service Ram 3500 2016 Repair Manual

3. When the shift is complete, the indicator light for theselected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will con- tinue to flash.
3. The transfer case will notshift.
NOTE: Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn
the control knob back to the current position, wait five
seconds, and retry selection. To find the shift require-
ments, refer to the Shifting Procedure for your transfer
case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the
front or rear wheels are spinning. This could cause
damage to driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
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NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect Settings” in
“Understanding Your Instrument Panel” for further in-
formation.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” or “Uconnect
Settings” in “Understanding Your Instrument Panel” if
equipped with a touch screen radio for further informa-
tion.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle into Entry/Exit
height and disable the automatic load leveling system.
Refer to “Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
Your Instrument Panel” or “Uconnect Settings” in “Un-
derstanding Your Instrument Panel” if equipped with a
touch screen radio for further information.
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WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. This mode is intended to be used with
engine running. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” or “UconnectSettings” in “Understanding Your Instrument Panel” if
equipped with a touch screen radio for further informa-
tion.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle below Normal
Ride Height (NRH) and disable the automatic load
leveling system. This mode is intended to be used with
engine running. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” or “Uconnect
Settings” in “Understanding Your Instrument Panel” if
equipped with a touch screen radio for further informa-
tion.
NOTE: This mode is intended to be enabled with engine
running.
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vehicle will move up first and then the front. When
lowering the vehicle, the front will move down first and
then the rear.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” for further in-
formation.
NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect Settings” in “Understanding Your Instrument Panel” for further in-
formation.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
562 STARTING AND OPERATING

to obtain the Off-Road position. The amber indicator
light will flash until the stabilizer/sway bar has been
fully disconnected.
NOTE:The stabilizer/sway bar may be torque locked
due to left and right suspension height differences. This
condition is due to driving surface differences or vehicle
loading. In order for the stabilizer/sway bar to
disconnect/reconnect, the right and left halves of the bar
must be aligned. This alignment may require that the
vehicle be driven onto level ground or rocked from side
to side.
To return to the On-Road mode; push the left hand On
Road stabilizer/sway bar button.WARNING!
If the stabilizer/sway bar will not return to On-Road
mode, vehicle stability is reduced. Do not attempt to
drive the vehicle over 18 mph (29 km/h). Driving
faster than 18 mph (29 km/h) may cause loss of
control of the vehicle, which could result in serious
injury or death. Contact your local service center for
assistance.
SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY
Off-Road Driving Tips And Vehicle Characteristics
Your vehicle has excellent on and off-road capabilities.
These off-road capabilities will allow you to explore
those wilderness trails where few travel, providing a
source of exciting and satisfying recreation. Before you
venture out, you should contact your local governmental
570 STARTING AND OPERATING

agency to determine the designated off-road vehicle
(ORV) trails or recreation areas. You should always tread
lightly and only use established roads, trails or ORV
recreational areas. The National Forest Service, Bureau of
Land Management or local Department of Natural Re-
sources are a wealth of information and usually have
maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline components
of the truck including the fuel tank, transfer case and
steering damper. In addition, this vehicle is equipped
with boxed cross members and fore/aft rails. This addi-
tional protection allows the vehicle to be utilized in
severe off-road situations that would be considered im-
passable by a normal truck.
Ramp Travel Index (RTI)
The ramp travel index is the distance, in inches, that you
can drive your vehicle with one wheel on a 20-degreeramp without lifting any other wheel off the ground. This
distance up the ramp divided by the wheelbase of the
vehicle and multiplied by 1,000 is the RTI. This vehicle
has an RTI of 510, which means you can articulate one
front wheel 26 inches (66 cm) in the air while the other
three wheels remain in contact with the ground.
Water Fording Characteristics
Water fording characteristic is the vehicle’s ability to
cross a body of still water, where the powertrain and
drivetrain are safe from water ingestion. This vehicle has
high water fording characteristics with the ability to cross
a pool of water, without stopping, 24 inches (60 cm) deep
at a maximum speed of 10 mph (16 km/h) and a pool of
water 30 inches (76 cm) deep at a maximum speed of
5 mph (8 km/h), both with an entrance ramp angle of 1.3
degrees.5
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After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you
can get any problems taken care of right away and have
your vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual. •
Check for accumulations of plants or brush. These
things could be a fire hazard. They might hide damage
to fuel lines, brake hoses, axle pinion seals, and
propeller shafts.
• After extended operation in mud, sand, water, or
similar dirty conditions, have the radiator, fan, brake
rotors, wheels, brake linings, and axle yokes inspected
and cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
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OFF-ROAD DRIVING TIPS
Care should be taken when attempting to climb steep
hills or driving diagonally across a hill or slope. If natural
obstacles force you to travel diagonally up or down a hill,
choose a mild angle and keep as little side tilt as possible.
Keep the vehicle moving and make turns slowly and
cautiously.
If you must back down a hill, back straight down using
REVERSE gear. Never back down in NEUTRAL or diago-
nally across the hill.
When driving over sand, mud, and other soft terrain,
shift to low gear and drive steadily. Apply the accelerator
slowly to avoid spinning the wheels.
Do not reduce the tire pressures for this type of driving.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it isalways a good idea to check for damage. That way you
can get any problems taken care of right away and have
your vehicle ready when you need it.
•
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These
things could be a fire hazard. They might hide damage
to fuel lines, brake hoses, axle pinion seals, and
propeller shafts.
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the electric steering system experiences a fault that
prevents it from providing assist, you will still have the
ability to steer the vehicle manually.
If the Steering icon is flashing, it indicates that the vehicle
needs to be taken to the dealer for service. It is likely the
vehicle has lost power steering assistance.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
EVIC/DID screen, they indicate that extreme steering
maneuvers may have occurred which caused an over
temperature condition in the power steering system.
Once driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” for further in-
formation.If the Steering icon is displayed and the “SERVICE
POWER STEERING – ASSIST OFF” message is displayed
the EVIC/DID screen, they indicate the vehicle needs to
be taken to the dealer for service. Refer to “Electronic
Vehicle Information Center (EVIC) or Driver Information
Display (DID)” in “Understanding Your Instrument
Panel” for further information.
NOTE:
•
Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle.
Under these conditions there will be a substantial
increase in steering effort, especially at low speeds and
during parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
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Hydraulic Power Steering — 2500/3500 Models
The standard power steering system will give you good
vehicle response and increased ease of maneuverability
in tight spaces. The system will provide mechanical
steering capability if power assist is lost.
If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
NOTE:
•Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steer-
ing pump may make noise for a short amount of time.
This is due to the cold, thick fluid in the steering system. This noise should be considered normal, and it
does not in any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
Power Steering Fluid Check — 2500/3500 Models
Checking the power steering fluid level at a defined
service interval is not required. The fluid should only be
checked if a leak is suspected, abnormal noises are
apparent, and/or the system is not functioning as antici-
pated. Coordinate inspection efforts through an autho-
rized dealer.
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