Ram 3500 2014 Owner's Manual

towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further infor-
mation.
Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous
position will remain ON and the newly selected posi-
tion indicator light will continue to flash until all the
requirements for the selected position have been met.
•
If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD To 4WD AUTO Or 4WD LOCK
Press the desired position on the 4WD Control Switch to
shift the transfer case. Shifts between 2WD and 4WD
AUTO and 4WD LOCK can be done with the vehicle
stopped or in motion. With the vehicle in motion, the
transfer case will engage/disengage faster if you momen-
tarily release the accelerator pedal after turning the
control switch. If the vehicle is stopped, the ignition
switch must be in the ON position with the engine either
running or OFF. This shift cannot be completed if the
ignition switch is in the ACC position.
2WD Or 4WD AUTO Or 4WD LOCK To 4WD LOW
NOTE: When shifting into or out of 4WD LOW some
gear noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling 2 to
3 mph (3 to 5 km/h) or completely stopped. Use either of
the following procedures:
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STARTING AND OPERATING 449

Preferred Procedure
1. With the engine running, slow the vehicle to 2 to3 mph (3 to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, press the desired position on the transfer case control switch.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear.
Alternate Procedure
1. Bring the vehicle to complete stop.
2. With the ignition switch in the ON position and the engine running, shift the transmission into NEUTRAL.
3. Press the desired position on the transfer case control switch. 4. After the desired position indicator light is ON (not
flashing), shift the transmission back into gear.
NOTE:
• If Steps 1 or 2 of either the Preferred or Alternate
Procedure are not satisfied prior to attempting the shift
or if they no longer are being met while the shift
attempt is in process, the desired position indicator
light will flash continuously while the original position
indicator light is ON, until all requirements have been
met.
• The ignition switch must be in the ON position for a
shift to take place and for the position indicator lights
to be operable. If the ignition switch is not in the ON
position, then the shift will not take place and no
position indicator lights will be on or flashing.
450 STARTING AND OPERATING

AIR SUSPENSION SYSTEM (1500 MODELS ONLY)
— IF EQUIPPED
Description
The air suspension system provides full time load level-
ing capability along with the benefit of being able to
adjust vehicle height by the push of a button.
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator Lamp (Customer selectable)
4 — Normal Ride Height Indicator Lamp (Customer selectable)
5 — Off-Road 1 Indicator Lamp (Customer selectable)
6 — Off-Road 2 Indicator Lamp (Customer selectable)
Air Suspension Switch
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NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph
(100 km/h) and 66 mph (106 km/h) for greater than 20
seconds or if the vehicle speed exceeds 66 mph
(106 km/h).
• Normal Ride Height (NRH) – This is the standard
position of the suspension and is meant for normal
driving.
• Off-Road 1 (OR1) (Raises the vehicle approximately
1 in [26 mm]) – This position should be the primary
position for all off-road driving until Off Road 2 (OR2)
is needed. A smoother and more comfortable ride will
result. To enter OR1, press the “Up” button once from
the NRH position while the vehicle speed is below
35 mph (56 km/h). When in the OR1 position, if the
vehicle speed remains between 40 mph (64 km/h) and
50 mph (80 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 50 mph (80 km/h), the vehicle will be automatically lowered to NRH. Off-Road 1
may not be available due to vehicle payload, an EVIC
message will be displayed when this occurs. Refer to
“Electronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for further
information.
• Off-Road 2 (OR2) (Raises the vehicle approximately
2 in [51 mm]) – This position is intended for off-
roading use only where maximum ground clearance is
required. To enter OR2, press the “Up” button twice
from the NRH position or once from the OR1 position
while vehicle speed is below 20 mph (32 km/h). While
in OR2, if the vehicle speed exceeds 25 mph (40 km/h)
the vehicle height will be automatically lowered to
OR1. Off-Road 2 may not be available due to vehicle
payload, an EVIC message will be displayed when this
occurs. Refer to “Electronic Vehicle Information Center
(EVIC)” in “Understanding Your Instrument Panel”
for further information.
452 STARTING AND OPERATING

•If the vehicle is in OFFROAD1 or OFFROAD2 setting,
be aware of your surroundings, you may not have the
clearance required for certain areas and vehicle dam-
age may occur.
• Aero Mode (Lowers the vehicle approximately .6 in
[15 mm]) – This position provides improved aerody-
namics by lowering the vehicle. The vehicle will
automatically enter Aero Mode when the vehicle
speed remains between 62 mph (100 km/h) and
66 mph (106 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 66 mph (106 km/h). The vehicle
will return to NRH from Aero Mode if the vehicle
speed remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h). NOTE:
Automatic Aero Mode may be disabled through
vehicle settings in the Electronic Vehicle Information
Center (EVIC) when equipped with Uconnect 3.0, or your
Uconnect® Radio when equipped with UConnect® 5.0,
8.4A, or 8.4AN.
• Entry/Exit Mode (Lowers the vehicle approximately 2
in [51 mm]) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, press the “Down”
button once from the NRH while the vehicle speed is
below 33 mph (53 km/h). Once the vehicle speed goes
below 15 mph (24 km/h) the vehicle height will begin
to lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than 60
seconds, or the vehicle speed exceeds 25 mph
(40 km/h) the Entry/Exit change will be cancelled. To
return to Normal Height Mode, press the “Up” button
once while in Entry/Exit or drive the vehicle over
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STARTING AND OPERATING 453

15 mph (24 km/h). Entry/Exit mode may not be
available due to vehicle payload, an EVIC message
will be displayed when this occurs. Refer toElectronic
Vehicle Information Center (EVIC) inUnderstanding
Your Instrument Panel for further information.
NOTE: Entry/Exit mode may be achieved using your
key fob for easier entry/loading. Refer to “A Word About
Your Keys” in “Things To Know Before Starting Your
Vehicle” for further information.
• When in ENTRY/EXIT setting, be aware of your
surroundings, you may not have the clearance re-
quired for certain areas and vehicle damage may
occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must be closed. If a door is opened at any time while the
vehicle is lowering the change will not be completed
until the open door(s) is closed.
This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into on-
coming traffic. When raising the vehicle, the rear of the
vehicle will move up first and then the front. When
lowering the vehicle, the front will move down first and
then the rear.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
454 STARTING AND OPERATING

NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Access
Settings” in “Understanding Your Instrument Panel” for
further information.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle into Entry/Exit
height and disable the automatic load leveling system.
Refer to “Electronic Vehicle Information Center (EVIC)”
in “Understanding Your Instrument Panel” for further
information.
NOTE: This mode is intended to be enabled with engine
running.
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Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Electronic Vehicle Information Center
(EVIC)” in “Understanding Your Instrument Panel” for
further information.
NOTE:This mode is intended to be enabled with engine
running.
Protection Mode
In order to “protect” the air suspension system, the vehicle
will enter Protection Mode when load leveling cannot be
achieved. Some driving may be required to clear the pro-
tection mode telltale in the EVIC. Refer to “Electronic
Vehicle Information Center (EVIC)” in “Understanding
Your Instrument Panel” for further information.
NOTE: If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Access Settings” in “Understanding Your Instrument Panel” for
further information.
Electronic Vehicle Information Center (EVIC)
Display Messages
When the appropriate conditions exist, a message will
appear in the EVIC display. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
Operation
The indicator lamps 3 through 6 will illuminate to show
the current position of the vehicle. Flashing indicator
lamps will show a position which the system is working
to achieve. When raising, if multiple indicator lamps are
flashing, the highest flashing indicator lamp is the posi-
tion the system is working to achieve. When lowering, if
456 STARTING AND OPERATING

multiple indicators are flashing, the lowest solid indica-
tor lamp is the position the system is working to achieve.
Pressing the “UP” button once will move the suspension
one position higher from the current position, assuming
all conditions are met (i.e. key in ON/RUN position,
engine running, speed below threshold, etc). The “UP”
button can be pressed multiple times, each press will
raise the requested level by one position up to a maxi-
mum position of OR2 or the highest position allowed
based on current conditions (i.e. vehicle speed, etc).
Pressing the “DOWN” button once will move the sus-
pension one position lower from the current level, as-
suming all conditions are met (i.e. key in ON/RUN
position, engine running, doors closed, speed below
threshold, etc). The “DOWN” button can be pressed
multiple times, each press will lower the requested level
by one position down to a minimum of Entry/Exit Mode
or the lowest position allowed based on current condi-
tions (i.e. vehicle speed, etc.)Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and EVIC messages will operate the same for automatic
changes and user requested changes.
•
Off-Road 2 (OR2) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR2.
• Off-Road 1 (OR1) – Indicator lamps 3, 4 and 5 will be
illuminated when the vehicle is in OR1.
• Normal Ride Height (NRH)/Aero Mode – Indicator
lamps 3 and 4 will be illuminated when the vehicle is
in this position.
•
Entry/Exit Mode – Indicator lamp 3 will be illuminated
when the vehicle is in Entry Exit Mode. Entry/Exit mode
can be requested up to 33 mph (53 km/h). If vehicle
speed is reduced to, and kept below, 15 mph (24 km/h)
indicator lamp 4 will flash and indicator lamp 3 will
remain solid until Entry/Exit Mode is achieved at which
point indicator lamp 4 will turn off.
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•Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the
vehicle.
• Tire/Jack Mode – indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – indicator lamps 3 and 4 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
AIR SUSPENSION SYSTEM (2500/3500 MODELS
ONLY) — IF EQUIPPED
Description
The air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain
the truck’s rear ride height level. Normal Ride Height (NRH)
– This is the standard
position of the suspension and is meant for normal
driving.
Trailer Mode (Lowers the vehicle approximately 1 in
(25 mm)
– This position will lower the rear suspension
and provide load leveling for all loading conditions
Rear Leveling Ride Height Switch
458 STARTING AND OPERATING