tow Ram 3500 2014 Owner's Manual

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Shift
Lever Override” in this section for instructions on shift-
ing the automatic transmission out of PARK for towing.CAUTION!
Do not use sling type equipment when towing.
When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with rear
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
672 WHAT TO DO IN EMERGENCIES

•The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for
8-speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles
(48 km) for 8-speed transmission, tow with the rear
wheels OFFthe ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised
and the rear wheels on a towing dolly, or (when using a
suitable steering wheel stabilizer to hold the front wheels
in the straight position) with the rear wheels raised and
the front wheels on the ground.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not cov-
ered under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
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WHAT TO DO IN EMERGENCIES 673

If flatbed equipment is not available, and the transfer
case is operable, the vehicle may be towed (in the
forward direction, withALLwheels on the ground), IF
the transfer case is in NEUTRAL (N) and the transmis-
sion is in PARK(for automatic transmissions) or in gear
(NOT in NEUTRAL, for manual transmissions). Refer to
“Recreational Towing” in “Starting And Operating” for
further information and detailed instructions.CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
674 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines
that the fuel filler cap is loose, improperly
installed, or damaged, a loose gascap indicator
will display in the EVIC telltale display area.
Refer to “Electronic Vehicle Information Center (EVIC) in7
MAINTAINING YOUR VEHICLE 681

underhood services, the hood latch, release mechanism
and safety catch should be cleaned and lubricated.
The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a small
amount of a high quality lubricant, such as MOPAR®
Lock Cylinder Lubricant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth and a
mild nonabrasive cleaner. This will remove accumula-
tions of salt or road film.
Operation of the wipers on dry glass for long periods
may cause deterioration of the wiper blades. Always use
washer fluid when using the wipers to remove salt or dirt
from a dry windshield.Avoid using the wiper blades to remove frost or ice from
the windshield. Keep the blade rubber out of contact with
petroleum products such as engine oil, gasoline, etc.
NOTE:
Life expectancy of wiper blades varies depend-
ing on geographical area and frequency of use. Poor
performance of blades may be present with chattering,
marks, water lines or wet spots. If any of these conditions
are present, clean the wiper blades or replace as neces-
sary.
Adding Washer Fluid
The fluid reservoir is located under the hood and should
be checked for fluid level at regular intervals. Fill the
reservoir with windshield washer solvent only (not ra-
diator antifreeze). When refilling the washer fluid reser-
voir, take some washer fluid and apply it to a cloth or
towel and wipe the wiper blades clean. This will help
blade performance.
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MAINTAINING YOUR VEHICLE 693

Under normal operating conditions, the catalytic con-
verter will not require maintenance. However, it is im-
portant to keep the engine properly tuned to assure
proper catalyst operation and prevent possible catalyst
damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being assessed
against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer’s specifica-
tions, should be obtained immediately. To minimize the possibility of catalytic converter dam-
age:
•
Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
696 MAINTAINING YOUR VEHICLE

Wheel And Wheel Trim Care
•All wheels and wheel trim, especially aluminum and
chrome plated wheels, should be cleaned regularly
with a mild soap and water to prevent corrosion.
• To remove heavy soil and/or excessive brake dust, use
MOPAR® Wheel Cleaner.
NOTE: If your vehicle is equipped with Dark Vapor
Chrome wheels DO NOT USE wheel cleaners, abrasives
or polishing compounds. They will permanently damage
this finish and such damage is not covered by the New
Vehicle Limited Warranty. USE ONLY MILD SOAP AND
WATER WITH A SOFT CLOTH. Used on a regular basis
this is all that is required to maintain this finish.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
or metal polishes. Do not use oven cleaner. These
products may damage the wheel’s protective finish.
Avoid automatic car washes that use acidic solutions
or harsh brushes that may damage the wheel’s pro-
tective finish. Only MOPAR® Wheel Cleaner or
equivalent is recommended.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the following man-
ner:
• Remove as much of the stain as possible by blotting
with a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.7
MAINTAINING YOUR VEHICLE 715

•For tough stains, apply MOPAR® Total Clean, or a
mild soap solution to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap residue.
• For grease stains, apply MOPAR® Multi-Purpose
Cleaner to a clean, damp cloth and remove stain. Use
a fresh, damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Use MOPAR® Total Clean to clean fabric upholstery and
carpeting.
Use MOPAR® Total Clean to clean vinyl upholstery.
MOPAR® Total Clean is specifically recommended for
leather upholstery. Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt
can act as an abrasive and damage the leather upholstery
and should be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft cloth
and MOPAR® Total Clean. Care should be taken to avoid
soaking your leather upholstery with any liquid. Please
do not use polishes, oils, cleaning fluids, solvents, deter-
gents, or ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner is not
required to maintain the original condition.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in
closed areas they may cause respiratory harm.
716 MAINTAINING YOUR VEHICLE

CAUTION!
Do not use Alcohol and Alcohol-based and/or Keton
based cleaning products to clean leather seats, as
damage to the seat may result.
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone break-
age than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution fol-
lowed by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis
with MOPAR® Glass Cleaner, or any commercial
household-type glass cleaner. Never use an abrasive type
cleaner. Use caution when cleaning the inside rear win-
dow equipped with electric defrosters or the right rear
quarter window equipped with the radio antenna. Do
not use scrapers or other sharp instrument that may
scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or rag that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
7
MAINTAINING YOUR VEHICLE 717

To Help Maintain The Appearance Of Your Spray-On
Bedliner, Follow The Steps Below:
1. Rinse your truck bed out with water to remove anyloose dirt and debris.
2. Mix a mild soap or detergent with water with a soft cloth or brush.
3. Rinse bedliner with water.
4. Once dry, apply a small amount of MOPAR® Spray-On Bedliner Conditioner to a moist towel or
sponge and wipe over the entire surface of the truck
bedliner.
WARNING!
Do not use silicon-based protection products to clean
your bedliner. Silicon-based products can become
slippery and may result in personal injury. Spray-On Bedliners are chemically-resistant to many
different types of chemicals (including gasoline, oil,
hydraulic fluids) for short periods of time. If a spill
occurs on your Spray-On Bedliner, rinse the truck out as
soon as possible to avoid permanent damage.
Repairing The Spray-On Bedliner
While extremely tough, it is possible to damage a
Spray-On Bedliner. One common condition is when
loading a heavy pallet and dragging that pallet across the
floor of the bed. If a nail or sharp point is exposed under
the weight of the pallet a scratch or tear is possible. While
not covered by your new vehicle warranty, a cosmetic fix
to cover the metal exposed by the scratch is required. To
repair a tear or gouge, follow the directions provided in
the MOPAR® Quick Repair Kit.
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MAINTAINING YOUR VEHICLE 719