Ram 3500 2014 Owner's Manual

left, and right for various drivers. The mirror should be
adjusted to center on the view through the rear window.
This mirror automatically adjusts for headlight glare
from vehicles behind you.
NOTE:
•The Automatic Dimming Mirror feature is disabled
when the vehicle is in reverse gear to improve rear
view viewing.
• The Automatic Dimming Mirror feature can be turned
on or off using the Uconnect® System.
– Press the controls soft-key.
– Press the Mirror Dimmer soft-key to turn the Auto- matic Dimming Mirror on or off. The mirror contains an Assist button and a 9–1–1 button
located on the bottom of the mirror.
Automatic Dimming Mirror
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 129

Assist Call
The rear view mirror contains an ASSIST push button
which automatically connects the vehicle occupants to
one of several predefined locations for immediate sup-
port:
•Roadside Assistance – If you get a flat tire, or need a
tow, just press the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access via Mo-
bile features.
• Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Press the 9-1-1 Call button on the Rearview Mirror. NOTE:
In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, press the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
130 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

4. You should be able to speak with the 9-1-1 operatorthrough the vehicle audio system to determine if
additional help is needed.
NOTE: Once a connection is made between the vehicle’s
9-1-1 Call system and the 9-1-1 operator, the 9-1-1 opera-
tor may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able to
speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1 Call
system will attempt to remain connected with the 9-1-1
operator until the 9-1-1 operator terminates the connec-
tion.
5. The 9-1-1 operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
• The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle.
(Continued)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 131

WARNING!(Continued)
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•
The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated red.
• The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The ORC turns on the air bag Warning Light on the
instrument panel if a malfunction in any part of the
system is detected. If the air bag Warning Light is
illuminated, have an authorized dealer service the
ORC system immediately.
132 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
•The ignition key has been removed from the ignition
and the delayed accessories mode is active.
• The ignition key is in OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• Wireless and/or Global Positioning Satellite signals
are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility. •
Operator error by the 9-1-1 operator.
• Wireless network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
NOTE: Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent wireless
and GPS signal reception, which can prevent your vehicle
from placing an emergency call. Wireless and GPS signal
reception is required for the 9-1-1 Call system to function
properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 133

CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the vehicle. It is
a twist on mirror that has a fixed position at the wind-
shield. The mirror installs on the windshield button with
a counterclockwise rotation and requires no tools for
mounting. The mirror head can be adjusted up, down,
left, and right for various drivers. The mirror should be
adjusted to center on the view through the rear window.
This mirror automatically adjusts for headlight glare
from vehicles behind you.When the vehicle is placed into reverse gear a video
display illuminates to display the image generated by the
rear view camera located on the tailgate handle. The auto
dimming feature is also disabled to improve rear view
viewing.
Automatic Dimming Mirror With Rear View Camera
134 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Outside Mirrors
To receive maximum benefit, adjust the outside mirrors
to center on the adjacent lane of traffic with a slight
overlap of the view obtained on the inside mirror.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away
than they really are. Relying too much on your
passenger side convex mirror could cause you to
collide with another vehicle or other object. Use your
inside mirror when judging the size or distance of a
vehicle seen in the passenger side convex mirror.
Some vehicles will not have a convex passenger side
mirror.
Outside Mirrors Folding Feature
All outside mirrors are designed to be able to be manually
folded both forward and rearward to prevent damage.
Folding Mirror
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

CAUTION!
It is recommended to fold the mirrors into the full
rearward position to resist damage when entering a
car wash or a narrow location.
Power Folding Outside Mirrors — If Equipped
If equipped with power folding mirrors, they can be
electrically folded rearward and unfolded into the drive
position.
The switch for the power folding mirrors is located
between the power mirror switches L (left) and R (right).
Press the switch once and the mirrors will fold in, press
the switch a second time and the mirrors will return to
the normal driving position.If the mirror is manually folded after electrically cycled,
a potential extra button push is required to get the
mirrors back to the home position. If the mirror does not
electrically fold check for ice or dirt build up at the pivot
area which can cause excessive drag.
Power Folding Mirror Switch
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Resetting the Power Folding Outside Mirrors
You may need to reset the power folding mirrors if the
following occurs:
•The mirrors are accidentally blocked while folding.
• The mirrors are accidentally manually folded/
unfolded.
• The mirrors come out of the unfolded position.
• The mirrors shake and vibrate at normal driving
speeds.
To reset the power folding mirrors: Fold and unfold them
by pressing the button (this may require multiple button
pushes). This resets them to their normal position.Power Mirrors — If Equipped
The controls for the power mirrors are located on the
driver’s door trim panel.
Power Mirror Controls Location
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

The power mirror controls consist of mirror select but-
tons and a four-way mirror control switch.To adjust a mirror, press either the L (left) or R (right)
button to select the mirror that you want to adjust.
Using the mirror control switch, press on any of the four
arrows for the direction that you want the mirror to move
Power Mirror Controls
1 — Mirror Select Buttons
2 — Four-Way Mirror Control Switch
Power Mirror Movement
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE