Transfer case Ram 3500 2017 Owner's Guide

NOTE:The stabilizer/sway bar may be torque locked due
to left and right suspension height differences. This condi-
tion is due to driving surface differences or vehicle loading.
In order for the stabilizer/sway bar to disconnect/
reconnect, the right and left halves of the bar must be
aligned. This alignment may require that the vehicle be
driven onto level ground or rocked from side to side.
To return to the On-Road mode; push the left hand On
Road stabilizer/sway bar button.
WARNING!
If the stabilizer/sway bar will not return to On-Road
mode, vehicle stability is reduced. Do not attempt to
drive the vehicle over 18 mph (29 km/h). Driving faster
than 18 mph (29 km/h) may cause loss of control of the
vehicle, which could result in serious injury or death.
Contact your local service center for assistance.
SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY
Off-Road Driving Tips And Vehicle Characteristics
Your vehicle has excellent on and off-road capabilities.
These off-road capabilities will allow you to explore those
wilderness trails where few travel, providing a source of
exciting and satisfying recreation. Before you venture out,
you should contact your local governmental agency to
determine the designated off-road vehicle (ORV) trails or
recreation areas. You should always tread lightly and only
use established roads, trails or ORV recreational areas.
The National Forest Service, Bureau of Land Management,
or local Department of Natural Resources are a wealth of
information and usually have maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline components of
the truck including the fuel tank, transfer case and steering
damper. In addition, this vehicle is equipped with boxed
cross members and fore/aft rails. This additional protec-
tion allows the vehicle to be utilized in severe off-road
situations that would be considered impassable by a nor-
mal truck.
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CAUTION!
Never park your vehicle over dry grass or other com-
bustible materials. The heat from your vehicle exhaust
system could cause a fire.
WARNING!
Always wear your seat belt and firmly tie down cargo.
Unsecured cargo can become projectiles in an off-road
situation.
When To Use Low Range
When driving off-road, shift into 4LO (Low Range) for
additional traction or to improve handling and control on
slippery or difficult terrain. Due to the lower gearing, low
range will allow the engine to operate in a higher power
range. This will allow you to idle over obstacles and down
hills, with improved control and less effort. Also, use 4LO
(Low Range) in rain, ice, snow, mud, sand, to get heavy
loads rolling, improve traction, or whenever 4HI (High
Range) traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when driving in
snow, mud or sand. The vehicle will be less responsive to
steering, acceleration and braking inputs. Therefore you
should accelerate slowly, leave greater stopping distances
and avoid abrupt vehicle maneuvers. You want to keep a
slow constant steady pace. The key is to maintain the
vehicle’s momentum.
•Snow – In heavy snow or for additional control and
traction at slower speeds, shift the transmission to a low
gear and shift the transfer case to 4LO (Low Range) if
necessary. Do not shift to a lower gear than necessary to
maintain headway. Over-revving the engine can spin the
wheels and traction will be lost. If you start to slow to a
stop, try turning your steering wheel no more than a ¼
turn quickly back and forth, while still applying throttle.
This will allow the tires to get a fresh biteand help
maintain your momentum.
CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine brak-
ing may cause skidding and loss of control.
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into a lower gear, shift the transfer case into 4LO (Low)
and proceed with caution. You should use first gear and
4LO (Low Range) for very steep hills.
• Driving Up Hill – Once you have determined your
ability to proceed and have shifted into the appropriate
gear, line your vehicle up for the straightest possible run.
Accelerate with an easy constant throttle and apply
more power as you start up the hill. Do not race forward
into a steep grade, the abrupt change of grade could
cause you to lose control. If the front end begins to
bounce, ease off the throttle slightly to bring all four tires
back on the ground. As you approach the crest of the hill
ease off the throttle and slowly proceed over the top. If
the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain headway by turn-
ing the steering wheel no more than a ¼ turn quickly
back and forth. This will provide a fresh biteinto the
surface and will usually provide enough traction to
complete the climb. If you do not make it to the top,
place the vehicle in REVERSE and back straight down
the grade using engine resistance along with the vehicle
brakes.WARNING!
Never attempt to climb a hill at an angle or turn around
on a steep grade. Driving across an incline increases
the risk of a roll over, which may result in severe injury
or death.
• Driving Down Hill – Before driving down a steep hill
you need to determine if it is too steep for a safe descent.
What is the surface traction? Is the grade too steep to
maintain a slow controlled descent? Are there obstacles?
Is it a straight descent? Is there plenty of distance at the
base of the hill to regain control if the vehicle descends
too fast? If you feel confident in your ability to proceed
then make sure you are in 4LO (Low Range) with the
transmission in first gear (manually select first gear on
automatic transmissions) and proceed with caution.
Allow engine braking to control the descent and apply
your brakes if necessary, but do not allow the tires to
lock.
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deep water unless you ingested water into the engine air
intake. If the engine stalls do not attempt to restart it.
Determine if it has ingested water first. The key to any
crossing is low and slow. You want to use first gear in 4L
(Low Range) and proceed very slowly with a constant slow
speed (3-5 mph [5–8 km/h] maximum) and light throttle.
Keep the vehicle moving; do not try to accelerate through
the crossing. After crossing any water higher than the
bottom of the axle differentials, you should inspect all of
the vehicle fluids for signs of water ingestion.
CAUTION!
Water ingestion into the axles, transmission, transfer
case, engine or vehicle interior can occur if you drive
too fast or through too deep of water. Water can cause
permanent damage to engine, driveline or other ve-
hicle components and your brakes will be less effec-
tive once wet and/or muddy.
• Before You Cross Any Type Of Water – As you ap-
proach any type of water you need to determine if you
can cross it safely and responsibly. If necessary, get out
and walk through the water or probe it with a stick. You
need to be sure of its depth, approach angle, current and
bottom condition. Be careful of murky or muddy waters, check for hidden obstacles. Make sure you will not be
intruding on any wildlife and you can recover the
vehicle if necessary. The key to a safe crossing is the
water depth, current and bottom conditions. On soft
bottoms the vehicle will sink in, effectively increasing
the water level on the vehicle. Be sure to consider this
when determining the depth and the ability to safely
cross.
• Crossing Puddles, Pools, Flooded Areas Or Other
Standing Water – Puddles, pools, flooded or other
standing water areas normally contain murky or muddy
waters. These water types normally contain hidden
obstacles and make it difficult to determine an accurate
water depth, approach angle, and bottom condition.
Murky or muddy water holes are where you want to
hook up tow straps prior to entering. This makes for a
faster, cleaner and easier vehicle recovery. If you are able
to determine you can safely cross, than proceed using
the low and slow method.
CAUTION!
Muddy waters can reduce the cooling system effective-
ness by depositing debris onto the radiator.
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WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
•Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
(Continued)
WARNING! (Continued)
•Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL (N). Always block
or chock the trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
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Operating Tips
Under ideal snow plowing conditions, 20 mph (32 km/h)
should be maximum operating speed. The operator should
be familiar with the area and surface to be cleaned. Reduce
speed and use extreme caution when plowing unfamiliar
areas or under poor visibility.
General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery ter-
minals clean and free of corrosion.When plowing snow, to avoid transmission and drivetrain
damage, the following precautions should be observed.
•
Operate with transfer case in 4LO when plowing small
or congested areas where speeds are not likely to exceed
15 mph (24 km/h). At higher speeds operate in 4HI.
• Vehicles with automatic transmissions should use 4LO
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
• Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal while shifting the
transmission.
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing
Condition Wheels OFF
The Ground Two-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
•Automatic transmission in PARK
• Manual transmission in gear (NOT in NEUTRAL)
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow FrontNOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE:
• When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details. •
Vehicles equipped with air suspension must be placed in
Transport mode before tying them down (from the
body) on a trailer or flatbed truck. Refer to “Air Suspen-
sion – If Equipped” for more information. If the vehicle
cannot be placed in Transport mode (for example, en-
gine will not run), tie-downs must be fastened to the
axles (not to the body). Failure to follow these instruc-
tions may cause fault codes to be set and/or cause loss
of proper tie-down tension.
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Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is al-
lowedONLY if the rear wheels are OFFthe ground. This
may be accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
NOTE: If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL).
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
•
Do not disconnect the driveshaft because fluid may
leak from the transmission, causing damage to internal
parts.
Recreational Towing — Four-Wheel Drive Models
NOTE: Both the manual shift and electronic shift transfer
cases must be shifted into NEUTRAL (N) for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions must
be placed in gear (NOT in NEUTRAL) for recreational
towing. Refer to the following for the proper transfer case
NEUTRAL (N) shifting procedure for your vehicle.
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CAUTION!
•DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
(Continued)
CAUTION! (Continued)
•Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
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CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop, with the engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
NOTE: If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. With manual shift transfer case, shift the transfer case lever into NEUTRAL (N).
• With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed “N” button (at the center of the
transfer case switches) that must be pushed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary trans-
fer case control knob. The NEUTRAL (N) indicator light will blink while the shift is in progress. The light
will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Release the parking brake.
7. Shift the transmission into REVERSE.
8. Release the brake pedal (and clutch pedal on manual transmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps 7 and 8 with automatic transmission in DRIVE or manual transmission in first gear.
10. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles with
Keyless Enter-N-Go, push and hold the ENGINE
START/STOP button until the engine shuts off.
11. Shift the transmission into PARK or place manual transmission in gear (NOT in Neutral). On 8-speed
transmissions the shifter will automatically select
PARK when the engine is turned off.
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