the vehicle for conve-
nience in checking the spare tire inflation. Slide the
wheel retainer through the center of the wheel.
6
WHAT TO DO IN EMERGENCIES 653

CAUTION!(Continued)
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no trans-
mission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle.
Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
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WHAT TO DO IN EMERGENCIES 665

CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use one of the
following procedures to temporarily move the shift lever:
Column Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.5. Insert a screwdriver or similar tool, into the access port
(ringed circle) on the bottom of the steering column
and push and hold the override release lever up.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Shift Lever Override Access Port
666 WHAT TO DO IN EMERGENCIES

MANUAL PARK RELEASE — 8 SPEED
TRANSMISSION
WARNING!
Always secure your vehicle by fully applying the
parking brake, before activating the Manual Park
Release. Activating the Manual Park Release will
allow your vehicle to roll away if it is not secured by
the parking brake or by proper connection to a tow
vehicle. Activating the Manual Park Release on an
unsecured vehicle could lead to serious injury or
death for those in or around the vehicle.
In order to push or tow the vehicle in cases where the
transmission will not shift out of PARK (such as a dead
battery), a Manual Park Release is available. Follow these steps to activate the Manual Park Release:
1. Firmly apply the parking brake.
Manual Park Release Pull Strap
668 WHAT TO DO IN EMERGENCIES

2. Using a small screwdriver or similar tool, remove theManual Park Release access cover, which is just above
the parking brake release handle, below and to the left
of the steering column.
3. Using the screwdriver or similar tool, push the Manual Park Release lever locking tab (just below the
middle of the lever) to the right.
4. While holding the locking tab in the disengaged position, pull the tether strap to rotate the lever
rearward, until it locks in place pointing towards the
driver’s seat. Release the locking tab and verify that
the Manual Park Release lever is locked in the released
position.
5. The vehicle is now out of PARK and can be towed. Release the parking brake only when the vehicle is
securely connected to a tow vehicle. To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its
original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
4. Re-install the access cover.
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WHAT TO DO IN EMERGENCIES 669

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.NOTE:
Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to Air
Suspension inStarting and Operating for more infor-
mation. If the vehicle cannot be placed in Transport mode
(for example, engine will not run), tie-downs must be
fastened to the axles (not to the body). Failure to follow
these instructions may cause fault codes to be set and/or
cause loss of proper tie-down tension.
670 WHAT TO DO IN EMERGENCIES

Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance
(6–speed transmission)
• 30 miles (48 km) maxdistance
(8–speed transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear
( NOT NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
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WHAT TO DO IN EMERGENCIES 671