automatic transmission Ram 3500 2016 Service Manual

Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer up in an area away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent
shifting does occur while in DRIVE, select TOW/HAUL
mode or select a lower gear range (using the Electronic
Range Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will improve
performance and extend transmission life by reducing
excessive shifting and heat build up. This action will also
provide better engine braking.
Seven-Pin Connector
1 — Battery
2 — Backup Lamps
3 — Right Stop/Turn
4 — Electric Brakes5 — Ground
6 — Left Stop/Turn
7 — Running Lamps
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When towing a loaded trailer up steep grades at low
speeds (20 mph [32 km/h] or below), holding your
vehicle in first gear (using the ERS shift control) can help
to avoid transmission overheating.
If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the automatic trans-
mission fluid and filter(s) as specified forpolice, taxi,
fleet, or frequent trailer towing. Refer to the “Mainte-
nance Schedule” for the proper maintenance intervals.
NOTE: Check the automatic transmission fluid level
before towing (6-speed automatic only).
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Electronic Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over-
heating, take the following actions:
City Driving
When stopped for short periods of time, shift the trans-
mission into NEUTRAL and increase engine idle speed.
Highway Driving
Reduce speed.
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When plowing snow, to avoid transmission and drive-
train damage, the following precautions should be ob-
served.
•Operate with transfer case in 4LO when plowing small
or congested areas where speeds are not likely to
exceed 15 mph (24 km/h). At higher speeds operate in
4HI.
• Vehicles with automatic transmissions should use 4LO
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating. •
Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal while shifting
the transmission.
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFFThe GroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT AL-
LOWED See Instructions
•
Automatic transmission in PARK
• Manual transmission in gear (NOT in NEU-
TRAL)
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow FrontNOT AL-
LOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
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NOTE:
•When recreational towing your vehicle, always follow
applicable state and provincial laws. Contact state and
provincial Highway Safety offices for additional de-
tails.
• Vehicles equipped with air suspension must be placed
in Transport mode before tying them down (from the
body) on a trailer or flatbed truck. Refer to “Air
Suspension – If Equipped” for more information. If the
vehicle cannot be placed in Transport mode (for ex-
ample, engine will not run), tie-downs must be fas-
tened to the axles (not to the body). Failure to follow
these instructions may cause fault codes to be set
and/or cause loss of proper tie-down tension.Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is
allowed ONLYif the rear wheels are OFFthe ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
NOTE: If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL).
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4. Properly secure the rear wheels to the dolly, followingthe dolly manufacturer’s instructions.
5. Turn the ignition switch to the OFF position and remove the Key Fob.
6. Install a suitable clamping device, designed for tow- ing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Do not disconnect the driveshaft because fluid may
leak from the transmission, causing damage to
internal parts.
Recreational Towing — Four-Wheel Drive Models
NOTE: Both the manual shift and electronic shift transfer
cases must be shifted into NEUTRAL (N) for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions
must be placed in gear (NOT in NEUTRAL) for recre-
ational towing. Refer to the following for the proper
transfer case NEUTRAL (N) shifting procedure for your
vehicle.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
(Continued)
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CAUTION!(Continued)
•Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Automatic transmissions must be placed in PARK
for recreational towing.
• Manual transmissions must be placed in gear (not
in Neutral) for recreational towing.
• Before recreational towing, perform the procedure
outlined under “Shifting Into NEUTRAL (N)” to be
certain that the transfer case is fully in NEUTRAL
(N). Otherwise, internal damage will result.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
(Continued)
CAUTION! (Continued)
•Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar
on your vehicle. The bumper face bar will be
damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
(Continued)
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WARNING!(Continued)
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive
shaft from the powertrain, and will allow the vehicle
to roll, even if the automatic transmission is in PARK
(or manual transmission is in gear). The parking
brake should always be applied when the driver is
not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop, with the engine running. Firmly apply the parking brake. 2. Shift the transmission to NEUTRAL.
NOTE:
If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. With manual shift transfer case, shift the transfer case lever into NEUTRAL (N).
• With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed “N” button (at the center of
the transfer case switches) that must be pushed using
a ballpoint pen or similar object. Other models have
a rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi-
cator light will blink while the shift is in progress.
The light will stop blinking (stay on solid) when the
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shift to NEUTRAL (N) is complete. After the shift is
completed and the NEUTRAL (N) light stays on,
release the NEUTRAL (N) button.
6. Release the parking brake.
7. Shift the transmission into REVERSE.
8. Release the brake pedal (and clutch pedal on manual transmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps 7 and 8 with automatic transmission in DRIVE or manual transmission in first gear.
10. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles
with Keyless Enter-N-Go, push and hold the EN-
GINE START/STOP button until the engine shuts off. 11. Shift the transmission into PARK or place manual
transmission in gear (NOT in Neutral). On 8-speed
transmissions the shifter will automatically select
PARK when the engine is turned off.
12. Turn the ignition switch to the OFF position, then cycle the Key or the Keyless Enter-N-Go button to the
RUN position and back to the OFF position. Remove
the Key Fob from the ignition switch.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
NOTE: With electronic shift transfer case:
• Steps 2 through 4 are requirements that must be met
before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed.
If any of these requirements are not met before push-
ing the NEUTRAL (N) button or are no longer met
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NEUTRAL (N) button has been released, the transfer
case will shift to the position indicated by the selec-
tor switch.
• With electronic shift transfer case with push-button
selector switch, push and hold the switch for the
desired transfer case position, until the NEUTRAL
(N) indicator light turns off and the desired position
indicator light turns on.
NOTE: When shifting out of transfer case NEUTRAL (N),
turning the engine OFF is not required, but may be
helpful to avoid gear clash. With the 8-speed automatic
transmission, the engine must remain running, since
turning the engine OFF will shift the transmission to
PARK (and the transmission must be in NEUTRAL for
the transfer case to shift out of NEUTRAL). 5. Turn the engine OFF. Shift automatic transmission into
PARK. On 8-speed transmissions the shifter will auto-
matically select PARK when the engine is turned off.
6. Release the brake pedal (and clutch pedal on a manual transmission).
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal (and clutch pedal on manual transmissions),
and check that the vehicle operates normally.
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