Ram 3500 2017 Diesel Supplement

Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are different messages which are displayed if the
vehicle detects that the DEF system has been filled with a
fluid other than DEF, has experienced component failures,
or when tampering has been detected.
When the DEF system needs to be serviced the following
warnings will display:
•Service DEF System See Dealer — This message will
display when the fault is initially detected and each time
the vehicle is started. The message will be accompanied
by a single chime and the Malfunction Indicator Light.
We recommend you drive to your nearest authorized
dealer and have your vehicle serviced immediately. If
not corrected in 50 miles, vehicle will enter the “Engine
Will not restart in XXXmi Service DEF See dealer”
warning stage and message.
• Incorrect DEF Detected See Dealer — This message will
display if the DEF system has detected the incorrect
fluid has been introduced to the DEF tank. The message
will be accompanied by a single chime. We recommend
you drive to your nearest authorized dealer and have
your vehicle serviced immediately. If not corrected in 30 miles, vehicle will enter the “Engine Will not restart in
XXX mi Service DEF See dealer” warning stage and
message.
• Engine Will Not Restart in XXX mi Service DEF See
Dealer — This message is first displayed if the fault
detected is not serviced after 50 miles of operation. It is
also displayed at 150 miles 125 miles and 100 miles.
System service is required within the displayed mileage.
The message will be displayed during vehicle start up
with an updated distance mileage, and it will be accom-
panied by a single chime. Starting at 100 miles, remain-
ing range will be continuously displayed while operat-
ing the vehicle. Chimes will also accompany the 75, 50
and 25 mile remaining distances. We recommend you
drive to your nearest authorized dealer and have your
vehicle serviced immediately.
• Engine Will Not Restart Service DEF System See
Dealer — This message will display if DEF system issue
detected is not serviced during the allowed period. Your
engine will not restart unless your vehicle is serviced by
your authorized dealer. This message will be displayed
when under 1 mile until engine will not start and each
time the vehicle is started, and will be continuously
displayed. The message will be accompanied by a single
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UNDERSTANDING YOUR INSTRUMENT PANEL 29

chime. Your Malfunction Indicator Light will be continu-
ously illumined. We highly recommend you drive to
your nearest authorized dealer if the message appears
while engine is running.
• Engine Will Not Start Service DEF System See Dealer
— This message will display when the fault detected is
not serviced after the Engine will not restart Service DEF
System See Dealer message is displayed on the next
subsequent restart. Your engine will not start unless
your vehicle is serviced by your authorized dealer. The
message will be accompanied by a single chime. Your
Malfunction Indicator Light will be continuously illumi-
nated. If the message appears and you can not start the
engine, we recommend you have your vehicle towed to
your nearest authorized dealer immediately.
30 UNDERSTANDING YOUR INSTRUMENT PANEL

STARTING AND OPERATING
CONTENTS
STARTING PROCEDURES ..................32
▫ Normal Starting .........................33
▫ Automatic Transmission ..................33
▫ Keyless Enter-N-Go — Ignition .............33
▫ Extreme Cold Weather ....................34
▫ Starting Fluids ..........................34
 NORMAL OPERATION ....................35
▫ Cold Weather Precautions ..................36
▫ Engine Idling ..........................38
▫ Stopping The Engine .....................38
▫ Cooling System Tips — Automatic Transmission . .39 
ENGINE BLOCK HEATER — IF EQUIPPED .....40
 FUEL REQUIREMENTS ....................40
▫ Fuel Specifications ......................41
▫ Biodiesel Fuel Requirements ................42
 DIESEL EXHAUST FLUID ...................44
▫ System Overview ........................44
 ADDING FUEL — 1500 DIESEL MODELS .......45
▫ Avoid Using Contaminated Fuel .............47
▫ Bulk Fuel Storage — Diesel Fuel ............48
▫ Diesel Exhaust Fluid Storage ................48
▫ Adding Diesel Exhaust Fluid ...............49
4

STARTING PROCEDURES
Before starting your vehicle, adjust your seat, both inside
and outside mirrors, and fasten your seat belts.
The starter is allowed to crank for up to 30-second inter-
vals. Waiting a few minutes between such intervals will
protect the starter from overheating.
WARNING!
•Before exiting a vehicle, always shift the automatic
transmission into PARK and apply the parking
brake. Always make sure the keyless ignition node is
in the “OFF” mode, remove the key fob from the
vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
(Continued)
WARNING! (Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
NOTE: Engine start up in very low ambient temperature
could result in evident white smoke. This condition will
disappear as the engine warms up.
CAUTION!
• The engine is allowed to crank as long as 30 seconds.
If the engine fails to start during this period, please
wait at least two minutes for the starter to cool before
repeating start procedure.
(Continued)
32 STARTING AND OPERATING

CAUTION!(Continued)
•If the “Water in Fuel Indicator Light” remains on,
DO NOT START engine before you drain the water
from the fuel filters to avoid engine damage. Refer to
“Maintenance Procedures/Draining Fuel/Water Sepa-
rator Filter” in “Maintaining Your Vehicle” for fur-
ther information.
Normal Starting
Normal starting of either a warm or cold engine is obtained
without pumping or pressing the accelerator pedal. Turn
the key fob to the START position and release when the
engine starts. If the engine fails to start, turn the key fob to
the OFF position, wait five seconds, then repeat the “Nor-
mal Starting” procedure.
Automatic Transmission
Start the engine with the transmission gear selector in the
PARK position. Apply the brake before shifting to any
driving range.
Tip Start Feature
Do not press the accelerator. Cycle the ignition switch
briefly to the START position and release it. The starter
motor will continue to run but will automatically disen-
gage when the engine is running.
Keyless Enter-N-Go — Ignition
This feature allows the driver to operate
the ignition switch with the push of a
button, as long as the Remote Start/
Keyless Enter-N-Go key fob is in the
passenger compartment.
Normal Starting Procedure — Keyless Enter-N-Go
Observe the instrument panel cluster lights when starting
the engine.
NOTE: Normal starting of either a cold or a warm engine
is obtained without pumping or pressing the accelerator
pedal
1. Always apply the parking brake.
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STARTING AND OPERATING 33

2. Press and hold the brake pedal while pushing theENGINE START/STOP button once.
NOTE: A delay of the start of up to five seconds is possible
under very cold conditions. The Wait to Starttelltale will
be illuminated during the pre-heat process, When the
engine Wait To Start light goes off the engine will auto-
matically crank.
CAUTION!
If the “Water in Fuel Indicator Light” remains on, DO
NOT START the engine before you drain the water
from the fuel filters to avoid engine damage. Refer to
“Maintenance Procedures/Draining Fuel/Water Sepa-
rator Filter” in “Maintaining Your Vehicle” for further
information.
3. The system will automatically engage the starter to crank the engine. If the vehicle fails to start, the starter
will disengage automatically after 25 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the button again.
5. Check that the oil pressure warning light has turned off.
6. Release the parking brake.
Extreme Cold Weather
The engine block heater is a resistance heater installed in the
water jacket of the engine. It requires a 110–115 Volt AC
electrical outlet with a grounded, three-wire extension cord.
Its use is recommended for environments that routinely fall
below -10°F (-23°C). It should be used when the vehicle has
not been running overnight or longer periods and should be
plugged in two hours prior to start. Its use is required for
cold starts with temperatures under -20°F (-28°C).
NOTE: The engine block heater cord is a factory installed
option. If your vehicle is not equipped, heater cords are
available from your authorized MOPAR dealer.
• A 12 Volt heater built into the fuel filter housing aids in
preventing fuel gelling. It is controlled by a built-in
thermostat.
• A Diesel Pre-Heat system both improves engine starting
and reduces the amount of white smoke generated by a
warming engine.
Starting Fluids
The engine is equipped with a glow plug preheating
system. If the instructions in this manual are followed, the
engine should start in all conditions and no type of starting
fluid should be used.
34 STARTING AND OPERATING

WARNING!
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build up may
cause serious injury or death.
• When leaving the vehicle, always make sure the
keyless ignition node is in the “OFF” mode, remove
the key fob from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
NORMAL OPERATION
Observe the following when the diesel engine is operating.
• All message center lights are off.
• Malfunction Indicator Light (MIL) is off.
• Engine Oil Pressure telltale is not illuminated.
• Voltmeter operation:
The voltmeter may show a gauge fluctuation at various
engine temperatures. This is caused by the glow plug
heating system. The number of cycles and the length of the
cycling operation is controlled by the engine control mod-
ule. Glow plug heater operation can run for several min-
utes, once the heater operation is complete the voltmeter
needle will stabilize.
4
STARTING AND OPERATING 35

Cold Weather Precautions
Operation in ambient temperature below 32°F (0°C) may
require special considerations. The following charts sug-
gest these options:
Fuel Operating Range
NOTE:Use “Ultra Low Sulfur Diesel Fuels” ONLY.
*No. 1 Ultra Low Sulfur Diesel Fuel should only be used
where extended arctic conditions (0°F/-18°C) exist.
Fuel Operating Range Chart
36 STARTING AND OPERATING

NOTE:
•Use of Climatized Ultra Low Sulfur Diesel Fuel or
Number 1 Ultra Low Sulfur Diesel Fuel results in a
noticeable decrease in fuel economy.
• Climatized Ultra Low Sulfur Diesel Fuel is a blend of
Number 2 Ultra Low Sulfur and Number 1 Ultra Low
Sulfur Diesel Fuels which reduces the temperature at
which wax crystals form in fuel.
• The fuel grade should be clearly marked on the pump at
the fuel station.
• The engine requires the use of “Ultra Low Sulfur Diesel
Fuel”. Use of incorrect fuel could result in engine and
exhaust system damage. Refer to “Fuel Requirements”
in “Starting And Operating” for further information.
• If climatized or diesel Number 1 ULSD fuel is not
available, and you are operating below (20°F/-6°C), in
sustained arctic conditions, Mopar Premium Diesel Fuel
Treatment (or equivalent) is recommended to avoid
gelling (see Fuel Operating Range Chart).
Engine Oil Usage
Refer to “Maintenance Procedures” in “Maintaining Your
Vehicle” for the correct engine oil viscosity.
Winter Front Usage
A winter front or cold weather cover is to be used in
ambient temperatures below 32°F (0°C), especially during
extended idle conditions. This cover is equipped with four
flaps for managing total grille opening in varying ambient
temperatures. If a winter front or cold weather cover is to
be used the flaps should be in the full open position to
allow air flow to the charge air cooler and automatic
transmission oil cooler. When ambient temperatures drop
Winter Front Cover
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STARTING AND OPERATING 37

below 0°F (-17°C) the four flaps need to be closed. A
suitable cold weather cover is available from your MOPAR
dealer.
Engine Warm-Up
Avoid full throttle operation when the engine is cold. When
starting a cold engine, bring the engine up to operating
speed slowly to allow the oil pressure to stabilize as the
engine warms up.
If temperatures are below 32°F (0°C), operate the engine at
moderate speeds for five minutes before full loads are
applied.
Engine Idling
Avoid prolonged idling, long periods of idling may be
harmful to your engine because combustion chamber tem-
peratures can drop so low that the fuel may not burncompletely. Incomplete combustion allows carbon and
varnish to form on piston rings, cylinder head valves, and
injector nozzles. Also, the unburned fuel can enter the
crankcase, diluting the oil and causing rapid wear to the
engine.
Stopping The Engine
After full load operation, idle the engine for a few minutes
before shutting it down. This idle period will allow the
lubricating oil and coolant to carry excess heat away from
the turbocharger.
NOTE:
Refer to the following chart for proper engine
shutdown.
Driving Condition LoadTurbocharger Temperature Idle Time (min.) Before
Engine Shutdown
Stop and Go EmptyCoolNone
Stop and Go Medium 0.5
Highway Speeds MediumWarm 1.0
City Traffic Maximum GCWR 1.5
38 STARTING AND OPERATING